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allianz-missed-event
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Ticket Missed Event Insurance Policy: d--cfiqzjzz.xa-Dear Julia Roberts, Policy No.: d--cfiqzjzz.xa- Worldpay transaction No. : WQ50JW81TD6QG4VC Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Julia Roberts Address:Studio 92F Parry dam Matthewstad N23 2YQ GB Email : katy29@example.org Phone : (0191)4960227, Policy Details Type of policy: Missed Event Insurance Purchase Date : Mon 15 April, 2019 Event Date : 11/01/21 Premium : £3,591.95 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Julia Roberts, Policy No.: d--cfiqzjzz.xa- Worldpay transaction No. : WQ50JW81TD6QG4VC Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Julia Roberts Address:Studio 92F Parry dam Matthewstad N23 2YQ GB Email : katy29@example.org Phone : (0191)4960227, Policy Details Type of policy: Missed Event Insurance Purchase Date : Mon 15 April, 2019 Event Date : 11/01/21 Premium : £3,591.95 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
|
d--cfiqzjzz.xa-
|
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
|
11/01/21
|
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
|
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
|
2024-01-31
|
allianz-missed-event
|
Ticket Missed Event Insurance Policy: 5S/XZKX.4/XTC/15CT9-G93UDear Liam Howard, Policy No.: 5S/XZKX.4/XTC/15CT9-G93U Worldpay transaction No. : LF32GN14KN8KM0YT Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Liam Howard Address:307 Laura path East Natalie SW1N 7JW GB Email : emmaclarke@example.net Phone : 0909 8790501, Policy Details Type of policy: Missed Event Insurance Purchase Date : Sunday 29 August, 2021 Event Date : 2024-11-26 Premium : £6,226.52 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Liam Howard, Policy No.: 5S/XZKX.4/XTC/15CT9-G93U Worldpay transaction No. : LF32GN14KN8KM0YT Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Liam Howard Address:307 Laura path East Natalie SW1N 7JW GB Email : emmaclarke@example.net Phone : 0909 8790501, Policy Details Type of policy: Missed Event Insurance Purchase Date : Sunday 29 August, 2021 Event Date : 2024-11-26 Premium : £6,226.52 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
|
5S/XZKX.4/XTC/15CT9-G93U
|
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
|
2024-11-26
|
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
|
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
|
2024-01-31
|
allianz-missed-event
|
Ticket Missed Event Insurance Policy: FE3N.0W-B3Dear Connor Fletcher, Policy No.: FE3N.0W-B3 Worldpay transaction No. : ZQ44BY58BA7YO2AK Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Connor Fletcher Address:2 Charlotte forest South Jessicaburgh PR5 2NT GB Email : moorediana@example.net Phone : +44116 4960397, Policy Details Type of policy: Missed Event Insurance Purchase Date : Saturday 07 October, 2023 Event Date : Saturday 25 February, 2023 Premium : £3,986.57 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Connor Fletcher, Policy No.: FE3N.0W-B3 Worldpay transaction No. : ZQ44BY58BA7YO2AK Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Connor Fletcher Address:2 Charlotte forest South Jessicaburgh PR5 2NT GB Email : moorediana@example.net Phone : +44116 4960397, Policy Details Type of policy: Missed Event Insurance Purchase Date : Saturday 07 October, 2023 Event Date : Saturday 25 February, 2023 Premium : £3,986.57 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
|
FE3N.0W-B3
|
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
|
Saturday 25 February, 2023
|
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
|
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
|
2024-01-31
|
allianz-missed-event
|
Ticket Missed Event Insurance Policy: K34/S09/80TDear Dr Jean Scott, Policy No.: K34/S09/80T Worldpay transaction No. : QF93JE47EN1QO2TX Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Dr Jean Scott Address:52 William fork South Ronaldton NG1R 6EA GB Email : terrysummers@example.net Phone : +44(0)1314960190, Policy Details Type of policy: Missed Event Insurance Purchase Date : Sunday 25 September, 2022 Event Date : Tuesday 03 September, 2019 Premium : £6,950.42 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Dr Jean Scott, Policy No.: K34/S09/80T Worldpay transaction No. : QF93JE47EN1QO2TX Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Dr Jean Scott Address:52 William fork South Ronaldton NG1R 6EA GB Email : terrysummers@example.net Phone : +44(0)1314960190, Policy Details Type of policy: Missed Event Insurance Purchase Date : Sunday 25 September, 2022 Event Date : Tuesday 03 September, 2019 Premium : £6,950.42 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
|
K34/S09/80T
|
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
|
Tuesday 03 September, 2019
|
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
|
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
|
2024-01-31
|
allianz-missed-event
|
Ticket Missed Event Insurance Policy: WIOEJM.FVHGZQURXHDear Victoria Winter, Policy No.: WIOEJM.FVHGZQURXH Worldpay transaction No. : HB01DC07MJ3OR4RB Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Victoria Winter Address:2 Hilary parkway South Donnaville B15 2JE GB Email : timothyrichards@example.net Phone : +44191 496 0376, Policy Details Type of policy: Missed Event Insurance Purchase Date : 2022-02-22 Event Date : 2025-07-14 Premium : £7,965.55 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Victoria Winter, Policy No.: WIOEJM.FVHGZQURXH Worldpay transaction No. : HB01DC07MJ3OR4RB Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Victoria Winter Address:2 Hilary parkway South Donnaville B15 2JE GB Email : timothyrichards@example.net Phone : +44191 496 0376, Policy Details Type of policy: Missed Event Insurance Purchase Date : 2022-02-22 Event Date : 2025-07-14 Premium : £7,965.55 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
|
WIOEJM.FVHGZQURXH
|
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
|
2025-07-14
|
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
|
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
|
2024-01-31
|
allianz-missed-event
|
Ticket Missed Event Insurance Policy: 7H/W/H2IXDMET./XCBG4J4NNDear Mrs Louise Kelly, Policy No.: 7H/W/H2IXDMET./XCBG4J4NN Worldpay transaction No. : AP05SC82DJ6ZH6XY Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Mrs Louise Kelly Address:739 Stuart extensions East Jason BH0 3TR GB Email : toby02@example.org Phone : +44(0)1214960829, Policy Details Type of policy: Missed Event Insurance Purchase Date : 20/01/24 Event Date : 27/08/2025 Premium : £672.86 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Mrs Louise Kelly, Policy No.: 7H/W/H2IXDMET./XCBG4J4NN Worldpay transaction No. : AP05SC82DJ6ZH6XY Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Mrs Louise Kelly Address:739 Stuart extensions East Jason BH0 3TR GB Email : toby02@example.org Phone : +44(0)1214960829, Policy Details Type of policy: Missed Event Insurance Purchase Date : 20/01/24 Event Date : 27/08/2025 Premium : £672.86 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
|
7H/W/H2IXDMET./XCBG4J4NN
|
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
|
27/08/2025
|
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
|
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
|
2024-01-31
|
allianz-missed-event
|
Ticket Missed Event Insurance Policy: 0E_JDVHNQR9B8WDear Shane Lamb, Policy No.: 0E_JDVHNQR9B8W Worldpay transaction No. : PV36MI14NP8AZ5EX Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Shane Lamb Address:Studio 5 James brook Daveyton NN0 6YD GB Email : garryscott@example.com Phone : (0118) 496 0732, Policy Details Type of policy: Missed Event Insurance Purchase Date : 30/06/2020 Event Date : 22/09/21 Premium : £5,881.02 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Shane Lamb, Policy No.: 0E_JDVHNQR9B8W Worldpay transaction No. : PV36MI14NP8AZ5EX Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Shane Lamb Address:Studio 5 James brook Daveyton NN0 6YD GB Email : garryscott@example.com Phone : (0118) 496 0732, Policy Details Type of policy: Missed Event Insurance Purchase Date : 30/06/2020 Event Date : 22/09/21 Premium : £5,881.02 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
|
0E_JDVHNQR9B8W
|
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
|
22/09/21
|
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
|
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
|
2024-01-31
|
allianz-missed-event
|
Ticket Missed Event Insurance Policy: YWXWU8IW0B2/G..AVSQSDear Mr Mitchell Richards, Policy No.: YWXWU8IW0B2/G..AVSQS Worldpay transaction No. : BA48NH00WM7GG2HN Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Mr Mitchell Richards Address:07 Naomi cove Perkinsbury L63 7YG GB Email : bruce40@example.net Phone : +44(0)116 4960761, Policy Details Type of policy: Missed Event Insurance Purchase Date : Sat 14 August, 2021 Event Date : 24/07/2020 Premium : £1,710.38 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Mr Mitchell Richards, Policy No.: YWXWU8IW0B2/G..AVSQS Worldpay transaction No. : BA48NH00WM7GG2HN Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Mr Mitchell Richards Address:07 Naomi cove Perkinsbury L63 7YG GB Email : bruce40@example.net Phone : +44(0)116 4960761, Policy Details Type of policy: Missed Event Insurance Purchase Date : Sat 14 August, 2021 Event Date : 24/07/2020 Premium : £1,710.38 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
|
YWXWU8IW0B2/G..AVSQS
|
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
|
24/07/2020
|
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
|
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
|
2024-01-31
|
allianz-missed-event
|
Ticket Missed Event Insurance Policy: H/HW//CMYXU.FK.XGXBDear Miss Elaine Page, Policy No.: H/HW//CMYXU.FK.XGXB Worldpay transaction No. : JM64AL16HS6KF1CW Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Miss Elaine Page Address:Flat 62 Herbert forges Port Nicolemouth LS11 0JQ GB Email : wquinn@example.com Phone : 0191 498 0804, Policy Details Type of policy: Missed Event Insurance Purchase Date : 30/12/21 Event Date : Sun 30 January, 2022 Premium : £2,368.87 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Miss Elaine Page, Policy No.: H/HW//CMYXU.FK.XGXB Worldpay transaction No. : JM64AL16HS6KF1CW Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Miss Elaine Page Address:Flat 62 Herbert forges Port Nicolemouth LS11 0JQ GB Email : wquinn@example.com Phone : 0191 498 0804, Policy Details Type of policy: Missed Event Insurance Purchase Date : 30/12/21 Event Date : Sun 30 January, 2022 Premium : £2,368.87 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
|
H/HW//CMYXU.FK.XGXB
|
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
|
Sun 30 January, 2022
|
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
|
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
|
2024-01-31
|
allianz-missed-event
|
Ticket Missed Event Insurance Policy: KBLGDYRT/RIDear Mr Graeme Lloyd, Policy No.: KBLGDYRT/RI Worldpay transaction No. : YW69IS23JX5SU5NB Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Mr Graeme Lloyd Address:918 Brown freeway Ritaton G4K 9RH GB Email : aimee94@example.net Phone : (028)9018346, Policy Details Type of policy: Missed Event Insurance Purchase Date : Thursday 16 March, 2023 Event Date : 14/05/2025 Premium : £5,990.37 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Mr Graeme Lloyd, Policy No.: KBLGDYRT/RI Worldpay transaction No. : YW69IS23JX5SU5NB Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Mr Graeme Lloyd Address:918 Brown freeway Ritaton G4K 9RH GB Email : aimee94@example.net Phone : (028)9018346, Policy Details Type of policy: Missed Event Insurance Purchase Date : Thursday 16 March, 2023 Event Date : 14/05/2025 Premium : £5,990.37 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
|
KBLGDYRT/RI
|
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
|
14/05/2025
|
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
|
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
|
2024-01-31
|
allianz-missed-event
|
Ticket Missed Event Insurance Policy: r__g.iqazzDear Samuel Cross-Whitehouse, Policy No.: r__g.iqazz Worldpay transaction No. : LX46QH08UJ8OX2JB Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Samuel Cross-Whitehouse Address:Flat 23a Chelsea park Smithville IP14 9AQ GB Email : leigh08@example.com Phone : +44115 496 0389, Policy Details Type of policy: Missed Event Insurance Purchase Date : 07 June, 2024 Event Date : 22/03/21 Premium : £6,395.67 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Samuel Cross-Whitehouse, Policy No.: r__g.iqazz Worldpay transaction No. : LX46QH08UJ8OX2JB Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Samuel Cross-Whitehouse Address:Flat 23a Chelsea park Smithville IP14 9AQ GB Email : leigh08@example.com Phone : +44115 496 0389, Policy Details Type of policy: Missed Event Insurance Purchase Date : 07 June, 2024 Event Date : 22/03/21 Premium : £6,395.67 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
|
r__g.iqazz
|
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
|
22/03/21
|
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
|
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
|
2024-01-31
|
allianz-missed-event
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Ticket Missed Event Insurance Policy: TOHXY.3Y.QWIIHW/QJQJ27A2Dear Linda Wilson, Policy No.: TOHXY.3Y.QWIIHW/QJQJ27A2 Worldpay transaction No. : MR13HK12UR0GJ6AV Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Linda Wilson Address:3 Gibbs hollow Lake Duncan FY4V 4GP GB Email : paulaclarke@example.net Phone : 01514960372, Policy Details Type of policy: Missed Event Insurance Purchase Date : 2025-12-11 Event Date : Sunday 19 January, 2025 Premium : £4,401.94 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Linda Wilson, Policy No.: TOHXY.3Y.QWIIHW/QJQJ27A2 Worldpay transaction No. : MR13HK12UR0GJ6AV Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Linda Wilson Address:3 Gibbs hollow Lake Duncan FY4V 4GP GB Email : paulaclarke@example.net Phone : 01514960372, Policy Details Type of policy: Missed Event Insurance Purchase Date : 2025-12-11 Event Date : Sunday 19 January, 2025 Premium : £4,401.94 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
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TOHXY.3Y.QWIIHW/QJQJ27A2
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(?<=Policy No\.: )[-\w_\/\.]+?(?= )
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Sunday 19 January, 2025
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(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
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(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
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2024-01-31
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allianz-missed-event
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Ticket Missed Event Insurance Policy: W/DPZ-WPI55.78VYH7OK48DDear Louis Watkins, Policy No.: W/DPZ-WPI55.78VYH7OK48D Worldpay transaction No. : BQ59GV51HF2CT3II Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Louis Watkins Address:77 Williams drive New Staceymouth M6K 9AY GB Email : josephlewis@example.net Phone : (020) 7496 0849, Policy Details Type of policy: Missed Event Insurance Purchase Date : 04 December, 2023 Event Date : 24 October, 2022 Premium : £8,123.87 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Louis Watkins, Policy No.: W/DPZ-WPI55.78VYH7OK48D Worldpay transaction No. : BQ59GV51HF2CT3II Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Louis Watkins Address:77 Williams drive New Staceymouth M6K 9AY GB Email : josephlewis@example.net Phone : (020) 7496 0849, Policy Details Type of policy: Missed Event Insurance Purchase Date : 04 December, 2023 Event Date : 24 October, 2022 Premium : £8,123.87 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
|
W/DPZ-WPI55.78VYH7OK48D
|
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
|
24 October, 2022
|
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
|
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
|
2024-01-31
|
allianz-missed-event
|
Ticket Missed Event Insurance Policy: RQR4A---JUPBDTOOAO/7GGDear Stacey Smith, Policy No.: RQR4A---JUPBDTOOAO/7GG Worldpay transaction No. : VI36GI05TB3CK9AC Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Stacey Smith Address:Studio 0 Clark ranch Turnermouth M06 9BX GB Email : qjones@example.org Phone : +44121 4960269, Policy Details Type of policy: Missed Event Insurance Purchase Date : 03/08/23 Event Date : 29/05/23 Premium : £2,734.91 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Stacey Smith, Policy No.: RQR4A---JUPBDTOOAO/7GG Worldpay transaction No. : VI36GI05TB3CK9AC Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Stacey Smith Address:Studio 0 Clark ranch Turnermouth M06 9BX GB Email : qjones@example.org Phone : +44121 4960269, Policy Details Type of policy: Missed Event Insurance Purchase Date : 03/08/23 Event Date : 29/05/23 Premium : £2,734.91 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
|
RQR4A---JUPBDTOOAO/7GG
|
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
|
29/05/23
|
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
|
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
|
2024-01-31
|
allianz-missed-event
|
Ticket Missed Event Insurance Policy: M.PV2YT9OFZLPJGWIJKDear Bryan Smith, Policy No.: M.PV2YT9OFZLPJGWIJK Worldpay transaction No. : DA02GX60CP2AT0NM Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Bryan Smith Address:253 Lamb isle Port Bethhaven W29 8JB GB Email : josephinewalker@example.com Phone : 01314960793, Policy Details Type of policy: Missed Event Insurance Purchase Date : 10/10/2020 Event Date : 04/03/2025 Premium : £3,889.71 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Bryan Smith, Policy No.: M.PV2YT9OFZLPJGWIJK Worldpay transaction No. : DA02GX60CP2AT0NM Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Bryan Smith Address:253 Lamb isle Port Bethhaven W29 8JB GB Email : josephinewalker@example.com Phone : 01314960793, Policy Details Type of policy: Missed Event Insurance Purchase Date : 10/10/2020 Event Date : 04/03/2025 Premium : £3,889.71 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
|
M.PV2YT9OFZLPJGWIJK
|
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
|
04/03/2025
|
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
|
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
|
2024-01-31
|
allianz-missed-event
|
Ticket Missed Event Insurance Policy: Y/AIMFN/WE/D5Dear Natasha Knight, Policy No.: Y/AIMFN/WE/D5 Worldpay transaction No. : EN44CT42PR5PS8WL Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Natasha Knight Address:8 Mohammed mountains South Ruthbury HX2 7HP GB Email : damian02@example.net Phone : +44(0)1614960052, Policy Details Type of policy: Missed Event Insurance Purchase Date : 21/05/24 Event Date : 19/04/2019 Premium : £9,799.09 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Natasha Knight, Policy No.: Y/AIMFN/WE/D5 Worldpay transaction No. : EN44CT42PR5PS8WL Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Natasha Knight Address:8 Mohammed mountains South Ruthbury HX2 7HP GB Email : damian02@example.net Phone : +44(0)1614960052, Policy Details Type of policy: Missed Event Insurance Purchase Date : 21/05/24 Event Date : 19/04/2019 Premium : £9,799.09 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
|
Y/AIMFN/WE/D5
|
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
|
19/04/2019
|
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
|
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
|
2024-01-31
|
allianz-missed-event
|
Ticket Missed Event Insurance Policy: UQKEDV8XG4YDISJ64ASURF03ODear Ms Lydia Sims, Policy No.: UQKEDV8XG4YDISJ64ASURF03O Worldpay transaction No. : EJ24FN83GW2HF5WK Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Ms Lydia Sims Address:Studio 82j Laura court Wrightborough W93 0YJ GB Email : rjohnson@example.net Phone : +44(0)1144960257, Policy Details Type of policy: Missed Event Insurance Purchase Date : 09/07/2020 Event Date : 15 June, 2022 Premium : £1,278.90 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Ms Lydia Sims, Policy No.: UQKEDV8XG4YDISJ64ASURF03O Worldpay transaction No. : EJ24FN83GW2HF5WK Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Ms Lydia Sims Address:Studio 82j Laura court Wrightborough W93 0YJ GB Email : rjohnson@example.net Phone : +44(0)1144960257, Policy Details Type of policy: Missed Event Insurance Purchase Date : 09/07/2020 Event Date : 15 June, 2022 Premium : £1,278.90 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
|
UQKEDV8XG4YDISJ64ASURF03O
|
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
|
15 June, 2022
|
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
|
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
|
2024-01-31
|
allianz-missed-event
|
Ticket Missed Event Insurance Policy: Y5Z7VSR06KX0YBCDear Ms Anna Newton, Policy No.: Y5Z7VSR06KX0YBC Worldpay transaction No. : EL63HH34YU9MY6HD Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Ms Anna Newton Address:Studio 78E Stacey pike Lake Samanthatown SO75 2QZ GB Email : kenneth84@example.com Phone : (0113) 496 0084, Policy Details Type of policy: Missed Event Insurance Purchase Date : 25/12/2025 Event Date : 29 October, 2021 Premium : £7,474.37 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Ms Anna Newton, Policy No.: Y5Z7VSR06KX0YBC Worldpay transaction No. : EL63HH34YU9MY6HD Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Ms Anna Newton Address:Studio 78E Stacey pike Lake Samanthatown SO75 2QZ GB Email : kenneth84@example.com Phone : (0113) 496 0084, Policy Details Type of policy: Missed Event Insurance Purchase Date : 25/12/2025 Event Date : 29 October, 2021 Premium : £7,474.37 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
|
Y5Z7VSR06KX0YBC
|
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
|
29 October, 2021
|
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
|
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
|
2024-01-31
|
allianz-missed-event
|
Ticket Missed Event Insurance Policy: 98/315UISP0Dear Gemma Spencer, Policy No.: 98/315UISP0 Worldpay transaction No. : MM91TQ78RO4TF8LC Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Gemma Spencer Address:5 Bell valley South Scottburgh SR8 1LP GB Email : samuel08@example.org Phone : 0306 999 0734, Policy Details Type of policy: Missed Event Insurance Purchase Date : 15/11/2019 Event Date : Mon 09 June, 2025 Premium : £215.31 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Gemma Spencer, Policy No.: 98/315UISP0 Worldpay transaction No. : MM91TQ78RO4TF8LC Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Gemma Spencer Address:5 Bell valley South Scottburgh SR8 1LP GB Email : samuel08@example.org Phone : 0306 999 0734, Policy Details Type of policy: Missed Event Insurance Purchase Date : 15/11/2019 Event Date : Mon 09 June, 2025 Premium : £215.31 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
|
98/315UISP0
|
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
|
Mon 09 June, 2025
|
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
|
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
|
2024-01-31
|
allianz-missed-event
|
Ticket Missed Event Insurance Policy: MH9JV9BV/M1HFDear Lucy Johnson-Dixon, Policy No.: MH9JV9BV/M1HF Worldpay transaction No. : SI22ZH52AA7JH9UE Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Lucy Johnson-Dixon Address:Studio 64 Davies forge Swiftview HS1 3DX GB Email : bakerstephanie@example.net Phone : (0116)4960675, Policy Details Type of policy: Missed Event Insurance Purchase Date : Mon 09 May, 2022 Event Date : 30 September, 2025 Premium : £9,760.08 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Lucy Johnson-Dixon, Policy No.: MH9JV9BV/M1HF Worldpay transaction No. : SI22ZH52AA7JH9UE Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Lucy Johnson-Dixon Address:Studio 64 Davies forge Swiftview HS1 3DX GB Email : bakerstephanie@example.net Phone : (0116)4960675, Policy Details Type of policy: Missed Event Insurance Purchase Date : Mon 09 May, 2022 Event Date : 30 September, 2025 Premium : £9,760.08 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
|
MH9JV9BV/M1HF
|
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
|
30 September, 2025
|
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
|
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
|
2024-01-31
|
allianz-missed-event
|
Ticket Missed Event Insurance Policy: 7..G/VD0Z_7R-YZDear Emily Dobson, Policy No.: 7..G/VD0Z_7R-YZ Worldpay transaction No. : IB78BI79LK5JU4FK Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Emily Dobson Address:Studio 28 Natalie path Oliverchester LD4E 0PG GB Email : carl01@example.net Phone : +44(0)1514960293, Policy Details Type of policy: Missed Event Insurance Purchase Date : 26/07/20 Event Date : Tuesday 06 January, 2026 Premium : £2,792.79 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Emily Dobson, Policy No.: 7..G/VD0Z_7R-YZ Worldpay transaction No. : IB78BI79LK5JU4FK Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Emily Dobson Address:Studio 28 Natalie path Oliverchester LD4E 0PG GB Email : carl01@example.net Phone : +44(0)1514960293, Policy Details Type of policy: Missed Event Insurance Purchase Date : 26/07/20 Event Date : Tuesday 06 January, 2026 Premium : £2,792.79 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
|
7..G/VD0Z_7R-YZ
|
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
|
Tuesday 06 January, 2026
|
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
|
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
|
2024-01-31
|
allianz-missed-event
|
Ticket Missed Event Insurance Policy: vxq-iflnwuurnupztjfDear Dr Jacob Smith, Policy No.: vxq-iflnwuurnupztjf Worldpay transaction No. : ZC06TY35VT2GD0IW Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Dr Jacob Smith Address:Flat 71E Barry unions Hallchester SO7 8EU GB Email : janemorris@example.net Phone : +44(0)1174960403, Policy Details Type of policy: Missed Event Insurance Purchase Date : 17/12/2022 Event Date : 25 October, 2024 Premium : £973.80 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Dr Jacob Smith, Policy No.: vxq-iflnwuurnupztjf Worldpay transaction No. : ZC06TY35VT2GD0IW Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Dr Jacob Smith Address:Flat 71E Barry unions Hallchester SO7 8EU GB Email : janemorris@example.net Phone : +44(0)1174960403, Policy Details Type of policy: Missed Event Insurance Purchase Date : 17/12/2022 Event Date : 25 October, 2024 Premium : £973.80 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
|
vxq-iflnwuurnupztjf
|
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
|
25 October, 2024
|
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
|
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
|
2024-01-31
|
allianz-missed-event
|
Ticket Missed Event Insurance Policy: X_07JN_7OR55ZTDear Lorraine Lane, Policy No.: X_07JN_7OR55ZT Worldpay transaction No. : FM88MN02EN1EP3NJ Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Lorraine Lane Address:Flat 87 Jasmine springs Woodborough CR1W 6JB GB Email : jillbarnes@example.net Phone : +4420 74960459, Policy Details Type of policy: Missed Event Insurance Purchase Date : Wed 25 June, 2025 Event Date : 13/02/19 Premium : £9,666.52 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Lorraine Lane, Policy No.: X_07JN_7OR55ZT Worldpay transaction No. : FM88MN02EN1EP3NJ Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Lorraine Lane Address:Flat 87 Jasmine springs Woodborough CR1W 6JB GB Email : jillbarnes@example.net Phone : +4420 74960459, Policy Details Type of policy: Missed Event Insurance Purchase Date : Wed 25 June, 2025 Event Date : 13/02/19 Premium : £9,666.52 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
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X_07JN_7OR55ZT
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(?<=Policy No\.: )[-\w_\/\.]+?(?= )
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13/02/19
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(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
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(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
|
2024-01-31
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allianz-missed-event
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Ticket Missed Event Insurance Policy: nk.djluzDear Alan Bennett, Policy No.: nk.djluz Worldpay transaction No. : SK33VQ43AH2LF3WR Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Alan Bennett Address:Flat 37S Wayne haven Lake Brandonside G4 0BL GB Email : naomiward@example.org Phone : +441314960732, Policy Details Type of policy: Missed Event Insurance Purchase Date : Sunday 24 August, 2025 Event Date : Wednesday 13 November, 2024 Premium : £2,602.76 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Alan Bennett, Policy No.: nk.djluz Worldpay transaction No. : SK33VQ43AH2LF3WR Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Alan Bennett Address:Flat 37S Wayne haven Lake Brandonside G4 0BL GB Email : naomiward@example.org Phone : +441314960732, Policy Details Type of policy: Missed Event Insurance Purchase Date : Sunday 24 August, 2025 Event Date : Wednesday 13 November, 2024 Premium : £2,602.76 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
|
nk.djluz
|
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
|
Wednesday 13 November, 2024
|
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
|
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
|
2024-01-31
|
allianz-missed-event
|
Ticket Missed Event Insurance Policy: 87/EK/HJMH0SQAPPYUMDear Jennifer Hall-Cox, Policy No.: 87/EK/HJMH0SQAPPYUM Worldpay transaction No. : QY18OZ71OC3GM1GH Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Jennifer Hall-Cox Address:234 Lynch walk South Lydia S4H 7GQ GB Email : natasha99@example.net Phone : +44131 4960644, Policy Details Type of policy: Missed Event Insurance Purchase Date : 2022-12-16 Event Date : Thursday 26 March, 2020 Premium : £9,793.02 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Jennifer Hall-Cox, Policy No.: 87/EK/HJMH0SQAPPYUM Worldpay transaction No. : QY18OZ71OC3GM1GH Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Jennifer Hall-Cox Address:234 Lynch walk South Lydia S4H 7GQ GB Email : natasha99@example.net Phone : +44131 4960644, Policy Details Type of policy: Missed Event Insurance Purchase Date : 2022-12-16 Event Date : Thursday 26 March, 2020 Premium : £9,793.02 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
|
87/EK/HJMH0SQAPPYUM
|
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
|
Thursday 26 March, 2020
|
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
|
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
|
2024-01-31
|
allianz-missed-event
|
Ticket Missed Event Insurance Policy: JLYBDU_C_DL/HUX.IQPSODear Valerie Wright-Walker, Policy No.: JLYBDU_C_DL/HUX.IQPSO Worldpay transaction No. : LD44VJ37XA6OM9TG Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Valerie Wright-Walker Address:93 Jade road South Joel JE0 8UR GB Email : duncanclark@example.org Phone : 08081570349, Policy Details Type of policy: Missed Event Insurance Purchase Date : 29 September, 2025 Event Date : Sat 07 October, 2023 Premium : £2,032.36 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Valerie Wright-Walker, Policy No.: JLYBDU_C_DL/HUX.IQPSO Worldpay transaction No. : LD44VJ37XA6OM9TG Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Valerie Wright-Walker Address:93 Jade road South Joel JE0 8UR GB Email : duncanclark@example.org Phone : 08081570349, Policy Details Type of policy: Missed Event Insurance Purchase Date : 29 September, 2025 Event Date : Sat 07 October, 2023 Premium : £2,032.36 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
|
JLYBDU_C_DL/HUX.IQPSO
|
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
|
Sat 07 October, 2023
|
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
|
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
|
2024-01-31
|
allianz-missed-event
|
Ticket Missed Event Insurance Policy: 2PZTPXTOZ.IJDear Mohamed Green, Policy No.: 2PZTPXTOZ.IJ Worldpay transaction No. : NF57HI82GS4BV8DF Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Mohamed Green Address:Studio 10F Norman village Taylorside N4 9ZG GB Email : dawnvincent@example.com Phone : 01154960523, Policy Details Type of policy: Missed Event Insurance Purchase Date : 2021-11-06 Event Date : Sat 13 August, 2022 Premium : £5,177.05 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Mohamed Green, Policy No.: 2PZTPXTOZ.IJ Worldpay transaction No. : NF57HI82GS4BV8DF Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Mohamed Green Address:Studio 10F Norman village Taylorside N4 9ZG GB Email : dawnvincent@example.com Phone : 01154960523, Policy Details Type of policy: Missed Event Insurance Purchase Date : 2021-11-06 Event Date : Sat 13 August, 2022 Premium : £5,177.05 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
|
2PZTPXTOZ.IJ
|
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
|
Sat 13 August, 2022
|
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
|
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
|
2024-01-31
|
allianz-missed-event
|
Ticket Missed Event Insurance Policy: ETCJ00YDear Scott Law, Policy No.: ETCJ00Y Worldpay transaction No. : XU36WU10ZC0VL8VT Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Scott Law Address:Flat 3 Thompson squares Jamesshire SE67 2SS GB Email : nrobinson@example.net Phone : +44(0)131 496 0250, Policy Details Type of policy: Missed Event Insurance Purchase Date : 15/11/2022 Event Date : 2019-04-21 Premium : £1,658.21 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Scott Law, Policy No.: ETCJ00Y Worldpay transaction No. : XU36WU10ZC0VL8VT Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Scott Law Address:Flat 3 Thompson squares Jamesshire SE67 2SS GB Email : nrobinson@example.net Phone : +44(0)131 496 0250, Policy Details Type of policy: Missed Event Insurance Purchase Date : 15/11/2022 Event Date : 2019-04-21 Premium : £1,658.21 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
|
ETCJ00Y
|
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
|
2019-04-21
|
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
|
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
|
2024-01-31
|
allianz-missed-event
|
Ticket Missed Event Insurance Policy: UW/AC_RXLQM..GKAZG.RDear Judith Newton, Policy No.: UW/AC_RXLQM..GKAZG.R Worldpay transaction No. : FJ30VB72FE7YE0HU Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Judith Newton Address:Studio 18 Davies prairie New Dianaborough G7K 9AZ GB Email : leecharlene@example.org Phone : +44115 496 0913, Policy Details Type of policy: Missed Event Insurance Purchase Date : 2024-08-10 Event Date : Sunday 16 February, 2020 Premium : £5,528.44 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Judith Newton, Policy No.: UW/AC_RXLQM..GKAZG.R Worldpay transaction No. : FJ30VB72FE7YE0HU Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Judith Newton Address:Studio 18 Davies prairie New Dianaborough G7K 9AZ GB Email : leecharlene@example.org Phone : +44115 496 0913, Policy Details Type of policy: Missed Event Insurance Purchase Date : 2024-08-10 Event Date : Sunday 16 February, 2020 Premium : £5,528.44 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
|
UW/AC_RXLQM..GKAZG.R
|
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
|
Sunday 16 February, 2020
|
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
|
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
|
2024-01-31
|
allianz-missed-event
|
Ticket Missed Event Insurance Policy: rxh-fwzxcDear Dr Annette White, Policy No.: rxh-fwzxc Worldpay transaction No. : HY12RC39AB0VP2ZO Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Dr Annette White Address:Studio 15W White route Daveystad B4 9WH GB Email : bishopkarl@example.net Phone : +44(0)118 4960513, Policy Details Type of policy: Missed Event Insurance Purchase Date : Thu 23 September, 2021 Event Date : Mon 11 October, 2021 Premium : £7,479.97 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Dr Annette White, Policy No.: rxh-fwzxc Worldpay transaction No. : HY12RC39AB0VP2ZO Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Dr Annette White Address:Studio 15W White route Daveystad B4 9WH GB Email : bishopkarl@example.net Phone : +44(0)118 4960513, Policy Details Type of policy: Missed Event Insurance Purchase Date : Thu 23 September, 2021 Event Date : Mon 11 October, 2021 Premium : £7,479.97 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
|
rxh-fwzxc
|
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
|
Mon 11 October, 2021
|
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
|
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
|
2024-01-31
|
allianz-missed-event
|
Ticket Missed Event Insurance Policy: HLR_SXPIPB/QLEIKKVSRADear Simon Smith-Harper, Policy No.: HLR_SXPIPB/QLEIKKVSRA Worldpay transaction No. : QJ51GI19VL7OE8FL Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Simon Smith-Harper Address:Flat 69 Kenneth ford Pricestad CB6 7GH GB Email : derekthomas@example.com Phone : +44141 496 0568, Policy Details Type of policy: Missed Event Insurance Purchase Date : 04/05/2021 Event Date : 06/12/22 Premium : £6,058.28 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Simon Smith-Harper, Policy No.: HLR_SXPIPB/QLEIKKVSRA Worldpay transaction No. : QJ51GI19VL7OE8FL Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Simon Smith-Harper Address:Flat 69 Kenneth ford Pricestad CB6 7GH GB Email : derekthomas@example.com Phone : +44141 496 0568, Policy Details Type of policy: Missed Event Insurance Purchase Date : 04/05/2021 Event Date : 06/12/22 Premium : £6,058.28 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
|
HLR_SXPIPB/QLEIKKVSRA
|
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
|
06/12/22
|
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
|
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
|
2024-01-31
|
allianz-missed-event
|
Ticket Missed Event Insurance Policy: NURV125X_FY3MDX12ZDear Miss Tracey Collins, Policy No.: NURV125X_FY3MDX12Z Worldpay transaction No. : RR08AZ92JH5JT1FM Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Miss Tracey Collins Address:6 Hamilton station Malcolmview HS48 2XH GB Email : allan95@example.com Phone : +441632960594, Policy Details Type of policy: Missed Event Insurance Purchase Date : 27/04/2021 Event Date : Friday 22 May, 2020 Premium : £8,401.17 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Miss Tracey Collins, Policy No.: NURV125X_FY3MDX12Z Worldpay transaction No. : RR08AZ92JH5JT1FM Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Miss Tracey Collins Address:6 Hamilton station Malcolmview HS48 2XH GB Email : allan95@example.com Phone : +441632960594, Policy Details Type of policy: Missed Event Insurance Purchase Date : 27/04/2021 Event Date : Friday 22 May, 2020 Premium : £8,401.17 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
|
NURV125X_FY3MDX12Z
|
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
|
Friday 22 May, 2020
|
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
|
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
|
2024-01-31
|
allianz-missed-event
|
Ticket Missed Event Insurance Policy: 7K1ANW_NW.BM81WR5D-3BCYPDear Abbie Alexander-Watson, Policy No.: 7K1ANW_NW.BM81WR5D-3BCYP Worldpay transaction No. : MC54PX35IT9CU9CI Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Abbie Alexander-Watson Address:357 Grace drives Donnachester DG2 0YD GB Email : craigwilliams@example.net Phone : 01154960771, Policy Details Type of policy: Missed Event Insurance Purchase Date : 11 March, 2025 Event Date : 06 October, 2025 Premium : £3,452.38 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Abbie Alexander-Watson, Policy No.: 7K1ANW_NW.BM81WR5D-3BCYP Worldpay transaction No. : MC54PX35IT9CU9CI Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Abbie Alexander-Watson Address:357 Grace drives Donnachester DG2 0YD GB Email : craigwilliams@example.net Phone : 01154960771, Policy Details Type of policy: Missed Event Insurance Purchase Date : 11 March, 2025 Event Date : 06 October, 2025 Premium : £3,452.38 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
|
7K1ANW_NW.BM81WR5D-3BCYP
|
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
|
06 October, 2025
|
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
|
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
|
2024-01-31
|
allianz-missed-event
|
Ticket Missed Event Insurance Policy: DN4SY9.1T06Q68DBDear Sarah Lucas, Policy No.: DN4SY9.1T06Q68DB Worldpay transaction No. : CX18SX81PW3DF4HH Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Sarah Lucas Address:596 Singh ramp Sophiestad SN4P 8JB GB Email : philliprandall@example.com Phone : 0116 4960477, Policy Details Type of policy: Missed Event Insurance Purchase Date : Wednesday 20 December, 2023 Event Date : Mon 21 October, 2019 Premium : £9,326.17 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Sarah Lucas, Policy No.: DN4SY9.1T06Q68DB Worldpay transaction No. : CX18SX81PW3DF4HH Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Sarah Lucas Address:596 Singh ramp Sophiestad SN4P 8JB GB Email : philliprandall@example.com Phone : 0116 4960477, Policy Details Type of policy: Missed Event Insurance Purchase Date : Wednesday 20 December, 2023 Event Date : Mon 21 October, 2019 Premium : £9,326.17 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
|
DN4SY9.1T06Q68DB
|
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
|
Mon 21 October, 2019
|
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
|
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
|
2024-01-31
|
allianz-missed-event
|
Ticket Missed Event Insurance Policy: WSATBXRVIN8WPYY1QXYSI5Dear Melanie Holmes, Policy No.: WSATBXRVIN8WPYY1QXYSI5 Worldpay transaction No. : KV65BI40IJ7XE6KQ Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Melanie Holmes Address:Flat 19c Thompson green Thompsonhaven HU5 3RW GB Email : laurenbegum@example.net Phone : +44116 496 0417, Policy Details Type of policy: Missed Event Insurance Purchase Date : 24/08/19 Event Date : 22/06/2023 Premium : £2,062.73 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Melanie Holmes, Policy No.: WSATBXRVIN8WPYY1QXYSI5 Worldpay transaction No. : KV65BI40IJ7XE6KQ Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Melanie Holmes Address:Flat 19c Thompson green Thompsonhaven HU5 3RW GB Email : laurenbegum@example.net Phone : +44116 496 0417, Policy Details Type of policy: Missed Event Insurance Purchase Date : 24/08/19 Event Date : 22/06/2023 Premium : £2,062.73 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
|
WSATBXRVIN8WPYY1QXYSI5
|
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
|
22/06/2023
|
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
|
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
|
2024-01-31
|
allianz-missed-event
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Ticket Missed Event Insurance Policy: O/F4F/X1.TYO0CO05JKXG6Dear Eric Begum, Policy No.: O/F4F/X1.TYO0CO05JKXG6 Worldpay transaction No. : FC67DW26AA5IR4UR Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Eric Begum Address:44 Edwards prairie Kylechester B40 7FX GB Email : oliviahopkins@example.net Phone : +44(0)306 9990229, Policy Details Type of policy: Missed Event Insurance Purchase Date : Thursday 06 July, 2023 Event Date : 08/06/2020 Premium : £9,777.84 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Eric Begum, Policy No.: O/F4F/X1.TYO0CO05JKXG6 Worldpay transaction No. : FC67DW26AA5IR4UR Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Eric Begum Address:44 Edwards prairie Kylechester B40 7FX GB Email : oliviahopkins@example.net Phone : +44(0)306 9990229, Policy Details Type of policy: Missed Event Insurance Purchase Date : Thursday 06 July, 2023 Event Date : 08/06/2020 Premium : £9,777.84 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
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O/F4F/X1.TYO0CO05JKXG6
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(?<=Policy No\.: )[-\w_\/\.]+?(?= )
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08/06/2020
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(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
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(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
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2024-01-31
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allianz-missed-event
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Ticket Missed Event Insurance Policy: tdray/_g/tk/-cDear Ms Georgia James, Policy No.: tdray/_g/tk/-c Worldpay transaction No. : TB09GX61NT5YD0XV Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Ms Georgia James Address:Studio 63 Higgins plaza Margaretchester L1 8TG GB Email : eleanor55@example.net Phone : +44(0)306 999 0154, Policy Details Type of policy: Missed Event Insurance Purchase Date : Tuesday 12 February, 2019 Event Date : 19/12/2024 Premium : £9,697.00 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Ms Georgia James, Policy No.: tdray/_g/tk/-c Worldpay transaction No. : TB09GX61NT5YD0XV Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Ms Georgia James Address:Studio 63 Higgins plaza Margaretchester L1 8TG GB Email : eleanor55@example.net Phone : +44(0)306 999 0154, Policy Details Type of policy: Missed Event Insurance Purchase Date : Tuesday 12 February, 2019 Event Date : 19/12/2024 Premium : £9,697.00 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
|
tdray/_g/tk/-c
|
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
|
19/12/2024
|
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
|
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
|
2024-01-31
|
allianz-missed-event
|
Ticket Missed Event Insurance Policy: VGTH4-0XQDR/9ZDGV64FDear Dr Stacey Baxter, Policy No.: VGTH4-0XQDR/9ZDGV64F Worldpay transaction No. : KR37NI66WS3TB8UY Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Dr Stacey Baxter Address:7 Humphreys shore Judithburgh N4G 0XN GB Email : wpope@example.net Phone : +441134960541, Policy Details Type of policy: Missed Event Insurance Purchase Date : 03 November, 2022 Event Date : Fri 19 May, 2023 Premium : £6,814.93 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Dr Stacey Baxter, Policy No.: VGTH4-0XQDR/9ZDGV64F Worldpay transaction No. : KR37NI66WS3TB8UY Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Dr Stacey Baxter Address:7 Humphreys shore Judithburgh N4G 0XN GB Email : wpope@example.net Phone : +441134960541, Policy Details Type of policy: Missed Event Insurance Purchase Date : 03 November, 2022 Event Date : Fri 19 May, 2023 Premium : £6,814.93 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
|
VGTH4-0XQDR/9ZDGV64F
|
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
|
Fri 19 May, 2023
|
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
|
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
|
2024-01-31
|
allianz-missed-event
|
Ticket Missed Event Insurance Policy: JLS5M23EFWDear Miss Shannon Begum, Policy No.: JLS5M23EFW Worldpay transaction No. : HT65OR44VM5JM0DU Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Miss Shannon Begum Address:Flat 5 Turner drive Gregoryberg B6 2ED GB Email : grahamjones@example.net Phone : +448081570219, Policy Details Type of policy: Missed Event Insurance Purchase Date : Sunday 08 September, 2019 Event Date : 2020-05-20 Premium : £7,881.27 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Miss Shannon Begum, Policy No.: JLS5M23EFW Worldpay transaction No. : HT65OR44VM5JM0DU Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Miss Shannon Begum Address:Flat 5 Turner drive Gregoryberg B6 2ED GB Email : grahamjones@example.net Phone : +448081570219, Policy Details Type of policy: Missed Event Insurance Purchase Date : Sunday 08 September, 2019 Event Date : 2020-05-20 Premium : £7,881.27 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
|
JLS5M23EFW
|
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
|
2020-05-20
|
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
|
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
|
2024-01-31
|
allianz-missed-event
|
Ticket Missed Event Insurance Policy: ZLB/XSFJNI-E0GJSF/L4.4DDear Ian Adams, Policy No.: ZLB/XSFJNI-E0GJSF/L4.4D Worldpay transaction No. : FY60DG04MM3VC9TJ Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Ian Adams Address:Studio 4 Sophie unions Chapmanside DT5 0SS GB Email : foxmaria@example.com Phone : 0289018576, Policy Details Type of policy: Missed Event Insurance Purchase Date : Saturday 14 November, 2020 Event Date : 2024-11-02 Premium : £8,705.83 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Ian Adams, Policy No.: ZLB/XSFJNI-E0GJSF/L4.4D Worldpay transaction No. : FY60DG04MM3VC9TJ Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Ian Adams Address:Studio 4 Sophie unions Chapmanside DT5 0SS GB Email : foxmaria@example.com Phone : 0289018576, Policy Details Type of policy: Missed Event Insurance Purchase Date : Saturday 14 November, 2020 Event Date : 2024-11-02 Premium : £8,705.83 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
|
ZLB/XSFJNI-E0GJSF/L4.4D
|
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
|
2024-11-02
|
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
|
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
|
2024-01-31
|
allianz-missed-event
|
Ticket Missed Event Insurance Policy: 38FCQ/WSOZ/F.K0K2Dear Alice Gilbert, Policy No.: 38FCQ/WSOZ/F.K0K2 Worldpay transaction No. : NN68EC53WS4XT6YR Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Alice Gilbert Address:656 Edwards lock New Owen HS1 5TF GB Email : wardhazel@example.org Phone : 0115 4960720, Policy Details Type of policy: Missed Event Insurance Purchase Date : 09/10/2025 Event Date : 11/11/22 Premium : £8,027.30 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Alice Gilbert, Policy No.: 38FCQ/WSOZ/F.K0K2 Worldpay transaction No. : NN68EC53WS4XT6YR Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Alice Gilbert Address:656 Edwards lock New Owen HS1 5TF GB Email : wardhazel@example.org Phone : 0115 4960720, Policy Details Type of policy: Missed Event Insurance Purchase Date : 09/10/2025 Event Date : 11/11/22 Premium : £8,027.30 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
|
38FCQ/WSOZ/F.K0K2
|
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
|
11/11/22
|
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
|
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
|
2024-01-31
|
allianz-missed-event
|
Ticket Missed Event Insurance Policy: TZNO08/B3S3/R70WDear Paul Hale, Policy No.: TZNO08/B3S3/R70W Worldpay transaction No. : PG77KM40GH1WT4FE Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Paul Hale Address:1 Fisher orchard North Judith WC67 6BJ GB Email : bryanwoods@example.com Phone : (0131)4960171, Policy Details Type of policy: Missed Event Insurance Purchase Date : Monday 25 August, 2025 Event Date : 2020-09-08 Premium : £4,427.72 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Paul Hale, Policy No.: TZNO08/B3S3/R70W Worldpay transaction No. : PG77KM40GH1WT4FE Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Paul Hale Address:1 Fisher orchard North Judith WC67 6BJ GB Email : bryanwoods@example.com Phone : (0131)4960171, Policy Details Type of policy: Missed Event Insurance Purchase Date : Monday 25 August, 2025 Event Date : 2020-09-08 Premium : £4,427.72 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
|
TZNO08/B3S3/R70W
|
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
|
2020-09-08
|
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
|
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
|
2024-01-31
|
allianz-missed-event
|
Ticket Missed Event Insurance Policy: OHO.9JNYHEDear Amy Ali, Policy No.: OHO.9JNYHE Worldpay transaction No. : TE15IZ13TU3IW6FD Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Amy Ali Address:21 Peacock brook Bethanymouth NE0 7EX GB Email : hollie12@example.org Phone : 0118 496 0969, Policy Details Type of policy: Missed Event Insurance Purchase Date : 31/05/2019 Event Date : 27 June, 2021 Premium : £3,762.62 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Amy Ali, Policy No.: OHO.9JNYHE Worldpay transaction No. : TE15IZ13TU3IW6FD Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Amy Ali Address:21 Peacock brook Bethanymouth NE0 7EX GB Email : hollie12@example.org Phone : 0118 496 0969, Policy Details Type of policy: Missed Event Insurance Purchase Date : 31/05/2019 Event Date : 27 June, 2021 Premium : £3,762.62 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
|
OHO.9JNYHE
|
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
|
27 June, 2021
|
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
|
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
|
2024-01-31
|
allianz-missed-event
|
Ticket Missed Event Insurance Policy: ORHZULCCQVKGNQCDear Catherine Cole, Policy No.: ORHZULCCQVKGNQC Worldpay transaction No. : ZN29XB88DL7KL7ZC Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Catherine Cole Address:5 Jordan mountain New Jessicaton W8T 2ES GB Email : watkinsdenise@example.org Phone : +44191 496 0877, Policy Details Type of policy: Missed Event Insurance Purchase Date : 23 May, 2021 Event Date : 18 June, 2019 Premium : £196.86 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Catherine Cole, Policy No.: ORHZULCCQVKGNQC Worldpay transaction No. : ZN29XB88DL7KL7ZC Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Catherine Cole Address:5 Jordan mountain New Jessicaton W8T 2ES GB Email : watkinsdenise@example.org Phone : +44191 496 0877, Policy Details Type of policy: Missed Event Insurance Purchase Date : 23 May, 2021 Event Date : 18 June, 2019 Premium : £196.86 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
|
ORHZULCCQVKGNQC
|
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
|
18 June, 2019
|
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
|
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
|
2024-01-31
|
allianz-missed-event
|
Ticket Missed Event Insurance Policy: 9/PHLETPP/PSWGIP_-OHDear Valerie Brown, Policy No.: 9/PHLETPP/PSWGIP_-OH Worldpay transaction No. : FF16ON72DN3DJ7LH Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Valerie Brown Address:068 Beth coves West Jamie M38 5TG GB Email : martinmelanie@example.com Phone : +44151 4960853, Policy Details Type of policy: Missed Event Insurance Purchase Date : 13 November, 2024 Event Date : 2023-08-13 Premium : £6,394.66 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Valerie Brown, Policy No.: 9/PHLETPP/PSWGIP_-OH Worldpay transaction No. : FF16ON72DN3DJ7LH Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Valerie Brown Address:068 Beth coves West Jamie M38 5TG GB Email : martinmelanie@example.com Phone : +44151 4960853, Policy Details Type of policy: Missed Event Insurance Purchase Date : 13 November, 2024 Event Date : 2023-08-13 Premium : £6,394.66 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
|
9/PHLETPP/PSWGIP_-OH
|
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
|
2023-08-13
|
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
|
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
|
2024-01-31
|
allianz-missed-event
|
Ticket Missed Event Insurance Policy: 5JH-Z0C2_49Dear Joe Walton, Policy No.: 5JH-Z0C2_49 Worldpay transaction No. : IK66LD39GO9HF1HX Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Joe Walton Address:61 Stuart village Juliaton B5F 8YU GB Email : mariamatthews@example.org Phone : +44114 4960537, Policy Details Type of policy: Missed Event Insurance Purchase Date : 04/04/19 Event Date : 05 July, 2019 Premium : £6,921.86 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Joe Walton, Policy No.: 5JH-Z0C2_49 Worldpay transaction No. : IK66LD39GO9HF1HX Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Joe Walton Address:61 Stuart village Juliaton B5F 8YU GB Email : mariamatthews@example.org Phone : +44114 4960537, Policy Details Type of policy: Missed Event Insurance Purchase Date : 04/04/19 Event Date : 05 July, 2019 Premium : £6,921.86 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
|
5JH-Z0C2_49
|
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
|
05 July, 2019
|
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
|
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
|
2024-01-31
|
allianz-missed-event
|
Ticket Missed Event Insurance Policy: pc-cwxkpgmg-Dear Jacob Bryan, Policy No.: pc-cwxkpgmg- Worldpay transaction No. : QJ40HY37NO5MY9YH Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Jacob Bryan Address:341 Skinner center Port Lydia NG4P 8FL GB Email : barbara66@example.org Phone : +44(0)9098790885, Policy Details Type of policy: Missed Event Insurance Purchase Date : Friday 12 April, 2024 Event Date : 13/03/2023 Premium : £8,217.21 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Jacob Bryan, Policy No.: pc-cwxkpgmg- Worldpay transaction No. : QJ40HY37NO5MY9YH Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Jacob Bryan Address:341 Skinner center Port Lydia NG4P 8FL GB Email : barbara66@example.org Phone : +44(0)9098790885, Policy Details Type of policy: Missed Event Insurance Purchase Date : Friday 12 April, 2024 Event Date : 13/03/2023 Premium : £8,217.21 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
|
pc-cwxkpgmg-
|
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
|
13/03/2023
|
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
|
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
|
2024-01-31
|
allianz-missed-event
|
Ticket Missed Event Insurance Policy: ZR82MUGL6TGYOZHIWVDear Ms Vanessa Gregory, Policy No.: ZR82MUGL6TGYOZHIWV Worldpay transaction No. : EG47XR15OM0XC7GV Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Ms Vanessa Gregory Address:7 Blake branch Samstad N7 5FX GB Email : mandysmith@example.org Phone : +44(0)1914960125, Policy Details Type of policy: Missed Event Insurance Purchase Date : 19 December, 2024 Event Date : 16 November, 2021 Premium : £8,542.93 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Ms Vanessa Gregory, Policy No.: ZR82MUGL6TGYOZHIWV Worldpay transaction No. : EG47XR15OM0XC7GV Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Ms Vanessa Gregory Address:7 Blake branch Samstad N7 5FX GB Email : mandysmith@example.org Phone : +44(0)1914960125, Policy Details Type of policy: Missed Event Insurance Purchase Date : 19 December, 2024 Event Date : 16 November, 2021 Premium : £8,542.93 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
|
ZR82MUGL6TGYOZHIWV
|
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
|
16 November, 2021
|
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
|
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
|
2024-01-31
|
allianz-missed-event
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Ticket Missed Event Insurance Policy: QHDEW.ADear Dr Lindsey Rogers, Policy No.: QHDEW.A Worldpay transaction No. : ZT46FX68QD2CR5ZL Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Dr Lindsey Rogers Address:564 Dawson shore North Amybury G34 3UN GB Email : karen10@example.com Phone : 020 7946 0656, Policy Details Type of policy: Missed Event Insurance Purchase Date : Saturday 02 January, 2021 Event Date : Friday 08 October, 2021 Premium : £3,592.38 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Dr Lindsey Rogers, Policy No.: QHDEW.A Worldpay transaction No. : ZT46FX68QD2CR5ZL Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Dr Lindsey Rogers Address:564 Dawson shore North Amybury G34 3UN GB Email : karen10@example.com Phone : 020 7946 0656, Policy Details Type of policy: Missed Event Insurance Purchase Date : Saturday 02 January, 2021 Event Date : Friday 08 October, 2021 Premium : £3,592.38 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
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QHDEW.A
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(?<=Policy No\.: )[-\w_\/\.]+?(?= )
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Friday 08 October, 2021
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(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
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(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
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2024-01-31
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allianz-missed-event
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Ticket Missed Event Insurance Policy: K6A6GIWG8LQDear Jake Taylor, Policy No.: K6A6GIWG8LQ Worldpay transaction No. : KZ18QX89LN6LD0BH Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Jake Taylor Address:Flat 37 Simpson drive West Stewart HR1P 1LW GB Email : clarketerry@example.com Phone : (0141) 4960228, Policy Details Type of policy: Missed Event Insurance Purchase Date : 17/04/2022 Event Date : 06/12/24 Premium : £5,655.53 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Jake Taylor, Policy No.: K6A6GIWG8LQ Worldpay transaction No. : KZ18QX89LN6LD0BH Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Jake Taylor Address:Flat 37 Simpson drive West Stewart HR1P 1LW GB Email : clarketerry@example.com Phone : (0141) 4960228, Policy Details Type of policy: Missed Event Insurance Purchase Date : 17/04/2022 Event Date : 06/12/24 Premium : £5,655.53 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
|
K6A6GIWG8LQ
|
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
|
06/12/24
|
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
|
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
|
2024-01-31
|
allianz-missed-event
|
Ticket Missed Event Insurance Policy: 3F811714VGDear Joshua Fletcher, Policy No.: 3F811714VG Worldpay transaction No. : NB49TB53EL9XM7KW Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Joshua Fletcher Address:98 Shaw place Smithtown S4 4RT GB Email : danny50@example.org Phone : (0116)4960888, Policy Details Type of policy: Missed Event Insurance Purchase Date : Saturday 09 November, 2019 Event Date : 16/10/20 Premium : £4,571.82 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Joshua Fletcher, Policy No.: 3F811714VG Worldpay transaction No. : NB49TB53EL9XM7KW Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Joshua Fletcher Address:98 Shaw place Smithtown S4 4RT GB Email : danny50@example.org Phone : (0116)4960888, Policy Details Type of policy: Missed Event Insurance Purchase Date : Saturday 09 November, 2019 Event Date : 16/10/20 Premium : £4,571.82 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
|
3F811714VG
|
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
|
16/10/20
|
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
|
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
|
2024-01-31
|
allianz-missed-event
|
Ticket Missed Event Insurance Policy: FDNYJ.JEJ/JM._VKBDear Gregory Smith-Evans, Policy No.: FDNYJ.JEJ/JM._VKB Worldpay transaction No. : MH00BM09MX5VV5OU Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Gregory Smith-Evans Address:94 Frederick corner Jonesstad E21 8NX GB Email : lbegum@example.com Phone : (0141) 496 0219, Policy Details Type of policy: Missed Event Insurance Purchase Date : 08 May, 2024 Event Date : Fri 10 December, 2021 Premium : £4,431.53 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Gregory Smith-Evans, Policy No.: FDNYJ.JEJ/JM._VKB Worldpay transaction No. : MH00BM09MX5VV5OU Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Gregory Smith-Evans Address:94 Frederick corner Jonesstad E21 8NX GB Email : lbegum@example.com Phone : (0141) 496 0219, Policy Details Type of policy: Missed Event Insurance Purchase Date : 08 May, 2024 Event Date : Fri 10 December, 2021 Premium : £4,431.53 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
|
FDNYJ.JEJ/JM._VKB
|
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
|
Fri 10 December, 2021
|
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
|
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
|
2024-01-31
|
allianz-missed-event
|
Ticket Missed Event Insurance Policy: vkpmjuritwdvswlsnbf/Dear Miss Frances Skinner, Policy No.: vkpmjuritwdvswlsnbf/ Worldpay transaction No. : VL66VY67OX1OT5NT Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Miss Frances Skinner Address:Studio 2 Spencer highway Port Zoe WC1 7LY GB Email : neil37@example.com Phone : +44(0)115 496 0452, Policy Details Type of policy: Missed Event Insurance Purchase Date : 12 April, 2024 Event Date : 16/08/2025 Premium : £7,207.18 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Miss Frances Skinner, Policy No.: vkpmjuritwdvswlsnbf/ Worldpay transaction No. : VL66VY67OX1OT5NT Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Miss Frances Skinner Address:Studio 2 Spencer highway Port Zoe WC1 7LY GB Email : neil37@example.com Phone : +44(0)115 496 0452, Policy Details Type of policy: Missed Event Insurance Purchase Date : 12 April, 2024 Event Date : 16/08/2025 Premium : £7,207.18 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
|
vkpmjuritwdvswlsnbf/
|
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
|
16/08/2025
|
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
|
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
|
2024-01-31
|
allianz-missed-event
|
Ticket Missed Event Insurance Policy: 4BX_0B7QA1E6/4R/0HV9FB3Dear Arthur Swift, Policy No.: 4BX_0B7QA1E6/4R/0HV9FB3 Worldpay transaction No. : CM27CR80CB9LI5PP Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Arthur Swift Address:976 Cameron summit Chambersberg LN21 3ND GB Email : darrenhill@example.org Phone : +44909 8790039, Policy Details Type of policy: Missed Event Insurance Purchase Date : Mon 27 April, 2020 Event Date : 09/02/24 Premium : £1,363.50 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Arthur Swift, Policy No.: 4BX_0B7QA1E6/4R/0HV9FB3 Worldpay transaction No. : CM27CR80CB9LI5PP Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Arthur Swift Address:976 Cameron summit Chambersberg LN21 3ND GB Email : darrenhill@example.org Phone : +44909 8790039, Policy Details Type of policy: Missed Event Insurance Purchase Date : Mon 27 April, 2020 Event Date : 09/02/24 Premium : £1,363.50 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
|
4BX_0B7QA1E6/4R/0HV9FB3
|
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
|
09/02/24
|
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
|
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
|
2024-01-31
|
allianz-missed-event
|
Ticket Missed Event Insurance Policy: fnptewukpgDear Georgia Johnson, Policy No.: fnptewukpg Worldpay transaction No. : VM18VT26JE9OI0BB Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Georgia Johnson Address:77 Lynch place Houghtonborough E4 2WH GB Email : kim45@example.org Phone : +441154960737, Policy Details Type of policy: Missed Event Insurance Purchase Date : 05 April, 2020 Event Date : 01/06/2022 Premium : £9,410.03 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Georgia Johnson, Policy No.: fnptewukpg Worldpay transaction No. : VM18VT26JE9OI0BB Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Georgia Johnson Address:77 Lynch place Houghtonborough E4 2WH GB Email : kim45@example.org Phone : +441154960737, Policy Details Type of policy: Missed Event Insurance Purchase Date : 05 April, 2020 Event Date : 01/06/2022 Premium : £9,410.03 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
|
fnptewukpg
|
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
|
01/06/2022
|
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
|
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
|
2024-01-31
|
allianz-missed-event
|
Ticket Missed Event Insurance Policy: 9EZBDS62WNZOV/5QDear Carol Howe-Morgan, Policy No.: 9EZBDS62WNZOV/5Q Worldpay transaction No. : KP28EL20OM8MG3JZ Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Carol Howe-Morgan Address:693 Smith motorway West Hilaryport W2 1NX GB Email : rickywilson@example.net Phone : 0141 4960976, Policy Details Type of policy: Missed Event Insurance Purchase Date : 2021-02-12 Event Date : 07 January, 2024 Premium : £2,843.50 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Carol Howe-Morgan, Policy No.: 9EZBDS62WNZOV/5Q Worldpay transaction No. : KP28EL20OM8MG3JZ Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Carol Howe-Morgan Address:693 Smith motorway West Hilaryport W2 1NX GB Email : rickywilson@example.net Phone : 0141 4960976, Policy Details Type of policy: Missed Event Insurance Purchase Date : 2021-02-12 Event Date : 07 January, 2024 Premium : £2,843.50 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
|
9EZBDS62WNZOV/5Q
|
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
|
07 January, 2024
|
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
|
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
|
2024-01-31
|
allianz-missed-event
|
Ticket Missed Event Insurance Policy: FOR-ANCDear Mr Howard Martin, Policy No.: FOR-ANC Worldpay transaction No. : QU98ZM84PX0ZD8MW Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Mr Howard Martin Address:Flat 25 Wood club South Donald DE15 9WX GB Email : hannah46@example.com Phone : (0116) 496 0599, Policy Details Type of policy: Missed Event Insurance Purchase Date : 2024-09-04 Event Date : 05/04/2019 Premium : £8,907.16 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Mr Howard Martin, Policy No.: FOR-ANC Worldpay transaction No. : QU98ZM84PX0ZD8MW Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Mr Howard Martin Address:Flat 25 Wood club South Donald DE15 9WX GB Email : hannah46@example.com Phone : (0116) 496 0599, Policy Details Type of policy: Missed Event Insurance Purchase Date : 2024-09-04 Event Date : 05/04/2019 Premium : £8,907.16 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
|
FOR-ANC
|
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
|
05/04/2019
|
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
|
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
|
2024-01-31
|
allianz-missed-event
|
Ticket Missed Event Insurance Policy: M/RXPMY/_VIPXH/IPFNOMDear Dr Rebecca Clements, Policy No.: M/RXPMY/_VIPXH/IPFNOM Worldpay transaction No. : DA38DF62TB2PL4IK Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Dr Rebecca Clements Address:Studio 79 Glen flat Parkerstad G81 6GD GB Email : franklindorothy@example.net Phone : (0151) 4960997, Policy Details Type of policy: Missed Event Insurance Purchase Date : 25 December, 2025 Event Date : 15 February, 2025 Premium : £8,640.56 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Dr Rebecca Clements, Policy No.: M/RXPMY/_VIPXH/IPFNOM Worldpay transaction No. : DA38DF62TB2PL4IK Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Dr Rebecca Clements Address:Studio 79 Glen flat Parkerstad G81 6GD GB Email : franklindorothy@example.net Phone : (0151) 4960997, Policy Details Type of policy: Missed Event Insurance Purchase Date : 25 December, 2025 Event Date : 15 February, 2025 Premium : £8,640.56 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
|
M/RXPMY/_VIPXH/IPFNOM
|
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
|
15 February, 2025
|
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
|
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
|
2024-01-31
|
allianz-missed-event
|
Ticket Missed Event Insurance Policy: A5-S7I/CERDear Dawn Morgan, Policy No.: A5-S7I/CER Worldpay transaction No. : JM86XQ54AN6NP0YK Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Dawn Morgan Address:Studio 5 Jessica stravenue New Harryfurt L41 6TJ GB Email : roy81@example.com Phone : (0115) 496 0756, Policy Details Type of policy: Missed Event Insurance Purchase Date : Friday 16 October, 2020 Event Date : Saturday 25 January, 2025 Premium : £6,910.33 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Dawn Morgan, Policy No.: A5-S7I/CER Worldpay transaction No. : JM86XQ54AN6NP0YK Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Dawn Morgan Address:Studio 5 Jessica stravenue New Harryfurt L41 6TJ GB Email : roy81@example.com Phone : (0115) 496 0756, Policy Details Type of policy: Missed Event Insurance Purchase Date : Friday 16 October, 2020 Event Date : Saturday 25 January, 2025 Premium : £6,910.33 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
|
A5-S7I/CER
|
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
|
Saturday 25 January, 2025
|
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
|
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
|
2024-01-31
|
allianz-missed-event
|
Ticket Missed Event Insurance Policy: W_UJVKADL.AJPTX_VDVA.IDear Deborah Jones, Policy No.: W_UJVKADL.AJPTX_VDVA.I Worldpay transaction No. : YD59TE11HK7PE5AH Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Deborah Jones Address:373 Hall lane Frederickland N59 9EJ GB Email : emilyjohn@example.net Phone : 0306 999 0165, Policy Details Type of policy: Missed Event Insurance Purchase Date : Sat 20 July, 2024 Event Date : 16/09/2021 Premium : £3,985.81 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Deborah Jones, Policy No.: W_UJVKADL.AJPTX_VDVA.I Worldpay transaction No. : YD59TE11HK7PE5AH Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Deborah Jones Address:373 Hall lane Frederickland N59 9EJ GB Email : emilyjohn@example.net Phone : 0306 999 0165, Policy Details Type of policy: Missed Event Insurance Purchase Date : Sat 20 July, 2024 Event Date : 16/09/2021 Premium : £3,985.81 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
|
W_UJVKADL.AJPTX_VDVA.I
|
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
|
16/09/2021
|
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
|
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
|
2024-01-31
|
allianz-missed-event
|
Ticket Missed Event Insurance Policy: B/JEWFRC./BGDear Damien Lewis-Coleman, Policy No.: B/JEWFRC./BG Worldpay transaction No. : OP04ER29UL8LD5ZX Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Damien Lewis-Coleman Address:8 Francis hollow Ashleyside HR6R 2AQ GB Email : graham46@example.com Phone : +4428 9018 0073, Policy Details Type of policy: Missed Event Insurance Purchase Date : 24/07/19 Event Date : 17/07/25 Premium : £5,722.21 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Damien Lewis-Coleman, Policy No.: B/JEWFRC./BG Worldpay transaction No. : OP04ER29UL8LD5ZX Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Damien Lewis-Coleman Address:8 Francis hollow Ashleyside HR6R 2AQ GB Email : graham46@example.com Phone : +4428 9018 0073, Policy Details Type of policy: Missed Event Insurance Purchase Date : 24/07/19 Event Date : 17/07/25 Premium : £5,722.21 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
|
B/JEWFRC./BG
|
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
|
17/07/25
|
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
|
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
|
2024-01-31
|
allianz-missed-event
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Ticket Missed Event Insurance Policy: 9277Y0/86JDear Gordon Saunders, Policy No.: 9277Y0/86J Worldpay transaction No. : FB02BU73HX3ZG0MT Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Gordon Saunders Address:72 Bird landing Walkerfurt NN9 8TT GB Email : shaunwatson@example.com Phone : +44151 496 0256, Policy Details Type of policy: Missed Event Insurance Purchase Date : Tue 18 July, 2023 Event Date : 14/10/2019 Premium : £3,081.39 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Gordon Saunders, Policy No.: 9277Y0/86J Worldpay transaction No. : FB02BU73HX3ZG0MT Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Gordon Saunders Address:72 Bird landing Walkerfurt NN9 8TT GB Email : shaunwatson@example.com Phone : +44151 496 0256, Policy Details Type of policy: Missed Event Insurance Purchase Date : Tue 18 July, 2023 Event Date : 14/10/2019 Premium : £3,081.39 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
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9277Y0/86J
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(?<=Policy No\.: )[-\w_\/\.]+?(?= )
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14/10/2019
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(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
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(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
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2024-01-31
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allianz-missed-event
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Ticket Missed Event Insurance Policy: 3HE3SAIPW/90LJFP8Dear Olivia Lawrence-Harrison, Policy No.: 3HE3SAIPW/90LJFP8 Worldpay transaction No. : SF12MN31TO5GH2GB Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Olivia Lawrence-Harrison Address:Flat 1 Sara prairie South Jack B54 0HW GB Email : thomashenry@example.net Phone : +44114 4960036, Policy Details Type of policy: Missed Event Insurance Purchase Date : Tue 17 December, 2024 Event Date : 26/08/2021 Premium : £2,538.06 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Olivia Lawrence-Harrison, Policy No.: 3HE3SAIPW/90LJFP8 Worldpay transaction No. : SF12MN31TO5GH2GB Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Olivia Lawrence-Harrison Address:Flat 1 Sara prairie South Jack B54 0HW GB Email : thomashenry@example.net Phone : +44114 4960036, Policy Details Type of policy: Missed Event Insurance Purchase Date : Tue 17 December, 2024 Event Date : 26/08/2021 Premium : £2,538.06 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
|
3HE3SAIPW/90LJFP8
|
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
|
26/08/2021
|
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
|
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
|
2024-01-31
|
allianz-missed-event
|
Ticket Missed Event Insurance Policy: I7LXF2CDear Ashley Rogers-Foster, Policy No.: I7LXF2C Worldpay transaction No. : BG90EI94TG3ZD6SL Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Ashley Rogers-Foster Address:183 Marshall prairie North Lorrainemouth LN5E 3YJ GB Email : tstone@example.net Phone : +448081570603, Policy Details Type of policy: Missed Event Insurance Purchase Date : 04/10/2021 Event Date : 18/04/2022 Premium : £5,467.67 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Ashley Rogers-Foster, Policy No.: I7LXF2C Worldpay transaction No. : BG90EI94TG3ZD6SL Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Ashley Rogers-Foster Address:183 Marshall prairie North Lorrainemouth LN5E 3YJ GB Email : tstone@example.net Phone : +448081570603, Policy Details Type of policy: Missed Event Insurance Purchase Date : 04/10/2021 Event Date : 18/04/2022 Premium : £5,467.67 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
|
I7LXF2C
|
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
|
18/04/2022
|
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
|
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
|
2024-01-31
|
allianz-missed-event
|
Ticket Missed Event Insurance Policy: 2BHRDI-RTFA73OPJ0GDear Anna Hughes, Policy No.: 2BHRDI-RTFA73OPJ0G Worldpay transaction No. : VZ20AV89SI2MG1EX Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Anna Hughes Address:Studio 30Q Thompson plaza Lake Shane S5 8YR GB Email : lesliefletcher@example.net Phone : (0191) 496 0992, Policy Details Type of policy: Missed Event Insurance Purchase Date : 2024-03-24 Event Date : 2025-09-09 Premium : £9,100.03 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Anna Hughes, Policy No.: 2BHRDI-RTFA73OPJ0G Worldpay transaction No. : VZ20AV89SI2MG1EX Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Anna Hughes Address:Studio 30Q Thompson plaza Lake Shane S5 8YR GB Email : lesliefletcher@example.net Phone : (0191) 496 0992, Policy Details Type of policy: Missed Event Insurance Purchase Date : 2024-03-24 Event Date : 2025-09-09 Premium : £9,100.03 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
|
2BHRDI-RTFA73OPJ0G
|
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
|
2025-09-09
|
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
|
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
|
2024-01-31
|
allianz-missed-event
|
Ticket Missed Event Insurance Policy: BE/FOUGWC6PU_IX7G4TADear Eileen Baker, Policy No.: BE/FOUGWC6PU_IX7G4TA Worldpay transaction No. : NU08NE83SX3DM4RT Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Eileen Baker Address:018 Shannon wells Lake Rebecca M5 5XL GB Email : billyevans@example.org Phone : +441174960036, Policy Details Type of policy: Missed Event Insurance Purchase Date : 2022-02-13 Event Date : 18 April, 2019 Premium : £2,437.37 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Eileen Baker, Policy No.: BE/FOUGWC6PU_IX7G4TA Worldpay transaction No. : NU08NE83SX3DM4RT Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Eileen Baker Address:018 Shannon wells Lake Rebecca M5 5XL GB Email : billyevans@example.org Phone : +441174960036, Policy Details Type of policy: Missed Event Insurance Purchase Date : 2022-02-13 Event Date : 18 April, 2019 Premium : £2,437.37 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
|
BE/FOUGWC6PU_IX7G4TA
|
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
|
18 April, 2019
|
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
|
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
|
2024-01-31
|
allianz-missed-event
|
Ticket Missed Event Insurance Policy: E7HFD2W7Dear Victoria Akhtar, Policy No.: E7HFD2W7 Worldpay transaction No. : UJ18EP26XB2PY6GZ Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Victoria Akhtar Address:00 Frederick extensions Perryborough B63 1RT GB Email : websterjacob@example.com Phone : 0151 4960747, Policy Details Type of policy: Missed Event Insurance Purchase Date : Mon 21 November, 2022 Event Date : Saturday 02 March, 2024 Premium : £5,602.44 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Victoria Akhtar, Policy No.: E7HFD2W7 Worldpay transaction No. : UJ18EP26XB2PY6GZ Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Victoria Akhtar Address:00 Frederick extensions Perryborough B63 1RT GB Email : websterjacob@example.com Phone : 0151 4960747, Policy Details Type of policy: Missed Event Insurance Purchase Date : Mon 21 November, 2022 Event Date : Saturday 02 March, 2024 Premium : £5,602.44 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
|
E7HFD2W7
|
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
|
Saturday 02 March, 2024
|
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
|
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
|
2024-01-31
|
allianz-missed-event
|
Ticket Missed Event Insurance Policy: 4HHMQ3OWDPE89XDear Dr Dennis Ward, Policy No.: 4HHMQ3OWDPE89X Worldpay transaction No. : IY91JC33SC8CN9RN Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Dr Dennis Ward Address:7 Ward neck New Graemefort M3K 9NS GB Email : stephensongregory@example.com Phone : +44131 4960212, Policy Details Type of policy: Missed Event Insurance Purchase Date : Saturday 05 August, 2023 Event Date : 01/03/2022 Premium : £5,085.59 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Dr Dennis Ward, Policy No.: 4HHMQ3OWDPE89X Worldpay transaction No. : IY91JC33SC8CN9RN Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Dr Dennis Ward Address:7 Ward neck New Graemefort M3K 9NS GB Email : stephensongregory@example.com Phone : +44131 4960212, Policy Details Type of policy: Missed Event Insurance Purchase Date : Saturday 05 August, 2023 Event Date : 01/03/2022 Premium : £5,085.59 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
|
4HHMQ3OWDPE89X
|
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
|
01/03/2022
|
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
|
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
|
2024-01-31
|
allianz-missed-event
|
Ticket Missed Event Insurance Policy: lprgj-nvkgb-ppalpDear Amanda Gill, Policy No.: lprgj-nvkgb-ppalp Worldpay transaction No. : KT82YF77VN1HP0NS Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Amanda Gill Address:Flat 05M Max ways Connollyville E72 3ZD GB Email : zgallagher@example.org Phone : (0151) 4960725, Policy Details Type of policy: Missed Event Insurance Purchase Date : Tuesday 16 December, 2025 Event Date : Thursday 16 April, 2020 Premium : £9,038.50 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Amanda Gill, Policy No.: lprgj-nvkgb-ppalp Worldpay transaction No. : KT82YF77VN1HP0NS Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Amanda Gill Address:Flat 05M Max ways Connollyville E72 3ZD GB Email : zgallagher@example.org Phone : (0151) 4960725, Policy Details Type of policy: Missed Event Insurance Purchase Date : Tuesday 16 December, 2025 Event Date : Thursday 16 April, 2020 Premium : £9,038.50 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
|
lprgj-nvkgb-ppalp
|
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
|
Thursday 16 April, 2020
|
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
|
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
|
2024-01-31
|
allianz-missed-event
|
Ticket Missed Event Insurance Policy: KEI_R.GXP-S--RU.WDear Carol Adams-Pollard, Policy No.: KEI_R.GXP-S--RU.W Worldpay transaction No. : WB33TJ18FS4UA8YC Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Carol Adams-Pollard Address:Flat 3 Pearson street Lake Teresahaven W5S 3EU GB Email : nmurray@example.com Phone : +44(0)151 496 0809, Policy Details Type of policy: Missed Event Insurance Purchase Date : 2021-02-16 Event Date : 2022-01-29 Premium : £5,762.94 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Carol Adams-Pollard, Policy No.: KEI_R.GXP-S--RU.W Worldpay transaction No. : WB33TJ18FS4UA8YC Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Carol Adams-Pollard Address:Flat 3 Pearson street Lake Teresahaven W5S 3EU GB Email : nmurray@example.com Phone : +44(0)151 496 0809, Policy Details Type of policy: Missed Event Insurance Purchase Date : 2021-02-16 Event Date : 2022-01-29 Premium : £5,762.94 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
|
KEI_R.GXP-S--RU.W
|
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
|
2022-01-29
|
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
|
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
|
2024-01-31
|
allianz-missed-event
|
Ticket Missed Event Insurance Policy: TV2L9BGFT62YDear Sylvia Storey, Policy No.: TV2L9BGFT62Y Worldpay transaction No. : GB60DT62VD2NF2YK Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Sylvia Storey Address:459 Shepherd green Port Frederickport N6F 0UZ GB Email : wardphilip@example.org Phone : 01214960871, Policy Details Type of policy: Missed Event Insurance Purchase Date : 21 December, 2019 Event Date : 2024-09-14 Premium : £515.88 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Sylvia Storey, Policy No.: TV2L9BGFT62Y Worldpay transaction No. : GB60DT62VD2NF2YK Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Sylvia Storey Address:459 Shepherd green Port Frederickport N6F 0UZ GB Email : wardphilip@example.org Phone : 01214960871, Policy Details Type of policy: Missed Event Insurance Purchase Date : 21 December, 2019 Event Date : 2024-09-14 Premium : £515.88 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
|
TV2L9BGFT62Y
|
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
|
2024-09-14
|
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
|
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
|
2024-01-31
|
allianz-missed-event
|
Ticket Missed Event Insurance Policy: 4_ECS2J7PTMN/CECE_E0Dear Victor Jones, Policy No.: 4_ECS2J7PTMN/CECE_E0 Worldpay transaction No. : QZ62YC23QE9UY6EY Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Victor Jones Address:Studio 5 Wright cliff Port Leslie W54 4UN GB Email : denise74@example.com Phone : 0117 4960552, Policy Details Type of policy: Missed Event Insurance Purchase Date : 18/08/2021 Event Date : 22/01/2022 Premium : £2,506.97 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Victor Jones, Policy No.: 4_ECS2J7PTMN/CECE_E0 Worldpay transaction No. : QZ62YC23QE9UY6EY Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Victor Jones Address:Studio 5 Wright cliff Port Leslie W54 4UN GB Email : denise74@example.com Phone : 0117 4960552, Policy Details Type of policy: Missed Event Insurance Purchase Date : 18/08/2021 Event Date : 22/01/2022 Premium : £2,506.97 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
|
4_ECS2J7PTMN/CECE_E0
|
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
|
22/01/2022
|
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
|
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
|
2024-01-31
|
allianz-missed-event
|
Ticket Missed Event Insurance Policy: pdgiujohfxzeeigvayhakrlDear Miss Beth Newton, Policy No.: pdgiujohfxzeeigvayhakrl Worldpay transaction No. : WB90UP22SO4IE6CF Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Miss Beth Newton Address:Studio 50v Kelly radial Mariaport N5F 7XJ GB Email : mohammadharding@example.org Phone : 03069990790, Policy Details Type of policy: Missed Event Insurance Purchase Date : Saturday 15 June, 2019 Event Date : 2023-09-21 Premium : £7,118.02 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Miss Beth Newton, Policy No.: pdgiujohfxzeeigvayhakrl Worldpay transaction No. : WB90UP22SO4IE6CF Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Miss Beth Newton Address:Studio 50v Kelly radial Mariaport N5F 7XJ GB Email : mohammadharding@example.org Phone : 03069990790, Policy Details Type of policy: Missed Event Insurance Purchase Date : Saturday 15 June, 2019 Event Date : 2023-09-21 Premium : £7,118.02 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
|
pdgiujohfxzeeigvayhakrl
|
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
|
2023-09-21
|
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
|
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
|
2024-01-31
|
allianz-missed-event
|
Ticket Missed Event Insurance Policy: A.IDZLOHB-ZDXMQADear Ms Carolyn Scott, Policy No.: A.IDZLOHB-ZDXMQA Worldpay transaction No. : PV33WC17NV4KH8WZ Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Ms Carolyn Scott Address:Studio 72N Ian turnpike East Beverleyshire DE58 7JZ GB Email : baileykenneth@example.org Phone : (0131)4960679, Policy Details Type of policy: Missed Event Insurance Purchase Date : Thursday 29 October, 2020 Event Date : 27/09/2025 Premium : £9,845.25 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Ms Carolyn Scott, Policy No.: A.IDZLOHB-ZDXMQA Worldpay transaction No. : PV33WC17NV4KH8WZ Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Ms Carolyn Scott Address:Studio 72N Ian turnpike East Beverleyshire DE58 7JZ GB Email : baileykenneth@example.org Phone : (0131)4960679, Policy Details Type of policy: Missed Event Insurance Purchase Date : Thursday 29 October, 2020 Event Date : 27/09/2025 Premium : £9,845.25 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
|
A.IDZLOHB-ZDXMQA
|
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
|
27/09/2025
|
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
|
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
|
2024-01-31
|
allianz-missed-event
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Ticket Missed Event Insurance Policy: YI--TMHG_HKIDear Sally O'Brien, Policy No.: YI--TMHG_HKI Worldpay transaction No. : GR76PS48FJ9HP9HZ Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Sally O'Brien Address:Flat 13 Guy isle Catherineland TA6M 0ED GB Email : esmith@example.net Phone : (0121)4960496, Policy Details Type of policy: Missed Event Insurance Purchase Date : Wed 26 February, 2020 Event Date : Sunday 30 June, 2024 Premium : £7,631.79 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Sally O'Brien, Policy No.: YI--TMHG_HKI Worldpay transaction No. : GR76PS48FJ9HP9HZ Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Sally O'Brien Address:Flat 13 Guy isle Catherineland TA6M 0ED GB Email : esmith@example.net Phone : (0121)4960496, Policy Details Type of policy: Missed Event Insurance Purchase Date : Wed 26 February, 2020 Event Date : Sunday 30 June, 2024 Premium : £7,631.79 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
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YI--TMHG_HKI
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(?<=Policy No\.: )[-\w_\/\.]+?(?= )
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Sunday 30 June, 2024
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(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
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(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
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2024-01-31
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allianz-missed-event
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Ticket Missed Event Insurance Policy: RB./NPDHDear Donald Pearce-Matthews, Policy No.: RB./NPDH Worldpay transaction No. : PB18EH26TU3CS0UH Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Donald Pearce-Matthews Address:569 Keith radial Hydeview CR9B 5FY GB Email : yvonnebaker@example.org Phone : +44(0)1632960088, Policy Details Type of policy: Missed Event Insurance Purchase Date : 06/09/2019 Event Date : Sat 05 February, 2022 Premium : £683.41 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Donald Pearce-Matthews, Policy No.: RB./NPDH Worldpay transaction No. : PB18EH26TU3CS0UH Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Donald Pearce-Matthews Address:569 Keith radial Hydeview CR9B 5FY GB Email : yvonnebaker@example.org Phone : +44(0)1632960088, Policy Details Type of policy: Missed Event Insurance Purchase Date : 06/09/2019 Event Date : Sat 05 February, 2022 Premium : £683.41 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
|
RB./NPDH
|
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
|
Sat 05 February, 2022
|
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
|
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
|
2024-01-31
|
allianz-missed-event
|
Ticket Missed Event Insurance Policy: yn-bje_t/nb_-Dear Carol Holland, Policy No.: yn-bje_t/nb_- Worldpay transaction No. : YM42ZD86QD5VU9TB Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Carol Holland Address:267 Kirk roads Paulafurt B39 6UT GB Email : wandrews@example.com Phone : 02074960072, Policy Details Type of policy: Missed Event Insurance Purchase Date : 27/11/21 Event Date : 09/03/22 Premium : £4,955.77 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Carol Holland, Policy No.: yn-bje_t/nb_- Worldpay transaction No. : YM42ZD86QD5VU9TB Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Carol Holland Address:267 Kirk roads Paulafurt B39 6UT GB Email : wandrews@example.com Phone : 02074960072, Policy Details Type of policy: Missed Event Insurance Purchase Date : 27/11/21 Event Date : 09/03/22 Premium : £4,955.77 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
|
yn-bje_t/nb_-
|
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
|
09/03/22
|
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
|
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
|
2024-01-31
|
allianz-missed-event
|
Ticket Missed Event Insurance Policy: AQ1UNC2QDear June Woodward, Policy No.: AQ1UNC2Q Worldpay transaction No. : QL22OI37QQ7RA7IG Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder June Woodward Address:Flat 62 Simpson turnpike Sylviafurt SK18 9EG GB Email : swiftkathleen@example.org Phone : +44(0)1134960034, Policy Details Type of policy: Missed Event Insurance Purchase Date : 2023-09-30 Event Date : Fri 23 May, 2025 Premium : £8,710.10 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear June Woodward, Policy No.: AQ1UNC2Q Worldpay transaction No. : QL22OI37QQ7RA7IG Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder June Woodward Address:Flat 62 Simpson turnpike Sylviafurt SK18 9EG GB Email : swiftkathleen@example.org Phone : +44(0)1134960034, Policy Details Type of policy: Missed Event Insurance Purchase Date : 2023-09-30 Event Date : Fri 23 May, 2025 Premium : £8,710.10 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
|
AQ1UNC2Q
|
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
|
Fri 23 May, 2025
|
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
|
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
|
2024-01-31
|
allianz-missed-event
|
Ticket Missed Event Insurance Policy: 0_FIJJ-02GTW8Y7/2ODear Dr Clare Mitchell, Policy No.: 0_FIJJ-02GTW8Y7/2O Worldpay transaction No. : IX70KG00AS3SX2XV Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Dr Clare Mitchell Address:4 Gray mall West Louise BS5R 4WY GB Email : leigh38@example.net Phone : +44131 4960731, Policy Details Type of policy: Missed Event Insurance Purchase Date : 2023-03-01 Event Date : 30 July, 2019 Premium : £3,809.65 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Dr Clare Mitchell, Policy No.: 0_FIJJ-02GTW8Y7/2O Worldpay transaction No. : IX70KG00AS3SX2XV Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Dr Clare Mitchell Address:4 Gray mall West Louise BS5R 4WY GB Email : leigh38@example.net Phone : +44131 4960731, Policy Details Type of policy: Missed Event Insurance Purchase Date : 2023-03-01 Event Date : 30 July, 2019 Premium : £3,809.65 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
|
0_FIJJ-02GTW8Y7/2O
|
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
|
30 July, 2019
|
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
|
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
|
2024-01-31
|
allianz-missed-event
|
Ticket Missed Event Insurance Policy: SDXBAHPCLXH.D_IM.KWD-KFDear Dr Adrian Allen, Policy No.: SDXBAHPCLXH.D_IM.KWD-KF Worldpay transaction No. : IL52FX65TE5YW7BJ Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Dr Adrian Allen Address:665 Dickinson rapids Stevenston HP90 3ZD GB Email : graemekent@example.org Phone : 0118 4960368, Policy Details Type of policy: Missed Event Insurance Purchase Date : 16/01/21 Event Date : 20 October, 2024 Premium : £4,010.55 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Dr Adrian Allen, Policy No.: SDXBAHPCLXH.D_IM.KWD-KF Worldpay transaction No. : IL52FX65TE5YW7BJ Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Dr Adrian Allen Address:665 Dickinson rapids Stevenston HP90 3ZD GB Email : graemekent@example.org Phone : 0118 4960368, Policy Details Type of policy: Missed Event Insurance Purchase Date : 16/01/21 Event Date : 20 October, 2024 Premium : £4,010.55 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
|
SDXBAHPCLXH.D_IM.KWD-KF
|
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
|
20 October, 2024
|
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
|
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
|
2024-01-31
|
allianz-missed-event
|
Ticket Missed Event Insurance Policy: Y0R-6X_MTS3BNACQDear Marion Lee, Policy No.: Y0R-6X_MTS3BNACQ Worldpay transaction No. : ZH83ZC78KP3HH8FZ Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Marion Lee Address:643 Atkins junction Woodmouth E3 2NU GB Email : parcher@example.net Phone : +44121 496 0703, Policy Details Type of policy: Missed Event Insurance Purchase Date : Friday 15 March, 2019 Event Date : 2023-11-13 Premium : £2,244.69 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Marion Lee, Policy No.: Y0R-6X_MTS3BNACQ Worldpay transaction No. : ZH83ZC78KP3HH8FZ Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Marion Lee Address:643 Atkins junction Woodmouth E3 2NU GB Email : parcher@example.net Phone : +44121 496 0703, Policy Details Type of policy: Missed Event Insurance Purchase Date : Friday 15 March, 2019 Event Date : 2023-11-13 Premium : £2,244.69 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
|
Y0R-6X_MTS3BNACQ
|
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
|
2023-11-13
|
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
|
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
|
2024-01-31
|
allianz-missed-event
|
Ticket Missed Event Insurance Policy: H/YJSABJNXTDear Jonathan Reynolds, Policy No.: H/YJSABJNXT Worldpay transaction No. : MQ36DL11MP0EF6DU Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Jonathan Reynolds Address:0 Jenkins square Vincentberg B9U 4WX GB Email : amy38@example.net Phone : (0808) 157 0033, Policy Details Type of policy: Missed Event Insurance Purchase Date : 13 December, 2023 Event Date : 26 June, 2023 Premium : £2,697.37 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Jonathan Reynolds, Policy No.: H/YJSABJNXT Worldpay transaction No. : MQ36DL11MP0EF6DU Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Jonathan Reynolds Address:0 Jenkins square Vincentberg B9U 4WX GB Email : amy38@example.net Phone : (0808) 157 0033, Policy Details Type of policy: Missed Event Insurance Purchase Date : 13 December, 2023 Event Date : 26 June, 2023 Premium : £2,697.37 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
|
H/YJSABJNXT
|
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
|
26 June, 2023
|
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
|
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
|
2024-01-31
|
allianz-missed-event
|
Ticket Missed Event Insurance Policy: oamblriwaxvv_uw.hvDear Mrs Kerry Fowler, Policy No.: oamblriwaxvv_uw.hv Worldpay transaction No. : QM69QQ71ZG0PL0OO Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Mrs Kerry Fowler Address:6 Allan islands New Luke BB5 2PS GB Email : kayleigh42@example.net Phone : 0121 496 0649, Policy Details Type of policy: Missed Event Insurance Purchase Date : 2024-03-07 Event Date : Thu 10 December, 2020 Premium : £5,134.81 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Mrs Kerry Fowler, Policy No.: oamblriwaxvv_uw.hv Worldpay transaction No. : QM69QQ71ZG0PL0OO Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Mrs Kerry Fowler Address:6 Allan islands New Luke BB5 2PS GB Email : kayleigh42@example.net Phone : 0121 496 0649, Policy Details Type of policy: Missed Event Insurance Purchase Date : 2024-03-07 Event Date : Thu 10 December, 2020 Premium : £5,134.81 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
|
oamblriwaxvv_uw.hv
|
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
|
Thu 10 December, 2020
|
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
|
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
|
2024-01-31
|
allianz-missed-event
|
Ticket Missed Event Insurance Policy: 90677U0BRB-//YT/5CPODear Geoffrey Bradley-Ellis, Policy No.: 90677U0BRB-//YT/5CPO Worldpay transaction No. : TI34VY10EP6FA1KV Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Geoffrey Bradley-Ellis Address:Studio 73 Glen canyon Adamstad M8S 5BS GB Email : holliebooth@example.org Phone : +44113 4960218, Policy Details Type of policy: Missed Event Insurance Purchase Date : 21/03/2020 Event Date : 21 March, 2022 Premium : £6,804.68 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Geoffrey Bradley-Ellis, Policy No.: 90677U0BRB-//YT/5CPO Worldpay transaction No. : TI34VY10EP6FA1KV Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Geoffrey Bradley-Ellis Address:Studio 73 Glen canyon Adamstad M8S 5BS GB Email : holliebooth@example.org Phone : +44113 4960218, Policy Details Type of policy: Missed Event Insurance Purchase Date : 21/03/2020 Event Date : 21 March, 2022 Premium : £6,804.68 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
|
90677U0BRB-//YT/5CPO
|
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
|
21 March, 2022
|
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
|
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
|
2024-01-31
|
allianz-missed-event
|
Ticket Missed Event Insurance Policy: A/BEAWSIXBTSKTUSSZDear Dr Mary Oliver, Policy No.: A/BEAWSIXBTSKTUSSZ Worldpay transaction No. : EV59PR09QM3BG1EI Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Dr Mary Oliver Address:Studio 7 Harriet walk West Tony N3H 8ZN GB Email : pbrooks@example.org Phone : +44(0)117 496 0370, Policy Details Type of policy: Missed Event Insurance Purchase Date : 01 January, 2021 Event Date : 2021-05-26 Premium : £1,653.93 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Dr Mary Oliver, Policy No.: A/BEAWSIXBTSKTUSSZ Worldpay transaction No. : EV59PR09QM3BG1EI Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Dr Mary Oliver Address:Studio 7 Harriet walk West Tony N3H 8ZN GB Email : pbrooks@example.org Phone : +44(0)117 496 0370, Policy Details Type of policy: Missed Event Insurance Purchase Date : 01 January, 2021 Event Date : 2021-05-26 Premium : £1,653.93 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
|
A/BEAWSIXBTSKTUSSZ
|
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
|
2021-05-26
|
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
|
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
|
2024-01-31
|
allianz-missed-event
|
Ticket Missed Event Insurance Policy: DZY.-JP/-ODear Ms Melanie Holt, Policy No.: DZY.-JP/-O Worldpay transaction No. : VI10SQ83WK9WB5EP Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Ms Melanie Holt Address:Flat 85 Glenn trafficway Allenside M9 0XA GB Email : abbiewood@example.com Phone : +44(0)1174960759, Policy Details Type of policy: Missed Event Insurance Purchase Date : Friday 13 May, 2022 Event Date : 2024-05-28 Premium : £1,686.87 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Ms Melanie Holt, Policy No.: DZY.-JP/-O Worldpay transaction No. : VI10SQ83WK9WB5EP Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Ms Melanie Holt Address:Flat 85 Glenn trafficway Allenside M9 0XA GB Email : abbiewood@example.com Phone : +44(0)1174960759, Policy Details Type of policy: Missed Event Insurance Purchase Date : Friday 13 May, 2022 Event Date : 2024-05-28 Premium : £1,686.87 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
|
DZY.-JP/-O
|
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
|
2024-05-28
|
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
|
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
|
2024-01-31
|
allianz-missed-event
|
Ticket Missed Event Insurance Policy: V0NY/V52XJ1Dear Grace Marsden, Policy No.: V0NY/V52XJ1 Worldpay transaction No. : AM00LK15RX7TR2YC Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Grace Marsden Address:49 Robinson islands Elliottberg WA1Y 3LG GB Email : zmiddleton@example.org Phone : (01632) 960668, Policy Details Type of policy: Missed Event Insurance Purchase Date : 16/10/2019 Event Date : Saturday 06 July, 2024 Premium : £2,947.77 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Grace Marsden, Policy No.: V0NY/V52XJ1 Worldpay transaction No. : AM00LK15RX7TR2YC Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Grace Marsden Address:49 Robinson islands Elliottberg WA1Y 3LG GB Email : zmiddleton@example.org Phone : (01632) 960668, Policy Details Type of policy: Missed Event Insurance Purchase Date : 16/10/2019 Event Date : Saturday 06 July, 2024 Premium : £2,947.77 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
|
V0NY/V52XJ1
|
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
|
Saturday 06 July, 2024
|
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
|
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
|
2024-01-31
|
allianz-missed-event
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Ticket Missed Event Insurance Policy: RYY.A/9GDE7UCF_CW2IBFQ3ZLDear Charlene Harvey, Policy No.: RYY.A/9GDE7UCF_CW2IBFQ3ZL Worldpay transaction No. : MZ11NW56VH3ON5TD Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Charlene Harvey Address:7 Fletcher hollow New Nathan M0T 6AP GB Email : youngwilliam@example.org Phone : +44(0)115 496 0970, Policy Details Type of policy: Missed Event Insurance Purchase Date : 12 January, 2024 Event Date : 26/04/2024 Premium : £2,895.09 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Charlene Harvey, Policy No.: RYY.A/9GDE7UCF_CW2IBFQ3ZL Worldpay transaction No. : MZ11NW56VH3ON5TD Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Charlene Harvey Address:7 Fletcher hollow New Nathan M0T 6AP GB Email : youngwilliam@example.org Phone : +44(0)115 496 0970, Policy Details Type of policy: Missed Event Insurance Purchase Date : 12 January, 2024 Event Date : 26/04/2024 Premium : £2,895.09 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
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RYY.A/9GDE7UCF_CW2IBFQ3ZL
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(?<=Policy No\.: )[-\w_\/\.]+?(?= )
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26/04/2024
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(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
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(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
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2024-01-31
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allianz-missed-event
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Ticket Missed Event Insurance Policy: DAXURBWFNBQZXDear Janet Davidson, Policy No.: DAXURBWFNBQZX Worldpay transaction No. : GS39BJ03LT0PA3QK Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Janet Davidson Address:380 Banks locks South Leonard WS4V 0GZ GB Email : swhite@example.org Phone : (0161) 496 0200, Policy Details Type of policy: Missed Event Insurance Purchase Date : Thursday 19 September, 2019 Event Date : Sun 21 September, 2025 Premium : £2,743.71 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Janet Davidson, Policy No.: DAXURBWFNBQZX Worldpay transaction No. : GS39BJ03LT0PA3QK Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Janet Davidson Address:380 Banks locks South Leonard WS4V 0GZ GB Email : swhite@example.org Phone : (0161) 496 0200, Policy Details Type of policy: Missed Event Insurance Purchase Date : Thursday 19 September, 2019 Event Date : Sun 21 September, 2025 Premium : £2,743.71 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
|
DAXURBWFNBQZX
|
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
|
Sun 21 September, 2025
|
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
|
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
|
2024-01-31
|
allianz-missed-event
|
Ticket Missed Event Insurance Policy: TJ-PVCW-PVLXJCAMEEKDear Mr Glen Edwards, Policy No.: TJ-PVCW-PVLXJCAMEEK Worldpay transaction No. : RR46SB17MM0AQ8FD Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Mr Glen Edwards Address:470 Irene fields Craigland E27 3TB GB Email : paula85@example.com Phone : +44141 496 0074, Policy Details Type of policy: Missed Event Insurance Purchase Date : 20/05/19 Event Date : 06/05/2019 Premium : £9,364.58 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Mr Glen Edwards, Policy No.: TJ-PVCW-PVLXJCAMEEK Worldpay transaction No. : RR46SB17MM0AQ8FD Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Mr Glen Edwards Address:470 Irene fields Craigland E27 3TB GB Email : paula85@example.com Phone : +44141 496 0074, Policy Details Type of policy: Missed Event Insurance Purchase Date : 20/05/19 Event Date : 06/05/2019 Premium : £9,364.58 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
|
TJ-PVCW-PVLXJCAMEEK
|
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
|
06/05/2019
|
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
|
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
|
2024-01-31
|
allianz-missed-event
|
Ticket Missed Event Insurance Policy: DCX/P01X/P4TDear Dr Tom Hunt, Policy No.: DCX/P01X/P4T Worldpay transaction No. : HU64WU82QZ8TQ4DW Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Dr Tom Hunt Address:Studio 17 Gavin burg South Debra SK8 4TP GB Email : robert92@example.com Phone : +44191 496 0818, Policy Details Type of policy: Missed Event Insurance Purchase Date : 05/05/19 Event Date : Sunday 13 October, 2024 Premium : £6,007.61 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Dr Tom Hunt, Policy No.: DCX/P01X/P4T Worldpay transaction No. : HU64WU82QZ8TQ4DW Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Dr Tom Hunt Address:Studio 17 Gavin burg South Debra SK8 4TP GB Email : robert92@example.com Phone : +44191 496 0818, Policy Details Type of policy: Missed Event Insurance Purchase Date : 05/05/19 Event Date : Sunday 13 October, 2024 Premium : £6,007.61 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
|
DCX/P01X/P4T
|
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
|
Sunday 13 October, 2024
|
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
|
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
|
2024-01-31
|
allianz-missed-event
|
Ticket Missed Event Insurance Policy: KKOWZ.XRERBSCVJBTTCDear Dr Tracy Marshall, Policy No.: KKOWZ.XRERBSCVJBTTC Worldpay transaction No. : OW77SN48KI2IA5QN Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Dr Tracy Marshall Address:03 Maria plaza South Kevin NP45 2WZ GB Email : hudsontracy@example.net Phone : +44(0)115 496 0093, Policy Details Type of policy: Missed Event Insurance Purchase Date : 11 May, 2020 Event Date : Friday 27 March, 2020 Premium : £7,936.97 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Dr Tracy Marshall, Policy No.: KKOWZ.XRERBSCVJBTTC Worldpay transaction No. : OW77SN48KI2IA5QN Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Dr Tracy Marshall Address:03 Maria plaza South Kevin NP45 2WZ GB Email : hudsontracy@example.net Phone : +44(0)115 496 0093, Policy Details Type of policy: Missed Event Insurance Purchase Date : 11 May, 2020 Event Date : Friday 27 March, 2020 Premium : £7,936.97 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
|
KKOWZ.XRERBSCVJBTTC
|
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
|
Friday 27 March, 2020
|
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
|
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
|
2024-01-31
|
allianz-missed-event
|
Ticket Missed Event Insurance Policy: 5XW3WN/4W11GTK.JE5MDYR/DXDear Bradley Payne-Norman, Policy No.: 5XW3WN/4W11GTK.JE5MDYR/DX Worldpay transaction No. : BA32NB88TF8AX6JT Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Bradley Payne-Norman Address:71 Watson crescent Lake Cameronmouth M58 1TP GB Email : bcollins@example.net Phone : +441514960560, Policy Details Type of policy: Missed Event Insurance Purchase Date : Wednesday 24 June, 2020 Event Date : Saturday 07 September, 2019 Premium : £5,790.71 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Bradley Payne-Norman, Policy No.: 5XW3WN/4W11GTK.JE5MDYR/DX Worldpay transaction No. : BA32NB88TF8AX6JT Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Bradley Payne-Norman Address:71 Watson crescent Lake Cameronmouth M58 1TP GB Email : bcollins@example.net Phone : +441514960560, Policy Details Type of policy: Missed Event Insurance Purchase Date : Wednesday 24 June, 2020 Event Date : Saturday 07 September, 2019 Premium : £5,790.71 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
|
5XW3WN/4W11GTK.JE5MDYR/DX
|
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
|
Saturday 07 September, 2019
|
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
|
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
|
2024-01-31
|
allianz-missed-event
|
Ticket Missed Event Insurance Policy: cb/ovb-onn-v.e.v-lDear Mandy Mellor, Policy No.: cb/ovb-onn-v.e.v-l Worldpay transaction No. : OH73QJ58VB4SG4DT Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Mandy Mellor Address:Studio 2 Nicholas locks Bakershire G37 5UZ GB Email : janeyoung@example.com Phone : (0191)4960170, Policy Details Type of policy: Missed Event Insurance Purchase Date : 13/01/2025 Event Date : 30 April, 2022 Premium : £7,884.38 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Mandy Mellor, Policy No.: cb/ovb-onn-v.e.v-l Worldpay transaction No. : OH73QJ58VB4SG4DT Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Mandy Mellor Address:Studio 2 Nicholas locks Bakershire G37 5UZ GB Email : janeyoung@example.com Phone : (0191)4960170, Policy Details Type of policy: Missed Event Insurance Purchase Date : 13/01/2025 Event Date : 30 April, 2022 Premium : £7,884.38 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
|
cb/ovb-onn-v.e.v-l
|
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
|
30 April, 2022
|
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
|
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
|
2024-01-31
|
allianz-missed-event
|
Ticket Missed Event Insurance Policy: 2Z/AGG_F5HZV1Dear Lawrence Clayton, Policy No.: 2Z/AGG_F5HZV1 Worldpay transaction No. : GQ14KB96LF8ZS9UG Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Lawrence Clayton Address:5 Francis inlet Newtonfort N74 8EZ GB Email : hewittjenna@example.com Phone : +44(0)121 4960870, Policy Details Type of policy: Missed Event Insurance Purchase Date : Thu 27 February, 2020 Event Date : 05/10/2021 Premium : £5,397.14 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Lawrence Clayton, Policy No.: 2Z/AGG_F5HZV1 Worldpay transaction No. : GQ14KB96LF8ZS9UG Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Lawrence Clayton Address:5 Francis inlet Newtonfort N74 8EZ GB Email : hewittjenna@example.com Phone : +44(0)121 4960870, Policy Details Type of policy: Missed Event Insurance Purchase Date : Thu 27 February, 2020 Event Date : 05/10/2021 Premium : £5,397.14 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
|
2Z/AGG_F5HZV1
|
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
|
05/10/2021
|
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
|
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
|
2024-01-31
|
allianz-missed-event
|
Ticket Missed Event Insurance Policy: NGXM1-I9-ARH.G6Dear Dr Howard White, Policy No.: NGXM1-I9-ARH.G6 Worldpay transaction No. : MN45KI99QH5FQ7RZ Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Dr Howard White Address:5 Goddard street East Katherine E00 9RB GB Email : jordansmith@example.net Phone : +44(0)1632 960 673, Policy Details Type of policy: Missed Event Insurance Purchase Date : 06/11/22 Event Date : 2021-08-27 Premium : £2,131.85 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Dr Howard White, Policy No.: NGXM1-I9-ARH.G6 Worldpay transaction No. : MN45KI99QH5FQ7RZ Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Dr Howard White Address:5 Goddard street East Katherine E00 9RB GB Email : jordansmith@example.net Phone : +44(0)1632 960 673, Policy Details Type of policy: Missed Event Insurance Purchase Date : 06/11/22 Event Date : 2021-08-27 Premium : £2,131.85 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
|
NGXM1-I9-ARH.G6
|
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
|
2021-08-27
|
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
|
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
|
2024-01-31
|
allianz-missed-event
|
Ticket Missed Event Insurance Policy: 0TR78CP8KJ38Dear Anthony Cole, Policy No.: 0TR78CP8KJ38 Worldpay transaction No. : MG69JA56ID9UU1RF Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Anthony Cole Address:Studio 55 Banks freeway Stanleyhaven PE33 5RB GB Email : hscott@example.net Phone : (0118)4960114, Policy Details Type of policy: Missed Event Insurance Purchase Date : 12/04/21 Event Date : 09/04/23 Premium : £8,988.15 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Anthony Cole, Policy No.: 0TR78CP8KJ38 Worldpay transaction No. : MG69JA56ID9UU1RF Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Anthony Cole Address:Studio 55 Banks freeway Stanleyhaven PE33 5RB GB Email : hscott@example.net Phone : (0118)4960114, Policy Details Type of policy: Missed Event Insurance Purchase Date : 12/04/21 Event Date : 09/04/23 Premium : £8,988.15 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
|
0TR78CP8KJ38
|
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
|
09/04/23
|
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
|
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
|
2024-01-31
|
allianz-missed-event
|
Ticket Missed Event Insurance Policy: 030/FOITTJ-_VCUZ4A7G_TCDear Pauline West-Middleton, Policy No.: 030/FOITTJ-_VCUZ4A7G_TC Worldpay transaction No. : LD58PK81QF0PH9UF Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Pauline West-Middleton Address:08 Donna spring Porterville M76 1GW GB Email : lucymartin@example.org Phone : 0151 4960722, Policy Details Type of policy: Missed Event Insurance Purchase Date : Thu 21 November, 2024 Event Date : 13/05/2019 Premium : £5,722.86 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Pauline West-Middleton, Policy No.: 030/FOITTJ-_VCUZ4A7G_TC Worldpay transaction No. : LD58PK81QF0PH9UF Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Pauline West-Middleton Address:08 Donna spring Porterville M76 1GW GB Email : lucymartin@example.org Phone : 0151 4960722, Policy Details Type of policy: Missed Event Insurance Purchase Date : Thu 21 November, 2024 Event Date : 13/05/2019 Premium : £5,722.86 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
|
030/FOITTJ-_VCUZ4A7G_TC
|
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
|
13/05/2019
|
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
|
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
|
2024-01-31
|
allianz-missed-event
|
Ticket Missed Event Insurance Policy: RLSCGZ.Dear Dr Joanna Martin, Policy No.: RLSCGZ. Worldpay transaction No. : TR07LP12AR7WQ7UT Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Dr Joanna Martin Address:73 Sylvia mews East Maria W78 0LP GB Email : garryrobertson@example.net Phone : (020) 7496 0353, Policy Details Type of policy: Missed Event Insurance Purchase Date : 21/04/24 Event Date : Friday 04 March, 2022 Premium : £2,544.44 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Dr Joanna Martin, Policy No.: RLSCGZ. Worldpay transaction No. : TR07LP12AR7WQ7UT Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Dr Joanna Martin Address:73 Sylvia mews East Maria W78 0LP GB Email : garryrobertson@example.net Phone : (020) 7496 0353, Policy Details Type of policy: Missed Event Insurance Purchase Date : 21/04/24 Event Date : Friday 04 March, 2022 Premium : £2,544.44 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
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RLSCGZ.
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(?<=Policy No\.: )[-\w_\/\.]+?(?= )
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Friday 04 March, 2022
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(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
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Missed Event
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(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
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2024-01-31
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allianz-missed-event
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Ticket Missed Event Insurance Policy: XPELTJ_O/XDY/CRDear Ms Kayleigh Ellis, Policy No.: XPELTJ_O/XDY/CR Worldpay transaction No. : DA99AN36XX3SI8AT Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Ms Kayleigh Ellis Address:0 Preston mill Bowenchester NR14 3AG GB Email : damienellis@example.org Phone : 01154960145, Policy Details Type of policy: Missed Event Insurance Purchase Date : Sunday 17 December, 2023 Event Date : Friday 17 May, 2024 Premium : £6,164.47 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Ms Kayleigh Ellis, Policy No.: XPELTJ_O/XDY/CR Worldpay transaction No. : DA99AN36XX3SI8AT Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Ms Kayleigh Ellis Address:0 Preston mill Bowenchester NR14 3AG GB Email : damienellis@example.org Phone : 01154960145, Policy Details Type of policy: Missed Event Insurance Purchase Date : Sunday 17 December, 2023 Event Date : Friday 17 May, 2024 Premium : £6,164.47 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
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XPELTJ_O/XDY/CR
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(?<=Policy No\.: )[-\w_\/\.]+?(?= )
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Friday 17 May, 2024
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(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
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(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
|
2024-01-31
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