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allianz-missed-event
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Ticket Missed Event Insurance Policy: 8V1EFMVXV.FVFQFAFN1C2DDear Colin Wood, Policy No.: 8V1EFMVXV.FVFQFAFN1C2D Worldpay transaction No. : KR50PR48DL8HY5XG Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Colin Wood Address:111 Chapman village East Jademouth B7 8YG GB Email : frederickthompson@example.net Phone : +44(0)3069990404, Policy Details Type of policy: Missed Event Insurance Purchase Date : Friday 25 December, 2020 Event Date : Wed 24 December, 2025 Premium : £3,461.78 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Colin Wood, Policy No.: 8V1EFMVXV.FVFQFAFN1C2D Worldpay transaction No. : KR50PR48DL8HY5XG Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Colin Wood Address:111 Chapman village East Jademouth B7 8YG GB Email : frederickthompson@example.net Phone : +44(0)3069990404, Policy Details Type of policy: Missed Event Insurance Purchase Date : Friday 25 December, 2020 Event Date : Wed 24 December, 2025 Premium : £3,461.78 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
|
8V1EFMVXV.FVFQFAFN1C2D
|
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
|
Wed 24 December, 2025
|
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
|
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
|
2024-01-31
|
allianz-missed-event
|
Ticket Missed Event Insurance Policy: 6ND/OPYDNM3NJAF.68C36Dear Kerry Hawkins, Policy No.: 6ND/OPYDNM3NJAF.68C36 Worldpay transaction No. : LB67MG87KZ5HQ9RB Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Kerry Hawkins Address:60 Lee roads Williamsborough EH1 6GP GB Email : paulachapman@example.net Phone : 01632 960 606, Policy Details Type of policy: Missed Event Insurance Purchase Date : 29/07/24 Event Date : Thursday 19 January, 2023 Premium : £6,716.23 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Kerry Hawkins, Policy No.: 6ND/OPYDNM3NJAF.68C36 Worldpay transaction No. : LB67MG87KZ5HQ9RB Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Kerry Hawkins Address:60 Lee roads Williamsborough EH1 6GP GB Email : paulachapman@example.net Phone : 01632 960 606, Policy Details Type of policy: Missed Event Insurance Purchase Date : 29/07/24 Event Date : Thursday 19 January, 2023 Premium : £6,716.23 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
|
6ND/OPYDNM3NJAF.68C36
|
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
|
Thursday 19 January, 2023
|
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
|
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
|
2024-01-31
|
allianz-missed-event
|
Ticket Missed Event Insurance Policy: hfst-vz_spx.hDear Adrian Payne, Policy No.: hfst-vz_spx.h Worldpay transaction No. : TU77OY21BW6AT4QU Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Adrian Payne Address:Flat 7 Curtis run Graceland L8 7QS GB Email : ttaylor@example.org Phone : 028 9018882, Policy Details Type of policy: Missed Event Insurance Purchase Date : 2020-02-09 Event Date : 10/08/20 Premium : £8,534.25 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Adrian Payne, Policy No.: hfst-vz_spx.h Worldpay transaction No. : TU77OY21BW6AT4QU Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Adrian Payne Address:Flat 7 Curtis run Graceland L8 7QS GB Email : ttaylor@example.org Phone : 028 9018882, Policy Details Type of policy: Missed Event Insurance Purchase Date : 2020-02-09 Event Date : 10/08/20 Premium : £8,534.25 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
|
hfst-vz_spx.h
|
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
|
10/08/20
|
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
|
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
|
2024-01-31
|
allianz-missed-event
|
Ticket Missed Event Insurance Policy: YGH/457Y/QA9Dear Diane Goddard, Policy No.: YGH/457Y/QA9 Worldpay transaction No. : GG91HJ15LM7LR8SC Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Diane Goddard Address:Studio 2 Toby ridges West Fionastad FY2 2SP GB Email : yrose@example.com Phone : +44(0)1164960360, Policy Details Type of policy: Missed Event Insurance Purchase Date : Sun 17 December, 2023 Event Date : Sun 25 January, 2026 Premium : £3,541.32 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Diane Goddard, Policy No.: YGH/457Y/QA9 Worldpay transaction No. : GG91HJ15LM7LR8SC Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Diane Goddard Address:Studio 2 Toby ridges West Fionastad FY2 2SP GB Email : yrose@example.com Phone : +44(0)1164960360, Policy Details Type of policy: Missed Event Insurance Purchase Date : Sun 17 December, 2023 Event Date : Sun 25 January, 2026 Premium : £3,541.32 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
|
YGH/457Y/QA9
|
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
|
Sun 25 January, 2026
|
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
|
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
|
2024-01-31
|
allianz-missed-event
|
Ticket Missed Event Insurance Policy: NHGVE59RDDear Marion Stevens, Policy No.: NHGVE59RD Worldpay transaction No. : AG53PL18DY4UK1VN Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Marion Stevens Address:4 Jay tunnel Georginachester E3 7DL GB Email : kieran50@example.org Phone : +44121 496 0661, Policy Details Type of policy: Missed Event Insurance Purchase Date : Tuesday 08 February, 2022 Event Date : 2024-06-16 Premium : £1,981.92 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Marion Stevens, Policy No.: NHGVE59RD Worldpay transaction No. : AG53PL18DY4UK1VN Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Marion Stevens Address:4 Jay tunnel Georginachester E3 7DL GB Email : kieran50@example.org Phone : +44121 496 0661, Policy Details Type of policy: Missed Event Insurance Purchase Date : Tuesday 08 February, 2022 Event Date : 2024-06-16 Premium : £1,981.92 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
|
NHGVE59RD
|
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
|
2024-06-16
|
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
|
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
|
2024-01-31
|
allianz-missed-event
|
Ticket Missed Event Insurance Policy: 9H_1//5/QKGDear Eric Hussain-Bradshaw, Policy No.: 9H_1//5/QKG Worldpay transaction No. : QO80XN34NZ8LW6BZ Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Eric Hussain-Bradshaw Address:Flat 84i Deborah stravenue Port Helenfurt M04 4ZY GB Email : brian65@example.net Phone : (01632) 960 873, Policy Details Type of policy: Missed Event Insurance Purchase Date : 30/06/2022 Event Date : Sun 07 December, 2025 Premium : £619.05 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Eric Hussain-Bradshaw, Policy No.: 9H_1//5/QKG Worldpay transaction No. : QO80XN34NZ8LW6BZ Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Eric Hussain-Bradshaw Address:Flat 84i Deborah stravenue Port Helenfurt M04 4ZY GB Email : brian65@example.net Phone : (01632) 960 873, Policy Details Type of policy: Missed Event Insurance Purchase Date : 30/06/2022 Event Date : Sun 07 December, 2025 Premium : £619.05 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
|
9H_1//5/QKG
|
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
|
Sun 07 December, 2025
|
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
|
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
|
2024-01-31
|
allianz-missed-event
|
Ticket Missed Event Insurance Policy: QHL9Z_6MDear Ryan Hill, Policy No.: QHL9Z_6M Worldpay transaction No. : IH36WA88UQ4RO0VT Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Ryan Hill Address:90 Lewis shoal North Brandonbury HA5 7SB GB Email : millsgeraldine@example.org Phone : 020 74960750, Policy Details Type of policy: Missed Event Insurance Purchase Date : Sun 12 October, 2025 Event Date : Fri 20 December, 2019 Premium : £9,079.63 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Ryan Hill, Policy No.: QHL9Z_6M Worldpay transaction No. : IH36WA88UQ4RO0VT Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Ryan Hill Address:90 Lewis shoal North Brandonbury HA5 7SB GB Email : millsgeraldine@example.org Phone : 020 74960750, Policy Details Type of policy: Missed Event Insurance Purchase Date : Sun 12 October, 2025 Event Date : Fri 20 December, 2019 Premium : £9,079.63 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
|
QHL9Z_6M
|
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
|
Fri 20 December, 2019
|
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
|
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
|
2024-01-31
|
allianz-missed-event
|
Ticket Missed Event Insurance Policy: KXR/ZLPWOU-NWSJPCDLJWDear Francesca Pollard, Policy No.: KXR/ZLPWOU-NWSJPCDLJW Worldpay transaction No. : DQ72BH02AF0FV8WH Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Francesca Pollard Address:Flat 7 Neil radial Port Kieranborough L71 9QL GB Email : nstone@example.org Phone : (0121)4960574, Policy Details Type of policy: Missed Event Insurance Purchase Date : 04 February, 2020 Event Date : 17/02/22 Premium : £2,102.90 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Francesca Pollard, Policy No.: KXR/ZLPWOU-NWSJPCDLJW Worldpay transaction No. : DQ72BH02AF0FV8WH Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Francesca Pollard Address:Flat 7 Neil radial Port Kieranborough L71 9QL GB Email : nstone@example.org Phone : (0121)4960574, Policy Details Type of policy: Missed Event Insurance Purchase Date : 04 February, 2020 Event Date : 17/02/22 Premium : £2,102.90 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
|
KXR/ZLPWOU-NWSJPCDLJW
|
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
|
17/02/22
|
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
|
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
|
2024-01-31
|
allianz-missed-event
|
Ticket Missed Event Insurance Policy: P_DXVMV5_46F18Dear Glenn Freeman-Jones, Policy No.: P_DXVMV5_46F18 Worldpay transaction No. : GH61EV66JJ6IX9YL Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Glenn Freeman-Jones Address:Flat 81 Harry highway Danielleberg SO90 0WF GB Email : joshua99@example.org Phone : +441144960078, Policy Details Type of policy: Missed Event Insurance Purchase Date : 06 February, 2022 Event Date : 2026-01-17 Premium : £3,942.00 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Glenn Freeman-Jones, Policy No.: P_DXVMV5_46F18 Worldpay transaction No. : GH61EV66JJ6IX9YL Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Glenn Freeman-Jones Address:Flat 81 Harry highway Danielleberg SO90 0WF GB Email : joshua99@example.org Phone : +441144960078, Policy Details Type of policy: Missed Event Insurance Purchase Date : 06 February, 2022 Event Date : 2026-01-17 Premium : £3,942.00 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
|
P_DXVMV5_46F18
|
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
|
2026-01-17
|
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
|
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
|
2024-01-31
|
allianz-missed-event
|
Ticket Missed Event Insurance Policy: 4._.WXAPRZYLGIQJ_U6J49LDear Declan Wyatt, Policy No.: 4._.WXAPRZYLGIQJ_U6J49L Worldpay transaction No. : NR58PK28ZD8LA2ET Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Declan Wyatt Address:Studio 10 Claire shore West Christopherberg BT53 3ZQ GB Email : sam50@example.com Phone : 01414960571, Policy Details Type of policy: Missed Event Insurance Purchase Date : 06 September, 2019 Event Date : 2020-02-14 Premium : £821.06 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Declan Wyatt, Policy No.: 4._.WXAPRZYLGIQJ_U6J49L Worldpay transaction No. : NR58PK28ZD8LA2ET Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Declan Wyatt Address:Studio 10 Claire shore West Christopherberg BT53 3ZQ GB Email : sam50@example.com Phone : 01414960571, Policy Details Type of policy: Missed Event Insurance Purchase Date : 06 September, 2019 Event Date : 2020-02-14 Premium : £821.06 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
|
4._.WXAPRZYLGIQJ_U6J49L
|
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
|
2020-02-14
|
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
|
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
|
2024-01-31
|
allianz-missed-event
|
Ticket Missed Event Insurance Policy: o.kr-/nDear Dr Clifford Miles, Policy No.: o.kr-/n Worldpay transaction No. : BS19QO24XQ0FR7ZH Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Dr Clifford Miles Address:91 Emma run Port Mollyfurt M4S 2GT GB Email : charles94@example.org Phone : +44(0)289018751, Policy Details Type of policy: Missed Event Insurance Purchase Date : Sunday 14 July, 2024 Event Date : 05 January, 2025 Premium : £5,198.19 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Dr Clifford Miles, Policy No.: o.kr-/n Worldpay transaction No. : BS19QO24XQ0FR7ZH Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Dr Clifford Miles Address:91 Emma run Port Mollyfurt M4S 2GT GB Email : charles94@example.org Phone : +44(0)289018751, Policy Details Type of policy: Missed Event Insurance Purchase Date : Sunday 14 July, 2024 Event Date : 05 January, 2025 Premium : £5,198.19 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
|
o.kr-/n
|
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
|
05 January, 2025
|
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
|
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
|
2024-01-31
|
allianz-missed-event
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Ticket Missed Event Insurance Policy: 578RA-HIPC2IZRBDear Michelle Greenwood, Policy No.: 578RA-HIPC2IZRB Worldpay transaction No. : PY18BD62XK8BU8HH Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Michelle Greenwood Address:Studio 9 Matthews haven Jemmafurt L1J 2XJ GB Email : christopher02@example.org Phone : +44121 496 0826, Policy Details Type of policy: Missed Event Insurance Purchase Date : Wed 27 September, 2023 Event Date : 23 December, 2020 Premium : £8,940.92 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Michelle Greenwood, Policy No.: 578RA-HIPC2IZRB Worldpay transaction No. : PY18BD62XK8BU8HH Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Michelle Greenwood Address:Studio 9 Matthews haven Jemmafurt L1J 2XJ GB Email : christopher02@example.org Phone : +44121 496 0826, Policy Details Type of policy: Missed Event Insurance Purchase Date : Wed 27 September, 2023 Event Date : 23 December, 2020 Premium : £8,940.92 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
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578RA-HIPC2IZRB
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(?<=Policy No\.: )[-\w_\/\.]+?(?= )
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23 December, 2020
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(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
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(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
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2024-01-31
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allianz-missed-event
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Ticket Missed Event Insurance Policy: 7_NR/AEED00S504IDear Abbie Newman, Policy No.: 7_NR/AEED00S504I Worldpay transaction No. : VI29HB96KP1NS7AO Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Abbie Newman Address:2 Morgan grove Clarkville E55 8BQ GB Email : vthomas@example.org Phone : 0117 4960355, Policy Details Type of policy: Missed Event Insurance Purchase Date : 2022-07-05 Event Date : 28 July, 2020 Premium : £2,109.33 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Abbie Newman, Policy No.: 7_NR/AEED00S504I Worldpay transaction No. : VI29HB96KP1NS7AO Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Abbie Newman Address:2 Morgan grove Clarkville E55 8BQ GB Email : vthomas@example.org Phone : 0117 4960355, Policy Details Type of policy: Missed Event Insurance Purchase Date : 2022-07-05 Event Date : 28 July, 2020 Premium : £2,109.33 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
|
7_NR/AEED00S504I
|
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
|
28 July, 2020
|
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
|
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
|
2024-01-31
|
allianz-missed-event
|
Ticket Missed Event Insurance Policy: MISE7WM0D9K0/ASQ8Dear Jacob Harding-Booth, Policy No.: MISE7WM0D9K0/ASQ8 Worldpay transaction No. : SU16PN61PR5PX9WW Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Jacob Harding-Booth Address:Flat 5 Tracy mill North Paulaton TF3V 7JY GB Email : aandrews@example.org Phone : (0131) 4960972, Policy Details Type of policy: Missed Event Insurance Purchase Date : 2019-03-02 Event Date : 24 October, 2020 Premium : £6,333.12 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Jacob Harding-Booth, Policy No.: MISE7WM0D9K0/ASQ8 Worldpay transaction No. : SU16PN61PR5PX9WW Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Jacob Harding-Booth Address:Flat 5 Tracy mill North Paulaton TF3V 7JY GB Email : aandrews@example.org Phone : (0131) 4960972, Policy Details Type of policy: Missed Event Insurance Purchase Date : 2019-03-02 Event Date : 24 October, 2020 Premium : £6,333.12 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
|
MISE7WM0D9K0/ASQ8
|
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
|
24 October, 2020
|
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
|
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
|
2024-01-31
|
allianz-missed-event
|
Ticket Missed Event Insurance Policy: BXG/UAAC.CPBDear Gerald Martin, Policy No.: BXG/UAAC.CPB Worldpay transaction No. : UF87LY05UC5QC1XR Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Gerald Martin Address:Studio 0 Cooper prairie Elizabethshire G35 2WE GB Email : joebenson@example.com Phone : (0116) 496 0488, Policy Details Type of policy: Missed Event Insurance Purchase Date : 19/06/19 Event Date : Wed 30 March, 2022 Premium : £9,096.36 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Gerald Martin, Policy No.: BXG/UAAC.CPB Worldpay transaction No. : UF87LY05UC5QC1XR Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Gerald Martin Address:Studio 0 Cooper prairie Elizabethshire G35 2WE GB Email : joebenson@example.com Phone : (0116) 496 0488, Policy Details Type of policy: Missed Event Insurance Purchase Date : 19/06/19 Event Date : Wed 30 March, 2022 Premium : £9,096.36 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
|
BXG/UAAC.CPB
|
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
|
Wed 30 March, 2022
|
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
|
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
|
2024-01-31
|
allianz-missed-event
|
Ticket Missed Event Insurance Policy: cxhk.ayifdemct_qmz.eDear Mrs Ashleigh Smith, Policy No.: cxhk.ayifdemct_qmz.e Worldpay transaction No. : TP45BH61XN0PK4TQ Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Mrs Ashleigh Smith Address:Studio 51 Price mill Colinmouth M7 6NS GB Email : williamlewis@example.net Phone : 0115 4960641, Policy Details Type of policy: Missed Event Insurance Purchase Date : Fri 10 January, 2020 Event Date : 10 May, 2023 Premium : £1,252.77 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Mrs Ashleigh Smith, Policy No.: cxhk.ayifdemct_qmz.e Worldpay transaction No. : TP45BH61XN0PK4TQ Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Mrs Ashleigh Smith Address:Studio 51 Price mill Colinmouth M7 6NS GB Email : williamlewis@example.net Phone : 0115 4960641, Policy Details Type of policy: Missed Event Insurance Purchase Date : Fri 10 January, 2020 Event Date : 10 May, 2023 Premium : £1,252.77 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
|
cxhk.ayifdemct_qmz.e
|
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
|
10 May, 2023
|
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
|
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
|
2024-01-31
|
allianz-missed-event
|
Ticket Missed Event Insurance Policy: 2OUVJ.Q/41/0Z./.-6WN1Dear Connor Nolan, Policy No.: 2OUVJ.Q/41/0Z./.-6WN1 Worldpay transaction No. : PY96PN83EV6QP9EW Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Connor Nolan Address:Flat 94J Kate court Gillianfurt CA3B 2WP GB Email : vhewitt@example.com Phone : (0161)4960132, Policy Details Type of policy: Missed Event Insurance Purchase Date : 17/09/2020 Event Date : 2020-03-27 Premium : £1,594.38 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Connor Nolan, Policy No.: 2OUVJ.Q/41/0Z./.-6WN1 Worldpay transaction No. : PY96PN83EV6QP9EW Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Connor Nolan Address:Flat 94J Kate court Gillianfurt CA3B 2WP GB Email : vhewitt@example.com Phone : (0161)4960132, Policy Details Type of policy: Missed Event Insurance Purchase Date : 17/09/2020 Event Date : 2020-03-27 Premium : £1,594.38 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
|
2OUVJ.Q/41/0Z./.-6WN1
|
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
|
2020-03-27
|
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
|
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
|
2024-01-31
|
allianz-missed-event
|
Ticket Missed Event Insurance Policy: BPZB9K.YNST7KJ..FA.QPDear Mr Marc Green, Policy No.: BPZB9K.YNST7KJ..FA.QP Worldpay transaction No. : RH27PB22QL4NG3KJ Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Mr Marc Green Address:Flat 13e Noble fort Daviestown HD0V 7QB GB Email : bellfrank@example.com Phone : +44(0)1134960744, Policy Details Type of policy: Missed Event Insurance Purchase Date : 03/08/19 Event Date : 03 September, 2022 Premium : £1,133.04 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Mr Marc Green, Policy No.: BPZB9K.YNST7KJ..FA.QP Worldpay transaction No. : RH27PB22QL4NG3KJ Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Mr Marc Green Address:Flat 13e Noble fort Daviestown HD0V 7QB GB Email : bellfrank@example.com Phone : +44(0)1134960744, Policy Details Type of policy: Missed Event Insurance Purchase Date : 03/08/19 Event Date : 03 September, 2022 Premium : £1,133.04 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
|
BPZB9K.YNST7KJ..FA.QP
|
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
|
03 September, 2022
|
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
|
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
|
2024-01-31
|
allianz-missed-event
|
Ticket Missed Event Insurance Policy: CSBONKW_RV/MD-MVDDear Ross Kent-Jackson, Policy No.: CSBONKW_RV/MD-MVD Worldpay transaction No. : DN05TX07JG8BE9CU Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Ross Kent-Jackson Address:28 Sinclair greens Jenniferstad E9D 7WA GB Email : shannon77@example.com Phone : (01632) 960562, Policy Details Type of policy: Missed Event Insurance Purchase Date : Fri 31 October, 2025 Event Date : Sat 02 August, 2025 Premium : £3,046.39 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Ross Kent-Jackson, Policy No.: CSBONKW_RV/MD-MVD Worldpay transaction No. : DN05TX07JG8BE9CU Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Ross Kent-Jackson Address:28 Sinclair greens Jenniferstad E9D 7WA GB Email : shannon77@example.com Phone : (01632) 960562, Policy Details Type of policy: Missed Event Insurance Purchase Date : Fri 31 October, 2025 Event Date : Sat 02 August, 2025 Premium : £3,046.39 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
|
CSBONKW_RV/MD-MVD
|
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
|
Sat 02 August, 2025
|
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
|
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
|
2024-01-31
|
allianz-missed-event
|
Ticket Missed Event Insurance Policy: R0EC/2AJN.7/C/HER679Dear Annette Smith, Policy No.: R0EC/2AJN.7/C/HER679 Worldpay transaction No. : TW52UA89IH3KL1JY Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Annette Smith Address:41 Powell keys Lake Cliffordville E0S 9BB GB Email : leonard51@example.com Phone : +44(0)292018803, Policy Details Type of policy: Missed Event Insurance Purchase Date : Sat 30 December, 2023 Event Date : Sunday 20 September, 2020 Premium : £1,444.65 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Annette Smith, Policy No.: R0EC/2AJN.7/C/HER679 Worldpay transaction No. : TW52UA89IH3KL1JY Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Annette Smith Address:41 Powell keys Lake Cliffordville E0S 9BB GB Email : leonard51@example.com Phone : +44(0)292018803, Policy Details Type of policy: Missed Event Insurance Purchase Date : Sat 30 December, 2023 Event Date : Sunday 20 September, 2020 Premium : £1,444.65 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
|
R0EC/2AJN.7/C/HER679
|
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
|
Sunday 20 September, 2020
|
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
|
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
|
2024-01-31
|
allianz-missed-event
|
Ticket Missed Event Insurance Policy: gljdaugiswrduy__/.lmDear Samuel Dean, Policy No.: gljdaugiswrduy__/.lm Worldpay transaction No. : AP31FM19QB6BY8YW Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Samuel Dean Address:Studio 12 Jeremy groves Melaniehaven SN0P 0LY GB Email : nleach@example.org Phone : 0114 4960503, Policy Details Type of policy: Missed Event Insurance Purchase Date : Sunday 20 July, 2025 Event Date : 12 December, 2023 Premium : £3,160.74 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Samuel Dean, Policy No.: gljdaugiswrduy__/.lm Worldpay transaction No. : AP31FM19QB6BY8YW Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Samuel Dean Address:Studio 12 Jeremy groves Melaniehaven SN0P 0LY GB Email : nleach@example.org Phone : 0114 4960503, Policy Details Type of policy: Missed Event Insurance Purchase Date : Sunday 20 July, 2025 Event Date : 12 December, 2023 Premium : £3,160.74 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
|
gljdaugiswrduy__/.lm
|
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
|
12 December, 2023
|
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
|
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
|
2024-01-31
|
allianz-missed-event
|
Ticket Missed Event Insurance Policy: le-./hjulgjg.jj_zgDear Dr William Mitchell, Policy No.: le-./hjulgjg.jj_zg Worldpay transaction No. : WK80TG83IU5VV8QO Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Dr William Mitchell Address:Studio 66 Cheryl garden Lake Stuart W1U 2LP GB Email : antony43@example.net Phone : 0306 999 0895, Policy Details Type of policy: Missed Event Insurance Purchase Date : 09 February, 2024 Event Date : 29/03/20 Premium : £7,374.35 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Dr William Mitchell, Policy No.: le-./hjulgjg.jj_zg Worldpay transaction No. : WK80TG83IU5VV8QO Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Dr William Mitchell Address:Studio 66 Cheryl garden Lake Stuart W1U 2LP GB Email : antony43@example.net Phone : 0306 999 0895, Policy Details Type of policy: Missed Event Insurance Purchase Date : 09 February, 2024 Event Date : 29/03/20 Premium : £7,374.35 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
|
le-./hjulgjg.jj_zg
|
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
|
29/03/20
|
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
|
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
|
2024-01-31
|
allianz-missed-event
|
Ticket Missed Event Insurance Policy: 0A79Z4/TO_C0/6PDear Henry Gray, Policy No.: 0A79Z4/TO_C0/6P Worldpay transaction No. : SC01MH04BO5ZM7PB Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Henry Gray Address:201 Marion cliff Rogerton WA2 1HJ GB Email : catherinefarmer@example.net Phone : +44(0)191 4960755, Policy Details Type of policy: Missed Event Insurance Purchase Date : 2019-04-07 Event Date : 26 December, 2025 Premium : £7,891.59 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Henry Gray, Policy No.: 0A79Z4/TO_C0/6P Worldpay transaction No. : SC01MH04BO5ZM7PB Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Henry Gray Address:201 Marion cliff Rogerton WA2 1HJ GB Email : catherinefarmer@example.net Phone : +44(0)191 4960755, Policy Details Type of policy: Missed Event Insurance Purchase Date : 2019-04-07 Event Date : 26 December, 2025 Premium : £7,891.59 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
|
0A79Z4/TO_C0/6P
|
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
|
26 December, 2025
|
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
|
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
|
2024-01-31
|
allianz-missed-event
|
Ticket Missed Event Insurance Policy: okziyozpjtfhmgzDear Holly Booth, Policy No.: okziyozpjtfhmgz Worldpay transaction No. : MK93HK78JC6UW7NQ Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Holly Booth Address:Flat 20 Natasha inlet Payneton W63 0FY GB Email : marshalllewis@example.com Phone : 0808 157 0158, Policy Details Type of policy: Missed Event Insurance Purchase Date : 14 March, 2025 Event Date : 09/09/19 Premium : £7,432.57 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Holly Booth, Policy No.: okziyozpjtfhmgz Worldpay transaction No. : MK93HK78JC6UW7NQ Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Holly Booth Address:Flat 20 Natasha inlet Payneton W63 0FY GB Email : marshalllewis@example.com Phone : 0808 157 0158, Policy Details Type of policy: Missed Event Insurance Purchase Date : 14 March, 2025 Event Date : 09/09/19 Premium : £7,432.57 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
|
okziyozpjtfhmgz
|
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
|
09/09/19
|
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
|
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
|
2024-01-31
|
allianz-missed-event
|
Ticket Missed Event Insurance Policy: NDKHZMOHTNGFJDear Diane O'Donnell-Hancock, Policy No.: NDKHZMOHTNGFJ Worldpay transaction No. : HD99IO25MP6CN7MC Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Diane O'Donnell-Hancock Address:Flat 73G Diane lodge West Glen CV52 6LZ GB Email : abdulrobinson@example.org Phone : +44121 496 0311, Policy Details Type of policy: Missed Event Insurance Purchase Date : 2019-12-15 Event Date : 2020-06-14 Premium : £9,238.48 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Diane O'Donnell-Hancock, Policy No.: NDKHZMOHTNGFJ Worldpay transaction No. : HD99IO25MP6CN7MC Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Diane O'Donnell-Hancock Address:Flat 73G Diane lodge West Glen CV52 6LZ GB Email : abdulrobinson@example.org Phone : +44121 496 0311, Policy Details Type of policy: Missed Event Insurance Purchase Date : 2019-12-15 Event Date : 2020-06-14 Premium : £9,238.48 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
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NDKHZMOHTNGFJ
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(?<=Policy No\.: )[-\w_\/\.]+?(?= )
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2020-06-14
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(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
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(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
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2024-01-31
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allianz-missed-event
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Ticket Missed Event Insurance Policy: 1GT3FLO9FIM7EADear Charles Taylor, Policy No.: 1GT3FLO9FIM7EA Worldpay transaction No. : TE99PW11OI1BC4QK Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Charles Taylor Address:049 Alex street West Conorport HA4B 1NN GB Email : charltonvanessa@example.net Phone : +44292018128, Policy Details Type of policy: Missed Event Insurance Purchase Date : 27/12/2022 Event Date : 26 September, 2024 Premium : £8,423.02 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Charles Taylor, Policy No.: 1GT3FLO9FIM7EA Worldpay transaction No. : TE99PW11OI1BC4QK Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Charles Taylor Address:049 Alex street West Conorport HA4B 1NN GB Email : charltonvanessa@example.net Phone : +44292018128, Policy Details Type of policy: Missed Event Insurance Purchase Date : 27/12/2022 Event Date : 26 September, 2024 Premium : £8,423.02 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
|
1GT3FLO9FIM7EA
|
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
|
26 September, 2024
|
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
|
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
|
2024-01-31
|
allianz-missed-event
|
Ticket Missed Event Insurance Policy: CO12_A7J-K8IOH1ZH/3SDear Dr Connor Williams, Policy No.: CO12_A7J-K8IOH1ZH/3S Worldpay transaction No. : EW36ZP21KY3AY4JQ Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Dr Connor Williams Address:92 Smith well Lake Linda FY5 5GT GB Email : lesliethompson@example.com Phone : +441164960819, Policy Details Type of policy: Missed Event Insurance Purchase Date : Tuesday 12 July, 2022 Event Date : Friday 28 August, 2020 Premium : £7,333.67 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Dr Connor Williams, Policy No.: CO12_A7J-K8IOH1ZH/3S Worldpay transaction No. : EW36ZP21KY3AY4JQ Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Dr Connor Williams Address:92 Smith well Lake Linda FY5 5GT GB Email : lesliethompson@example.com Phone : +441164960819, Policy Details Type of policy: Missed Event Insurance Purchase Date : Tuesday 12 July, 2022 Event Date : Friday 28 August, 2020 Premium : £7,333.67 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
|
CO12_A7J-K8IOH1ZH/3S
|
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
|
Friday 28 August, 2020
|
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
|
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
|
2024-01-31
|
allianz-missed-event
|
Ticket Missed Event Insurance Policy: L-QQ/AV.JW_UZGEDear Henry Taylor-Simpson, Policy No.: L-QQ/AV.JW_UZGE Worldpay transaction No. : HT44DQ06PL1SF9HC Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Henry Taylor-Simpson Address:Studio 80k Murray ports North Sheilaside FY03 1PG GB Email : albert06@example.net Phone : +44(0)115 4960308, Policy Details Type of policy: Missed Event Insurance Purchase Date : 15/08/2023 Event Date : Monday 21 August, 2023 Premium : £9,997.03 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Henry Taylor-Simpson, Policy No.: L-QQ/AV.JW_UZGE Worldpay transaction No. : HT44DQ06PL1SF9HC Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Henry Taylor-Simpson Address:Studio 80k Murray ports North Sheilaside FY03 1PG GB Email : albert06@example.net Phone : +44(0)115 4960308, Policy Details Type of policy: Missed Event Insurance Purchase Date : 15/08/2023 Event Date : Monday 21 August, 2023 Premium : £9,997.03 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
|
L-QQ/AV.JW_UZGE
|
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
|
Monday 21 August, 2023
|
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
|
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
|
2024-01-31
|
allianz-missed-event
|
Ticket Missed Event Insurance Policy: AW/N/1TDear Gary Smith-Russell, Policy No.: AW/N/1T Worldpay transaction No. : EZ34TB93GS7PS1UY Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Gary Smith-Russell Address:0 Craig mill Cartwrighthaven N4A 0TJ GB Email : oedwards@example.com Phone : (01632) 960 091, Policy Details Type of policy: Missed Event Insurance Purchase Date : Mon 15 May, 2023 Event Date : 2022-09-12 Premium : £5,182.55 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Gary Smith-Russell, Policy No.: AW/N/1T Worldpay transaction No. : EZ34TB93GS7PS1UY Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Gary Smith-Russell Address:0 Craig mill Cartwrighthaven N4A 0TJ GB Email : oedwards@example.com Phone : (01632) 960 091, Policy Details Type of policy: Missed Event Insurance Purchase Date : Mon 15 May, 2023 Event Date : 2022-09-12 Premium : £5,182.55 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
|
AW/N/1T
|
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
|
2022-09-12
|
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
|
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
|
2024-01-31
|
allianz-missed-event
|
Ticket Missed Event Insurance Policy: YSJSHGJNORSEX.SXADear Brian Cooper, Policy No.: YSJSHGJNORSEX.SXA Worldpay transaction No. : GQ05RJ07DC6JR3WE Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Brian Cooper Address:0 Butler springs Mauriceburgh G9 5NR GB Email : maureenpotter@example.com Phone : +44(0)9098790902, Policy Details Type of policy: Missed Event Insurance Purchase Date : 18/12/2025 Event Date : Thu 29 July, 2021 Premium : £9,688.49 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Brian Cooper, Policy No.: YSJSHGJNORSEX.SXA Worldpay transaction No. : GQ05RJ07DC6JR3WE Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Brian Cooper Address:0 Butler springs Mauriceburgh G9 5NR GB Email : maureenpotter@example.com Phone : +44(0)9098790902, Policy Details Type of policy: Missed Event Insurance Purchase Date : 18/12/2025 Event Date : Thu 29 July, 2021 Premium : £9,688.49 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
|
YSJSHGJNORSEX.SXA
|
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
|
Thu 29 July, 2021
|
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
|
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
|
2024-01-31
|
allianz-missed-event
|
Ticket Missed Event Insurance Policy: U/5XM5BVDear Lynn Walker, Policy No.: U/5XM5BV Worldpay transaction No. : EL94FP72SK6SG4QJ Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Lynn Walker Address:27 Christian valleys East Jack B96 6EZ GB Email : natalierogers@example.com Phone : (0909)8790353, Policy Details Type of policy: Missed Event Insurance Purchase Date : 24/09/2020 Event Date : 2020-01-11 Premium : £8,330.37 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Lynn Walker, Policy No.: U/5XM5BV Worldpay transaction No. : EL94FP72SK6SG4QJ Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Lynn Walker Address:27 Christian valleys East Jack B96 6EZ GB Email : natalierogers@example.com Phone : (0909)8790353, Policy Details Type of policy: Missed Event Insurance Purchase Date : 24/09/2020 Event Date : 2020-01-11 Premium : £8,330.37 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
|
U/5XM5BV
|
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
|
2020-01-11
|
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
|
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
|
2024-01-31
|
allianz-missed-event
|
Ticket Missed Event Insurance Policy: pgfby.oew.v_tDear Michael Gibbs, Policy No.: pgfby.oew.v_t Worldpay transaction No. : EY71XQ37FH5DE5WL Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Michael Gibbs Address:973 Stewart forks West Sian S5 2DN GB Email : andreaprice@example.com Phone : +44(0)116 496 0721, Policy Details Type of policy: Missed Event Insurance Purchase Date : Tuesday 16 September, 2025 Event Date : 2019-09-08 Premium : £7,401.72 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Michael Gibbs, Policy No.: pgfby.oew.v_t Worldpay transaction No. : EY71XQ37FH5DE5WL Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Michael Gibbs Address:973 Stewart forks West Sian S5 2DN GB Email : andreaprice@example.com Phone : +44(0)116 496 0721, Policy Details Type of policy: Missed Event Insurance Purchase Date : Tuesday 16 September, 2025 Event Date : 2019-09-08 Premium : £7,401.72 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
|
pgfby.oew.v_t
|
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
|
2019-09-08
|
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
|
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
|
2024-01-31
|
allianz-missed-event
|
Ticket Missed Event Insurance Policy: 2T2S/B76M5QB/V60USDear Rachael Palmer-Ferguson, Policy No.: 2T2S/B76M5QB/V60US Worldpay transaction No. : YS48LN64OR1LR3FB Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Rachael Palmer-Ferguson Address:146 Keith fall Bartlettville BH5R 2AH GB Email : brenda92@example.net Phone : (0118) 4960618, Policy Details Type of policy: Missed Event Insurance Purchase Date : 26/01/2021 Event Date : Tue 17 September, 2024 Premium : £9,927.44 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Rachael Palmer-Ferguson, Policy No.: 2T2S/B76M5QB/V60US Worldpay transaction No. : YS48LN64OR1LR3FB Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Rachael Palmer-Ferguson Address:146 Keith fall Bartlettville BH5R 2AH GB Email : brenda92@example.net Phone : (0118) 4960618, Policy Details Type of policy: Missed Event Insurance Purchase Date : 26/01/2021 Event Date : Tue 17 September, 2024 Premium : £9,927.44 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
|
2T2S/B76M5QB/V60US
|
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
|
Tue 17 September, 2024
|
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
|
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
|
2024-01-31
|
allianz-missed-event
|
Ticket Missed Event Insurance Policy: 4I92WRCSG8Dear Jasmine Bell, Policy No.: 4I92WRCSG8 Worldpay transaction No. : AE13NN21DD2GW9QC Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Jasmine Bell Address:Studio 7 Matthew via Lake Traceystad BH8 4LN GB Email : zwhittaker@example.com Phone : +441154960404, Policy Details Type of policy: Missed Event Insurance Purchase Date : 14 July, 2024 Event Date : 01/07/23 Premium : £6,198.97 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Jasmine Bell, Policy No.: 4I92WRCSG8 Worldpay transaction No. : AE13NN21DD2GW9QC Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Jasmine Bell Address:Studio 7 Matthew via Lake Traceystad BH8 4LN GB Email : zwhittaker@example.com Phone : +441154960404, Policy Details Type of policy: Missed Event Insurance Purchase Date : 14 July, 2024 Event Date : 01/07/23 Premium : £6,198.97 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
|
4I92WRCSG8
|
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
|
01/07/23
|
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
|
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
|
2024-01-31
|
allianz-missed-event
|
Ticket Missed Event Insurance Policy: AHTSA3Y/2H/KN4RPV_CUDear Mr Leonard Barnett, Policy No.: AHTSA3Y/2H/KN4RPV_CU Worldpay transaction No. : WP02GE50YH2BU4JX Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Mr Leonard Barnett Address:801 Perry row Sharonshire E4E 4YS GB Email : leehelen@example.org Phone : 01914960287, Policy Details Type of policy: Missed Event Insurance Purchase Date : 03/07/21 Event Date : 2021-04-07 Premium : £9,749.52 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Mr Leonard Barnett, Policy No.: AHTSA3Y/2H/KN4RPV_CU Worldpay transaction No. : WP02GE50YH2BU4JX Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Mr Leonard Barnett Address:801 Perry row Sharonshire E4E 4YS GB Email : leehelen@example.org Phone : 01914960287, Policy Details Type of policy: Missed Event Insurance Purchase Date : 03/07/21 Event Date : 2021-04-07 Premium : £9,749.52 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
|
AHTSA3Y/2H/KN4RPV_CU
|
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
|
2021-04-07
|
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
|
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
|
2024-01-31
|
allianz-missed-event
|
Ticket Missed Event Insurance Policy: AG3EPBM6WBXV1AYMX-8CDear Karl Carter, Policy No.: AG3EPBM6WBXV1AYMX-8C Worldpay transaction No. : DD90UG74GN5YC0TC Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Karl Carter Address:Flat 2 Vaughan summit Joshuahaven L1 8NG GB Email : denise97@example.org Phone : (020)74960259, Policy Details Type of policy: Missed Event Insurance Purchase Date : 12/12/25 Event Date : Wednesday 04 August, 2021 Premium : £5,816.34 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Karl Carter, Policy No.: AG3EPBM6WBXV1AYMX-8C Worldpay transaction No. : DD90UG74GN5YC0TC Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Karl Carter Address:Flat 2 Vaughan summit Joshuahaven L1 8NG GB Email : denise97@example.org Phone : (020)74960259, Policy Details Type of policy: Missed Event Insurance Purchase Date : 12/12/25 Event Date : Wednesday 04 August, 2021 Premium : £5,816.34 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
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AG3EPBM6WBXV1AYMX-8C
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(?<=Policy No\.: )[-\w_\/\.]+?(?= )
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Wednesday 04 August, 2021
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(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
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(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
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2024-01-31
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allianz-missed-event
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Ticket Missed Event Insurance Policy: cukxsuziswDear Holly Wood-Taylor, Policy No.: cukxsuzisw Worldpay transaction No. : PC56IJ13WS1VJ1WD Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Holly Wood-Taylor Address:Flat 80o Jackson rapids Leehaven L16 8GN GB Email : eileen01@example.com Phone : +44(0)289018793, Policy Details Type of policy: Missed Event Insurance Purchase Date : 05 September, 2025 Event Date : 26 September, 2021 Premium : £2,965.68 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Holly Wood-Taylor, Policy No.: cukxsuzisw Worldpay transaction No. : PC56IJ13WS1VJ1WD Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Holly Wood-Taylor Address:Flat 80o Jackson rapids Leehaven L16 8GN GB Email : eileen01@example.com Phone : +44(0)289018793, Policy Details Type of policy: Missed Event Insurance Purchase Date : 05 September, 2025 Event Date : 26 September, 2021 Premium : £2,965.68 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
|
cukxsuzisw
|
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
|
26 September, 2021
|
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
|
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
|
2024-01-31
|
allianz-missed-event
|
Ticket Missed Event Insurance Policy: LAKYOIGCDear Miss Lynda Brown, Policy No.: LAKYOIGC Worldpay transaction No. : OO56ZY36ZK4GT4AX Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Miss Lynda Brown Address:Studio 7 Porter turnpike Thompsonton G25 9GG GB Email : donnataylor@example.net Phone : +44(0)1614960472, Policy Details Type of policy: Missed Event Insurance Purchase Date : Wednesday 20 November, 2024 Event Date : 02/03/2022 Premium : £1,723.47 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Miss Lynda Brown, Policy No.: LAKYOIGC Worldpay transaction No. : OO56ZY36ZK4GT4AX Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Miss Lynda Brown Address:Studio 7 Porter turnpike Thompsonton G25 9GG GB Email : donnataylor@example.net Phone : +44(0)1614960472, Policy Details Type of policy: Missed Event Insurance Purchase Date : Wednesday 20 November, 2024 Event Date : 02/03/2022 Premium : £1,723.47 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
|
LAKYOIGC
|
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
|
02/03/2022
|
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
|
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
|
2024-01-31
|
allianz-missed-event
|
Ticket Missed Event Insurance Policy: 10DXPE/KE/HM5QG2H_8/7HFDear Simon Williams, Policy No.: 10DXPE/KE/HM5QG2H_8/7HF Worldpay transaction No. : NS79KK21LR5LD3YH Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Simon Williams Address:Flat 07g Jones cliff Leanneshire B3C 1PS GB Email : elucas@example.net Phone : +44(0)151 4960334, Policy Details Type of policy: Missed Event Insurance Purchase Date : Wed 18 December, 2024 Event Date : 03 January, 2022 Premium : £1,086.98 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Simon Williams, Policy No.: 10DXPE/KE/HM5QG2H_8/7HF Worldpay transaction No. : NS79KK21LR5LD3YH Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Simon Williams Address:Flat 07g Jones cliff Leanneshire B3C 1PS GB Email : elucas@example.net Phone : +44(0)151 4960334, Policy Details Type of policy: Missed Event Insurance Purchase Date : Wed 18 December, 2024 Event Date : 03 January, 2022 Premium : £1,086.98 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
|
10DXPE/KE/HM5QG2H_8/7HF
|
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
|
03 January, 2022
|
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
|
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
|
2024-01-31
|
allianz-missed-event
|
Ticket Missed Event Insurance Policy: dnbqqz-zseyvyDear Toby Cross, Policy No.: dnbqqz-zseyvy Worldpay transaction No. : LP87PB75DW8BC2NL Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Toby Cross Address:Flat 3 Jill ville North Rosemary EN9N 3UT GB Email : edean@example.com Phone : 01134960282, Policy Details Type of policy: Missed Event Insurance Purchase Date : Sat 14 September, 2024 Event Date : Thursday 31 July, 2025 Premium : £2,305.06 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Toby Cross, Policy No.: dnbqqz-zseyvy Worldpay transaction No. : LP87PB75DW8BC2NL Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Toby Cross Address:Flat 3 Jill ville North Rosemary EN9N 3UT GB Email : edean@example.com Phone : 01134960282, Policy Details Type of policy: Missed Event Insurance Purchase Date : Sat 14 September, 2024 Event Date : Thursday 31 July, 2025 Premium : £2,305.06 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
|
dnbqqz-zseyvy
|
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
|
Thursday 31 July, 2025
|
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
|
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
|
2024-01-31
|
allianz-missed-event
|
Ticket Missed Event Insurance Policy: 6H7E6MDR.FRO/83I9R_2HDear Mr Terence Davies, Policy No.: 6H7E6MDR.FRO/83I9R_2H Worldpay transaction No. : BE90LE75AC3WX3MS Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Mr Terence Davies Address:Flat 56 Roberts trail Lake Leigh L3J 8BS GB Email : frederickdixon@example.org Phone : +44(0)1144960009, Policy Details Type of policy: Missed Event Insurance Purchase Date : 2025-01-09 Event Date : 10/07/19 Premium : £91.66 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Mr Terence Davies, Policy No.: 6H7E6MDR.FRO/83I9R_2H Worldpay transaction No. : BE90LE75AC3WX3MS Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Mr Terence Davies Address:Flat 56 Roberts trail Lake Leigh L3J 8BS GB Email : frederickdixon@example.org Phone : +44(0)1144960009, Policy Details Type of policy: Missed Event Insurance Purchase Date : 2025-01-09 Event Date : 10/07/19 Premium : £91.66 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
|
6H7E6MDR.FRO/83I9R_2H
|
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
|
10/07/19
|
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
|
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
|
2024-01-31
|
allianz-missed-event
|
Ticket Missed Event Insurance Policy: ptfpjms-gDear Miss Anna Watkins, Policy No.: ptfpjms-g Worldpay transaction No. : DU41QQ81VM9WB0UF Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Miss Anna Watkins Address:9 Mohamed run Nicoleport LU1 4QA GB Email : kellysmith@example.net Phone : (0909) 8790009, Policy Details Type of policy: Missed Event Insurance Purchase Date : Tuesday 18 November, 2025 Event Date : 09 November, 2025 Premium : £609.12 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Miss Anna Watkins, Policy No.: ptfpjms-g Worldpay transaction No. : DU41QQ81VM9WB0UF Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Miss Anna Watkins Address:9 Mohamed run Nicoleport LU1 4QA GB Email : kellysmith@example.net Phone : (0909) 8790009, Policy Details Type of policy: Missed Event Insurance Purchase Date : Tuesday 18 November, 2025 Event Date : 09 November, 2025 Premium : £609.12 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
|
ptfpjms-g
|
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
|
09 November, 2025
|
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
|
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
|
2024-01-31
|
allianz-missed-event
|
Ticket Missed Event Insurance Policy: 2/_17Y8.28ZAPO2BCSD.FADDear Ms Lesley Kirby, Policy No.: 2/_17Y8.28ZAPO2BCSD.FAD Worldpay transaction No. : VE21UY32ST3ZQ8WH Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Ms Lesley Kirby Address:4 Jennifer harbor North Lindseychester B6 3WQ GB Email : morrisbradley@example.com Phone : +441632960069, Policy Details Type of policy: Missed Event Insurance Purchase Date : 2021-06-02 Event Date : 2024-11-05 Premium : £3,910.98 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Ms Lesley Kirby, Policy No.: 2/_17Y8.28ZAPO2BCSD.FAD Worldpay transaction No. : VE21UY32ST3ZQ8WH Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Ms Lesley Kirby Address:4 Jennifer harbor North Lindseychester B6 3WQ GB Email : morrisbradley@example.com Phone : +441632960069, Policy Details Type of policy: Missed Event Insurance Purchase Date : 2021-06-02 Event Date : 2024-11-05 Premium : £3,910.98 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
|
2/_17Y8.28ZAPO2BCSD.FAD
|
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
|
2024-11-05
|
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
|
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
|
2024-01-31
|
allianz-missed-event
|
Ticket Missed Event Insurance Policy: wwr.swfklDear Louis Campbell-George, Policy No.: wwr.swfkl Worldpay transaction No. : JZ58NZ63IN8NR2QQ Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Louis Campbell-George Address:Flat 8 Lewis crossing Charlenemouth NR0V 5WX GB Email : tsmith@example.net Phone : 0115 496 0156, Policy Details Type of policy: Missed Event Insurance Purchase Date : 2023-06-27 Event Date : Tue 11 May, 2021 Premium : £3,432.52 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Louis Campbell-George, Policy No.: wwr.swfkl Worldpay transaction No. : JZ58NZ63IN8NR2QQ Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Louis Campbell-George Address:Flat 8 Lewis crossing Charlenemouth NR0V 5WX GB Email : tsmith@example.net Phone : 0115 496 0156, Policy Details Type of policy: Missed Event Insurance Purchase Date : 2023-06-27 Event Date : Tue 11 May, 2021 Premium : £3,432.52 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
|
wwr.swfkl
|
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
|
Tue 11 May, 2021
|
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
|
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
|
2024-01-31
|
allianz-missed-event
|
Ticket Missed Event Insurance Policy: wpagzny/zm-.uDear Marc Marshall-Connor, Policy No.: wpagzny/zm-.u Worldpay transaction No. : CR99OW78HC3TA1II Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Marc Marshall-Connor Address:Studio 95 Antony isle West Dennisview GY6P 2PS GB Email : emilybarber@example.com Phone : +441174960256, Policy Details Type of policy: Missed Event Insurance Purchase Date : Sunday 01 September, 2019 Event Date : Friday 26 April, 2019 Premium : £6,575.56 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Marc Marshall-Connor, Policy No.: wpagzny/zm-.u Worldpay transaction No. : CR99OW78HC3TA1II Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Marc Marshall-Connor Address:Studio 95 Antony isle West Dennisview GY6P 2PS GB Email : emilybarber@example.com Phone : +441174960256, Policy Details Type of policy: Missed Event Insurance Purchase Date : Sunday 01 September, 2019 Event Date : Friday 26 April, 2019 Premium : £6,575.56 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
|
wpagzny/zm-.u
|
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
|
Friday 26 April, 2019
|
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
|
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
|
2024-01-31
|
allianz-missed-event
|
Ticket Missed Event Insurance Policy: ZSR0G/XZGK04P0YLONDear Ashley Savage, Policy No.: ZSR0G/XZGK04P0YLON Worldpay transaction No. : OU51CG23YI2LE6DS Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Ashley Savage Address:558 Amber fort North Grace SY2 1GS GB Email : vmartin@example.org Phone : 0121 4960995, Policy Details Type of policy: Missed Event Insurance Purchase Date : Thu 24 February, 2022 Event Date : 22/06/2023 Premium : £294.22 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Ashley Savage, Policy No.: ZSR0G/XZGK04P0YLON Worldpay transaction No. : OU51CG23YI2LE6DS Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Ashley Savage Address:558 Amber fort North Grace SY2 1GS GB Email : vmartin@example.org Phone : 0121 4960995, Policy Details Type of policy: Missed Event Insurance Purchase Date : Thu 24 February, 2022 Event Date : 22/06/2023 Premium : £294.22 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
|
ZSR0G/XZGK04P0YLON
|
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
|
22/06/2023
|
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
|
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
|
2024-01-31
|
allianz-missed-event
|
Ticket Missed Event Insurance Policy: S8WZ/G7G-E6KOXDear Caroline Burton, Policy No.: S8WZ/G7G-E6KOX Worldpay transaction No. : KN98JG14TG1ZH4FN Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Caroline Burton Address:Studio 49 Hudson mews Hammondside NE30 1ER GB Email : greenphilip@example.net Phone : +441632960396, Policy Details Type of policy: Missed Event Insurance Purchase Date : Thu 01 September, 2022 Event Date : Sun 26 January, 2025 Premium : £443.82 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Caroline Burton, Policy No.: S8WZ/G7G-E6KOX Worldpay transaction No. : KN98JG14TG1ZH4FN Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Caroline Burton Address:Studio 49 Hudson mews Hammondside NE30 1ER GB Email : greenphilip@example.net Phone : +441632960396, Policy Details Type of policy: Missed Event Insurance Purchase Date : Thu 01 September, 2022 Event Date : Sun 26 January, 2025 Premium : £443.82 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
|
S8WZ/G7G-E6KOX
|
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
|
Sun 26 January, 2025
|
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
|
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
|
2024-01-31
|
allianz-missed-event
|
Ticket Missed Event Insurance Policy: G-LB/-JC7WM76SVYDear Mandy Shaw, Policy No.: G-LB/-JC7WM76SVY Worldpay transaction No. : SD86PY64LD5AJ5KO Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Mandy Shaw Address:68 Callum point West Anthony SA7 2FS GB Email : rachelclarke@example.net Phone : (020) 7496 0083, Policy Details Type of policy: Missed Event Insurance Purchase Date : Friday 11 October, 2024 Event Date : 2024-11-12 Premium : £2,768.03 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Mandy Shaw, Policy No.: G-LB/-JC7WM76SVY Worldpay transaction No. : SD86PY64LD5AJ5KO Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Mandy Shaw Address:68 Callum point West Anthony SA7 2FS GB Email : rachelclarke@example.net Phone : (020) 7496 0083, Policy Details Type of policy: Missed Event Insurance Purchase Date : Friday 11 October, 2024 Event Date : 2024-11-12 Premium : £2,768.03 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
|
G-LB/-JC7WM76SVY
|
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
|
2024-11-12
|
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
|
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
|
2024-01-31
|
allianz-missed-event
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Ticket Missed Event Insurance Policy: GECCGQF-ZSLDear Mrs Hayley Johnson, Policy No.: GECCGQF-ZSL Worldpay transaction No. : JJ25YS31RM8GG7XA Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Mrs Hayley Johnson Address:Flat 1 Leon drive New Jeffrey UB3W 8AF GB Email : neilthompson@example.net Phone : +44(0)113 496 0903, Policy Details Type of policy: Missed Event Insurance Purchase Date : 30/01/2022 Event Date : 03/05/2021 Premium : £253.23 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Mrs Hayley Johnson, Policy No.: GECCGQF-ZSL Worldpay transaction No. : JJ25YS31RM8GG7XA Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Mrs Hayley Johnson Address:Flat 1 Leon drive New Jeffrey UB3W 8AF GB Email : neilthompson@example.net Phone : +44(0)113 496 0903, Policy Details Type of policy: Missed Event Insurance Purchase Date : 30/01/2022 Event Date : 03/05/2021 Premium : £253.23 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
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GECCGQF-ZSL
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(?<=Policy No\.: )[-\w_\/\.]+?(?= )
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03/05/2021
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(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
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(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
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2024-01-31
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allianz-missed-event
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Ticket Missed Event Insurance Policy: ltcztjxbwyfmothhp_oqDear Anna Ali, Policy No.: ltcztjxbwyfmothhp_oq Worldpay transaction No. : SZ52HZ41XF0CX9ED Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Anna Ali Address:Studio 8 Owen points Wrightview B3H 4XS GB Email : paynesandra@example.com Phone : (0191) 496 0431, Policy Details Type of policy: Missed Event Insurance Purchase Date : Sun 05 May, 2019 Event Date : 13/09/19 Premium : £5,441.93 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Anna Ali, Policy No.: ltcztjxbwyfmothhp_oq Worldpay transaction No. : SZ52HZ41XF0CX9ED Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Anna Ali Address:Studio 8 Owen points Wrightview B3H 4XS GB Email : paynesandra@example.com Phone : (0191) 496 0431, Policy Details Type of policy: Missed Event Insurance Purchase Date : Sun 05 May, 2019 Event Date : 13/09/19 Premium : £5,441.93 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
|
ltcztjxbwyfmothhp_oq
|
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
|
13/09/19
|
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
|
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
|
2024-01-31
|
allianz-missed-event
|
Ticket Missed Event Insurance Policy: 1G57-2WRG36FHTVRKVKDear Linda Smith, Policy No.: 1G57-2WRG36FHTVRKVK Worldpay transaction No. : KZ08CO50DI6BM2HN Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Linda Smith Address:416 Payne ramp Curtisfort E2F 7UX GB Email : glennhayes@example.com Phone : (028)9018268, Policy Details Type of policy: Missed Event Insurance Purchase Date : 03 June, 2021 Event Date : 2019-10-29 Premium : £6,360.80 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Linda Smith, Policy No.: 1G57-2WRG36FHTVRKVK Worldpay transaction No. : KZ08CO50DI6BM2HN Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Linda Smith Address:416 Payne ramp Curtisfort E2F 7UX GB Email : glennhayes@example.com Phone : (028)9018268, Policy Details Type of policy: Missed Event Insurance Purchase Date : 03 June, 2021 Event Date : 2019-10-29 Premium : £6,360.80 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
|
1G57-2WRG36FHTVRKVK
|
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
|
2019-10-29
|
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
|
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
|
2024-01-31
|
allianz-missed-event
|
Ticket Missed Event Insurance Policy: 5//8Z_76W6__HZA9AI6T-/5SDear Ms Jayne Mason, Policy No.: 5//8Z_76W6__HZA9AI6T-/5S Worldpay transaction No. : RL49IL55ZT1ZL3TQ Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Ms Jayne Mason Address:518 Damian vista West Lynneside W29 5SJ GB Email : edward48@example.org Phone : +44(0)909 8790494, Policy Details Type of policy: Missed Event Insurance Purchase Date : Saturday 20 May, 2023 Event Date : 05/12/2023 Premium : £8,936.00 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Ms Jayne Mason, Policy No.: 5//8Z_76W6__HZA9AI6T-/5S Worldpay transaction No. : RL49IL55ZT1ZL3TQ Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Ms Jayne Mason Address:518 Damian vista West Lynneside W29 5SJ GB Email : edward48@example.org Phone : +44(0)909 8790494, Policy Details Type of policy: Missed Event Insurance Purchase Date : Saturday 20 May, 2023 Event Date : 05/12/2023 Premium : £8,936.00 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
|
5//8Z_76W6__HZA9AI6T-/5S
|
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
|
05/12/2023
|
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
|
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
|
2024-01-31
|
allianz-missed-event
|
Ticket Missed Event Insurance Policy: Q/FMLG7F4-06C8/TQDear Rebecca Hall, Policy No.: Q/FMLG7F4-06C8/TQ Worldpay transaction No. : MY91FB09VE7VC1TS Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Rebecca Hall Address:939 Cook valley Port Glenn HU4 7FY GB Email : brettellis@example.net Phone : (0118) 4960860, Policy Details Type of policy: Missed Event Insurance Purchase Date : Thursday 02 November, 2023 Event Date : 07/09/19 Premium : £4,131.29 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Rebecca Hall, Policy No.: Q/FMLG7F4-06C8/TQ Worldpay transaction No. : MY91FB09VE7VC1TS Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Rebecca Hall Address:939 Cook valley Port Glenn HU4 7FY GB Email : brettellis@example.net Phone : (0118) 4960860, Policy Details Type of policy: Missed Event Insurance Purchase Date : Thursday 02 November, 2023 Event Date : 07/09/19 Premium : £4,131.29 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
|
Q/FMLG7F4-06C8/TQ
|
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
|
07/09/19
|
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
|
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
|
2024-01-31
|
allianz-missed-event
|
Ticket Missed Event Insurance Policy: 3VS1J22-/.H/MQQ4ECTZML_X9Dear Dr Norman Barnett, Policy No.: 3VS1J22-/.H/MQQ4ECTZML_X9 Worldpay transaction No. : DE81VF51ZS1YG6SP Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Dr Norman Barnett Address:Studio 63 Marsh haven West Grahamfort NE0 0UE GB Email : xjones@example.net Phone : +44(0)306 999 0659, Policy Details Type of policy: Missed Event Insurance Purchase Date : 16/02/22 Event Date : 13/10/2020 Premium : £4,631.37 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Dr Norman Barnett, Policy No.: 3VS1J22-/.H/MQQ4ECTZML_X9 Worldpay transaction No. : DE81VF51ZS1YG6SP Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Dr Norman Barnett Address:Studio 63 Marsh haven West Grahamfort NE0 0UE GB Email : xjones@example.net Phone : +44(0)306 999 0659, Policy Details Type of policy: Missed Event Insurance Purchase Date : 16/02/22 Event Date : 13/10/2020 Premium : £4,631.37 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
|
3VS1J22-/.H/MQQ4ECTZML_X9
|
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
|
13/10/2020
|
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
|
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
|
2024-01-31
|
allianz-missed-event
|
Ticket Missed Event Insurance Policy: 9HZ5V/-D07UDear Cameron Smith-Day, Policy No.: 9HZ5V/-D07U Worldpay transaction No. : KA15XJ29EY3VP7FC Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Cameron Smith-Day Address:4 Rose spurs Andrewsburgh HG5 6HB GB Email : emason@example.net Phone : +441632960499, Policy Details Type of policy: Missed Event Insurance Purchase Date : 30/08/2024 Event Date : Monday 04 January, 2021 Premium : £9,355.25 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Cameron Smith-Day, Policy No.: 9HZ5V/-D07U Worldpay transaction No. : KA15XJ29EY3VP7FC Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Cameron Smith-Day Address:4 Rose spurs Andrewsburgh HG5 6HB GB Email : emason@example.net Phone : +441632960499, Policy Details Type of policy: Missed Event Insurance Purchase Date : 30/08/2024 Event Date : Monday 04 January, 2021 Premium : £9,355.25 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
|
9HZ5V/-D07U
|
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
|
Monday 04 January, 2021
|
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
|
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
|
2024-01-31
|
allianz-missed-event
|
Ticket Missed Event Insurance Policy: emzas.rfncsboDear Stephanie Reid-Pickering, Policy No.: emzas.rfncsbo Worldpay transaction No. : WQ19SO43KE1VC2MC Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Stephanie Reid-Pickering Address:74 Jenna passage Lake Julia M08 2UZ GB Email : holdenlorraine@example.org Phone : (0191) 4960971, Policy Details Type of policy: Missed Event Insurance Purchase Date : 13/07/23 Event Date : 31/05/24 Premium : £9,404.48 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Stephanie Reid-Pickering, Policy No.: emzas.rfncsbo Worldpay transaction No. : WQ19SO43KE1VC2MC Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Stephanie Reid-Pickering Address:74 Jenna passage Lake Julia M08 2UZ GB Email : holdenlorraine@example.org Phone : (0191) 4960971, Policy Details Type of policy: Missed Event Insurance Purchase Date : 13/07/23 Event Date : 31/05/24 Premium : £9,404.48 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
|
emzas.rfncsbo
|
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
|
31/05/24
|
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
|
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
|
2024-01-31
|
allianz-missed-event
|
Ticket Missed Event Insurance Policy: FG/LFL2AUDear Megan Richards-Allen, Policy No.: FG/LFL2AU Worldpay transaction No. : TT51UV83XR6FB9LP Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Megan Richards-Allen Address:Studio 95 Hilary avenue Port Frederickview EC99 0TQ GB Email : jwebb@example.com Phone : (0161) 4960668, Policy Details Type of policy: Missed Event Insurance Purchase Date : Wednesday 06 March, 2024 Event Date : Fri 06 November, 2020 Premium : £3,985.48 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Megan Richards-Allen, Policy No.: FG/LFL2AU Worldpay transaction No. : TT51UV83XR6FB9LP Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Megan Richards-Allen Address:Studio 95 Hilary avenue Port Frederickview EC99 0TQ GB Email : jwebb@example.com Phone : (0161) 4960668, Policy Details Type of policy: Missed Event Insurance Purchase Date : Wednesday 06 March, 2024 Event Date : Fri 06 November, 2020 Premium : £3,985.48 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
|
FG/LFL2AU
|
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
|
Fri 06 November, 2020
|
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
|
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
|
2024-01-31
|
allianz-missed-event
|
Ticket Missed Event Insurance Policy: ll/ujfrnlnrooi_ydxDear Mr Frederick Wilson, Policy No.: ll/ujfrnlnrooi_ydx Worldpay transaction No. : TR54KR60YW2TY9AD Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Mr Frederick Wilson Address:Studio 7 Harrison locks Reevesburgh W5D 6NU GB Email : michellekhan@example.net Phone : (0131) 496 0082, Policy Details Type of policy: Missed Event Insurance Purchase Date : 30 August, 2023 Event Date : 22/06/19 Premium : £3,173.69 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Mr Frederick Wilson, Policy No.: ll/ujfrnlnrooi_ydx Worldpay transaction No. : TR54KR60YW2TY9AD Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Mr Frederick Wilson Address:Studio 7 Harrison locks Reevesburgh W5D 6NU GB Email : michellekhan@example.net Phone : (0131) 496 0082, Policy Details Type of policy: Missed Event Insurance Purchase Date : 30 August, 2023 Event Date : 22/06/19 Premium : £3,173.69 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
|
ll/ujfrnlnrooi_ydx
|
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
|
22/06/19
|
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
|
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
|
2024-01-31
|
allianz-missed-event
|
Ticket Missed Event Insurance Policy: qgschpe/xokcokkfijbfDear Mr Craig Patel, Policy No.: qgschpe/xokcokkfijbf Worldpay transaction No. : IC93IV30ZY6VW1WF Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Mr Craig Patel Address:78 Barbara tunnel Bradleyland TW0R 3GH GB Email : psmith@example.net Phone : +44(0)1174960650, Policy Details Type of policy: Missed Event Insurance Purchase Date : Wed 23 March, 2022 Event Date : 24/07/2025 Premium : £9,848.63 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Mr Craig Patel, Policy No.: qgschpe/xokcokkfijbf Worldpay transaction No. : IC93IV30ZY6VW1WF Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Mr Craig Patel Address:78 Barbara tunnel Bradleyland TW0R 3GH GB Email : psmith@example.net Phone : +44(0)1174960650, Policy Details Type of policy: Missed Event Insurance Purchase Date : Wed 23 March, 2022 Event Date : 24/07/2025 Premium : £9,848.63 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
|
qgschpe/xokcokkfijbf
|
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
|
24/07/2025
|
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
|
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
|
2024-01-31
|
allianz-missed-event
|
Ticket Missed Event Insurance Policy: 42XRDVDNDear Dr Raymond Davis, Policy No.: 42XRDVDN Worldpay transaction No. : NA60JV41BS2KQ4CC Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Dr Raymond Davis Address:Studio 7 Bates square Port Justinborough BT3 2XF GB Email : ruth21@example.org Phone : +44(0)29 2018 0634, Policy Details Type of policy: Missed Event Insurance Purchase Date : 05 July, 2024 Event Date : Wed 21 February, 2024 Premium : £831.37 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Dr Raymond Davis, Policy No.: 42XRDVDN Worldpay transaction No. : NA60JV41BS2KQ4CC Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Dr Raymond Davis Address:Studio 7 Bates square Port Justinborough BT3 2XF GB Email : ruth21@example.org Phone : +44(0)29 2018 0634, Policy Details Type of policy: Missed Event Insurance Purchase Date : 05 July, 2024 Event Date : Wed 21 February, 2024 Premium : £831.37 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
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42XRDVDN
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(?<=Policy No\.: )[-\w_\/\.]+?(?= )
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Wed 21 February, 2024
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(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
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(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
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2024-01-31
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allianz-missed-event
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Ticket Missed Event Insurance Policy: RX.QAVMD_/TBNM/-NMBVAZADear Louis Cole, Policy No.: RX.QAVMD_/TBNM/-NMBVAZA Worldpay transaction No. : IU99BG35AJ0ZV1DW Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Louis Cole Address:Studio 07q Keith flats West Carolebury M38 2PP GB Email : dharvey@example.net Phone : +44(0)1614960496, Policy Details Type of policy: Missed Event Insurance Purchase Date : 12/02/22 Event Date : 15/04/20 Premium : £6,131.58 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Louis Cole, Policy No.: RX.QAVMD_/TBNM/-NMBVAZA Worldpay transaction No. : IU99BG35AJ0ZV1DW Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Louis Cole Address:Studio 07q Keith flats West Carolebury M38 2PP GB Email : dharvey@example.net Phone : +44(0)1614960496, Policy Details Type of policy: Missed Event Insurance Purchase Date : 12/02/22 Event Date : 15/04/20 Premium : £6,131.58 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
|
RX.QAVMD_/TBNM/-NMBVAZA
|
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
|
15/04/20
|
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
|
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
|
2024-01-31
|
allianz-missed-event
|
Ticket Missed Event Insurance Policy: VWKIYQ.FJJDFPM.Dear Steven Kelly, Policy No.: VWKIYQ.FJJDFPM. Worldpay transaction No. : MX88QS83WJ6ZA9VQ Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Steven Kelly Address:150 Wayne mission Lake Sylvia WA67 8HF GB Email : frances47@example.net Phone : +44(0)1184960179, Policy Details Type of policy: Missed Event Insurance Purchase Date : 06 December, 2022 Event Date : Wednesday 04 November, 2020 Premium : £4,954.69 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Steven Kelly, Policy No.: VWKIYQ.FJJDFPM. Worldpay transaction No. : MX88QS83WJ6ZA9VQ Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Steven Kelly Address:150 Wayne mission Lake Sylvia WA67 8HF GB Email : frances47@example.net Phone : +44(0)1184960179, Policy Details Type of policy: Missed Event Insurance Purchase Date : 06 December, 2022 Event Date : Wednesday 04 November, 2020 Premium : £4,954.69 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
|
VWKIYQ.FJJDFPM.
|
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
|
Wednesday 04 November, 2020
|
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
|
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
|
2024-01-31
|
allianz-missed-event
|
Ticket Missed Event Insurance Policy: R1CEO53Dear Jodie Hicks, Policy No.: R1CEO53 Worldpay transaction No. : RL53ZT64YX6KP3WY Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Jodie Hicks Address:Studio 4 Raymond rest Kellyborough TA11 8PJ GB Email : mariestokes@example.net Phone : (0115) 4960890, Policy Details Type of policy: Missed Event Insurance Purchase Date : 2020-05-06 Event Date : Wednesday 16 September, 2020 Premium : £3,093.35 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Jodie Hicks, Policy No.: R1CEO53 Worldpay transaction No. : RL53ZT64YX6KP3WY Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Jodie Hicks Address:Studio 4 Raymond rest Kellyborough TA11 8PJ GB Email : mariestokes@example.net Phone : (0115) 4960890, Policy Details Type of policy: Missed Event Insurance Purchase Date : 2020-05-06 Event Date : Wednesday 16 September, 2020 Premium : £3,093.35 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
|
R1CEO53
|
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
|
Wednesday 16 September, 2020
|
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
|
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
|
2024-01-31
|
allianz-missed-event
|
Ticket Missed Event Insurance Policy: AM/./H/YZB_LQIZ/NB8B9TDear Josephine White, Policy No.: AM/./H/YZB_LQIZ/NB8B9T Worldpay transaction No. : RW49XQ89SJ7IU9JV Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Josephine White Address:2 Rogers greens Watsonton N27 1BF GB Email : joseph73@example.com Phone : (0121) 4960583, Policy Details Type of policy: Missed Event Insurance Purchase Date : 25 March, 2023 Event Date : 28 April, 2023 Premium : £6,318.10 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Josephine White, Policy No.: AM/./H/YZB_LQIZ/NB8B9T Worldpay transaction No. : RW49XQ89SJ7IU9JV Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Josephine White Address:2 Rogers greens Watsonton N27 1BF GB Email : joseph73@example.com Phone : (0121) 4960583, Policy Details Type of policy: Missed Event Insurance Purchase Date : 25 March, 2023 Event Date : 28 April, 2023 Premium : £6,318.10 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
|
AM/./H/YZB_LQIZ/NB8B9T
|
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
|
28 April, 2023
|
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
|
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
|
2024-01-31
|
allianz-missed-event
|
Ticket Missed Event Insurance Policy: k-vu./zpgDear Tracy Chambers, Policy No.: k-vu./zpg Worldpay transaction No. : PV90EN01FI3BP5AC Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Tracy Chambers Address:2 Kim walk East Jill L8F 9LW GB Email : katiejames@example.org Phone : +443069990506, Policy Details Type of policy: Missed Event Insurance Purchase Date : 22/04/2022 Event Date : 24 December, 2025 Premium : £2,611.18 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Tracy Chambers, Policy No.: k-vu./zpg Worldpay transaction No. : PV90EN01FI3BP5AC Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Tracy Chambers Address:2 Kim walk East Jill L8F 9LW GB Email : katiejames@example.org Phone : +443069990506, Policy Details Type of policy: Missed Event Insurance Purchase Date : 22/04/2022 Event Date : 24 December, 2025 Premium : £2,611.18 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
|
k-vu./zpg
|
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
|
24 December, 2025
|
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
|
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
|
2024-01-31
|
allianz-missed-event
|
Ticket Missed Event Insurance Policy: JHL1DJC.RB1WMNDear Daniel Reynolds, Policy No.: JHL1DJC.RB1WMN Worldpay transaction No. : EF56RP32QE7MB1GO Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Daniel Reynolds Address:6 Bruce ports Fosterside G20 0AR GB Email : anthonystokes@example.org Phone : +44151 496 0481, Policy Details Type of policy: Missed Event Insurance Purchase Date : 17 July, 2024 Event Date : Sat 19 December, 2020 Premium : £2,163.24 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Daniel Reynolds, Policy No.: JHL1DJC.RB1WMN Worldpay transaction No. : EF56RP32QE7MB1GO Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Daniel Reynolds Address:6 Bruce ports Fosterside G20 0AR GB Email : anthonystokes@example.org Phone : +44151 496 0481, Policy Details Type of policy: Missed Event Insurance Purchase Date : 17 July, 2024 Event Date : Sat 19 December, 2020 Premium : £2,163.24 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
|
JHL1DJC.RB1WMN
|
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
|
Sat 19 December, 2020
|
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
|
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
|
2024-01-31
|
allianz-missed-event
|
Ticket Missed Event Insurance Policy: xdrlejl_qa_/xdpyzp/ubhDear Patricia Sharpe, Policy No.: xdrlejl_qa_/xdpyzp/ubh Worldpay transaction No. : KM37WX52LZ3YR4VS Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Patricia Sharpe Address:Studio 97 Taylor place South Donaldhaven CR9R 8LS GB Email : joyce05@example.net Phone : 0909 8790724, Policy Details Type of policy: Missed Event Insurance Purchase Date : Mon 15 December, 2025 Event Date : Friday 26 December, 2025 Premium : £3,377.49 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Patricia Sharpe, Policy No.: xdrlejl_qa_/xdpyzp/ubh Worldpay transaction No. : KM37WX52LZ3YR4VS Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Patricia Sharpe Address:Studio 97 Taylor place South Donaldhaven CR9R 8LS GB Email : joyce05@example.net Phone : 0909 8790724, Policy Details Type of policy: Missed Event Insurance Purchase Date : Mon 15 December, 2025 Event Date : Friday 26 December, 2025 Premium : £3,377.49 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
|
xdrlejl_qa_/xdpyzp/ubh
|
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
|
Friday 26 December, 2025
|
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
|
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
|
2024-01-31
|
allianz-missed-event
|
Ticket Missed Event Insurance Policy: 7U7A-KCSCDear Jordan Stephens, Policy No.: 7U7A-KCSC Worldpay transaction No. : IG43YU68HB1AK3DR Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Jordan Stephens Address:Studio 5 Gill ports Charltonfort M6S 8PS GB Email : sharon71@example.com Phone : 01414960496, Policy Details Type of policy: Missed Event Insurance Purchase Date : 2024-06-30 Event Date : 04 July, 2021 Premium : £4,776.96 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Jordan Stephens, Policy No.: 7U7A-KCSC Worldpay transaction No. : IG43YU68HB1AK3DR Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Jordan Stephens Address:Studio 5 Gill ports Charltonfort M6S 8PS GB Email : sharon71@example.com Phone : 01414960496, Policy Details Type of policy: Missed Event Insurance Purchase Date : 2024-06-30 Event Date : 04 July, 2021 Premium : £4,776.96 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
|
7U7A-KCSC
|
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
|
04 July, 2021
|
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
|
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
|
2024-01-31
|
allianz-missed-event
|
Ticket Missed Event Insurance Policy: 31T_9Z5K-2IDear Mr Leigh Burgess, Policy No.: 31T_9Z5K-2I Worldpay transaction No. : LT48HL81UV8ND8UJ Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Mr Leigh Burgess Address:Studio 0 Richards mission North Geraldine PH84 0EY GB Email : simonphillips@example.org Phone : (029) 2018 0419, Policy Details Type of policy: Missed Event Insurance Purchase Date : 15 August, 2024 Event Date : Friday 01 December, 2023 Premium : £1,909.50 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Mr Leigh Burgess, Policy No.: 31T_9Z5K-2I Worldpay transaction No. : LT48HL81UV8ND8UJ Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Mr Leigh Burgess Address:Studio 0 Richards mission North Geraldine PH84 0EY GB Email : simonphillips@example.org Phone : (029) 2018 0419, Policy Details Type of policy: Missed Event Insurance Purchase Date : 15 August, 2024 Event Date : Friday 01 December, 2023 Premium : £1,909.50 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
|
31T_9Z5K-2I
|
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
|
Friday 01 December, 2023
|
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
|
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
|
2024-01-31
|
allianz-missed-event
|
Ticket Missed Event Insurance Policy: 5QYXZ-HFJR1TM/QRDear Brian Ward, Policy No.: 5QYXZ-HFJR1TM/QR Worldpay transaction No. : OK42RM19VO6KI0GR Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Brian Ward Address:214 Moore route Khanhaven G16 0LF GB Email : allan42@example.org Phone : +44141 496 0159, Policy Details Type of policy: Missed Event Insurance Purchase Date : 25/08/2022 Event Date : Sun 26 December, 2021 Premium : £3,197.23 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Brian Ward, Policy No.: 5QYXZ-HFJR1TM/QR Worldpay transaction No. : OK42RM19VO6KI0GR Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Brian Ward Address:214 Moore route Khanhaven G16 0LF GB Email : allan42@example.org Phone : +44141 496 0159, Policy Details Type of policy: Missed Event Insurance Purchase Date : 25/08/2022 Event Date : Sun 26 December, 2021 Premium : £3,197.23 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
|
5QYXZ-HFJR1TM/QR
|
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
|
Sun 26 December, 2021
|
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
|
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
|
2024-01-31
|
allianz-missed-event
|
Ticket Missed Event Insurance Policy: icxbrfp-lj-trDear Nicholas Walker, Policy No.: icxbrfp-lj-tr Worldpay transaction No. : XX19ZK08ZS4VB5HV Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Nicholas Walker Address:661 Lane vista Kentbury N0 9JN GB Email : begumjohn@example.net Phone : (0115) 496 0335, Policy Details Type of policy: Missed Event Insurance Purchase Date : Fri 31 July, 2020 Event Date : 04/09/2020 Premium : £482.76 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Nicholas Walker, Policy No.: icxbrfp-lj-tr Worldpay transaction No. : XX19ZK08ZS4VB5HV Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Nicholas Walker Address:661 Lane vista Kentbury N0 9JN GB Email : begumjohn@example.net Phone : (0115) 496 0335, Policy Details Type of policy: Missed Event Insurance Purchase Date : Fri 31 July, 2020 Event Date : 04/09/2020 Premium : £482.76 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
|
icxbrfp-lj-tr
|
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
|
04/09/2020
|
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
|
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
|
2024-01-31
|
allianz-missed-event
|
Ticket Missed Event Insurance Policy: M_IHFWODear Mrs Valerie Newton, Policy No.: M_IHFWO Worldpay transaction No. : ED12WM54QT1OI6NK Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Mrs Valerie Newton Address:8 Hudson prairie Frenchfurt E2 3BS GB Email : anthonymanning@example.org Phone : +44(0)1632960820, Policy Details Type of policy: Missed Event Insurance Purchase Date : Monday 26 May, 2025 Event Date : Thursday 01 October, 2020 Premium : £8,061.48 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Mrs Valerie Newton, Policy No.: M_IHFWO Worldpay transaction No. : ED12WM54QT1OI6NK Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Mrs Valerie Newton Address:8 Hudson prairie Frenchfurt E2 3BS GB Email : anthonymanning@example.org Phone : +44(0)1632960820, Policy Details Type of policy: Missed Event Insurance Purchase Date : Monday 26 May, 2025 Event Date : Thursday 01 October, 2020 Premium : £8,061.48 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
|
M_IHFWO
|
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
|
Thursday 01 October, 2020
|
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
|
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
|
2024-01-31
|
allianz-missed-event
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Ticket Missed Event Insurance Policy: ZWMZAXKHJ76Q5A9AK1/.74LDear Maureen Knowles, Policy No.: ZWMZAXKHJ76Q5A9AK1/.74L Worldpay transaction No. : HJ46WE99YB0GC1YP Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Maureen Knowles Address:Flat 2 Mann union Lake Marilyntown ME3P 4JR GB Email : birchannette@example.org Phone : +44306 9990374, Policy Details Type of policy: Missed Event Insurance Purchase Date : 16/04/2019 Event Date : 26/07/19 Premium : £6,413.93 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Maureen Knowles, Policy No.: ZWMZAXKHJ76Q5A9AK1/.74L Worldpay transaction No. : HJ46WE99YB0GC1YP Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Maureen Knowles Address:Flat 2 Mann union Lake Marilyntown ME3P 4JR GB Email : birchannette@example.org Phone : +44306 9990374, Policy Details Type of policy: Missed Event Insurance Purchase Date : 16/04/2019 Event Date : 26/07/19 Premium : £6,413.93 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
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ZWMZAXKHJ76Q5A9AK1/.74L
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(?<=Policy No\.: )[-\w_\/\.]+?(?= )
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26/07/19
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(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
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(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
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2024-01-31
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allianz-missed-event
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Ticket Missed Event Insurance Policy: a_hooc.yrljwu-kwwemqaciDear Norman Taylor, Policy No.: a_hooc.yrljwu-kwwemqaci Worldpay transaction No. : KB55FI13IE8TO9KG Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Norman Taylor Address:Flat 88 Pearce mountain Edwardshaven LN1A 0AU GB Email : nkelly@example.com Phone : (0191) 496 0455, Policy Details Type of policy: Missed Event Insurance Purchase Date : 15/07/2022 Event Date : Wed 05 October, 2022 Premium : £7,629.55 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Norman Taylor, Policy No.: a_hooc.yrljwu-kwwemqaci Worldpay transaction No. : KB55FI13IE8TO9KG Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Norman Taylor Address:Flat 88 Pearce mountain Edwardshaven LN1A 0AU GB Email : nkelly@example.com Phone : (0191) 496 0455, Policy Details Type of policy: Missed Event Insurance Purchase Date : 15/07/2022 Event Date : Wed 05 October, 2022 Premium : £7,629.55 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
|
a_hooc.yrljwu-kwwemqaci
|
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
|
Wed 05 October, 2022
|
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
|
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
|
2024-01-31
|
allianz-missed-event
|
Ticket Missed Event Insurance Policy: VSZAXUSDear Hayley Anderson, Policy No.: VSZAXUS Worldpay transaction No. : QD63QI66BI4OV9YX Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Hayley Anderson Address:87 Sally unions Brettport WV0P 3XZ GB Email : butlertracy@example.net Phone : (0118)4960803, Policy Details Type of policy: Missed Event Insurance Purchase Date : 18/10/22 Event Date : 2025-03-24 Premium : £6,696.41 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Hayley Anderson, Policy No.: VSZAXUS Worldpay transaction No. : QD63QI66BI4OV9YX Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Hayley Anderson Address:87 Sally unions Brettport WV0P 3XZ GB Email : butlertracy@example.net Phone : (0118)4960803, Policy Details Type of policy: Missed Event Insurance Purchase Date : 18/10/22 Event Date : 2025-03-24 Premium : £6,696.41 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
|
VSZAXUS
|
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
|
2025-03-24
|
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
|
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
|
2024-01-31
|
allianz-missed-event
|
Ticket Missed Event Insurance Policy: MBB0RX5K4W_A705D5ZT7BDDear Steven Roberts, Policy No.: MBB0RX5K4W_A705D5ZT7BD Worldpay transaction No. : VQ46WE44ZA7VC0KO Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Steven Roberts Address:87 Deborah flats South Jadebury W0 6LA GB Email : dennisclarke@example.com Phone : +4420 74960192, Policy Details Type of policy: Missed Event Insurance Purchase Date : Sun 12 January, 2020 Event Date : Tue 11 October, 2022 Premium : £9,270.83 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Steven Roberts, Policy No.: MBB0RX5K4W_A705D5ZT7BD Worldpay transaction No. : VQ46WE44ZA7VC0KO Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Steven Roberts Address:87 Deborah flats South Jadebury W0 6LA GB Email : dennisclarke@example.com Phone : +4420 74960192, Policy Details Type of policy: Missed Event Insurance Purchase Date : Sun 12 January, 2020 Event Date : Tue 11 October, 2022 Premium : £9,270.83 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
|
MBB0RX5K4W_A705D5ZT7BD
|
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
|
Tue 11 October, 2022
|
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
|
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
|
2024-01-31
|
allianz-missed-event
|
Ticket Missed Event Insurance Policy: LQS53MC/AKNDAKDear Mrs Victoria Fisher, Policy No.: LQS53MC/AKNDAK Worldpay transaction No. : TN26FO28IK6VO3UI Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Mrs Victoria Fisher Address:Flat 37Q Pauline estate Andrewshaven W7 6EF GB Email : ryan37@example.org Phone : +44(0)9098790083, Policy Details Type of policy: Missed Event Insurance Purchase Date : Sat 12 September, 2020 Event Date : Sun 05 April, 2020 Premium : £6,968.32 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Mrs Victoria Fisher, Policy No.: LQS53MC/AKNDAK Worldpay transaction No. : TN26FO28IK6VO3UI Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Mrs Victoria Fisher Address:Flat 37Q Pauline estate Andrewshaven W7 6EF GB Email : ryan37@example.org Phone : +44(0)9098790083, Policy Details Type of policy: Missed Event Insurance Purchase Date : Sat 12 September, 2020 Event Date : Sun 05 April, 2020 Premium : £6,968.32 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
|
LQS53MC/AKNDAK
|
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
|
Sun 05 April, 2020
|
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
|
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
|
2024-01-31
|
allianz-missed-event
|
Ticket Missed Event Insurance Policy: q-tvuyiDear Michael Wright-Dawson, Policy No.: q-tvuyi Worldpay transaction No. : AG90KU88RV7DH6TX Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Michael Wright-Dawson Address:Studio 87A Mohamed gardens New Laurenstad W3 8ZX GB Email : francesward@example.org Phone : 0116 496 0567, Policy Details Type of policy: Missed Event Insurance Purchase Date : Tue 07 January, 2025 Event Date : 2020-05-31 Premium : £9,518.39 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Michael Wright-Dawson, Policy No.: q-tvuyi Worldpay transaction No. : AG90KU88RV7DH6TX Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Michael Wright-Dawson Address:Studio 87A Mohamed gardens New Laurenstad W3 8ZX GB Email : francesward@example.org Phone : 0116 496 0567, Policy Details Type of policy: Missed Event Insurance Purchase Date : Tue 07 January, 2025 Event Date : 2020-05-31 Premium : £9,518.39 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
|
q-tvuyi
|
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
|
2020-05-31
|
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
|
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
|
2024-01-31
|
allianz-missed-event
|
Ticket Missed Event Insurance Policy: wnuocgxDear Karen Martin, Policy No.: wnuocgx Worldpay transaction No. : VI43JD42JD8QP8CS Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Karen Martin Address:5 Evans flat New Craigmouth E3 4YF GB Email : andrewsshaun@example.com Phone : 01154960313, Policy Details Type of policy: Missed Event Insurance Purchase Date : 30/09/2020 Event Date : Tuesday 04 August, 2020 Premium : £3,281.62 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Karen Martin, Policy No.: wnuocgx Worldpay transaction No. : VI43JD42JD8QP8CS Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Karen Martin Address:5 Evans flat New Craigmouth E3 4YF GB Email : andrewsshaun@example.com Phone : 01154960313, Policy Details Type of policy: Missed Event Insurance Purchase Date : 30/09/2020 Event Date : Tuesday 04 August, 2020 Premium : £3,281.62 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
|
wnuocgx
|
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
|
Tuesday 04 August, 2020
|
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
|
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
|
2024-01-31
|
allianz-missed-event
|
Ticket Missed Event Insurance Policy: VDF9AS06MOK2V6O9LZYYUGDear Mr Sam Patel, Policy No.: VDF9AS06MOK2V6O9LZYYUG Worldpay transaction No. : KZ19EL35IV3BY1XQ Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Mr Sam Patel Address:4 Shirley road East Clarebury SY13 6PQ GB Email : kyle75@example.net Phone : (0161)4960736, Policy Details Type of policy: Missed Event Insurance Purchase Date : Sunday 03 April, 2022 Event Date : 12/08/2019 Premium : £9,800.92 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Mr Sam Patel, Policy No.: VDF9AS06MOK2V6O9LZYYUG Worldpay transaction No. : KZ19EL35IV3BY1XQ Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Mr Sam Patel Address:4 Shirley road East Clarebury SY13 6PQ GB Email : kyle75@example.net Phone : (0161)4960736, Policy Details Type of policy: Missed Event Insurance Purchase Date : Sunday 03 April, 2022 Event Date : 12/08/2019 Premium : £9,800.92 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
|
VDF9AS06MOK2V6O9LZYYUG
|
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
|
12/08/2019
|
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
|
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
|
2024-01-31
|
allianz-missed-event
|
Ticket Missed Event Insurance Policy: KBRRDP.MXDear Sian Lewis-Cross, Policy No.: KBRRDP.MX Worldpay transaction No. : MZ78DJ71CF9PM5ZV Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Sian Lewis-Cross Address:1 Lewis forge East Lisaberg G96 9RH GB Email : kathleenbell@example.com Phone : 0117 496 0759, Policy Details Type of policy: Missed Event Insurance Purchase Date : Monday 29 March, 2021 Event Date : 29/04/25 Premium : £178.13 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Sian Lewis-Cross, Policy No.: KBRRDP.MX Worldpay transaction No. : MZ78DJ71CF9PM5ZV Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Sian Lewis-Cross Address:1 Lewis forge East Lisaberg G96 9RH GB Email : kathleenbell@example.com Phone : 0117 496 0759, Policy Details Type of policy: Missed Event Insurance Purchase Date : Monday 29 March, 2021 Event Date : 29/04/25 Premium : £178.13 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
|
KBRRDP.MX
|
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
|
29/04/25
|
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
|
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
|
2024-01-31
|
allianz-missed-event
|
Ticket Missed Event Insurance Policy: RTFNSUQ-ZG-F_YUND-DFCZADear Robert Lamb-Bond, Policy No.: RTFNSUQ-ZG-F_YUND-DFCZA Worldpay transaction No. : UY22QJ07DE8ZC8UY Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Robert Lamb-Bond Address:Studio 69 Brady ports North Jayne BR39 0YG GB Email : hazelwatson@example.org Phone : 0909 8790497, Policy Details Type of policy: Missed Event Insurance Purchase Date : 01/02/19 Event Date : 22/03/24 Premium : £2,764.49 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Robert Lamb-Bond, Policy No.: RTFNSUQ-ZG-F_YUND-DFCZA Worldpay transaction No. : UY22QJ07DE8ZC8UY Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Robert Lamb-Bond Address:Studio 69 Brady ports North Jayne BR39 0YG GB Email : hazelwatson@example.org Phone : 0909 8790497, Policy Details Type of policy: Missed Event Insurance Purchase Date : 01/02/19 Event Date : 22/03/24 Premium : £2,764.49 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
|
RTFNSUQ-ZG-F_YUND-DFCZA
|
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
|
22/03/24
|
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
|
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
|
2024-01-31
|
allianz-missed-event
|
Ticket Missed Event Insurance Policy: X5_IGUKDear Miss Laura Taylor, Policy No.: X5_IGUK Worldpay transaction No. : GB20KZ01VK0TN8BK Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Miss Laura Taylor Address:Studio 6 Anderson lodge Evansmouth M8 5YW GB Email : qwilkinson@example.com Phone : +44909 879 0099, Policy Details Type of policy: Missed Event Insurance Purchase Date : 19/01/2026 Event Date : Thursday 07 July, 2022 Premium : £7,578.33 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Miss Laura Taylor, Policy No.: X5_IGUK Worldpay transaction No. : GB20KZ01VK0TN8BK Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Miss Laura Taylor Address:Studio 6 Anderson lodge Evansmouth M8 5YW GB Email : qwilkinson@example.com Phone : +44909 879 0099, Policy Details Type of policy: Missed Event Insurance Purchase Date : 19/01/2026 Event Date : Thursday 07 July, 2022 Premium : £7,578.33 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
|
X5_IGUK
|
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
|
Thursday 07 July, 2022
|
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
|
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
|
2024-01-31
|
allianz-missed-event
|
Ticket Missed Event Insurance Policy: KZA1E/C//AWUQ-DBTIP3XPSDear Jack Thompson, Policy No.: KZA1E/C//AWUQ-DBTIP3XPS Worldpay transaction No. : KB55ZM70PH1DX9DV Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Jack Thompson Address:4 Frederick station Shaunshire L5 4LG GB Email : grantkarl@example.org Phone : (0909)8790165, Policy Details Type of policy: Missed Event Insurance Purchase Date : Sat 10 April, 2021 Event Date : Tue 22 April, 2025 Premium : £5,640.77 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Jack Thompson, Policy No.: KZA1E/C//AWUQ-DBTIP3XPS Worldpay transaction No. : KB55ZM70PH1DX9DV Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Jack Thompson Address:4 Frederick station Shaunshire L5 4LG GB Email : grantkarl@example.org Phone : (0909)8790165, Policy Details Type of policy: Missed Event Insurance Purchase Date : Sat 10 April, 2021 Event Date : Tue 22 April, 2025 Premium : £5,640.77 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
|
KZA1E/C//AWUQ-DBTIP3XPS
|
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
|
Tue 22 April, 2025
|
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
|
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
|
2024-01-31
|
allianz-missed-event
|
Ticket Missed Event Insurance Policy: DJ1U/CT/Y6NUO/LCODear Leanne Stanley-Barnes, Policy No.: DJ1U/CT/Y6NUO/LCO Worldpay transaction No. : PR31IJ18UG6EO9ZQ Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Leanne Stanley-Barnes Address:194 Lynda villages New Lisaberg HS2B 5RT GB Email : tdavies@example.net Phone : 0116 4960341, Policy Details Type of policy: Missed Event Insurance Purchase Date : Wednesday 19 February, 2025 Event Date : 30 September, 2022 Premium : £8,329.37 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Leanne Stanley-Barnes, Policy No.: DJ1U/CT/Y6NUO/LCO Worldpay transaction No. : PR31IJ18UG6EO9ZQ Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Leanne Stanley-Barnes Address:194 Lynda villages New Lisaberg HS2B 5RT GB Email : tdavies@example.net Phone : 0116 4960341, Policy Details Type of policy: Missed Event Insurance Purchase Date : Wednesday 19 February, 2025 Event Date : 30 September, 2022 Premium : £8,329.37 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
|
DJ1U/CT/Y6NUO/LCO
|
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
|
30 September, 2022
|
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
|
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
|
2024-01-31
|
allianz-missed-event
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Ticket Missed Event Insurance Policy: CDZM1VW12Dear Naomi Cross, Policy No.: CDZM1VW12 Worldpay transaction No. : YA54DU58CU3PI2IJ Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Naomi Cross Address:Studio 9 Jordan centers South Max LU83 6HR GB Email : robinwilson@example.org Phone : +44113 4960012, Policy Details Type of policy: Missed Event Insurance Purchase Date : 01/07/21 Event Date : 2021-01-08 Premium : £1,989.49 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Naomi Cross, Policy No.: CDZM1VW12 Worldpay transaction No. : YA54DU58CU3PI2IJ Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Naomi Cross Address:Studio 9 Jordan centers South Max LU83 6HR GB Email : robinwilson@example.org Phone : +44113 4960012, Policy Details Type of policy: Missed Event Insurance Purchase Date : 01/07/21 Event Date : 2021-01-08 Premium : £1,989.49 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
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CDZM1VW12
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(?<=Policy No\.: )[-\w_\/\.]+?(?= )
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2021-01-08
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(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
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(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
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2024-01-31
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allianz-missed-event
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Ticket Missed Event Insurance Policy: RMBM-LJMYS/V_ITZATVVYFDear Mr Jamie Gibson, Policy No.: RMBM-LJMYS/V_ITZATVVYF Worldpay transaction No. : PW53MI14CR1QX5IQ Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Mr Jamie Gibson Address:7 Williams isle West Claire LS2X 1XY GB Email : savagejohn@example.com Phone : (0121) 4960952, Policy Details Type of policy: Missed Event Insurance Purchase Date : 22/01/2023 Event Date : 2023-02-13 Premium : £1,698.42 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Mr Jamie Gibson, Policy No.: RMBM-LJMYS/V_ITZATVVYF Worldpay transaction No. : PW53MI14CR1QX5IQ Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Mr Jamie Gibson Address:7 Williams isle West Claire LS2X 1XY GB Email : savagejohn@example.com Phone : (0121) 4960952, Policy Details Type of policy: Missed Event Insurance Purchase Date : 22/01/2023 Event Date : 2023-02-13 Premium : £1,698.42 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
|
RMBM-LJMYS/V_ITZATVVYF
|
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
|
2023-02-13
|
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
|
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
|
2024-01-31
|
allianz-missed-event
|
Ticket Missed Event Insurance Policy: BXAY-U/RUZKDDUZRDear Owen Reynolds, Policy No.: BXAY-U/RUZKDDUZR Worldpay transaction No. : OV15BN59AI4YC5JF Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Owen Reynolds Address:544 Katy rest Janeberg E4 1UL GB Email : janicegreenwood@example.org Phone : (0306)9990025, Policy Details Type of policy: Missed Event Insurance Purchase Date : 23 December, 2019 Event Date : 25 March, 2020 Premium : £1,285.12 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Owen Reynolds, Policy No.: BXAY-U/RUZKDDUZR Worldpay transaction No. : OV15BN59AI4YC5JF Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Owen Reynolds Address:544 Katy rest Janeberg E4 1UL GB Email : janicegreenwood@example.org Phone : (0306)9990025, Policy Details Type of policy: Missed Event Insurance Purchase Date : 23 December, 2019 Event Date : 25 March, 2020 Premium : £1,285.12 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
|
BXAY-U/RUZKDDUZR
|
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
|
25 March, 2020
|
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
|
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
|
2024-01-31
|
allianz-missed-event
|
Ticket Missed Event Insurance Policy: YVVL_VTVDDear Aaron Fox, Policy No.: YVVL_VTVD Worldpay transaction No. : MS63DJ68XV9UN4LX Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Aaron Fox Address:54 Tomlinson road Alanton B6 6GL GB Email : marcusjones@example.com Phone : +44(0)292018862, Policy Details Type of policy: Missed Event Insurance Purchase Date : 21/12/21 Event Date : 26 November, 2025 Premium : £904.19 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Aaron Fox, Policy No.: YVVL_VTVD Worldpay transaction No. : MS63DJ68XV9UN4LX Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Aaron Fox Address:54 Tomlinson road Alanton B6 6GL GB Email : marcusjones@example.com Phone : +44(0)292018862, Policy Details Type of policy: Missed Event Insurance Purchase Date : 21/12/21 Event Date : 26 November, 2025 Premium : £904.19 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
|
YVVL_VTVD
|
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
|
26 November, 2025
|
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
|
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
|
2024-01-31
|
allianz-missed-event
|
Ticket Missed Event Insurance Policy: hxrstnmzlfqqfkhaDear Anna Richards, Policy No.: hxrstnmzlfqqfkha Worldpay transaction No. : DU42GO24VC7ZE7OC Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Anna Richards Address:03 Abbie shoals Westville ME8 4QY GB Email : woodsgregory@example.com Phone : +44(0)1154960549, Policy Details Type of policy: Missed Event Insurance Purchase Date : 17/08/23 Event Date : 01 May, 2022 Premium : £750.02 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Anna Richards, Policy No.: hxrstnmzlfqqfkha Worldpay transaction No. : DU42GO24VC7ZE7OC Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Anna Richards Address:03 Abbie shoals Westville ME8 4QY GB Email : woodsgregory@example.com Phone : +44(0)1154960549, Policy Details Type of policy: Missed Event Insurance Purchase Date : 17/08/23 Event Date : 01 May, 2022 Premium : £750.02 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
|
hxrstnmzlfqqfkha
|
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
|
01 May, 2022
|
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
|
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
|
2024-01-31
|
allianz-missed-event
|
Ticket Missed Event Insurance Policy: TBHH8ZVDCDear Mrs Bethan Allen, Policy No.: TBHH8ZVDC Worldpay transaction No. : JN90YK36CV7EI9XL Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Mrs Bethan Allen Address:Studio 52 Collins mountain Manningburgh B2 2LU GB Email : krhodes@example.net Phone : +441414960325, Policy Details Type of policy: Missed Event Insurance Purchase Date : 14/08/2019 Event Date : 23/11/23 Premium : £1,514.47 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Mrs Bethan Allen, Policy No.: TBHH8ZVDC Worldpay transaction No. : JN90YK36CV7EI9XL Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Mrs Bethan Allen Address:Studio 52 Collins mountain Manningburgh B2 2LU GB Email : krhodes@example.net Phone : +441414960325, Policy Details Type of policy: Missed Event Insurance Purchase Date : 14/08/2019 Event Date : 23/11/23 Premium : £1,514.47 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
|
TBHH8ZVDC
|
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
|
23/11/23
|
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
|
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
|
2024-01-31
|
allianz-missed-event
|
Ticket Missed Event Insurance Policy: 4/UD5U3/EE-CUKLLGT/_NMEOMDear Ms Georgina Spencer, Policy No.: 4/UD5U3/EE-CUKLLGT/_NMEOM Worldpay transaction No. : IT00EX52YG4KJ9SP Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Ms Georgina Spencer Address:18 Walsh parks West Leannemouth RH6P 6WG GB Email : turnerdiane@example.com Phone : +4428 9018 0230, Policy Details Type of policy: Missed Event Insurance Purchase Date : Wed 07 May, 2025 Event Date : 14/06/25 Premium : £766.98 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Ms Georgina Spencer, Policy No.: 4/UD5U3/EE-CUKLLGT/_NMEOM Worldpay transaction No. : IT00EX52YG4KJ9SP Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Ms Georgina Spencer Address:18 Walsh parks West Leannemouth RH6P 6WG GB Email : turnerdiane@example.com Phone : +4428 9018 0230, Policy Details Type of policy: Missed Event Insurance Purchase Date : Wed 07 May, 2025 Event Date : 14/06/25 Premium : £766.98 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
|
4/UD5U3/EE-CUKLLGT/_NMEOM
|
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
|
14/06/25
|
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
|
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
|
2024-01-31
|
allianz-missed-event
|
Ticket Missed Event Insurance Policy: hxhzx-yycpo-ativwDear Jay Rahman, Policy No.: hxhzx-yycpo-ativw Worldpay transaction No. : UY22CY48JR9DD8WP Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Jay Rahman Address:7 Allan groves Port Guyland LE5B 0GG GB Email : dorothycox@example.com Phone : +44(0)131 4960030, Policy Details Type of policy: Missed Event Insurance Purchase Date : Thursday 09 April, 2020 Event Date : 29 August, 2024 Premium : £7,438.96 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Jay Rahman, Policy No.: hxhzx-yycpo-ativw Worldpay transaction No. : UY22CY48JR9DD8WP Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Jay Rahman Address:7 Allan groves Port Guyland LE5B 0GG GB Email : dorothycox@example.com Phone : +44(0)131 4960030, Policy Details Type of policy: Missed Event Insurance Purchase Date : Thursday 09 April, 2020 Event Date : 29 August, 2024 Premium : £7,438.96 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
|
hxhzx-yycpo-ativw
|
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
|
29 August, 2024
|
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
|
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
|
2024-01-31
|
allianz-missed-event
|
Ticket Missed Event Insurance Policy: 3W76-XB4//P.GL8Dear Kathryn Richards, Policy No.: 3W76-XB4//P.GL8 Worldpay transaction No. : FY37YC48WY3RF7BY Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Kathryn Richards Address:12 Danielle road South Dorothyside DE7Y 3EH GB Email : cameron32@example.net Phone : +44(0)28 9018820, Policy Details Type of policy: Missed Event Insurance Purchase Date : 31/10/2021 Event Date : 03 June, 2024 Premium : £9,714.34 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Kathryn Richards, Policy No.: 3W76-XB4//P.GL8 Worldpay transaction No. : FY37YC48WY3RF7BY Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Kathryn Richards Address:12 Danielle road South Dorothyside DE7Y 3EH GB Email : cameron32@example.net Phone : +44(0)28 9018820, Policy Details Type of policy: Missed Event Insurance Purchase Date : 31/10/2021 Event Date : 03 June, 2024 Premium : £9,714.34 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
|
3W76-XB4//P.GL8
|
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
|
03 June, 2024
|
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
|
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
|
2024-01-31
|
allianz-missed-event
|
Ticket Missed Event Insurance Policy: HRLRIFLLVNGOVDear Carl Day, Policy No.: HRLRIFLLVNGOV Worldpay transaction No. : RA67QP65LR0NC3SK Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Carl Day Address:6 Adrian lights Rosiefort L5 1XN GB Email : elliottwayne@example.net Phone : 0115 496 0875, Policy Details Type of policy: Missed Event Insurance Purchase Date : Sat 30 August, 2025 Event Date : Thu 04 July, 2019 Premium : £592.91 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Carl Day, Policy No.: HRLRIFLLVNGOV Worldpay transaction No. : RA67QP65LR0NC3SK Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Carl Day Address:6 Adrian lights Rosiefort L5 1XN GB Email : elliottwayne@example.net Phone : 0115 496 0875, Policy Details Type of policy: Missed Event Insurance Purchase Date : Sat 30 August, 2025 Event Date : Thu 04 July, 2019 Premium : £592.91 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
|
HRLRIFLLVNGOV
|
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
|
Thu 04 July, 2019
|
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
|
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
|
2024-01-31
|
allianz-missed-event
|
Ticket Missed Event Insurance Policy: i/imjjv/u/k_qps_qbqrzzhDear Gemma Buckley, Policy No.: i/imjjv/u/k_qps_qbqrzzh Worldpay transaction No. : AW07NT77VF0NA5DS Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Gemma Buckley Address:828 Caroline mountains Sandratown ML2 0TF GB Email : jhill@example.org Phone : 01154960496, Policy Details Type of policy: Missed Event Insurance Purchase Date : Wed 10 July, 2019 Event Date : Thursday 24 June, 2021 Premium : £1,374.59 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Gemma Buckley, Policy No.: i/imjjv/u/k_qps_qbqrzzh Worldpay transaction No. : AW07NT77VF0NA5DS Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Gemma Buckley Address:828 Caroline mountains Sandratown ML2 0TF GB Email : jhill@example.org Phone : 01154960496, Policy Details Type of policy: Missed Event Insurance Purchase Date : Wed 10 July, 2019 Event Date : Thursday 24 June, 2021 Premium : £1,374.59 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
|
i/imjjv/u/k_qps_qbqrzzh
|
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
|
Thursday 24 June, 2021
|
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
|
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
|
2024-01-31
|
allianz-missed-event
|
Ticket Missed Event Insurance Policy: FHSD/XCVMX/MXWDEBBNYDear Ms Molly Parry, Policy No.: FHSD/XCVMX/MXWDEBBNY Worldpay transaction No. : MD54XG19XD5SC5OU Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Ms Molly Parry Address:5 Hannah junction Trevorhaven TQ44 1RH GB Email : georgina48@example.com Phone : 0116 496 0676, Policy Details Type of policy: Missed Event Insurance Purchase Date : 2024-05-22 Event Date : Tue 04 January, 2022 Premium : £1,704.24 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Ms Molly Parry, Policy No.: FHSD/XCVMX/MXWDEBBNY Worldpay transaction No. : MD54XG19XD5SC5OU Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Ms Molly Parry Address:5 Hannah junction Trevorhaven TQ44 1RH GB Email : georgina48@example.com Phone : 0116 496 0676, Policy Details Type of policy: Missed Event Insurance Purchase Date : 2024-05-22 Event Date : Tue 04 January, 2022 Premium : £1,704.24 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
|
FHSD/XCVMX/MXWDEBBNY
|
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
|
Tue 04 January, 2022
|
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
|
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
|
2024-01-31
|
allianz-missed-event
|
Ticket Missed Event Insurance Policy: SKSB/D/M_CMYFXWPDear Dr Leslie Thomas, Policy No.: SKSB/D/M_CMYFXWP Worldpay transaction No. : PX67BZ06OH1CY7NS Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Dr Leslie Thomas Address:821 Hussain inlet South Nicholasport L3 7ZD GB Email : rrogers@example.net Phone : +44(0)115 4960305, Policy Details Type of policy: Missed Event Insurance Purchase Date : 12/03/24 Event Date : Thu 10 September, 2020 Premium : £7,531.99 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Dr Leslie Thomas, Policy No.: SKSB/D/M_CMYFXWP Worldpay transaction No. : PX67BZ06OH1CY7NS Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Dr Leslie Thomas Address:821 Hussain inlet South Nicholasport L3 7ZD GB Email : rrogers@example.net Phone : +44(0)115 4960305, Policy Details Type of policy: Missed Event Insurance Purchase Date : 12/03/24 Event Date : Thu 10 September, 2020 Premium : £7,531.99 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
|
SKSB/D/M_CMYFXWP
|
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
|
Thu 10 September, 2020
|
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
|
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
|
2024-01-31
|
allianz-missed-event
|
Ticket Missed Event Insurance Policy: SG-JXTIFW.QTSENUEXDear Diane Forster, Policy No.: SG-JXTIFW.QTSENUEX Worldpay transaction No. : SU86CM23VM1WI3IH Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Diane Forster Address:Studio 33 Ben track Wilsonburgh WS95 8YJ GB Email : burgessabbie@example.com Phone : 0118 4960630, Policy Details Type of policy: Missed Event Insurance Purchase Date : 2024-02-11 Event Date : 30 July, 2021 Premium : £4,652.18 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Diane Forster, Policy No.: SG-JXTIFW.QTSENUEX Worldpay transaction No. : SU86CM23VM1WI3IH Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Diane Forster Address:Studio 33 Ben track Wilsonburgh WS95 8YJ GB Email : burgessabbie@example.com Phone : 0118 4960630, Policy Details Type of policy: Missed Event Insurance Purchase Date : 2024-02-11 Event Date : 30 July, 2021 Premium : £4,652.18 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
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SG-JXTIFW.QTSENUEX
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(?<=Policy No\.: )[-\w_\/\.]+?(?= )
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30 July, 2021
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(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
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(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
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2024-01-31
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allianz-missed-event
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Ticket Missed Event Insurance Policy: A/NB_KZDKGLUAXDO--_GDear Luke Brown, Policy No.: A/NB_KZDKGLUAXDO--_G Worldpay transaction No. : QF76PD55ZT4YD8YI Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Luke Brown Address:9 Sutton glen South Geraldinefurt BT5 4EQ GB Email : ematthews@example.net Phone : 0121 496 0444, Policy Details Type of policy: Missed Event Insurance Purchase Date : 2025-02-17 Event Date : 2019-12-18 Premium : £5,125.15 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Luke Brown, Policy No.: A/NB_KZDKGLUAXDO--_G Worldpay transaction No. : QF76PD55ZT4YD8YI Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Luke Brown Address:9 Sutton glen South Geraldinefurt BT5 4EQ GB Email : ematthews@example.net Phone : 0121 496 0444, Policy Details Type of policy: Missed Event Insurance Purchase Date : 2025-02-17 Event Date : 2019-12-18 Premium : £5,125.15 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance: The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder; You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19). You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK; You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through; You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home; The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable; The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available; The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements; You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action); You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief; You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19); Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event; You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife; You are the birthing partner ofa relative and need to attend the birth of their child; You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65; You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations? Answer any pre-sale questions as truthfully and accurately as possible. Read your policy carefully to ensure you have the cover you need. Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim. You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
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A/NB_KZDKGLUAXDO--_G
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(?<=Policy No\.: )[-\w_\/\.]+?(?= )
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2019-12-18
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(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
| null | null |
Missed Event
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(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
|
2024-01-31
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