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allianz-missed-event
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Ticket Missed Event Insurance Policy: kh_l.rjtmDear Richard Hughes, Policy No.: kh_l.rjtm Worldpay transaction No. : AF11LE29HV5NX2XO Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Richard Hughes Address:618 Shaw islands North Nigel L31 8RB GB Email : marshallgerald@example.net Phone : (0114) 4960705, Policy Details Type of policy: Missed Event Insurance Purchase Date : 02/06/2019 Event Date : 2019-02-18 Premium : £5,745.00 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Richard Hughes, Policy No.: kh_l.rjtm Worldpay transaction No. : AF11LE29HV5NX2XO Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Richard Hughes Address:618 Shaw islands North Nigel L31 8RB GB Email : marshallgerald@example.net Phone : (0114) 4960705, Policy Details Type of policy: Missed Event Insurance Purchase Date : 02/06/2019 Event Date : 2019-02-18 Premium : £5,745.00 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
|
kh_l.rjtm
|
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
|
2019-02-18
|
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
|
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
|
2024-01-31
|
allianz-missed-event
|
Ticket Missed Event Insurance Policy: EM/K8B7ODear Mrs Margaret Richards, Policy No.: EM/K8B7O Worldpay transaction No. : SY19JQ29LP3IJ4HT Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Mrs Margaret Richards Address:56 Kirsty villages Lake Leslie W6 8QR GB Email : gbennett@example.org Phone : +44(0)121 496 0127, Policy Details Type of policy: Missed Event Insurance Purchase Date : Monday 24 October, 2022 Event Date : 22/08/2020 Premium : £851.48 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Mrs Margaret Richards, Policy No.: EM/K8B7O Worldpay transaction No. : SY19JQ29LP3IJ4HT Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Mrs Margaret Richards Address:56 Kirsty villages Lake Leslie W6 8QR GB Email : gbennett@example.org Phone : +44(0)121 496 0127, Policy Details Type of policy: Missed Event Insurance Purchase Date : Monday 24 October, 2022 Event Date : 22/08/2020 Premium : £851.48 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
|
EM/K8B7O
|
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
|
22/08/2020
|
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
|
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
|
2024-01-31
|
allianz-missed-event
|
Ticket Missed Event Insurance Policy: ZJ3BJBURH6W-8/EDESOVLDear Ms Amy Cox, Policy No.: ZJ3BJBURH6W-8/EDESOVL Worldpay transaction No. : AY77BJ89CO6OE1RP Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Ms Amy Cox Address:3 Jonathan manor Smithshire BH2 3ZU GB Email : woodwardandrea@example.com Phone : +44(0)1134960887, Policy Details Type of policy: Missed Event Insurance Purchase Date : Tuesday 30 November, 2021 Event Date : Thursday 29 August, 2024 Premium : £2,536.91 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Ms Amy Cox, Policy No.: ZJ3BJBURH6W-8/EDESOVL Worldpay transaction No. : AY77BJ89CO6OE1RP Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Ms Amy Cox Address:3 Jonathan manor Smithshire BH2 3ZU GB Email : woodwardandrea@example.com Phone : +44(0)1134960887, Policy Details Type of policy: Missed Event Insurance Purchase Date : Tuesday 30 November, 2021 Event Date : Thursday 29 August, 2024 Premium : £2,536.91 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
|
ZJ3BJBURH6W-8/EDESOVL
|
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
|
Thursday 29 August, 2024
|
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
|
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
|
2024-01-31
|
allianz-missed-event
|
Ticket Missed Event Insurance Policy: OKY/20Y5/1FDDear Dr Cameron Murphy, Policy No.: OKY/20Y5/1FD Worldpay transaction No. : WI15YF98WH7GT4DS Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Dr Cameron Murphy Address:Flat 70 Gemma rapid South Gareth GU7N 5QB GB Email : tpreston@example.org Phone : (0191)4960782, Policy Details Type of policy: Missed Event Insurance Purchase Date : 02/09/22 Event Date : 2025-03-10 Premium : £2,885.37 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Dr Cameron Murphy, Policy No.: OKY/20Y5/1FD Worldpay transaction No. : WI15YF98WH7GT4DS Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Dr Cameron Murphy Address:Flat 70 Gemma rapid South Gareth GU7N 5QB GB Email : tpreston@example.org Phone : (0191)4960782, Policy Details Type of policy: Missed Event Insurance Purchase Date : 02/09/22 Event Date : 2025-03-10 Premium : £2,885.37 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
|
OKY/20Y5/1FD
|
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
|
2025-03-10
|
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
|
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
|
2024-01-31
|
allianz-missed-event
|
Ticket Missed Event Insurance Policy: c_tjosp.-/-srDear Nicole Bell, Policy No.: c_tjosp.-/-sr Worldpay transaction No. : WW67LM45XX7OV6ST Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Nicole Bell Address:1 Jennifer spring Sallyfurt B8W 4YX GB Email : pamelajones@example.org Phone : (0808)1570435, Policy Details Type of policy: Missed Event Insurance Purchase Date : 2025-01-01 Event Date : Tuesday 31 January, 2023 Premium : £2,020.36 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Nicole Bell, Policy No.: c_tjosp.-/-sr Worldpay transaction No. : WW67LM45XX7OV6ST Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Nicole Bell Address:1 Jennifer spring Sallyfurt B8W 4YX GB Email : pamelajones@example.org Phone : (0808)1570435, Policy Details Type of policy: Missed Event Insurance Purchase Date : 2025-01-01 Event Date : Tuesday 31 January, 2023 Premium : £2,020.36 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
|
c_tjosp.-/-sr
|
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
|
Tuesday 31 January, 2023
|
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
|
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
|
2024-01-31
|
allianz-missed-event
|
Ticket Missed Event Insurance Policy: QCCOLA..SAIQ8M42I.6R46Dear Lisa White-Matthews, Policy No.: QCCOLA..SAIQ8M42I.6R46 Worldpay transaction No. : PM26YU09ZY7FR1AR Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Lisa White-Matthews Address:931 Hayward vista New Linda B96 5BG GB Email : victoria63@example.com Phone : +4429 2018827, Policy Details Type of policy: Missed Event Insurance Purchase Date : 2019-07-04 Event Date : 2022-03-12 Premium : £9,301.52 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Lisa White-Matthews, Policy No.: QCCOLA..SAIQ8M42I.6R46 Worldpay transaction No. : PM26YU09ZY7FR1AR Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Lisa White-Matthews Address:931 Hayward vista New Linda B96 5BG GB Email : victoria63@example.com Phone : +4429 2018827, Policy Details Type of policy: Missed Event Insurance Purchase Date : 2019-07-04 Event Date : 2022-03-12 Premium : £9,301.52 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
|
QCCOLA..SAIQ8M42I.6R46
|
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
|
2022-03-12
|
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
|
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
|
2024-01-31
|
allianz-missed-event
|
Ticket Missed Event Insurance Policy: I-QMQHA.PDear Miss Hayley Morris, Policy No.: I-QMQHA.P Worldpay transaction No. : MV51KW30II1OG8BY Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Miss Hayley Morris Address:8 Evans meadow North John L28 4GU GB Email : bradley85@example.com Phone : (028)9018230, Policy Details Type of policy: Missed Event Insurance Purchase Date : 2023-04-22 Event Date : Sunday 30 October, 2022 Premium : £4,825.66 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Miss Hayley Morris, Policy No.: I-QMQHA.P Worldpay transaction No. : MV51KW30II1OG8BY Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Miss Hayley Morris Address:8 Evans meadow North John L28 4GU GB Email : bradley85@example.com Phone : (028)9018230, Policy Details Type of policy: Missed Event Insurance Purchase Date : 2023-04-22 Event Date : Sunday 30 October, 2022 Premium : £4,825.66 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
|
I-QMQHA.P
|
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
|
Sunday 30 October, 2022
|
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
|
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
|
2024-01-31
|
allianz-missed-event
|
Ticket Missed Event Insurance Policy: 5VZHWO4CLYGC8MDear Hannah Lewis-Phillips, Policy No.: 5VZHWO4CLYGC8M Worldpay transaction No. : UX03YU59TJ5NI1PG Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Hannah Lewis-Phillips Address:Studio 23 Horton squares Port Alexandrachester E04 6SU GB Email : bernardgriffiths@example.org Phone : 01154960613, Policy Details Type of policy: Missed Event Insurance Purchase Date : 04/01/20 Event Date : 2023-09-29 Premium : £4,658.04 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Hannah Lewis-Phillips, Policy No.: 5VZHWO4CLYGC8M Worldpay transaction No. : UX03YU59TJ5NI1PG Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Hannah Lewis-Phillips Address:Studio 23 Horton squares Port Alexandrachester E04 6SU GB Email : bernardgriffiths@example.org Phone : 01154960613, Policy Details Type of policy: Missed Event Insurance Purchase Date : 04/01/20 Event Date : 2023-09-29 Premium : £4,658.04 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
|
5VZHWO4CLYGC8M
|
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
|
2023-09-29
|
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
|
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
|
2024-01-31
|
allianz-missed-event
|
Ticket Missed Event Insurance Policy: D.N307B3GYJ9E53JMSRE2PDear Alison Clark, Policy No.: D.N307B3GYJ9E53JMSRE2P Worldpay transaction No. : BJ30DL12PD5TO5DO Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Alison Clark Address:Studio 33 Louis bridge Patelchester NE77 4WB GB Email : juliecooper@example.net Phone : (0909) 8790124, Policy Details Type of policy: Missed Event Insurance Purchase Date : 21 December, 2020 Event Date : 14 September, 2025 Premium : £7,974.73 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Alison Clark, Policy No.: D.N307B3GYJ9E53JMSRE2P Worldpay transaction No. : BJ30DL12PD5TO5DO Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Alison Clark Address:Studio 33 Louis bridge Patelchester NE77 4WB GB Email : juliecooper@example.net Phone : (0909) 8790124, Policy Details Type of policy: Missed Event Insurance Purchase Date : 21 December, 2020 Event Date : 14 September, 2025 Premium : £7,974.73 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
|
D.N307B3GYJ9E53JMSRE2P
|
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
|
14 September, 2025
|
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
|
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
|
2024-01-31
|
allianz-missed-event
|
Ticket Missed Event Insurance Policy: iivoglqDear Leigh Green, Policy No.: iivoglq Worldpay transaction No. : AI30RG96TM5IY1LX Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Leigh Green Address:Studio 7 Miller estate West Brandon S0G 2HD GB Email : damiancameron@example.com Phone : 0118 496 0642, Policy Details Type of policy: Missed Event Insurance Purchase Date : Fri 15 May, 2020 Event Date : 16/07/21 Premium : £3,105.51 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Leigh Green, Policy No.: iivoglq Worldpay transaction No. : AI30RG96TM5IY1LX Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Leigh Green Address:Studio 7 Miller estate West Brandon S0G 2HD GB Email : damiancameron@example.com Phone : 0118 496 0642, Policy Details Type of policy: Missed Event Insurance Purchase Date : Fri 15 May, 2020 Event Date : 16/07/21 Premium : £3,105.51 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
|
iivoglq
|
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
|
16/07/21
|
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
|
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
|
2024-01-31
|
allianz-missed-event
|
Ticket Missed Event Insurance Policy: uwzxw-u_i/vspDear Amy Jenkins, Policy No.: uwzxw-u_i/vsp Worldpay transaction No. : GU59KX92PI1NA7EO Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Amy Jenkins Address:Studio 2 Ali wall New Chelseaton W2 9EA GB Email : wilsonkarl@example.org Phone : 020 7946 0698, Policy Details Type of policy: Missed Event Insurance Purchase Date : Tuesday 10 December, 2024 Event Date : 15 November, 2023 Premium : £9,478.64 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Amy Jenkins, Policy No.: uwzxw-u_i/vsp Worldpay transaction No. : GU59KX92PI1NA7EO Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Amy Jenkins Address:Studio 2 Ali wall New Chelseaton W2 9EA GB Email : wilsonkarl@example.org Phone : 020 7946 0698, Policy Details Type of policy: Missed Event Insurance Purchase Date : Tuesday 10 December, 2024 Event Date : 15 November, 2023 Premium : £9,478.64 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
|
uwzxw-u_i/vsp
|
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
|
15 November, 2023
|
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
|
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
|
2024-01-31
|
allianz-missed-event
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Ticket Missed Event Insurance Policy: 1P25DRZ474/TEV9NQU7/C.K9ZDear Diane Lee-George, Policy No.: 1P25DRZ474/TEV9NQU7/C.K9Z Worldpay transaction No. : BM04ZN08OM5NT1KR Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Diane Lee-George Address:85 Marc ranch Jordanstad EH1 0SR GB Email : williamsonryan@example.com Phone : 0117 496 0120, Policy Details Type of policy: Missed Event Insurance Purchase Date : 04/09/2025 Event Date : 11/01/20 Premium : £1,577.28 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Diane Lee-George, Policy No.: 1P25DRZ474/TEV9NQU7/C.K9Z Worldpay transaction No. : BM04ZN08OM5NT1KR Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Diane Lee-George Address:85 Marc ranch Jordanstad EH1 0SR GB Email : williamsonryan@example.com Phone : 0117 496 0120, Policy Details Type of policy: Missed Event Insurance Purchase Date : 04/09/2025 Event Date : 11/01/20 Premium : £1,577.28 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
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1P25DRZ474/TEV9NQU7/C.K9Z
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(?<=Policy No\.: )[-\w_\/\.]+?(?= )
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11/01/20
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(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
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(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
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2024-01-31
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allianz-missed-event
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Ticket Missed Event Insurance Policy: tgujsfqnwttrawDear Margaret Chapman, Policy No.: tgujsfqnwttraw Worldpay transaction No. : AI67VU43XI4OO3VV Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Margaret Chapman Address:Studio 08K Lynch street North Margaretberg JE5 1NR GB Email : zblack@example.org Phone : +44(0)289018940, Policy Details Type of policy: Missed Event Insurance Purchase Date : 21 November, 2023 Event Date : 10 November, 2024 Premium : £7,549.53 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Margaret Chapman, Policy No.: tgujsfqnwttraw Worldpay transaction No. : AI67VU43XI4OO3VV Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Margaret Chapman Address:Studio 08K Lynch street North Margaretberg JE5 1NR GB Email : zblack@example.org Phone : +44(0)289018940, Policy Details Type of policy: Missed Event Insurance Purchase Date : 21 November, 2023 Event Date : 10 November, 2024 Premium : £7,549.53 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
|
tgujsfqnwttraw
|
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
|
10 November, 2024
|
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
|
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
|
2024-01-31
|
allianz-missed-event
|
Ticket Missed Event Insurance Policy: C/7UXUCXU5EU8UN5./44O1VDear Ashley King, Policy No.: C/7UXUCXU5EU8UN5./44O1V Worldpay transaction No. : UM59QW33WA4UH5JZ Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Ashley King Address:99 Linda hill Port Geraldineton G1D 9QF GB Email : cliffordjohnston@example.org Phone : +44118 496 0816, Policy Details Type of policy: Missed Event Insurance Purchase Date : 2025-08-02 Event Date : 22/03/22 Premium : £334.24 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Ashley King, Policy No.: C/7UXUCXU5EU8UN5./44O1V Worldpay transaction No. : UM59QW33WA4UH5JZ Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Ashley King Address:99 Linda hill Port Geraldineton G1D 9QF GB Email : cliffordjohnston@example.org Phone : +44118 496 0816, Policy Details Type of policy: Missed Event Insurance Purchase Date : 2025-08-02 Event Date : 22/03/22 Premium : £334.24 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
|
C/7UXUCXU5EU8UN5./44O1V
|
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
|
22/03/22
|
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
|
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
|
2024-01-31
|
allianz-missed-event
|
Ticket Missed Event Insurance Policy: fhsyrzjkrvxoq.Dear Sally Cox-Kelly, Policy No.: fhsyrzjkrvxoq. Worldpay transaction No. : HG77FR66YW3RR9EV Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Sally Cox-Kelly Address:41 Hill stream East Guy M9T 8XA GB Email : donnapalmer@example.com Phone : +44(0)1514960552, Policy Details Type of policy: Missed Event Insurance Purchase Date : 2023-05-21 Event Date : Wed 03 July, 2019 Premium : £5,396.56 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Sally Cox-Kelly, Policy No.: fhsyrzjkrvxoq. Worldpay transaction No. : HG77FR66YW3RR9EV Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Sally Cox-Kelly Address:41 Hill stream East Guy M9T 8XA GB Email : donnapalmer@example.com Phone : +44(0)1514960552, Policy Details Type of policy: Missed Event Insurance Purchase Date : 2023-05-21 Event Date : Wed 03 July, 2019 Premium : £5,396.56 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
|
fhsyrzjkrvxoq.
|
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
|
Wed 03 July, 2019
|
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
|
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
|
2024-01-31
|
allianz-missed-event
|
Ticket Missed Event Insurance Policy: 7WG09K4/3C4BJDear Sally Brooks-Clark, Policy No.: 7WG09K4/3C4BJ Worldpay transaction No. : EZ55HS37YH2JJ6PY Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Sally Brooks-Clark Address:079 Bell crossroad East Francis M6 9DB GB Email : matthew22@example.net Phone : (0306)9990354, Policy Details Type of policy: Missed Event Insurance Purchase Date : Monday 30 June, 2025 Event Date : 09/11/24 Premium : £7,241.76 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Sally Brooks-Clark, Policy No.: 7WG09K4/3C4BJ Worldpay transaction No. : EZ55HS37YH2JJ6PY Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Sally Brooks-Clark Address:079 Bell crossroad East Francis M6 9DB GB Email : matthew22@example.net Phone : (0306)9990354, Policy Details Type of policy: Missed Event Insurance Purchase Date : Monday 30 June, 2025 Event Date : 09/11/24 Premium : £7,241.76 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
|
7WG09K4/3C4BJ
|
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
|
09/11/24
|
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
|
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
|
2024-01-31
|
allianz-missed-event
|
Ticket Missed Event Insurance Policy: J3VX/DZ/X/JJV3WO/WGQ5IDear Timothy Jones-Ali, Policy No.: J3VX/DZ/X/JJV3WO/WGQ5I Worldpay transaction No. : YL39CV10VA2SQ5UG Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Timothy Jones-Ali Address:Flat 1 Holly lane Leahville SY4 4QB GB Email : thomas75@example.com Phone : (0191)4960589, Policy Details Type of policy: Missed Event Insurance Purchase Date : 2025-05-05 Event Date : Fri 04 September, 2020 Premium : £2,078.82 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Timothy Jones-Ali, Policy No.: J3VX/DZ/X/JJV3WO/WGQ5I Worldpay transaction No. : YL39CV10VA2SQ5UG Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Timothy Jones-Ali Address:Flat 1 Holly lane Leahville SY4 4QB GB Email : thomas75@example.com Phone : (0191)4960589, Policy Details Type of policy: Missed Event Insurance Purchase Date : 2025-05-05 Event Date : Fri 04 September, 2020 Premium : £2,078.82 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
|
J3VX/DZ/X/JJV3WO/WGQ5I
|
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
|
Fri 04 September, 2020
|
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
|
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
|
2024-01-31
|
allianz-missed-event
|
Ticket Missed Event Insurance Policy: bf-c-hxDear Darren James, Policy No.: bf-c-hx Worldpay transaction No. : SP67AN52QK2LL6BQ Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Darren James Address:Flat 53 Anna forges West Terenceburgh EX9 7ST GB Email : arthurrussell@example.com Phone : (0141)4960469, Policy Details Type of policy: Missed Event Insurance Purchase Date : Saturday 07 November, 2020 Event Date : 20 May, 2020 Premium : £1,928.39 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Darren James, Policy No.: bf-c-hx Worldpay transaction No. : SP67AN52QK2LL6BQ Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Darren James Address:Flat 53 Anna forges West Terenceburgh EX9 7ST GB Email : arthurrussell@example.com Phone : (0141)4960469, Policy Details Type of policy: Missed Event Insurance Purchase Date : Saturday 07 November, 2020 Event Date : 20 May, 2020 Premium : £1,928.39 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
|
bf-c-hx
|
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
|
20 May, 2020
|
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
|
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
|
2024-01-31
|
allianz-missed-event
|
Ticket Missed Event Insurance Policy: 4ZQM/_M9G18868MDear Jordan Gardner, Policy No.: 4ZQM/_M9G18868M Worldpay transaction No. : LV51BC16UN3QY3CB Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Jordan Gardner Address:29 Glen ports East Sheilachester WN8W 8JY GB Email : rparry@example.org Phone : +44141 4960163, Policy Details Type of policy: Missed Event Insurance Purchase Date : 05 January, 2021 Event Date : 08/11/21 Premium : £9,803.35 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Jordan Gardner, Policy No.: 4ZQM/_M9G18868M Worldpay transaction No. : LV51BC16UN3QY3CB Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Jordan Gardner Address:29 Glen ports East Sheilachester WN8W 8JY GB Email : rparry@example.org Phone : +44141 4960163, Policy Details Type of policy: Missed Event Insurance Purchase Date : 05 January, 2021 Event Date : 08/11/21 Premium : £9,803.35 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
|
4ZQM/_M9G18868M
|
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
|
08/11/21
|
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
|
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
|
2024-01-31
|
allianz-missed-event
|
Ticket Missed Event Insurance Policy: rcpfhfwojvehojwztfa.pDear Marilyn Wilson, Policy No.: rcpfhfwojvehojwztfa.p Worldpay transaction No. : GP07EH46NN3QR7TP Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Marilyn Wilson Address:34 Amanda stream North Anna N98 9BW GB Email : chloesmith@example.net Phone : +44(0)9098790833, Policy Details Type of policy: Missed Event Insurance Purchase Date : 20 January, 2021 Event Date : Tuesday 24 June, 2025 Premium : £4,552.34 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Marilyn Wilson, Policy No.: rcpfhfwojvehojwztfa.p Worldpay transaction No. : GP07EH46NN3QR7TP Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Marilyn Wilson Address:34 Amanda stream North Anna N98 9BW GB Email : chloesmith@example.net Phone : +44(0)9098790833, Policy Details Type of policy: Missed Event Insurance Purchase Date : 20 January, 2021 Event Date : Tuesday 24 June, 2025 Premium : £4,552.34 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
|
rcpfhfwojvehojwztfa.p
|
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
|
Tuesday 24 June, 2025
|
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
|
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
|
2024-01-31
|
allianz-missed-event
|
Ticket Missed Event Insurance Policy: A0R/DJSOZYVPD//NM85KN99Dear Nathan Lloyd, Policy No.: A0R/DJSOZYVPD//NM85KN99 Worldpay transaction No. : SV66HM56VC5BC3GS Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Nathan Lloyd Address:Flat 93 Joan mill North Carlfurt B0 3BJ GB Email : karl50@example.org Phone : +44(0)113 4960238, Policy Details Type of policy: Missed Event Insurance Purchase Date : 09/04/22 Event Date : 2022-02-26 Premium : £2,663.63 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Nathan Lloyd, Policy No.: A0R/DJSOZYVPD//NM85KN99 Worldpay transaction No. : SV66HM56VC5BC3GS Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Nathan Lloyd Address:Flat 93 Joan mill North Carlfurt B0 3BJ GB Email : karl50@example.org Phone : +44(0)113 4960238, Policy Details Type of policy: Missed Event Insurance Purchase Date : 09/04/22 Event Date : 2022-02-26 Premium : £2,663.63 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
|
A0R/DJSOZYVPD//NM85KN99
|
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
|
2022-02-26
|
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
|
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
|
2024-01-31
|
allianz-missed-event
|
Ticket Missed Event Insurance Policy: jr./bszxtmc-zcDear Mr Gregory Kennedy, Policy No.: jr./bszxtmc-zc Worldpay transaction No. : EF16OQ70NS5AI9AF Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Mr Gregory Kennedy Address:160 Wells port Coxmouth NG4 0LT GB Email : gilliandavies@example.org Phone : +44(0)115 4960275, Policy Details Type of policy: Missed Event Insurance Purchase Date : 23/08/20 Event Date : Sat 26 August, 2023 Premium : £6,767.33 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Mr Gregory Kennedy, Policy No.: jr./bszxtmc-zc Worldpay transaction No. : EF16OQ70NS5AI9AF Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Mr Gregory Kennedy Address:160 Wells port Coxmouth NG4 0LT GB Email : gilliandavies@example.org Phone : +44(0)115 4960275, Policy Details Type of policy: Missed Event Insurance Purchase Date : 23/08/20 Event Date : Sat 26 August, 2023 Premium : £6,767.33 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
|
jr./bszxtmc-zc
|
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
|
Sat 26 August, 2023
|
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
|
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
|
2024-01-31
|
allianz-missed-event
|
Ticket Missed Event Insurance Policy: 1OPJ_/ATG9ETYOUVCIDear Rosemary Harris, Policy No.: 1OPJ_/ATG9ETYOUVCI Worldpay transaction No. : FH18IJ11AZ9LQ7HD Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Rosemary Harris Address:13 Pollard lake West Lindseyberg W9 6RH GB Email : conorsmith@example.com Phone : +44(0)114 4960903, Policy Details Type of policy: Missed Event Insurance Purchase Date : Friday 09 August, 2019 Event Date : 2019-06-28 Premium : £4,294.34 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Rosemary Harris, Policy No.: 1OPJ_/ATG9ETYOUVCI Worldpay transaction No. : FH18IJ11AZ9LQ7HD Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Rosemary Harris Address:13 Pollard lake West Lindseyberg W9 6RH GB Email : conorsmith@example.com Phone : +44(0)114 4960903, Policy Details Type of policy: Missed Event Insurance Purchase Date : Friday 09 August, 2019 Event Date : 2019-06-28 Premium : £4,294.34 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
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1OPJ_/ATG9ETYOUVCI
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(?<=Policy No\.: )[-\w_\/\.]+?(?= )
|
2019-06-28
|
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
|
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
|
2024-01-31
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allianz-missed-event
|
Ticket Missed Event Insurance Policy: T52ZYXG1HK6BDear Abbie Bennett, Policy No.: T52ZYXG1HK6B Worldpay transaction No. : DL93ML51GM8FM9CD Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Abbie Bennett Address:8 George plaza Ameliaview CW8M 6NA GB Email : nicolafoster@example.net Phone : 01314960868, Policy Details Type of policy: Missed Event Insurance Purchase Date : 14 August, 2019 Event Date : 12/03/2023 Premium : £9,112.84 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Abbie Bennett, Policy No.: T52ZYXG1HK6B Worldpay transaction No. : DL93ML51GM8FM9CD Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Abbie Bennett Address:8 George plaza Ameliaview CW8M 6NA GB Email : nicolafoster@example.net Phone : 01314960868, Policy Details Type of policy: Missed Event Insurance Purchase Date : 14 August, 2019 Event Date : 12/03/2023 Premium : £9,112.84 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
|
T52ZYXG1HK6B
|
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
|
12/03/2023
|
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
|
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
|
2024-01-31
|
allianz-missed-event
|
Ticket Missed Event Insurance Policy: LNL/8K.PQ6YQ7C0Dear Amelia Sykes, Policy No.: LNL/8K.PQ6YQ7C0 Worldpay transaction No. : VK90JC43WA9LJ1LY Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Amelia Sykes Address:270 Robert throughway South Arthur M7D 7WQ GB Email : howarddamien@example.org Phone : +44(0)116 496 0787, Policy Details Type of policy: Missed Event Insurance Purchase Date : 10/11/2019 Event Date : 2025-01-25 Premium : £2,113.75 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Amelia Sykes, Policy No.: LNL/8K.PQ6YQ7C0 Worldpay transaction No. : VK90JC43WA9LJ1LY Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Amelia Sykes Address:270 Robert throughway South Arthur M7D 7WQ GB Email : howarddamien@example.org Phone : +44(0)116 496 0787, Policy Details Type of policy: Missed Event Insurance Purchase Date : 10/11/2019 Event Date : 2025-01-25 Premium : £2,113.75 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
|
LNL/8K.PQ6YQ7C0
|
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
|
2025-01-25
|
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
|
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
|
2024-01-31
|
allianz-missed-event
|
Ticket Missed Event Insurance Policy: ECK0VQN3Dear Bethany Robertson, Policy No.: ECK0VQN3 Worldpay transaction No. : KQ16NG24PN8PM9WM Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Bethany Robertson Address:Flat 0 Curtis square Kayleightown E58 3RY GB Email : allenreece@example.com Phone : 0808 157 0643, Policy Details Type of policy: Missed Event Insurance Purchase Date : 14/08/20 Event Date : 09/04/25 Premium : £7,522.21 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Bethany Robertson, Policy No.: ECK0VQN3 Worldpay transaction No. : KQ16NG24PN8PM9WM Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Bethany Robertson Address:Flat 0 Curtis square Kayleightown E58 3RY GB Email : allenreece@example.com Phone : 0808 157 0643, Policy Details Type of policy: Missed Event Insurance Purchase Date : 14/08/20 Event Date : 09/04/25 Premium : £7,522.21 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
|
ECK0VQN3
|
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
|
09/04/25
|
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
|
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
|
2024-01-31
|
allianz-missed-event
|
Ticket Missed Event Insurance Policy: OR.XR/TLL8/Z3F55BKDear Bruce Howard, Policy No.: OR.XR/TLL8/Z3F55BK Worldpay transaction No. : WE74WB83WV5GN9YR Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Bruce Howard Address:0 Leanne plaza Ashleyberg L13 7RG GB Email : glenn65@example.com Phone : +44(0)141 4960573, Policy Details Type of policy: Missed Event Insurance Purchase Date : Tue 10 March, 2020 Event Date : 16 October, 2021 Premium : £8,427.61 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Bruce Howard, Policy No.: OR.XR/TLL8/Z3F55BK Worldpay transaction No. : WE74WB83WV5GN9YR Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Bruce Howard Address:0 Leanne plaza Ashleyberg L13 7RG GB Email : glenn65@example.com Phone : +44(0)141 4960573, Policy Details Type of policy: Missed Event Insurance Purchase Date : Tue 10 March, 2020 Event Date : 16 October, 2021 Premium : £8,427.61 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
|
OR.XR/TLL8/Z3F55BK
|
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
|
16 October, 2021
|
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
|
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
|
2024-01-31
|
allianz-missed-event
|
Ticket Missed Event Insurance Policy: G.KJRMXBXGTMDear Sylvia Harris-Taylor, Policy No.: G.KJRMXBXGTM Worldpay transaction No. : VU75KI01DQ8YR4XX Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Sylvia Harris-Taylor Address:24 Joseph road Barrymouth IG24 3GZ GB Email : xwebster@example.org Phone : (0306)9990324, Policy Details Type of policy: Missed Event Insurance Purchase Date : 21/03/2024 Event Date : 18 March, 2020 Premium : £7,603.97 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Sylvia Harris-Taylor, Policy No.: G.KJRMXBXGTM Worldpay transaction No. : VU75KI01DQ8YR4XX Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Sylvia Harris-Taylor Address:24 Joseph road Barrymouth IG24 3GZ GB Email : xwebster@example.org Phone : (0306)9990324, Policy Details Type of policy: Missed Event Insurance Purchase Date : 21/03/2024 Event Date : 18 March, 2020 Premium : £7,603.97 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
|
G.KJRMXBXGTM
|
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
|
18 March, 2020
|
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
|
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
|
2024-01-31
|
allianz-missed-event
|
Ticket Missed Event Insurance Policy: hogwa-nxbea-qzqhrDear June Jones, Policy No.: hogwa-nxbea-qzqhr Worldpay transaction No. : KL06GX36VC2RG6DP Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder June Jones Address:Studio 44l Claire lake O'Neillton TR8R 2EZ GB Email : jacob47@example.org Phone : +4429 2018 0081, Policy Details Type of policy: Missed Event Insurance Purchase Date : Tuesday 30 April, 2024 Event Date : 16/11/25 Premium : £7,027.94 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear June Jones, Policy No.: hogwa-nxbea-qzqhr Worldpay transaction No. : KL06GX36VC2RG6DP Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder June Jones Address:Studio 44l Claire lake O'Neillton TR8R 2EZ GB Email : jacob47@example.org Phone : +4429 2018 0081, Policy Details Type of policy: Missed Event Insurance Purchase Date : Tuesday 30 April, 2024 Event Date : 16/11/25 Premium : £7,027.94 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
|
hogwa-nxbea-qzqhr
|
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
|
16/11/25
|
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
|
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
|
2024-01-31
|
allianz-missed-event
|
Ticket Missed Event Insurance Policy: npytx-rpmqs-rnsadDear Mrs Stephanie Chambers, Policy No.: npytx-rpmqs-rnsad Worldpay transaction No. : JG09BY23KM6XL5ZG Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Mrs Stephanie Chambers Address:2 Pamela mews Lewisfurt G0 0BS GB Email : suzannewright@example.org Phone : +44(0)292018036, Policy Details Type of policy: Missed Event Insurance Purchase Date : 2024-01-01 Event Date : 27 September, 2023 Premium : £7,759.53 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Mrs Stephanie Chambers, Policy No.: npytx-rpmqs-rnsad Worldpay transaction No. : JG09BY23KM6XL5ZG Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Mrs Stephanie Chambers Address:2 Pamela mews Lewisfurt G0 0BS GB Email : suzannewright@example.org Phone : +44(0)292018036, Policy Details Type of policy: Missed Event Insurance Purchase Date : 2024-01-01 Event Date : 27 September, 2023 Premium : £7,759.53 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
|
npytx-rpmqs-rnsad
|
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
|
27 September, 2023
|
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
|
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
|
2024-01-31
|
allianz-missed-event
|
Ticket Missed Event Insurance Policy: JL-SK/B68/3QV3F20MVXDear Rebecca Davies, Policy No.: JL-SK/B68/3QV3F20MVX Worldpay transaction No. : ZG02EB25PY1ZA4KU Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Rebecca Davies Address:Studio 07U Robinson mission Jodiebury HX0V 4QX GB Email : denniscoleman@example.org Phone : 0808 1570266, Policy Details Type of policy: Missed Event Insurance Purchase Date : 2024-12-18 Event Date : 2023-05-30 Premium : £9,877.36 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Rebecca Davies, Policy No.: JL-SK/B68/3QV3F20MVX Worldpay transaction No. : ZG02EB25PY1ZA4KU Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Rebecca Davies Address:Studio 07U Robinson mission Jodiebury HX0V 4QX GB Email : denniscoleman@example.org Phone : 0808 1570266, Policy Details Type of policy: Missed Event Insurance Purchase Date : 2024-12-18 Event Date : 2023-05-30 Premium : £9,877.36 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
|
JL-SK/B68/3QV3F20MVX
|
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
|
2023-05-30
|
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
|
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
|
2024-01-31
|
allianz-missed-event
|
Ticket Missed Event Insurance Policy: zrugeljugim-xjDear June Jones, Policy No.: zrugeljugim-xj Worldpay transaction No. : YC41OX32DE4RS4NS Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder June Jones Address:097 Evans burg Gemmaside WA3B 4FG GB Email : kingleah@example.org Phone : +44(0)1514960091, Policy Details Type of policy: Missed Event Insurance Purchase Date : Wednesday 18 May, 2022 Event Date : Thursday 03 June, 2021 Premium : £1,446.67 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear June Jones, Policy No.: zrugeljugim-xj Worldpay transaction No. : YC41OX32DE4RS4NS Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder June Jones Address:097 Evans burg Gemmaside WA3B 4FG GB Email : kingleah@example.org Phone : +44(0)1514960091, Policy Details Type of policy: Missed Event Insurance Purchase Date : Wednesday 18 May, 2022 Event Date : Thursday 03 June, 2021 Premium : £1,446.67 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
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zrugeljugim-xj
|
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
|
Thursday 03 June, 2021
|
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
|
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
|
2024-01-31
|
allianz-missed-event
|
Ticket Missed Event Insurance Policy: z-s-cqyDear Natalie Hopkins, Policy No.: z-s-cqy Worldpay transaction No. : AP92HK82EZ2BA8XT Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Natalie Hopkins Address:Flat 33k Abdul oval North Glen N22 2JB GB Email : sian90@example.org Phone : (029)2018733, Policy Details Type of policy: Missed Event Insurance Purchase Date : 09 July, 2025 Event Date : Tue 03 September, 2024 Premium : £9,255.59 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Natalie Hopkins, Policy No.: z-s-cqy Worldpay transaction No. : AP92HK82EZ2BA8XT Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Natalie Hopkins Address:Flat 33k Abdul oval North Glen N22 2JB GB Email : sian90@example.org Phone : (029)2018733, Policy Details Type of policy: Missed Event Insurance Purchase Date : 09 July, 2025 Event Date : Tue 03 September, 2024 Premium : £9,255.59 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
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z-s-cqy
|
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
|
Tue 03 September, 2024
|
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
|
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
|
2024-01-31
|
allianz-missed-event
|
Ticket Missed Event Insurance Policy: C9F5R/-L1LX1A/QPKDear Gail Marsh-Reid, Policy No.: C9F5R/-L1LX1A/QPK Worldpay transaction No. : PO53CF10AD7BM2YC Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Gail Marsh-Reid Address:0 Hollie pine Jemmachester AB6 0ZH GB Email : huntdaniel@example.com Phone : +44808 157 0296, Policy Details Type of policy: Missed Event Insurance Purchase Date : Sunday 11 July, 2021 Event Date : 2022-09-28 Premium : £4,103.09 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Gail Marsh-Reid, Policy No.: C9F5R/-L1LX1A/QPK Worldpay transaction No. : PO53CF10AD7BM2YC Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Gail Marsh-Reid Address:0 Hollie pine Jemmachester AB6 0ZH GB Email : huntdaniel@example.com Phone : +44808 157 0296, Policy Details Type of policy: Missed Event Insurance Purchase Date : Sunday 11 July, 2021 Event Date : 2022-09-28 Premium : £4,103.09 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
|
C9F5R/-L1LX1A/QPK
|
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
|
2022-09-28
|
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
|
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
|
2024-01-31
|
allianz-missed-event
|
Ticket Missed Event Insurance Policy: bnnxo-eiohk-zvqlmDear Jade Smart-Richards, Policy No.: bnnxo-eiohk-zvqlm Worldpay transaction No. : FA41XQ47JA6BR2KD Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Jade Smart-Richards Address:Studio 93 Thornton trace Farrellstad G9 7BQ GB Email : craigparker@example.com Phone : +44(0)1164960466, Policy Details Type of policy: Missed Event Insurance Purchase Date : 28/06/2020 Event Date : Mon 24 November, 2025 Premium : £4,316.39 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Jade Smart-Richards, Policy No.: bnnxo-eiohk-zvqlm Worldpay transaction No. : FA41XQ47JA6BR2KD Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Jade Smart-Richards Address:Studio 93 Thornton trace Farrellstad G9 7BQ GB Email : craigparker@example.com Phone : +44(0)1164960466, Policy Details Type of policy: Missed Event Insurance Purchase Date : 28/06/2020 Event Date : Mon 24 November, 2025 Premium : £4,316.39 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
|
bnnxo-eiohk-zvqlm
|
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
|
Mon 24 November, 2025
|
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
|
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
|
2024-01-31
|
allianz-missed-event
|
Ticket Missed Event Insurance Policy: U70.8STDear Joel Ford, Policy No.: U70.8ST Worldpay transaction No. : OV96BU34JN6RH3CV Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Joel Ford Address:Studio 57C Josephine turnpike West Adrian S5T 6PZ GB Email : xfuller@example.net Phone : +44(0)121 4960198, Policy Details Type of policy: Missed Event Insurance Purchase Date : 23 February, 2019 Event Date : 04/02/2025 Premium : £6,310.63 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Joel Ford, Policy No.: U70.8ST Worldpay transaction No. : OV96BU34JN6RH3CV Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Joel Ford Address:Studio 57C Josephine turnpike West Adrian S5T 6PZ GB Email : xfuller@example.net Phone : +44(0)121 4960198, Policy Details Type of policy: Missed Event Insurance Purchase Date : 23 February, 2019 Event Date : 04/02/2025 Premium : £6,310.63 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
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U70.8ST
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(?<=Policy No\.: )[-\w_\/\.]+?(?= )
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04/02/2025
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(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
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(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
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2024-01-31
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allianz-missed-event
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Ticket Missed Event Insurance Policy: PC._QSXYIMEPFQMEMJG_W.TDear Jemma Wilson, Policy No.: PC._QSXYIMEPFQMEMJG_W.T Worldpay transaction No. : OW02BH18YH8JN1GA Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Jemma Wilson Address:Studio 0 Yvonne mills Damianstad NP9E 2AY GB Email : paulinedavies@example.net Phone : +44(0)1144960055, Policy Details Type of policy: Missed Event Insurance Purchase Date : 2021-09-13 Event Date : 23/05/2019 Premium : £7,113.69 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Jemma Wilson, Policy No.: PC._QSXYIMEPFQMEMJG_W.T Worldpay transaction No. : OW02BH18YH8JN1GA Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Jemma Wilson Address:Studio 0 Yvonne mills Damianstad NP9E 2AY GB Email : paulinedavies@example.net Phone : +44(0)1144960055, Policy Details Type of policy: Missed Event Insurance Purchase Date : 2021-09-13 Event Date : 23/05/2019 Premium : £7,113.69 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
|
PC._QSXYIMEPFQMEMJG_W.T
|
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
|
23/05/2019
|
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
|
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
|
2024-01-31
|
allianz-missed-event
|
Ticket Missed Event Insurance Policy: 4ASY_0NK_/BL07_-/A2RID42Dear Ms Dawn Palmer, Policy No.: 4ASY_0NK_/BL07_-/A2RID42 Worldpay transaction No. : KB78AO92MZ3DA2NQ Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Ms Dawn Palmer Address:Flat 0 Read springs Burrowstown OL7R 1GR GB Email : mortonsteven@example.org Phone : (0118) 496 0540, Policy Details Type of policy: Missed Event Insurance Purchase Date : 2022-12-04 Event Date : 16/11/2022 Premium : £8,984.59 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Ms Dawn Palmer, Policy No.: 4ASY_0NK_/BL07_-/A2RID42 Worldpay transaction No. : KB78AO92MZ3DA2NQ Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Ms Dawn Palmer Address:Flat 0 Read springs Burrowstown OL7R 1GR GB Email : mortonsteven@example.org Phone : (0118) 496 0540, Policy Details Type of policy: Missed Event Insurance Purchase Date : 2022-12-04 Event Date : 16/11/2022 Premium : £8,984.59 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
|
4ASY_0NK_/BL07_-/A2RID42
|
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
|
16/11/2022
|
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
|
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
|
2024-01-31
|
allianz-missed-event
|
Ticket Missed Event Insurance Policy: XR8C4SLZB6/R.PJVDear Miss Angela Arnold, Policy No.: XR8C4SLZB6/R.PJV Worldpay transaction No. : AK31XI73QQ7EG6GP Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Miss Angela Arnold Address:Studio 25f Suzanne flat Rosschester G3E 2EB GB Email : shahdenise@example.com Phone : 028 9018 0607, Policy Details Type of policy: Missed Event Insurance Purchase Date : Tuesday 04 November, 2025 Event Date : 21/04/2019 Premium : £5,252.83 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Miss Angela Arnold, Policy No.: XR8C4SLZB6/R.PJV Worldpay transaction No. : AK31XI73QQ7EG6GP Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Miss Angela Arnold Address:Studio 25f Suzanne flat Rosschester G3E 2EB GB Email : shahdenise@example.com Phone : 028 9018 0607, Policy Details Type of policy: Missed Event Insurance Purchase Date : Tuesday 04 November, 2025 Event Date : 21/04/2019 Premium : £5,252.83 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
|
XR8C4SLZB6/R.PJV
|
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
|
21/04/2019
|
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
|
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
|
2024-01-31
|
allianz-missed-event
|
Ticket Missed Event Insurance Policy: EHWSLNDZQAP.MDear Donna Turner, Policy No.: EHWSLNDZQAP.M Worldpay transaction No. : HT85YA62ON3YN8DO Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Donna Turner Address:Flat 50 Scott circle Suzanneville PR2 8LQ GB Email : markking@example.org Phone : (0116) 4960900, Policy Details Type of policy: Missed Event Insurance Purchase Date : 2020-08-31 Event Date : Thursday 16 July, 2020 Premium : £558.80 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Donna Turner, Policy No.: EHWSLNDZQAP.M Worldpay transaction No. : HT85YA62ON3YN8DO Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Donna Turner Address:Flat 50 Scott circle Suzanneville PR2 8LQ GB Email : markking@example.org Phone : (0116) 4960900, Policy Details Type of policy: Missed Event Insurance Purchase Date : 2020-08-31 Event Date : Thursday 16 July, 2020 Premium : £558.80 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
|
EHWSLNDZQAP.M
|
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
|
Thursday 16 July, 2020
|
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
|
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
|
2024-01-31
|
allianz-missed-event
|
Ticket Missed Event Insurance Policy: K5WZ7541PMHM8PADear Craig Greenwood, Policy No.: K5WZ7541PMHM8PA Worldpay transaction No. : WO71XY31YZ1HH9HO Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Craig Greenwood Address:Flat 65 Jemma turnpike Wallton G3H 9ZB GB Email : guy82@example.org Phone : +44121 4960022, Policy Details Type of policy: Missed Event Insurance Purchase Date : Thursday 19 October, 2023 Event Date : Friday 17 January, 2020 Premium : £5,112.40 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Craig Greenwood, Policy No.: K5WZ7541PMHM8PA Worldpay transaction No. : WO71XY31YZ1HH9HO Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Craig Greenwood Address:Flat 65 Jemma turnpike Wallton G3H 9ZB GB Email : guy82@example.org Phone : +44121 4960022, Policy Details Type of policy: Missed Event Insurance Purchase Date : Thursday 19 October, 2023 Event Date : Friday 17 January, 2020 Premium : £5,112.40 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
|
K5WZ7541PMHM8PA
|
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
|
Friday 17 January, 2020
|
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
|
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
|
2024-01-31
|
allianz-missed-event
|
Ticket Missed Event Insurance Policy: 3F/9T8QMPXQUBU98Dear Kim Robinson, Policy No.: 3F/9T8QMPXQUBU98 Worldpay transaction No. : DO50BW75BN7QV4JJ Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Kim Robinson Address:34 Dobson garden Barberfort S8 2HG GB Email : jenna42@example.net Phone : +441174960142, Policy Details Type of policy: Missed Event Insurance Purchase Date : Sunday 02 March, 2025 Event Date : 17/02/23 Premium : £6,016.29 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Kim Robinson, Policy No.: 3F/9T8QMPXQUBU98 Worldpay transaction No. : DO50BW75BN7QV4JJ Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Kim Robinson Address:34 Dobson garden Barberfort S8 2HG GB Email : jenna42@example.net Phone : +441174960142, Policy Details Type of policy: Missed Event Insurance Purchase Date : Sunday 02 March, 2025 Event Date : 17/02/23 Premium : £6,016.29 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
|
3F/9T8QMPXQUBU98
|
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
|
17/02/23
|
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
|
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
|
2024-01-31
|
allianz-missed-event
|
Ticket Missed Event Insurance Policy: CJILUV7QAE_6L65P.13Dear Ms Wendy Williams, Policy No.: CJILUV7QAE_6L65P.13 Worldpay transaction No. : MI52KP33ER3JU6PA Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Ms Wendy Williams Address:6 Stacey corners Port Emmaview DL4 9WZ GB Email : kingmohamed@example.org Phone : 020 7946 0034, Policy Details Type of policy: Missed Event Insurance Purchase Date : 2024-03-03 Event Date : Wednesday 29 June, 2022 Premium : £9,104.24 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Ms Wendy Williams, Policy No.: CJILUV7QAE_6L65P.13 Worldpay transaction No. : MI52KP33ER3JU6PA Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Ms Wendy Williams Address:6 Stacey corners Port Emmaview DL4 9WZ GB Email : kingmohamed@example.org Phone : 020 7946 0034, Policy Details Type of policy: Missed Event Insurance Purchase Date : 2024-03-03 Event Date : Wednesday 29 June, 2022 Premium : £9,104.24 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
|
CJILUV7QAE_6L65P.13
|
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
|
Wednesday 29 June, 2022
|
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
|
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
|
2024-01-31
|
allianz-missed-event
|
Ticket Missed Event Insurance Policy: vllucfawa_-__Dear Mr Jordan Knowles, Policy No.: vllucfawa_-__ Worldpay transaction No. : PU96RR26RB5KI4JB Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Mr Jordan Knowles Address:Flat 4 Harris cape Thorntonfort RH1X 1ZT GB Email : xtaylor@example.net Phone : +442074960885, Policy Details Type of policy: Missed Event Insurance Purchase Date : Monday 09 December, 2024 Event Date : Sun 25 January, 2026 Premium : £1,601.00 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Mr Jordan Knowles, Policy No.: vllucfawa_-__ Worldpay transaction No. : PU96RR26RB5KI4JB Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Mr Jordan Knowles Address:Flat 4 Harris cape Thorntonfort RH1X 1ZT GB Email : xtaylor@example.net Phone : +442074960885, Policy Details Type of policy: Missed Event Insurance Purchase Date : Monday 09 December, 2024 Event Date : Sun 25 January, 2026 Premium : £1,601.00 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
|
vllucfawa_-__
|
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
|
Sun 25 January, 2026
|
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
|
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
|
2024-01-31
|
allianz-missed-event
|
Ticket Missed Event Insurance Policy: 5J-RU/DHH-5X9UZSDear Jake Edwards, Policy No.: 5J-RU/DHH-5X9UZS Worldpay transaction No. : AB82HZ95CU4GO8OC Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Jake Edwards Address:243 Beverley points Lake Amyfurt M4W 7LA GB Email : ikirby@example.org Phone : +44(0)114 4960883, Policy Details Type of policy: Missed Event Insurance Purchase Date : 2020-03-09 Event Date : 22/01/2024 Premium : £1,425.31 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Jake Edwards, Policy No.: 5J-RU/DHH-5X9UZS Worldpay transaction No. : AB82HZ95CU4GO8OC Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Jake Edwards Address:243 Beverley points Lake Amyfurt M4W 7LA GB Email : ikirby@example.org Phone : +44(0)114 4960883, Policy Details Type of policy: Missed Event Insurance Purchase Date : 2020-03-09 Event Date : 22/01/2024 Premium : £1,425.31 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
|
5J-RU/DHH-5X9UZS
|
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
|
22/01/2024
|
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
|
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
|
2024-01-31
|
allianz-missed-event
|
Ticket Missed Event Insurance Policy: p/i//ywDear Dr Shane McKenzie, Policy No.: p/i//yw Worldpay transaction No. : NO44NA38EC2QC6BP Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Dr Shane McKenzie Address:Studio 4 Reynolds vista Armstrongmouth SW1A 1UA GB Email : kevin05@example.org Phone : +441174960924, Policy Details Type of policy: Missed Event Insurance Purchase Date : 2023-11-04 Event Date : Thursday 06 August, 2020 Premium : £2,740.63 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Dr Shane McKenzie, Policy No.: p/i//yw Worldpay transaction No. : NO44NA38EC2QC6BP Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Dr Shane McKenzie Address:Studio 4 Reynolds vista Armstrongmouth SW1A 1UA GB Email : kevin05@example.org Phone : +441174960924, Policy Details Type of policy: Missed Event Insurance Purchase Date : 2023-11-04 Event Date : Thursday 06 August, 2020 Premium : £2,740.63 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
|
p/i//yw
|
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
|
Thursday 06 August, 2020
|
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
|
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
|
2024-01-31
|
allianz-missed-event
|
Ticket Missed Event Insurance Policy: 5DCMEVEJVVMOOAQDear Francesca Ryan, Policy No.: 5DCMEVEJVVMOOAQ Worldpay transaction No. : YM01GD07FO7GA5AG Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Francesca Ryan Address:Studio 30 Owen islands Leighview G4 7YE GB Email : parnold@example.com Phone : 0115 4960898, Policy Details Type of policy: Missed Event Insurance Purchase Date : 2022-10-11 Event Date : 13 June, 2020 Premium : £7,559.70 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Francesca Ryan, Policy No.: 5DCMEVEJVVMOOAQ Worldpay transaction No. : YM01GD07FO7GA5AG Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Francesca Ryan Address:Studio 30 Owen islands Leighview G4 7YE GB Email : parnold@example.com Phone : 0115 4960898, Policy Details Type of policy: Missed Event Insurance Purchase Date : 2022-10-11 Event Date : 13 June, 2020 Premium : £7,559.70 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
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5DCMEVEJVVMOOAQ
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(?<=Policy No\.: )[-\w_\/\.]+?(?= )
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13 June, 2020
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(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
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(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
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2024-01-31
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allianz-missed-event
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Ticket Missed Event Insurance Policy: vjo_g-ns.pkqxnzgz-mafDear Dr Rhys Mitchell, Policy No.: vjo_g-ns.pkqxnzgz-maf Worldpay transaction No. : NP98OV47LG9XQ7MF Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Dr Rhys Mitchell Address:Studio 34 Lauren plains North Raymond M76 1UJ GB Email : charlottesmith@example.net Phone : (0161)4960833, Policy Details Type of policy: Missed Event Insurance Purchase Date : 07/04/20 Event Date : Monday 19 September, 2022 Premium : £2,700.69 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Dr Rhys Mitchell, Policy No.: vjo_g-ns.pkqxnzgz-maf Worldpay transaction No. : NP98OV47LG9XQ7MF Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Dr Rhys Mitchell Address:Studio 34 Lauren plains North Raymond M76 1UJ GB Email : charlottesmith@example.net Phone : (0161)4960833, Policy Details Type of policy: Missed Event Insurance Purchase Date : 07/04/20 Event Date : Monday 19 September, 2022 Premium : £2,700.69 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
|
vjo_g-ns.pkqxnzgz-maf
|
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
|
Monday 19 September, 2022
|
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
|
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
|
2024-01-31
|
allianz-missed-event
|
Ticket Missed Event Insurance Policy: YN37G0NCQ96YXB.A6XQDear Charlene O'Neill, Policy No.: YN37G0NCQ96YXB.A6XQ Worldpay transaction No. : QC56CV76XW4KL0WL Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Charlene O'Neill Address:6 Michael dale North Jessicafurt CB0 4RP GB Email : ykerr@example.com Phone : +44(0)1314960210, Policy Details Type of policy: Missed Event Insurance Purchase Date : Sat 12 December, 2020 Event Date : 13/03/2025 Premium : £427.97 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Charlene O'Neill, Policy No.: YN37G0NCQ96YXB.A6XQ Worldpay transaction No. : QC56CV76XW4KL0WL Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Charlene O'Neill Address:6 Michael dale North Jessicafurt CB0 4RP GB Email : ykerr@example.com Phone : +44(0)1314960210, Policy Details Type of policy: Missed Event Insurance Purchase Date : Sat 12 December, 2020 Event Date : 13/03/2025 Premium : £427.97 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
|
YN37G0NCQ96YXB.A6XQ
|
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
|
13/03/2025
|
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
|
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
|
2024-01-31
|
allianz-missed-event
|
Ticket Missed Event Insurance Policy: CAC_USCD-Dear Mr Abdul Dixon, Policy No.: CAC_USCD- Worldpay transaction No. : RS15BK33QA7HK9CO Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Mr Abdul Dixon Address:59 Stanley motorway Craigshire B6D 3UX GB Email : ellie67@example.com Phone : 01184960875, Policy Details Type of policy: Missed Event Insurance Purchase Date : 03/06/24 Event Date : Sun 21 April, 2019 Premium : £8,283.03 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Mr Abdul Dixon, Policy No.: CAC_USCD- Worldpay transaction No. : RS15BK33QA7HK9CO Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Mr Abdul Dixon Address:59 Stanley motorway Craigshire B6D 3UX GB Email : ellie67@example.com Phone : 01184960875, Policy Details Type of policy: Missed Event Insurance Purchase Date : 03/06/24 Event Date : Sun 21 April, 2019 Premium : £8,283.03 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
|
CAC_USCD-
|
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
|
Sun 21 April, 2019
|
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
|
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
|
2024-01-31
|
allianz-missed-event
|
Ticket Missed Event Insurance Policy: 39EQA0I39Dear Lisa Jones-Pickering, Policy No.: 39EQA0I39 Worldpay transaction No. : ZF74PP90BG7HY5EB Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Lisa Jones-Pickering Address:68 Hazel ranch New Gregoryton L40 1TR GB Email : hughesbrett@example.com Phone : +44306 999 0655, Policy Details Type of policy: Missed Event Insurance Purchase Date : 2022-06-13 Event Date : 03 May, 2025 Premium : £3,894.17 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Lisa Jones-Pickering, Policy No.: 39EQA0I39 Worldpay transaction No. : ZF74PP90BG7HY5EB Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Lisa Jones-Pickering Address:68 Hazel ranch New Gregoryton L40 1TR GB Email : hughesbrett@example.com Phone : +44306 999 0655, Policy Details Type of policy: Missed Event Insurance Purchase Date : 2022-06-13 Event Date : 03 May, 2025 Premium : £3,894.17 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
|
39EQA0I39
|
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
|
03 May, 2025
|
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
|
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
|
2024-01-31
|
allianz-missed-event
|
Ticket Missed Event Insurance Policy: njv-fuxcgDear Scott Dean, Policy No.: njv-fuxcg Worldpay transaction No. : AD75EQ87LN3PE7JD Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Scott Dean Address:5 Lee key Port Mitchellbury ME6H 1XP GB Email : bethan00@example.com Phone : +44(0)2074960769, Policy Details Type of policy: Missed Event Insurance Purchase Date : 2020-10-24 Event Date : 13/02/2019 Premium : £2,938.35 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Scott Dean, Policy No.: njv-fuxcg Worldpay transaction No. : AD75EQ87LN3PE7JD Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Scott Dean Address:5 Lee key Port Mitchellbury ME6H 1XP GB Email : bethan00@example.com Phone : +44(0)2074960769, Policy Details Type of policy: Missed Event Insurance Purchase Date : 2020-10-24 Event Date : 13/02/2019 Premium : £2,938.35 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
|
njv-fuxcg
|
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
|
13/02/2019
|
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
|
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
|
2024-01-31
|
allianz-missed-event
|
Ticket Missed Event Insurance Policy: ybjtu_onblyt_ab/_cintidDear Kevin Watts, Policy No.: ybjtu_onblyt_ab/_cintid Worldpay transaction No. : BW28LJ27VC7XK7IH Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Kevin Watts Address:1 Swift place Bradleyview E43 2JQ GB Email : turnerannette@example.com Phone : +448081570003, Policy Details Type of policy: Missed Event Insurance Purchase Date : 16 July, 2021 Event Date : Sunday 26 November, 2023 Premium : £4,784.48 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Kevin Watts, Policy No.: ybjtu_onblyt_ab/_cintid Worldpay transaction No. : BW28LJ27VC7XK7IH Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Kevin Watts Address:1 Swift place Bradleyview E43 2JQ GB Email : turnerannette@example.com Phone : +448081570003, Policy Details Type of policy: Missed Event Insurance Purchase Date : 16 July, 2021 Event Date : Sunday 26 November, 2023 Premium : £4,784.48 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
|
ybjtu_onblyt_ab/_cintid
|
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
|
Sunday 26 November, 2023
|
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
|
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
|
2024-01-31
|
allianz-missed-event
|
Ticket Missed Event Insurance Policy: DMPMSI_UP.ASDear June Morris, Policy No.: DMPMSI_UP.AS Worldpay transaction No. : FN70PF37AM6QP7MP Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder June Morris Address:0 Eric light Brandonport E4U 2XT GB Email : lreed@example.com Phone : (0808) 157 0924, Policy Details Type of policy: Missed Event Insurance Purchase Date : Wed 03 May, 2023 Event Date : Wednesday 30 August, 2023 Premium : £2,695.03 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear June Morris, Policy No.: DMPMSI_UP.AS Worldpay transaction No. : FN70PF37AM6QP7MP Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder June Morris Address:0 Eric light Brandonport E4U 2XT GB Email : lreed@example.com Phone : (0808) 157 0924, Policy Details Type of policy: Missed Event Insurance Purchase Date : Wed 03 May, 2023 Event Date : Wednesday 30 August, 2023 Premium : £2,695.03 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
|
DMPMSI_UP.AS
|
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
|
Wednesday 30 August, 2023
|
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
|
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
|
2024-01-31
|
allianz-missed-event
|
Ticket Missed Event Insurance Policy: KQ5OF1R9Dear Miss Sharon Potts, Policy No.: KQ5OF1R9 Worldpay transaction No. : HK40TY76KX6OK6BK Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Miss Sharon Potts Address:110 Kenneth light Baxterport S42 4RY GB Email : diane34@example.org Phone : 03069990128, Policy Details Type of policy: Missed Event Insurance Purchase Date : Monday 30 December, 2024 Event Date : Wed 02 August, 2023 Premium : £6,002.65 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Miss Sharon Potts, Policy No.: KQ5OF1R9 Worldpay transaction No. : HK40TY76KX6OK6BK Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Miss Sharon Potts Address:110 Kenneth light Baxterport S42 4RY GB Email : diane34@example.org Phone : 03069990128, Policy Details Type of policy: Missed Event Insurance Purchase Date : Monday 30 December, 2024 Event Date : Wed 02 August, 2023 Premium : £6,002.65 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
|
KQ5OF1R9
|
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
|
Wed 02 August, 2023
|
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
|
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
|
2024-01-31
|
allianz-missed-event
|
Ticket Missed Event Insurance Policy: 252T680Y.53YHDear Dr Justin Watkins, Policy No.: 252T680Y.53YH Worldpay transaction No. : MW37ZD87OS0FZ3LV Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Dr Justin Watkins Address:2 Ali shore North Wendy N37 9ZH GB Email : watkins@example.net Phone : (0151) 496 0241, Policy Details Type of policy: Missed Event Insurance Purchase Date : Sat 02 August, 2025 Event Date : 17/05/2024 Premium : £4,473.17 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Dr Justin Watkins, Policy No.: 252T680Y.53YH Worldpay transaction No. : MW37ZD87OS0FZ3LV Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Dr Justin Watkins Address:2 Ali shore North Wendy N37 9ZH GB Email : watkins@example.net Phone : (0151) 496 0241, Policy Details Type of policy: Missed Event Insurance Purchase Date : Sat 02 August, 2025 Event Date : 17/05/2024 Premium : £4,473.17 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
|
252T680Y.53YH
|
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
|
17/05/2024
|
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
|
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
|
2024-01-31
|
allianz-missed-event
|
Ticket Missed Event Insurance Policy: 5QOS/32H/8IN-4/BON1TAD1MKDear Tracy Freeman, Policy No.: 5QOS/32H/8IN-4/BON1TAD1MK Worldpay transaction No. : UT38ZL42VK5KT8HN Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Tracy Freeman Address:05 Vanessa trail Leestad RH7N 0AW GB Email : cbrown@example.net Phone : +44(0)8081570623, Policy Details Type of policy: Missed Event Insurance Purchase Date : 26/06/25 Event Date : Thursday 13 May, 2021 Premium : £4,218.99 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Tracy Freeman, Policy No.: 5QOS/32H/8IN-4/BON1TAD1MK Worldpay transaction No. : UT38ZL42VK5KT8HN Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Tracy Freeman Address:05 Vanessa trail Leestad RH7N 0AW GB Email : cbrown@example.net Phone : +44(0)8081570623, Policy Details Type of policy: Missed Event Insurance Purchase Date : 26/06/25 Event Date : Thursday 13 May, 2021 Premium : £4,218.99 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
|
5QOS/32H/8IN-4/BON1TAD1MK
|
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
|
Thursday 13 May, 2021
|
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
|
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
|
2024-01-31
|
allianz-missed-event
|
Ticket Missed Event Insurance Policy: LGG.LVW-Dear Rachel Owen, Policy No.: LGG.LVW- Worldpay transaction No. : PB26AU80KP9XV5YK Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Rachel Owen Address:Studio 3 Collins throughway Karenview W2F 9YD GB Email : phillipsshaun@example.com Phone : +44113 496 0234, Policy Details Type of policy: Missed Event Insurance Purchase Date : 30/01/25 Event Date : 27/04/2024 Premium : £4,295.43 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Rachel Owen, Policy No.: LGG.LVW- Worldpay transaction No. : PB26AU80KP9XV5YK Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Rachel Owen Address:Studio 3 Collins throughway Karenview W2F 9YD GB Email : phillipsshaun@example.com Phone : +44113 496 0234, Policy Details Type of policy: Missed Event Insurance Purchase Date : 30/01/25 Event Date : 27/04/2024 Premium : £4,295.43 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
|
LGG.LVW-
|
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
|
27/04/2024
|
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
|
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
|
2024-01-31
|
allianz-missed-event
|
Ticket Missed Event Insurance Policy: 4RGVV_CHX9YUZ1XSC.KASIDear Melissa Page, Policy No.: 4RGVV_CHX9YUZ1XSC.KASI Worldpay transaction No. : OT51RO37ME6EW6IT Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Melissa Page Address:Studio 88 Kenneth path Port Abbie L12 6JG GB Email : landrews@example.net Phone : (029) 2018924, Policy Details Type of policy: Missed Event Insurance Purchase Date : 02/03/19 Event Date : 31 December, 2024 Premium : £6,483.26 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Melissa Page, Policy No.: 4RGVV_CHX9YUZ1XSC.KASI Worldpay transaction No. : OT51RO37ME6EW6IT Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Melissa Page Address:Studio 88 Kenneth path Port Abbie L12 6JG GB Email : landrews@example.net Phone : (029) 2018924, Policy Details Type of policy: Missed Event Insurance Purchase Date : 02/03/19 Event Date : 31 December, 2024 Premium : £6,483.26 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
|
4RGVV_CHX9YUZ1XSC.KASI
|
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
|
31 December, 2024
|
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
|
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
|
2024-01-31
|
allianz-missed-event
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Ticket Missed Event Insurance Policy: qrewfgwzt/inbkei-mvDear Miss Yvonne Kelly, Policy No.: qrewfgwzt/inbkei-mv Worldpay transaction No. : KY45VI71TA3WJ4WV Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Miss Yvonne Kelly Address:Flat 1 Williams squares East Russell N51 3PY GB Email : wendy76@example.org Phone : +44121 4960235, Policy Details Type of policy: Missed Event Insurance Purchase Date : 2019-12-29 Event Date : Sat 29 January, 2022 Premium : £6,437.98 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Miss Yvonne Kelly, Policy No.: qrewfgwzt/inbkei-mv Worldpay transaction No. : KY45VI71TA3WJ4WV Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Miss Yvonne Kelly Address:Flat 1 Williams squares East Russell N51 3PY GB Email : wendy76@example.org Phone : +44121 4960235, Policy Details Type of policy: Missed Event Insurance Purchase Date : 2019-12-29 Event Date : Sat 29 January, 2022 Premium : £6,437.98 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
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qrewfgwzt/inbkei-mv
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(?<=Policy No\.: )[-\w_\/\.]+?(?= )
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Sat 29 January, 2022
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(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
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Missed Event
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(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
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2024-01-31
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allianz-missed-event
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Ticket Missed Event Insurance Policy: tiahf-pq-ah-_zowf-q/Dear Jenna Walton-Newman, Policy No.: tiahf-pq-ah-_zowf-q/ Worldpay transaction No. : JF22HM16VB4LF7YP Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Jenna Walton-Newman Address:Studio 4 Carter falls Tylerchester L0E 9JN GB Email : simon14@example.org Phone : +44(0)292018514, Policy Details Type of policy: Missed Event Insurance Purchase Date : 2020-08-10 Event Date : 21 August, 2025 Premium : £3,967.49 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Jenna Walton-Newman, Policy No.: tiahf-pq-ah-_zowf-q/ Worldpay transaction No. : JF22HM16VB4LF7YP Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Jenna Walton-Newman Address:Studio 4 Carter falls Tylerchester L0E 9JN GB Email : simon14@example.org Phone : +44(0)292018514, Policy Details Type of policy: Missed Event Insurance Purchase Date : 2020-08-10 Event Date : 21 August, 2025 Premium : £3,967.49 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
|
tiahf-pq-ah-_zowf-q/
|
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
|
21 August, 2025
|
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
|
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
|
2024-01-31
|
allianz-missed-event
|
Ticket Missed Event Insurance Policy: SQL5_LMK/0PRDear Lynn Mitchell, Policy No.: SQL5_LMK/0PR Worldpay transaction No. : WY49DF14UO9FN9BT Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Lynn Mitchell Address:Studio 9 Wheeler highway Port Maria DL72 9FJ GB Email : westguy@example.net Phone : +44(0)121 4960616, Policy Details Type of policy: Missed Event Insurance Purchase Date : Wed 29 April, 2020 Event Date : 12/11/22 Premium : £7,979.49 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Lynn Mitchell, Policy No.: SQL5_LMK/0PR Worldpay transaction No. : WY49DF14UO9FN9BT Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Lynn Mitchell Address:Studio 9 Wheeler highway Port Maria DL72 9FJ GB Email : westguy@example.net Phone : +44(0)121 4960616, Policy Details Type of policy: Missed Event Insurance Purchase Date : Wed 29 April, 2020 Event Date : 12/11/22 Premium : £7,979.49 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
|
SQL5_LMK/0PR
|
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
|
12/11/22
|
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
|
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
|
2024-01-31
|
allianz-missed-event
|
Ticket Missed Event Insurance Policy: 5/997H/D_Z.ZEKTN/33WDear Bethany Bishop, Policy No.: 5/997H/D_Z.ZEKTN/33W Worldpay transaction No. : TS90UM82QY7XJ6QR Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Bethany Bishop Address:Flat 8 Emma well Lake Jeffrey PR4M 4JD GB Email : jhill@example.org Phone : +4429 2018 0411, Policy Details Type of policy: Missed Event Insurance Purchase Date : 10/08/25 Event Date : Sun 10 March, 2024 Premium : £3,047.66 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Bethany Bishop, Policy No.: 5/997H/D_Z.ZEKTN/33W Worldpay transaction No. : TS90UM82QY7XJ6QR Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Bethany Bishop Address:Flat 8 Emma well Lake Jeffrey PR4M 4JD GB Email : jhill@example.org Phone : +4429 2018 0411, Policy Details Type of policy: Missed Event Insurance Purchase Date : 10/08/25 Event Date : Sun 10 March, 2024 Premium : £3,047.66 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
|
5/997H/D_Z.ZEKTN/33W
|
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
|
Sun 10 March, 2024
|
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
|
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
|
2024-01-31
|
allianz-missed-event
|
Ticket Missed Event Insurance Policy: G5AQ6XEH/9VDear Lynne Newton, Policy No.: G5AQ6XEH/9V Worldpay transaction No. : RM99KI30TU9YM2IX Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Lynne Newton Address:Studio 56t Shannon point West Christine S9A 4ES GB Email : georgina55@example.net Phone : +44(0)3069990585, Policy Details Type of policy: Missed Event Insurance Purchase Date : 16/07/20 Event Date : 2024-10-12 Premium : £3,130.59 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Lynne Newton, Policy No.: G5AQ6XEH/9V Worldpay transaction No. : RM99KI30TU9YM2IX Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Lynne Newton Address:Studio 56t Shannon point West Christine S9A 4ES GB Email : georgina55@example.net Phone : +44(0)3069990585, Policy Details Type of policy: Missed Event Insurance Purchase Date : 16/07/20 Event Date : 2024-10-12 Premium : £3,130.59 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
|
G5AQ6XEH/9V
|
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
|
2024-10-12
|
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
|
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
|
2024-01-31
|
allianz-missed-event
|
Ticket Missed Event Insurance Policy: zw-ckrw/ejvnljrsDear Ms Anne Griffiths, Policy No.: zw-ckrw/ejvnljrs Worldpay transaction No. : LH08ES54NW1RP6LB Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Ms Anne Griffiths Address:Studio 8 Blackburn drive Hannahmouth E6C 6TZ GB Email : colinhughes@example.org Phone : +44(0)1614960639, Policy Details Type of policy: Missed Event Insurance Purchase Date : Tue 17 January, 2023 Event Date : Thursday 29 April, 2021 Premium : £1,074.80 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Ms Anne Griffiths, Policy No.: zw-ckrw/ejvnljrs Worldpay transaction No. : LH08ES54NW1RP6LB Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Ms Anne Griffiths Address:Studio 8 Blackburn drive Hannahmouth E6C 6TZ GB Email : colinhughes@example.org Phone : +44(0)1614960639, Policy Details Type of policy: Missed Event Insurance Purchase Date : Tue 17 January, 2023 Event Date : Thursday 29 April, 2021 Premium : £1,074.80 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
|
zw-ckrw/ejvnljrs
|
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
|
Thursday 29 April, 2021
|
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
|
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
|
2024-01-31
|
allianz-missed-event
|
Ticket Missed Event Insurance Policy: USHI9/VBHZ.RZ2PLODear Nathan Bradley, Policy No.: USHI9/VBHZ.RZ2PLO Worldpay transaction No. : TL16EJ19CJ3HV5GJ Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Nathan Bradley Address:990 McCarthy mountains Bernardville W5A 3BN GB Email : warrenjenna@example.com Phone : 020 74960456, Policy Details Type of policy: Missed Event Insurance Purchase Date : 28/05/25 Event Date : Wednesday 10 August, 2022 Premium : £5,926.78 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Nathan Bradley, Policy No.: USHI9/VBHZ.RZ2PLO Worldpay transaction No. : TL16EJ19CJ3HV5GJ Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Nathan Bradley Address:990 McCarthy mountains Bernardville W5A 3BN GB Email : warrenjenna@example.com Phone : 020 74960456, Policy Details Type of policy: Missed Event Insurance Purchase Date : 28/05/25 Event Date : Wednesday 10 August, 2022 Premium : £5,926.78 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
|
USHI9/VBHZ.RZ2PLO
|
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
|
Wednesday 10 August, 2022
|
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
|
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
|
2024-01-31
|
allianz-missed-event
|
Ticket Missed Event Insurance Policy: iswik/-wxDear Anna Hanson, Policy No.: iswik/-wx Worldpay transaction No. : VO97ZB58FA0GZ9XS Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Anna Hanson Address:7 Gardner islands Mitchellshire S6D 4XJ GB Email : melissadawson@example.com Phone : (0121) 4960527, Policy Details Type of policy: Missed Event Insurance Purchase Date : 02 December, 2021 Event Date : 22/08/22 Premium : £4,090.70 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Anna Hanson, Policy No.: iswik/-wx Worldpay transaction No. : VO97ZB58FA0GZ9XS Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Anna Hanson Address:7 Gardner islands Mitchellshire S6D 4XJ GB Email : melissadawson@example.com Phone : (0121) 4960527, Policy Details Type of policy: Missed Event Insurance Purchase Date : 02 December, 2021 Event Date : 22/08/22 Premium : £4,090.70 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
|
iswik/-wx
|
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
|
22/08/22
|
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
|
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
|
2024-01-31
|
allianz-missed-event
|
Ticket Missed Event Insurance Policy: SMNXFE/SMCF.QHHDear Miss Beth Yates, Policy No.: SMNXFE/SMCF.QHH Worldpay transaction No. : VT28YR96IA3AW4XD Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Miss Beth Yates Address:Studio 2 Kelly fields West Kevinberg S4C 0ZY GB Email : chambersanna@example.com Phone : 01414960005, Policy Details Type of policy: Missed Event Insurance Purchase Date : Tue 05 October, 2021 Event Date : 2020-04-19 Premium : £6,962.31 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Miss Beth Yates, Policy No.: SMNXFE/SMCF.QHH Worldpay transaction No. : VT28YR96IA3AW4XD Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Miss Beth Yates Address:Studio 2 Kelly fields West Kevinberg S4C 0ZY GB Email : chambersanna@example.com Phone : 01414960005, Policy Details Type of policy: Missed Event Insurance Purchase Date : Tue 05 October, 2021 Event Date : 2020-04-19 Premium : £6,962.31 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
|
SMNXFE/SMCF.QHH
|
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
|
2020-04-19
|
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
|
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
|
2024-01-31
|
allianz-missed-event
|
Ticket Missed Event Insurance Policy: P-SWNSAOQCS/QTDear Suzanne Williams, Policy No.: P-SWNSAOQCS/QT Worldpay transaction No. : JQ55GS83JN6YG1UC Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Suzanne Williams Address:Flat 7 Samuel vista West Jill E3 8NH GB Email : manningjonathan@example.com Phone : 01154960892, Policy Details Type of policy: Missed Event Insurance Purchase Date : Sun 23 August, 2020 Event Date : Monday 10 November, 2025 Premium : £9,244.97 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Suzanne Williams, Policy No.: P-SWNSAOQCS/QT Worldpay transaction No. : JQ55GS83JN6YG1UC Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Suzanne Williams Address:Flat 7 Samuel vista West Jill E3 8NH GB Email : manningjonathan@example.com Phone : 01154960892, Policy Details Type of policy: Missed Event Insurance Purchase Date : Sun 23 August, 2020 Event Date : Monday 10 November, 2025 Premium : £9,244.97 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
|
P-SWNSAOQCS/QT
|
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
|
Monday 10 November, 2025
|
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
|
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
|
2024-01-31
|
allianz-missed-event
|
Ticket Missed Event Insurance Policy: 1A.1OA/OLJRDDear Clifford Taylor-Harvey, Policy No.: 1A.1OA/OLJRD Worldpay transaction No. : TA50JK89OR6AX7BD Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Clifford Taylor-Harvey Address:86 Burgess trace Jennaview EH8 9GH GB Email : robinsonsamantha@example.org Phone : +44(0)29 2018 0689, Policy Details Type of policy: Missed Event Insurance Purchase Date : 29/03/2023 Event Date : 14/09/20 Premium : £4,690.06 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Clifford Taylor-Harvey, Policy No.: 1A.1OA/OLJRD Worldpay transaction No. : TA50JK89OR6AX7BD Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Clifford Taylor-Harvey Address:86 Burgess trace Jennaview EH8 9GH GB Email : robinsonsamantha@example.org Phone : +44(0)29 2018 0689, Policy Details Type of policy: Missed Event Insurance Purchase Date : 29/03/2023 Event Date : 14/09/20 Premium : £4,690.06 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
|
1A.1OA/OLJRD
|
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
|
14/09/20
|
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
|
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
|
2024-01-31
|
allianz-missed-event
|
Ticket Missed Event Insurance Policy: VQC/656Dear Joanna Thompson-Mitchell, Policy No.: VQC/656 Worldpay transaction No. : QO71CQ57EU3GR6JU Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Joanna Thompson-Mitchell Address:Flat 1 Clifford union New Marian B2 5FT GB Email : marsdeneileen@example.org Phone : (0117) 496 0527, Policy Details Type of policy: Missed Event Insurance Purchase Date : 26/10/20 Event Date : Sat 04 December, 2021 Premium : £4,874.28 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Joanna Thompson-Mitchell, Policy No.: VQC/656 Worldpay transaction No. : QO71CQ57EU3GR6JU Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Joanna Thompson-Mitchell Address:Flat 1 Clifford union New Marian B2 5FT GB Email : marsdeneileen@example.org Phone : (0117) 496 0527, Policy Details Type of policy: Missed Event Insurance Purchase Date : 26/10/20 Event Date : Sat 04 December, 2021 Premium : £4,874.28 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
|
VQC/656
|
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
|
Sat 04 December, 2021
|
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
|
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
|
2024-01-31
|
allianz-missed-event
|
Ticket Missed Event Insurance Policy: LC/5PTDDear Mr Brandon Edwards, Policy No.: LC/5PTD Worldpay transaction No. : UU36UR01DO1BE5AP Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Mr Brandon Edwards Address:Flat 70i Marc circle South Eleanor NW15 5NJ GB Email : bartondylan@example.com Phone : (020)74960075, Policy Details Type of policy: Missed Event Insurance Purchase Date : Tue 19 July, 2022 Event Date : 2021-05-06 Premium : £7,429.33 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Mr Brandon Edwards, Policy No.: LC/5PTD Worldpay transaction No. : UU36UR01DO1BE5AP Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Mr Brandon Edwards Address:Flat 70i Marc circle South Eleanor NW15 5NJ GB Email : bartondylan@example.com Phone : (020)74960075, Policy Details Type of policy: Missed Event Insurance Purchase Date : Tue 19 July, 2022 Event Date : 2021-05-06 Premium : £7,429.33 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
|
LC/5PTD
|
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
|
2021-05-06
|
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
|
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
|
2024-01-31
|
allianz-missed-event
|
Ticket Missed Event Insurance Policy: P_YWISGINPGADYH-AFDPDear Shannon Slater, Policy No.: P_YWISGINPGADYH-AFDP Worldpay transaction No. : CN05DH34WD2ZN9SA Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Shannon Slater Address:864 Rebecca extension South Jeremyshire M5W 2DT GB Email : jonesmartyn@example.com Phone : (0141)4960981, Policy Details Type of policy: Missed Event Insurance Purchase Date : 28/01/26 Event Date : 12 February, 2025 Premium : £740.15 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Shannon Slater, Policy No.: P_YWISGINPGADYH-AFDP Worldpay transaction No. : CN05DH34WD2ZN9SA Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Shannon Slater Address:864 Rebecca extension South Jeremyshire M5W 2DT GB Email : jonesmartyn@example.com Phone : (0141)4960981, Policy Details Type of policy: Missed Event Insurance Purchase Date : 28/01/26 Event Date : 12 February, 2025 Premium : £740.15 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
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P_YWISGINPGADYH-AFDP
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(?<=Policy No\.: )[-\w_\/\.]+?(?= )
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12 February, 2025
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(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
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(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
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2024-01-31
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allianz-missed-event
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Ticket Missed Event Insurance Policy: 6/UT_K55D5/377RTM.DQVDear Dr Donald Norman, Policy No.: 6/UT_K55D5/377RTM.DQV Worldpay transaction No. : VK91OG22QQ2OB0EG Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Dr Donald Norman Address:Studio 64 Morris corner Port Teresaside M11 5UH GB Email : alan87@example.org Phone : +44(0)141 4960289, Policy Details Type of policy: Missed Event Insurance Purchase Date : Tue 22 December, 2020 Event Date : 08 December, 2020 Premium : £4,854.95 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Dr Donald Norman, Policy No.: 6/UT_K55D5/377RTM.DQV Worldpay transaction No. : VK91OG22QQ2OB0EG Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Dr Donald Norman Address:Studio 64 Morris corner Port Teresaside M11 5UH GB Email : alan87@example.org Phone : +44(0)141 4960289, Policy Details Type of policy: Missed Event Insurance Purchase Date : Tue 22 December, 2020 Event Date : 08 December, 2020 Premium : £4,854.95 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
|
6/UT_K55D5/377RTM.DQV
|
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
|
08 December, 2020
|
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
|
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
|
2024-01-31
|
allianz-missed-event
|
Ticket Missed Event Insurance Policy: GBJZP9M7LZ0PNP4Dear Mr Julian Davies, Policy No.: GBJZP9M7LZ0PNP4 Worldpay transaction No. : ZJ44AK62AQ0OX5WN Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Mr Julian Davies Address:Flat 25 Russell lodge Lawsonberg M6G 6NQ GB Email : oliverstacey@example.com Phone : +44(0)115 4960499, Policy Details Type of policy: Missed Event Insurance Purchase Date : Sunday 15 October, 2023 Event Date : Wednesday 14 September, 2022 Premium : £83.99 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Mr Julian Davies, Policy No.: GBJZP9M7LZ0PNP4 Worldpay transaction No. : ZJ44AK62AQ0OX5WN Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Mr Julian Davies Address:Flat 25 Russell lodge Lawsonberg M6G 6NQ GB Email : oliverstacey@example.com Phone : +44(0)115 4960499, Policy Details Type of policy: Missed Event Insurance Purchase Date : Sunday 15 October, 2023 Event Date : Wednesday 14 September, 2022 Premium : £83.99 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
|
GBJZP9M7LZ0PNP4
|
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
|
Wednesday 14 September, 2022
|
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
|
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
|
2024-01-31
|
allianz-missed-event
|
Ticket Missed Event Insurance Policy: 3UCCIWYR.YQ-WQL90-CGDear Mr Reece Hussain, Policy No.: 3UCCIWYR.YQ-WQL90-CG Worldpay transaction No. : MY96BE02QY1AP7ZA Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Mr Reece Hussain Address:4 Susan highway Kaurland DE7P 4LL GB Email : carterantony@example.com Phone : +441514960690, Policy Details Type of policy: Missed Event Insurance Purchase Date : 10 March, 2020 Event Date : 24/11/2022 Premium : £4,913.29 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Mr Reece Hussain, Policy No.: 3UCCIWYR.YQ-WQL90-CG Worldpay transaction No. : MY96BE02QY1AP7ZA Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Mr Reece Hussain Address:4 Susan highway Kaurland DE7P 4LL GB Email : carterantony@example.com Phone : +441514960690, Policy Details Type of policy: Missed Event Insurance Purchase Date : 10 March, 2020 Event Date : 24/11/2022 Premium : £4,913.29 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
|
3UCCIWYR.YQ-WQL90-CG
|
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
|
24/11/2022
|
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
|
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
|
2024-01-31
|
allianz-missed-event
|
Ticket Missed Event Insurance Policy: TMZ8/4FVO1U00WGDear Katy Gardner-Walton, Policy No.: TMZ8/4FVO1U00WG Worldpay transaction No. : LB09CO57TK6RP2VR Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Katy Gardner-Walton Address:0 James way Dalemouth E2 9HL GB Email : wrightbradley@example.net Phone : (0161) 496 0683, Policy Details Type of policy: Missed Event Insurance Purchase Date : 29 September, 2024 Event Date : 2025-12-02 Premium : £4,887.13 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Katy Gardner-Walton, Policy No.: TMZ8/4FVO1U00WG Worldpay transaction No. : LB09CO57TK6RP2VR Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Katy Gardner-Walton Address:0 James way Dalemouth E2 9HL GB Email : wrightbradley@example.net Phone : (0161) 496 0683, Policy Details Type of policy: Missed Event Insurance Purchase Date : 29 September, 2024 Event Date : 2025-12-02 Premium : £4,887.13 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
|
TMZ8/4FVO1U00WG
|
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
|
2025-12-02
|
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
|
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
|
2024-01-31
|
allianz-missed-event
|
Ticket Missed Event Insurance Policy: adetctcod/ffutwvnmtqycDear Dr Sarah Carr, Policy No.: adetctcod/ffutwvnmtqyc Worldpay transaction No. : WC54KA92YT1YL7CP Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Dr Sarah Carr Address:81 Pritchard forge Lynchburgh NE5V 6ZN GB Email : kayleigh47@example.net Phone : 0151 4960353, Policy Details Type of policy: Missed Event Insurance Purchase Date : Thu 23 May, 2024 Event Date : 2024-12-11 Premium : £4,187.40 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Dr Sarah Carr, Policy No.: adetctcod/ffutwvnmtqyc Worldpay transaction No. : WC54KA92YT1YL7CP Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Dr Sarah Carr Address:81 Pritchard forge Lynchburgh NE5V 6ZN GB Email : kayleigh47@example.net Phone : 0151 4960353, Policy Details Type of policy: Missed Event Insurance Purchase Date : Thu 23 May, 2024 Event Date : 2024-12-11 Premium : £4,187.40 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
|
adetctcod/ffutwvnmtqyc
|
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
|
2024-12-11
|
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
|
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
|
2024-01-31
|
allianz-missed-event
|
Ticket Missed Event Insurance Policy: 6YVYJS_D_BB/4C/.9AGHQOXRDear Terry Doyle, Policy No.: 6YVYJS_D_BB/4C/.9AGHQOXR Worldpay transaction No. : WF75GR15EX4FR7RM Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Terry Doyle Address:62 Colin parkways New Tonyburgh M33 7DE GB Email : gregoryflynn@example.com Phone : 0121 496 0125, Policy Details Type of policy: Missed Event Insurance Purchase Date : 13 January, 2021 Event Date : 09/06/2022 Premium : £7,621.45 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Terry Doyle, Policy No.: 6YVYJS_D_BB/4C/.9AGHQOXR Worldpay transaction No. : WF75GR15EX4FR7RM Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Terry Doyle Address:62 Colin parkways New Tonyburgh M33 7DE GB Email : gregoryflynn@example.com Phone : 0121 496 0125, Policy Details Type of policy: Missed Event Insurance Purchase Date : 13 January, 2021 Event Date : 09/06/2022 Premium : £7,621.45 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
|
6YVYJS_D_BB/4C/.9AGHQOXR
|
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
|
09/06/2022
|
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
|
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
|
2024-01-31
|
allianz-missed-event
|
Ticket Missed Event Insurance Policy: bphpk-qfcqy-pexprDear Jodie Brown, Policy No.: bphpk-qfcqy-pexpr Worldpay transaction No. : DO75KE14DH3JC3DW Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Jodie Brown Address:11 Suzanne heights Lake Charlieview B11 0UE GB Email : kirstyboyle@example.com Phone : +449098790850, Policy Details Type of policy: Missed Event Insurance Purchase Date : 24 July, 2022 Event Date : 05 September, 2025 Premium : £5,888.89 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Jodie Brown, Policy No.: bphpk-qfcqy-pexpr Worldpay transaction No. : DO75KE14DH3JC3DW Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Jodie Brown Address:11 Suzanne heights Lake Charlieview B11 0UE GB Email : kirstyboyle@example.com Phone : +449098790850, Policy Details Type of policy: Missed Event Insurance Purchase Date : 24 July, 2022 Event Date : 05 September, 2025 Premium : £5,888.89 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
|
bphpk-qfcqy-pexpr
|
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
|
05 September, 2025
|
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
|
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
|
2024-01-31
|
allianz-missed-event
|
Ticket Missed Event Insurance Policy: lckzm-eziDear Dr Lawrence Hill, Policy No.: lckzm-ezi Worldpay transaction No. : KN91WW68OP3GJ0JV Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Dr Lawrence Hill Address:Flat 42l Frances tunnel South Beth CA8E 6FF GB Email : wellspaige@example.com Phone : +44113 496 0774, Policy Details Type of policy: Missed Event Insurance Purchase Date : 23/11/2023 Event Date : 24 February, 2020 Premium : £3,960.95 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Dr Lawrence Hill, Policy No.: lckzm-ezi Worldpay transaction No. : KN91WW68OP3GJ0JV Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Dr Lawrence Hill Address:Flat 42l Frances tunnel South Beth CA8E 6FF GB Email : wellspaige@example.com Phone : +44113 496 0774, Policy Details Type of policy: Missed Event Insurance Purchase Date : 23/11/2023 Event Date : 24 February, 2020 Premium : £3,960.95 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
|
lckzm-ezi
|
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
|
24 February, 2020
|
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
|
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
|
2024-01-31
|
allianz-missed-event
|
Ticket Missed Event Insurance Policy: 519F_QZOO23Dear Graham Walker, Policy No.: 519F_QZOO23 Worldpay transaction No. : EK07ZU36AN1EN1WT Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Graham Walker Address:38 Murray mews Patelshire SP2 6NL GB Email : rstevens@example.net Phone : +44(0)306 9990626, Policy Details Type of policy: Missed Event Insurance Purchase Date : 30/10/20 Event Date : Thu 15 January, 2026 Premium : £8,768.94 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Graham Walker, Policy No.: 519F_QZOO23 Worldpay transaction No. : EK07ZU36AN1EN1WT Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Graham Walker Address:38 Murray mews Patelshire SP2 6NL GB Email : rstevens@example.net Phone : +44(0)306 9990626, Policy Details Type of policy: Missed Event Insurance Purchase Date : 30/10/20 Event Date : Thu 15 January, 2026 Premium : £8,768.94 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
|
519F_QZOO23
|
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
|
Thu 15 January, 2026
|
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
|
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
|
2024-01-31
|
allianz-missed-event
|
Ticket Missed Event Insurance Policy: PA3N/M6DJN7/0YDear Jodie Houghton, Policy No.: PA3N/M6DJN7/0Y Worldpay transaction No. : FA64HP96EA1KZ2UV Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Jodie Houghton Address:9 Dale well West Joanna S25 7JY GB Email : tevans@example.net Phone : (0113) 496 0099, Policy Details Type of policy: Missed Event Insurance Purchase Date : 05 April, 2023 Event Date : 24 March, 2020 Premium : £1,870.56 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Jodie Houghton, Policy No.: PA3N/M6DJN7/0Y Worldpay transaction No. : FA64HP96EA1KZ2UV Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Jodie Houghton Address:9 Dale well West Joanna S25 7JY GB Email : tevans@example.net Phone : (0113) 496 0099, Policy Details Type of policy: Missed Event Insurance Purchase Date : 05 April, 2023 Event Date : 24 March, 2020 Premium : £1,870.56 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
|
PA3N/M6DJN7/0Y
|
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
|
24 March, 2020
|
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
|
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
|
2024-01-31
|
allianz-missed-event
|
Ticket Missed Event Insurance Policy: nezjvvon.hd-Dear Mr Julian Hawkins, Policy No.: nezjvvon.hd- Worldpay transaction No. : CR54GZ66SM8JE8OM Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Mr Julian Hawkins Address:547 Davies spurs West Jodiefurt NW3V 5LH GB Email : lucy08@example.net Phone : +4429 2018 0492, Policy Details Type of policy: Missed Event Insurance Purchase Date : Mon 07 November, 2022 Event Date : 16/05/2023 Premium : £5,895.53 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Mr Julian Hawkins, Policy No.: nezjvvon.hd- Worldpay transaction No. : CR54GZ66SM8JE8OM Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Mr Julian Hawkins Address:547 Davies spurs West Jodiefurt NW3V 5LH GB Email : lucy08@example.net Phone : +4429 2018 0492, Policy Details Type of policy: Missed Event Insurance Purchase Date : Mon 07 November, 2022 Event Date : 16/05/2023 Premium : £5,895.53 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
|
nezjvvon.hd-
|
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
|
16/05/2023
|
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
|
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
|
2024-01-31
|
allianz-missed-event
|
Ticket Missed Event Insurance Policy: TRKPPA_DARFDear Miss Pamela Morgan, Policy No.: TRKPPA_DARF Worldpay transaction No. : JS18BY62KL5VA8IK Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Miss Pamela Morgan Address:Flat 77 Dorothy fords Thomaschester N25 9EZ GB Email : collinscarole@example.org Phone : +44113 4960243, Policy Details Type of policy: Missed Event Insurance Purchase Date : 03 June, 2020 Event Date : 14/02/2021 Premium : £6,263.16 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Miss Pamela Morgan, Policy No.: TRKPPA_DARF Worldpay transaction No. : JS18BY62KL5VA8IK Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Miss Pamela Morgan Address:Flat 77 Dorothy fords Thomaschester N25 9EZ GB Email : collinscarole@example.org Phone : +44113 4960243, Policy Details Type of policy: Missed Event Insurance Purchase Date : 03 June, 2020 Event Date : 14/02/2021 Premium : £6,263.16 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
|
TRKPPA_DARF
|
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
|
14/02/2021
|
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
|
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
|
2024-01-31
|
allianz-missed-event
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Ticket Missed Event Insurance Policy: 82H6G6ENOA4ADDear Dr Daniel Stephens, Policy No.: 82H6G6ENOA4AD Worldpay transaction No. : XA47DA18YF8IS5MT Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Dr Daniel Stephens Address:030 Yvonne walk Campbellburgh LL1B 1EG GB Email : frees@example.net Phone : +44(0)1314960063, Policy Details Type of policy: Missed Event Insurance Purchase Date : Wednesday 24 November, 2021 Event Date : 28/05/2022 Premium : £6,112.13 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Dr Daniel Stephens, Policy No.: 82H6G6ENOA4AD Worldpay transaction No. : XA47DA18YF8IS5MT Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Dr Daniel Stephens Address:030 Yvonne walk Campbellburgh LL1B 1EG GB Email : frees@example.net Phone : +44(0)1314960063, Policy Details Type of policy: Missed Event Insurance Purchase Date : Wednesday 24 November, 2021 Event Date : 28/05/2022 Premium : £6,112.13 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
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82H6G6ENOA4AD
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(?<=Policy No\.: )[-\w_\/\.]+?(?= )
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28/05/2022
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(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
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(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
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2024-01-31
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allianz-missed-event
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Ticket Missed Event Insurance Policy: 48OA4MLWH0A6Dear Aimee Dennis, Policy No.: 48OA4MLWH0A6 Worldpay transaction No. : ZM21SP85NT8VO7XK Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Aimee Dennis Address:Studio 4 Sharon neck Williamfort N5 2UZ GB Email : teresagould@example.net Phone : (020)74960837, Policy Details Type of policy: Missed Event Insurance Purchase Date : 2019-02-13 Event Date : Wed 16 April, 2025 Premium : £4,855.39 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Aimee Dennis, Policy No.: 48OA4MLWH0A6 Worldpay transaction No. : ZM21SP85NT8VO7XK Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Aimee Dennis Address:Studio 4 Sharon neck Williamfort N5 2UZ GB Email : teresagould@example.net Phone : (020)74960837, Policy Details Type of policy: Missed Event Insurance Purchase Date : 2019-02-13 Event Date : Wed 16 April, 2025 Premium : £4,855.39 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
|
48OA4MLWH0A6
|
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
|
Wed 16 April, 2025
|
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
|
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
|
2024-01-31
|
allianz-missed-event
|
Ticket Missed Event Insurance Policy: 434LJC86_/EU/P0Dear Mrs Joanna Cooper, Policy No.: 434LJC86_/EU/P0 Worldpay transaction No. : KW52TO63RR9MQ7VN Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Mrs Joanna Cooper Address:85 Beverley expressway West Ellie B6J 0LB GB Email : declan55@example.net Phone : (028) 9018440, Policy Details Type of policy: Missed Event Insurance Purchase Date : Tue 30 May, 2023 Event Date : 2021-12-17 Premium : £5,184.76 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Mrs Joanna Cooper, Policy No.: 434LJC86_/EU/P0 Worldpay transaction No. : KW52TO63RR9MQ7VN Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Mrs Joanna Cooper Address:85 Beverley expressway West Ellie B6J 0LB GB Email : declan55@example.net Phone : (028) 9018440, Policy Details Type of policy: Missed Event Insurance Purchase Date : Tue 30 May, 2023 Event Date : 2021-12-17 Premium : £5,184.76 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
|
434LJC86_/EU/P0
|
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
|
2021-12-17
|
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
|
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
|
2024-01-31
|
allianz-missed-event
|
Ticket Missed Event Insurance Policy: R6HG5B83S7127NDear Owen Clark, Policy No.: R6HG5B83S7127N Worldpay transaction No. : LF81HT01BB5JF6UZ Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Owen Clark Address:173 Webb islands Smithmouth KA9W 3HJ GB Email : keith23@example.net Phone : (0114) 496 0176, Policy Details Type of policy: Missed Event Insurance Purchase Date : 05 November, 2022 Event Date : Sun 07 June, 2020 Premium : £2,313.54 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Owen Clark, Policy No.: R6HG5B83S7127N Worldpay transaction No. : LF81HT01BB5JF6UZ Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Owen Clark Address:173 Webb islands Smithmouth KA9W 3HJ GB Email : keith23@example.net Phone : (0114) 496 0176, Policy Details Type of policy: Missed Event Insurance Purchase Date : 05 November, 2022 Event Date : Sun 07 June, 2020 Premium : £2,313.54 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
|
R6HG5B83S7127N
|
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
|
Sun 07 June, 2020
|
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
|
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
|
2024-01-31
|
allianz-missed-event
|
Ticket Missed Event Insurance Policy: D7HVMW_OKOTODALYJSP2PDear Katherine Riley, Policy No.: D7HVMW_OKOTODALYJSP2P Worldpay transaction No. : XS66PC96HG1SZ8PQ Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Katherine Riley Address:Studio 96 Jasmine trail South Malcolm M5 4NF GB Email : lawsonyvonne@example.org Phone : +44(0)1414960328, Policy Details Type of policy: Missed Event Insurance Purchase Date : 10/10/22 Event Date : 17/02/22 Premium : £3,352.76 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Katherine Riley, Policy No.: D7HVMW_OKOTODALYJSP2P Worldpay transaction No. : XS66PC96HG1SZ8PQ Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Katherine Riley Address:Studio 96 Jasmine trail South Malcolm M5 4NF GB Email : lawsonyvonne@example.org Phone : +44(0)1414960328, Policy Details Type of policy: Missed Event Insurance Purchase Date : 10/10/22 Event Date : 17/02/22 Premium : £3,352.76 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
|
D7HVMW_OKOTODALYJSP2P
|
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
|
17/02/22
|
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
|
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
|
2024-01-31
|
allianz-missed-event
|
Ticket Missed Event Insurance Policy: YSW_QEYHOGV/MV_BQO-CUXDear George Fletcher-Atkinson, Policy No.: YSW_QEYHOGV/MV_BQO-CUX Worldpay transaction No. : LN14QV05CE5QU0NC Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder George Fletcher-Atkinson Address:72 Sian manor New Joshua WN5 6AS GB Email : hazel22@example.org Phone : 0116 4960876, Policy Details Type of policy: Missed Event Insurance Purchase Date : 26/11/2023 Event Date : 21/07/2025 Premium : £5,254.29 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear George Fletcher-Atkinson, Policy No.: YSW_QEYHOGV/MV_BQO-CUX Worldpay transaction No. : LN14QV05CE5QU0NC Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder George Fletcher-Atkinson Address:72 Sian manor New Joshua WN5 6AS GB Email : hazel22@example.org Phone : 0116 4960876, Policy Details Type of policy: Missed Event Insurance Purchase Date : 26/11/2023 Event Date : 21/07/2025 Premium : £5,254.29 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
|
YSW_QEYHOGV/MV_BQO-CUX
|
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
|
21/07/2025
|
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
|
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
|
2024-01-31
|
allianz-missed-event
|
Ticket Missed Event Insurance Policy: xktgr._cjojixwlgaDear Eileen Hope, Policy No.: xktgr._cjojixwlga Worldpay transaction No. : MM67EV81IC0RX0BP Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Eileen Hope Address:24 Johnson rapid East Joan WF2 0TG GB Email : leanne16@example.org Phone : (0191) 4960860, Policy Details Type of policy: Missed Event Insurance Purchase Date : 12 December, 2022 Event Date : 13 April, 2020 Premium : £9,309.73 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Eileen Hope, Policy No.: xktgr._cjojixwlga Worldpay transaction No. : MM67EV81IC0RX0BP Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Eileen Hope Address:24 Johnson rapid East Joan WF2 0TG GB Email : leanne16@example.org Phone : (0191) 4960860, Policy Details Type of policy: Missed Event Insurance Purchase Date : 12 December, 2022 Event Date : 13 April, 2020 Premium : £9,309.73 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
|
xktgr._cjojixwlga
|
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
|
13 April, 2020
|
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
|
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
|
2024-01-31
|
allianz-missed-event
|
Ticket Missed Event Insurance Policy: yzgbndlxay/ixthgbiin-qDear Ms Alison Jackson, Policy No.: yzgbndlxay/ixthgbiin-q Worldpay transaction No. : ZX31DM44AS8SB0ZL Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Ms Alison Jackson Address:546 Wallis stravenue New Elliottside KY63 6BQ GB Email : jenniferallen@example.org Phone : 01314960621, Policy Details Type of policy: Missed Event Insurance Purchase Date : 29 May, 2021 Event Date : 09 May, 2024 Premium : £5,212.41 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Ms Alison Jackson, Policy No.: yzgbndlxay/ixthgbiin-q Worldpay transaction No. : ZX31DM44AS8SB0ZL Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Ms Alison Jackson Address:546 Wallis stravenue New Elliottside KY63 6BQ GB Email : jenniferallen@example.org Phone : 01314960621, Policy Details Type of policy: Missed Event Insurance Purchase Date : 29 May, 2021 Event Date : 09 May, 2024 Premium : £5,212.41 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
|
yzgbndlxay/ixthgbiin-q
|
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
|
09 May, 2024
|
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
|
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
|
2024-01-31
|
allianz-missed-event
|
Ticket Missed Event Insurance Policy: V3--TNCYKDear Leigh Howard, Policy No.: V3--TNCYK Worldpay transaction No. : SU55LN75EJ6VS5KL Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Leigh Howard Address:180 Samuel shoal North Jamesport DL9V 8AF GB Email : gclark@example.net Phone : 01632960470, Policy Details Type of policy: Missed Event Insurance Purchase Date : 01 December, 2019 Event Date : Tue 20 August, 2024 Premium : £9,275.39 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Leigh Howard, Policy No.: V3--TNCYK Worldpay transaction No. : SU55LN75EJ6VS5KL Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Leigh Howard Address:180 Samuel shoal North Jamesport DL9V 8AF GB Email : gclark@example.net Phone : 01632960470, Policy Details Type of policy: Missed Event Insurance Purchase Date : 01 December, 2019 Event Date : Tue 20 August, 2024 Premium : £9,275.39 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
|
V3--TNCYK
|
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
|
Tue 20 August, 2024
|
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
|
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
|
2024-01-31
|
allianz-missed-event
|
Ticket Missed Event Insurance Policy: YPONHKNIUZVOT//GVDear Naomi Kelly, Policy No.: YPONHKNIUZVOT//GV Worldpay transaction No. : ZY25DB43ZF3KQ1ER Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Naomi Kelly Address:Flat 00r Stevens locks New Brandon L6 2WU GB Email : dylanelliott@example.org Phone : (0118) 496 0134, Policy Details Type of policy: Missed Event Insurance Purchase Date : 2023-01-03 Event Date : 14/07/21 Premium : £9,754.52 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Naomi Kelly, Policy No.: YPONHKNIUZVOT//GV Worldpay transaction No. : ZY25DB43ZF3KQ1ER Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Naomi Kelly Address:Flat 00r Stevens locks New Brandon L6 2WU GB Email : dylanelliott@example.org Phone : (0118) 496 0134, Policy Details Type of policy: Missed Event Insurance Purchase Date : 2023-01-03 Event Date : 14/07/21 Premium : £9,754.52 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
|
YPONHKNIUZVOT//GV
|
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
|
14/07/21
|
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
|
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
|
2024-01-31
|
allianz-missed-event
|
Ticket Missed Event Insurance Policy: IRCLKMXYKSV27MS7NPCL_1DF3Dear Clare Davies, Policy No.: IRCLKMXYKSV27MS7NPCL_1DF3 Worldpay transaction No. : CX06HT41IE8ZL7PD Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Clare Davies Address:Flat 92N Francis camp Port Hilary PE6N 4EX GB Email : wardgeoffrey@example.net Phone : 0191 498 0192, Policy Details Type of policy: Missed Event Insurance Purchase Date : 2023-07-02 Event Date : Friday 29 May, 2020 Premium : £6,934.73 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Clare Davies, Policy No.: IRCLKMXYKSV27MS7NPCL_1DF3 Worldpay transaction No. : CX06HT41IE8ZL7PD Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Clare Davies Address:Flat 92N Francis camp Port Hilary PE6N 4EX GB Email : wardgeoffrey@example.net Phone : 0191 498 0192, Policy Details Type of policy: Missed Event Insurance Purchase Date : 2023-07-02 Event Date : Friday 29 May, 2020 Premium : £6,934.73 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
|
IRCLKMXYKSV27MS7NPCL_1DF3
|
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
|
Friday 29 May, 2020
|
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
|
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
|
2024-01-31
|
allianz-missed-event
|
Ticket Missed Event Insurance Policy: GI38AZ280IW2TRYPDear Owen Coates-Baker, Policy No.: GI38AZ280IW2TRYP Worldpay transaction No. : UH63DU52VN7ZN2IJ Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Owen Coates-Baker Address:440 Morgan islands Doyleshire E1H 5XT GB Email : lynneyoung@example.net Phone : 01214960784, Policy Details Type of policy: Missed Event Insurance Purchase Date : Fri 05 June, 2020 Event Date : Sat 08 April, 2023 Premium : £1,875.50 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Owen Coates-Baker, Policy No.: GI38AZ280IW2TRYP Worldpay transaction No. : UH63DU52VN7ZN2IJ Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Owen Coates-Baker Address:440 Morgan islands Doyleshire E1H 5XT GB Email : lynneyoung@example.net Phone : 01214960784, Policy Details Type of policy: Missed Event Insurance Purchase Date : Fri 05 June, 2020 Event Date : Sat 08 April, 2023 Premium : £1,875.50 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
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GI38AZ280IW2TRYP
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(?<=Policy No\.: )[-\w_\/\.]+?(?= )
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Sat 08 April, 2023
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(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
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(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
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2024-01-31
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allianz-missed-event
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Ticket Missed Event Insurance Policy: TLAWIWEKDear Clifford Turner, Policy No.: TLAWIWEK Worldpay transaction No. : YL63OQ84TA8RY4FZ Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Clifford Turner Address:0 King islands East Maureenport L9 3NB GB Email : emily30@example.org Phone : (0117) 496 0892, Policy Details Type of policy: Missed Event Insurance Purchase Date : 27 April, 2024 Event Date : 2024-08-15 Premium : £5,754.68 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Clifford Turner, Policy No.: TLAWIWEK Worldpay transaction No. : YL63OQ84TA8RY4FZ Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Clifford Turner Address:0 King islands East Maureenport L9 3NB GB Email : emily30@example.org Phone : (0117) 496 0892, Policy Details Type of policy: Missed Event Insurance Purchase Date : 27 April, 2024 Event Date : 2024-08-15 Premium : £5,754.68 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
|
TLAWIWEK
|
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
|
2024-08-15
|
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
|
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
|
2024-01-31
|
allianz-missed-event
|
Ticket Missed Event Insurance Policy: TSRJQVQSL.I1Dear Jamie Mills, Policy No.: TSRJQVQSL.I1 Worldpay transaction No. : SM35GW84JH9GB7MX Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Jamie Mills Address:Studio 8 Gill crossing Joycechester SM3N 9HX GB Email : jillsharp@example.net Phone : +441144960444, Policy Details Type of policy: Missed Event Insurance Purchase Date : Thursday 10 March, 2022 Event Date : 21/11/25 Premium : £6,748.83 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Jamie Mills, Policy No.: TSRJQVQSL.I1 Worldpay transaction No. : SM35GW84JH9GB7MX Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Jamie Mills Address:Studio 8 Gill crossing Joycechester SM3N 9HX GB Email : jillsharp@example.net Phone : +441144960444, Policy Details Type of policy: Missed Event Insurance Purchase Date : Thursday 10 March, 2022 Event Date : 21/11/25 Premium : £6,748.83 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
|
TSRJQVQSL.I1
|
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
|
21/11/25
|
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
|
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
|
2024-01-31
|
allianz-missed-event
|
Ticket Missed Event Insurance Policy: owcpwkfsyvwenjkoDear Ms Katherine Walsh, Policy No.: owcpwkfsyvwenjko Worldpay transaction No. : WU33JN53YM7HZ5GS Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Ms Katherine Walsh Address:Flat 98u Wood burgs Lynnborough GL34 8XE GB Email : wrobinson@example.com Phone : +441214960846, Policy Details Type of policy: Missed Event Insurance Purchase Date : 22/03/2020 Event Date : 02/07/22 Premium : £7,895.53 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Ms Katherine Walsh, Policy No.: owcpwkfsyvwenjko Worldpay transaction No. : WU33JN53YM7HZ5GS Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Ms Katherine Walsh Address:Flat 98u Wood burgs Lynnborough GL34 8XE GB Email : wrobinson@example.com Phone : +441214960846, Policy Details Type of policy: Missed Event Insurance Purchase Date : 22/03/2020 Event Date : 02/07/22 Premium : £7,895.53 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
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owcpwkfsyvwenjko
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(?<=Policy No\.: )[-\w_\/\.]+?(?= )
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02/07/22
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(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
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(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
|
2024-01-31
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