template_name
stringclasses
21 values
content
stringlengths
3.84k
47.6k
policy_id
stringlengths
7
33
policy_id_regex
stringclasses
14 values
renewal_date
stringlengths
2
28
renewal_date_regex
stringclasses
12 values
start_date
stringlengths
8
28
start_date_regex
stringclasses
10 values
category
stringclasses
11 values
category_regex
stringclasses
15 values
date_generated
stringclasses
9 values
allianz-missed-event
Ticket Missed Event Insurance Policy: Y1PGJWK2U_A1DI/JCG2Dear Benjamin Ahmed-Hudson, Policy No.: Y1PGJWK2U_A1DI/JCG2 Worldpay transaction No. : FF96UV21MM9KJ1DL Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Benjamin Ahmed-Hudson Address:Flat 52 Charlie freeway South Leonard N7S 3ZQ GB Email : scotttrevor@example.com Phone : +44(0)114 496 0530, Policy Details Type of policy: Missed Event Insurance Purchase Date : Wednesday 07 June, 2023 Event Date : 2024-09-09 Premium : £5,633.20 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Benjamin Ahmed-Hudson, Policy No.: Y1PGJWK2U_A1DI/JCG2 Worldpay transaction No. : FF96UV21MM9KJ1DL Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Benjamin Ahmed-Hudson Address:Flat 52 Charlie freeway South Leonard N7S 3ZQ GB Email : scotttrevor@example.com Phone : +44(0)114 496 0530, Policy Details Type of policy: Missed Event Insurance Purchase Date : Wednesday 07 June, 2023 Event Date : 2024-09-09 Premium : £5,633.20 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance:  The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder;  You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19).  You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK;  You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through;  You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home;  The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable;  The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available;  The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements;  You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action);  You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief;  You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19);  Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event;  You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife;  You are the birthing partner ofa relative and need to attend the birth of their child;  You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65;  You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or  Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations?  Answer any pre-sale questions as truthfully and accurately as possible.  Read your policy carefully to ensure you have the cover you need.  Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim.  You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
Y1PGJWK2U_A1DI/JCG2
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
2024-09-09
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
null
null
Missed Event
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
2024-01-31
allianz-missed-event
Ticket Missed Event Insurance Policy: BQBZLAELDAULRRNDear Garry Warren, Policy No.: BQBZLAELDAULRRN Worldpay transaction No. : MV67IT63OT3OP1FB Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Garry Warren Address:Flat 11 Rose knolls Lake Harrietchester ST0Y 0TE GB Email : bullcharlotte@example.com Phone : (0115)4960901, Policy Details Type of policy: Missed Event Insurance Purchase Date : Sun 14 December, 2025 Event Date : 02/09/23 Premium : £1,457.46 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Garry Warren, Policy No.: BQBZLAELDAULRRN Worldpay transaction No. : MV67IT63OT3OP1FB Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Garry Warren Address:Flat 11 Rose knolls Lake Harrietchester ST0Y 0TE GB Email : bullcharlotte@example.com Phone : (0115)4960901, Policy Details Type of policy: Missed Event Insurance Purchase Date : Sun 14 December, 2025 Event Date : 02/09/23 Premium : £1,457.46 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance:  The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder;  You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19).  You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK;  You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through;  You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home;  The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable;  The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available;  The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements;  You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action);  You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief;  You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19);  Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event;  You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife;  You are the birthing partner ofa relative and need to attend the birth of their child;  You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65;  You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or  Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations?  Answer any pre-sale questions as truthfully and accurately as possible.  Read your policy carefully to ensure you have the cover you need.  Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim.  You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
BQBZLAELDAULRRN
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
02/09/23
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
null
null
Missed Event
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
2024-01-31
allianz-missed-event
Ticket Missed Event Insurance Policy: Z0JBDWTKEDear Mary Ali, Policy No.: Z0JBDWTKE Worldpay transaction No. : DT61ZE73YG9HY8LP Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Mary Ali Address:7 Georgia row Foxville W9 7UT GB Email : handerson@example.com Phone : 0141 496 0860, Policy Details Type of policy: Missed Event Insurance Purchase Date : 27/07/2020 Event Date : 26/11/22 Premium : £4,787.78 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Mary Ali, Policy No.: Z0JBDWTKE Worldpay transaction No. : DT61ZE73YG9HY8LP Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Mary Ali Address:7 Georgia row Foxville W9 7UT GB Email : handerson@example.com Phone : 0141 496 0860, Policy Details Type of policy: Missed Event Insurance Purchase Date : 27/07/2020 Event Date : 26/11/22 Premium : £4,787.78 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance:  The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder;  You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19).  You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK;  You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through;  You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home;  The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable;  The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available;  The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements;  You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action);  You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief;  You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19);  Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event;  You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife;  You are the birthing partner ofa relative and need to attend the birth of their child;  You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65;  You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or  Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations?  Answer any pre-sale questions as truthfully and accurately as possible.  Read your policy carefully to ensure you have the cover you need.  Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim.  You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
Z0JBDWTKE
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
26/11/22
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
null
null
Missed Event
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
2024-01-31
allianz-missed-event
Ticket Missed Event Insurance Policy: VJJ7OJZBAI4EWDear Gordon Scott, Policy No.: VJJ7OJZBAI4EW Worldpay transaction No. : BU03SH76KR8HU1RY Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Gordon Scott Address:Flat 67 Duncan station Gregoryview CF97 7UE GB Email : ambergardiner@example.org Phone : (0131)4960983, Policy Details Type of policy: Missed Event Insurance Purchase Date : 19/12/2019 Event Date : 02/01/2020 Premium : £3,714.09 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Gordon Scott, Policy No.: VJJ7OJZBAI4EW Worldpay transaction No. : BU03SH76KR8HU1RY Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Gordon Scott Address:Flat 67 Duncan station Gregoryview CF97 7UE GB Email : ambergardiner@example.org Phone : (0131)4960983, Policy Details Type of policy: Missed Event Insurance Purchase Date : 19/12/2019 Event Date : 02/01/2020 Premium : £3,714.09 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance:  The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder;  You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19).  You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK;  You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through;  You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home;  The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable;  The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available;  The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements;  You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action);  You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief;  You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19);  Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event;  You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife;  You are the birthing partner ofa relative and need to attend the birth of their child;  You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65;  You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or  Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations?  Answer any pre-sale questions as truthfully and accurately as possible.  Read your policy carefully to ensure you have the cover you need.  Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim.  You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
VJJ7OJZBAI4EW
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
02/01/2020
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
null
null
Missed Event
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
2024-01-31
allianz-missed-event
Ticket Missed Event Insurance Policy: 09CZ_-56BPS2ZUDear Dr Peter Howe, Policy No.: 09CZ_-56BPS2ZU Worldpay transaction No. : AP01FJ53CX0WX2OQ Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Dr Peter Howe Address:Studio 95t Emily gateway Naomimouth L64 6GE GB Email : valerie10@example.com Phone : +44306 9990560, Policy Details Type of policy: Missed Event Insurance Purchase Date : 30 September, 2023 Event Date : 2024-11-02 Premium : £1,459.96 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Dr Peter Howe, Policy No.: 09CZ_-56BPS2ZU Worldpay transaction No. : AP01FJ53CX0WX2OQ Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Dr Peter Howe Address:Studio 95t Emily gateway Naomimouth L64 6GE GB Email : valerie10@example.com Phone : +44306 9990560, Policy Details Type of policy: Missed Event Insurance Purchase Date : 30 September, 2023 Event Date : 2024-11-02 Premium : £1,459.96 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance:  The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder;  You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19).  You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK;  You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through;  You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home;  The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable;  The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available;  The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements;  You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action);  You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief;  You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19);  Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event;  You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife;  You are the birthing partner ofa relative and need to attend the birth of their child;  You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65;  You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or  Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations?  Answer any pre-sale questions as truthfully and accurately as possible.  Read your policy carefully to ensure you have the cover you need.  Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim.  You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
09CZ_-56BPS2ZU
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
2024-11-02
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
null
null
Missed Event
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
2024-01-31
allianz-missed-event
Ticket Missed Event Insurance Policy: twiwenzgomuDear Kirsty Smith, Policy No.: twiwenzgomu Worldpay transaction No. : GD83UX32TL4DS0UV Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Kirsty Smith Address:Flat 29 Jamie locks Lake Joanna B1A 4QL GB Email : wintergordon@example.net Phone : (028)9018855, Policy Details Type of policy: Missed Event Insurance Purchase Date : Fri 17 May, 2024 Event Date : 02/08/21 Premium : £5,719.16 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Kirsty Smith, Policy No.: twiwenzgomu Worldpay transaction No. : GD83UX32TL4DS0UV Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Kirsty Smith Address:Flat 29 Jamie locks Lake Joanna B1A 4QL GB Email : wintergordon@example.net Phone : (028)9018855, Policy Details Type of policy: Missed Event Insurance Purchase Date : Fri 17 May, 2024 Event Date : 02/08/21 Premium : £5,719.16 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance:  The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder;  You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19).  You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK;  You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through;  You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home;  The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable;  The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available;  The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements;  You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action);  You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief;  You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19);  Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event;  You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife;  You are the birthing partner ofa relative and need to attend the birth of their child;  You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65;  You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or  Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations?  Answer any pre-sale questions as truthfully and accurately as possible.  Read your policy carefully to ensure you have the cover you need.  Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim.  You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
twiwenzgomu
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
02/08/21
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
null
null
Missed Event
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
2024-01-31
allianz-missed-event
Ticket Missed Event Insurance Policy: AVPTVDFNQHDear Kieran Kaur, Policy No.: AVPTVDFNQH Worldpay transaction No. : GZ50QW46WC3ZX4MX Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Kieran Kaur Address:Studio 56 Damien mews Mooreborough ST7 5BP GB Email : hfoster@example.org Phone : +44131 4960846, Policy Details Type of policy: Missed Event Insurance Purchase Date : 2024-02-29 Event Date : 18 January, 2021 Premium : £6,456.65 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Kieran Kaur, Policy No.: AVPTVDFNQH Worldpay transaction No. : GZ50QW46WC3ZX4MX Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Kieran Kaur Address:Studio 56 Damien mews Mooreborough ST7 5BP GB Email : hfoster@example.org Phone : +44131 4960846, Policy Details Type of policy: Missed Event Insurance Purchase Date : 2024-02-29 Event Date : 18 January, 2021 Premium : £6,456.65 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance:  The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder;  You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19).  You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK;  You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through;  You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home;  The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable;  The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available;  The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements;  You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action);  You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief;  You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19);  Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event;  You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife;  You are the birthing partner ofa relative and need to attend the birth of their child;  You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65;  You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or  Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations?  Answer any pre-sale questions as truthfully and accurately as possible.  Read your policy carefully to ensure you have the cover you need.  Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim.  You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
AVPTVDFNQH
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
18 January, 2021
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
null
null
Missed Event
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
2024-01-31
allianz-missed-event
Ticket Missed Event Insurance Policy: IWD/FJRX/R40Dear Clifford Poole-Jones, Policy No.: IWD/FJRX/R40 Worldpay transaction No. : HQ68HN36DN2DS2GY Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Clifford Poole-Jones Address:Studio 89M Evans prairie West Jack B8T 5NJ GB Email : gjohnston@example.com Phone : +44(0)3069990782, Policy Details Type of policy: Missed Event Insurance Purchase Date : 16/06/22 Event Date : 22/04/22 Premium : £5,333.89 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Clifford Poole-Jones, Policy No.: IWD/FJRX/R40 Worldpay transaction No. : HQ68HN36DN2DS2GY Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Clifford Poole-Jones Address:Studio 89M Evans prairie West Jack B8T 5NJ GB Email : gjohnston@example.com Phone : +44(0)3069990782, Policy Details Type of policy: Missed Event Insurance Purchase Date : 16/06/22 Event Date : 22/04/22 Premium : £5,333.89 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance:  The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder;  You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19).  You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK;  You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through;  You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home;  The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable;  The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available;  The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements;  You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action);  You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief;  You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19);  Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event;  You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife;  You are the birthing partner ofa relative and need to attend the birth of their child;  You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65;  You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or  Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations?  Answer any pre-sale questions as truthfully and accurately as possible.  Read your policy carefully to ensure you have the cover you need.  Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim.  You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
IWD/FJRX/R40
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
22/04/22
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
null
null
Missed Event
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
2024-01-31
allianz-missed-event
Ticket Missed Event Insurance Policy: Q/_NC_F8.XB3CH7SNOQKDear Dr Karl Turner, Policy No.: Q/_NC_F8.XB3CH7SNOQK Worldpay transaction No. : VC66AJ59GU3IR1DZ Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Dr Karl Turner Address:Flat 38 Chapman haven Coopershire CO8 7ES GB Email : garry17@example.net Phone : (0121) 496 0517, Policy Details Type of policy: Missed Event Insurance Purchase Date : 12/11/2024 Event Date : 21 September, 2021 Premium : £6,681.77 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Dr Karl Turner, Policy No.: Q/_NC_F8.XB3CH7SNOQK Worldpay transaction No. : VC66AJ59GU3IR1DZ Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Dr Karl Turner Address:Flat 38 Chapman haven Coopershire CO8 7ES GB Email : garry17@example.net Phone : (0121) 496 0517, Policy Details Type of policy: Missed Event Insurance Purchase Date : 12/11/2024 Event Date : 21 September, 2021 Premium : £6,681.77 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance:  The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder;  You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19).  You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK;  You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through;  You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home;  The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable;  The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available;  The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements;  You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action);  You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief;  You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19);  Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event;  You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife;  You are the birthing partner ofa relative and need to attend the birth of their child;  You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65;  You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or  Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations?  Answer any pre-sale questions as truthfully and accurately as possible.  Read your policy carefully to ensure you have the cover you need.  Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim.  You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
Q/_NC_F8.XB3CH7SNOQK
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
21 September, 2021
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
null
null
Missed Event
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
2024-01-31
allianz-missed-event
Ticket Missed Event Insurance Policy: 4OGXB9ITUI03ZUFVCK1CU.55DDear Mr Sam Benson, Policy No.: 4OGXB9ITUI03ZUFVCK1CU.55D Worldpay transaction No. : TB41ST36ST8BA9VE Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Mr Sam Benson Address:Studio 08H Natalie gateway Samuelland GL2V 9YW GB Email : naomimatthews@example.org Phone : (0151) 4960128, Policy Details Type of policy: Missed Event Insurance Purchase Date : 23 March, 2020 Event Date : 01/12/2022 Premium : £9,746.07 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Mr Sam Benson, Policy No.: 4OGXB9ITUI03ZUFVCK1CU.55D Worldpay transaction No. : TB41ST36ST8BA9VE Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Mr Sam Benson Address:Studio 08H Natalie gateway Samuelland GL2V 9YW GB Email : naomimatthews@example.org Phone : (0151) 4960128, Policy Details Type of policy: Missed Event Insurance Purchase Date : 23 March, 2020 Event Date : 01/12/2022 Premium : £9,746.07 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance:  The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder;  You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19).  You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK;  You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through;  You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home;  The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable;  The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available;  The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements;  You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action);  You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief;  You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19);  Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event;  You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife;  You are the birthing partner ofa relative and need to attend the birth of their child;  You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65;  You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or  Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations?  Answer any pre-sale questions as truthfully and accurately as possible.  Read your policy carefully to ensure you have the cover you need.  Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim.  You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
4OGXB9ITUI03ZUFVCK1CU.55D
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
01/12/2022
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
null
null
Missed Event
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
2024-01-31
allianz-missed-event
Ticket Missed Event Insurance Policy: V5VBGW5/3-/E3Dear Mr Derek Jones, Policy No.: V5VBGW5/3-/E3 Worldpay transaction No. : AF71LF87UK5IE3BK Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Mr Derek Jones Address:169 Rosie freeway East Barbara E1T 7LE GB Email : sharvey@example.com Phone : 0151 496 0168, Policy Details Type of policy: Missed Event Insurance Purchase Date : 20/07/25 Event Date : 31/10/22 Premium : £2,917.50 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Mr Derek Jones, Policy No.: V5VBGW5/3-/E3 Worldpay transaction No. : AF71LF87UK5IE3BK Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Mr Derek Jones Address:169 Rosie freeway East Barbara E1T 7LE GB Email : sharvey@example.com Phone : 0151 496 0168, Policy Details Type of policy: Missed Event Insurance Purchase Date : 20/07/25 Event Date : 31/10/22 Premium : £2,917.50 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance:  The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder;  You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19).  You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK;  You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through;  You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home;  The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable;  The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available;  The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements;  You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action);  You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief;  You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19);  Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event;  You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife;  You are the birthing partner ofa relative and need to attend the birth of their child;  You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65;  You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or  Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations?  Answer any pre-sale questions as truthfully and accurately as possible.  Read your policy carefully to ensure you have the cover you need.  Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim.  You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
V5VBGW5/3-/E3
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
31/10/22
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
null
null
Missed Event
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
2024-01-31
allianz-missed-event
Ticket Missed Event Insurance Policy: TRTKMPN7_WH2C579RF/4/9FWDear Denis Harvey, Policy No.: TRTKMPN7_WH2C579RF/4/9FW Worldpay transaction No. : NJ42TM66RU3QS4FG Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Denis Harvey Address:Studio 21 Jacqueline view Seanhaven GL7 6LQ GB Email : csharpe@example.net Phone : (0131)4960376, Policy Details Type of policy: Missed Event Insurance Purchase Date : Wednesday 27 May, 2020 Event Date : 24/05/24 Premium : £1,403.02 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Denis Harvey, Policy No.: TRTKMPN7_WH2C579RF/4/9FW Worldpay transaction No. : NJ42TM66RU3QS4FG Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Denis Harvey Address:Studio 21 Jacqueline view Seanhaven GL7 6LQ GB Email : csharpe@example.net Phone : (0131)4960376, Policy Details Type of policy: Missed Event Insurance Purchase Date : Wednesday 27 May, 2020 Event Date : 24/05/24 Premium : £1,403.02 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance:  The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder;  You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19).  You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK;  You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through;  You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home;  The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable;  The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available;  The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements;  You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action);  You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief;  You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19);  Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event;  You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife;  You are the birthing partner ofa relative and need to attend the birth of their child;  You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65;  You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or  Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations?  Answer any pre-sale questions as truthfully and accurately as possible.  Read your policy carefully to ensure you have the cover you need.  Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim.  You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
TRTKMPN7_WH2C579RF/4/9FW
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
24/05/24
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
null
null
Missed Event
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
2024-01-31
allianz-missed-event
Ticket Missed Event Insurance Policy: hef-_tnn/bzqtkehDear Dr Callum Leonard, Policy No.: hef-_tnn/bzqtkeh Worldpay transaction No. : FL77JD27BN0LL1CV Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Dr Callum Leonard Address:Flat 50H Donald knoll Jasmineton W41 6FZ GB Email : dorothy16@example.net Phone : +44(0)116 496 0582, Policy Details Type of policy: Missed Event Insurance Purchase Date : 22 December, 2024 Event Date : 17 March, 2021 Premium : £1,713.67 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Dr Callum Leonard, Policy No.: hef-_tnn/bzqtkeh Worldpay transaction No. : FL77JD27BN0LL1CV Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Dr Callum Leonard Address:Flat 50H Donald knoll Jasmineton W41 6FZ GB Email : dorothy16@example.net Phone : +44(0)116 496 0582, Policy Details Type of policy: Missed Event Insurance Purchase Date : 22 December, 2024 Event Date : 17 March, 2021 Premium : £1,713.67 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance:  The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder;  You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19).  You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK;  You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through;  You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home;  The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable;  The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available;  The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements;  You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action);  You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief;  You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19);  Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event;  You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife;  You are the birthing partner ofa relative and need to attend the birth of their child;  You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65;  You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or  Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations?  Answer any pre-sale questions as truthfully and accurately as possible.  Read your policy carefully to ensure you have the cover you need.  Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim.  You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
hef-_tnn/bzqtkeh
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
17 March, 2021
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
null
null
Missed Event
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
2024-01-31
allianz-missed-event
Ticket Missed Event Insurance Policy: BZ/7HO0L231HY5TDear Phillip Holland, Policy No.: BZ/7HO0L231HY5T Worldpay transaction No. : BS40SC17MD0VM6KK Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Phillip Holland Address:Studio 11a Martin crescent Lordmouth FK91 8ST GB Email : nandrews@example.org Phone : 01174960954, Policy Details Type of policy: Missed Event Insurance Purchase Date : 27/04/2021 Event Date : 20/03/2020 Premium : £1,937.28 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Phillip Holland, Policy No.: BZ/7HO0L231HY5T Worldpay transaction No. : BS40SC17MD0VM6KK Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Phillip Holland Address:Studio 11a Martin crescent Lordmouth FK91 8ST GB Email : nandrews@example.org Phone : 01174960954, Policy Details Type of policy: Missed Event Insurance Purchase Date : 27/04/2021 Event Date : 20/03/2020 Premium : £1,937.28 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance:  The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder;  You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19).  You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK;  You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through;  You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home;  The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable;  The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available;  The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements;  You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action);  You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief;  You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19);  Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event;  You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife;  You are the birthing partner ofa relative and need to attend the birth of their child;  You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65;  You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or  Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations?  Answer any pre-sale questions as truthfully and accurately as possible.  Read your policy carefully to ensure you have the cover you need.  Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim.  You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
BZ/7HO0L231HY5T
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
20/03/2020
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
null
null
Missed Event
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
2024-01-31
allianz-missed-event
Ticket Missed Event Insurance Policy: QBSIIOSMPBC.TYIPDear Kerry Duffy, Policy No.: QBSIIOSMPBC.TYIP Worldpay transaction No. : VT35AC55TH4BI0WE Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Kerry Duffy Address:2 O'Connor well Helenton M09 1FB GB Email : kirkmarion@example.com Phone : +44(0)113 496 0287, Policy Details Type of policy: Missed Event Insurance Purchase Date : 09/11/20 Event Date : 27/09/23 Premium : £6,366.41 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Kerry Duffy, Policy No.: QBSIIOSMPBC.TYIP Worldpay transaction No. : VT35AC55TH4BI0WE Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Kerry Duffy Address:2 O'Connor well Helenton M09 1FB GB Email : kirkmarion@example.com Phone : +44(0)113 496 0287, Policy Details Type of policy: Missed Event Insurance Purchase Date : 09/11/20 Event Date : 27/09/23 Premium : £6,366.41 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance:  The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder;  You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19).  You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK;  You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through;  You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home;  The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable;  The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available;  The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements;  You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action);  You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief;  You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19);  Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event;  You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife;  You are the birthing partner ofa relative and need to attend the birth of their child;  You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65;  You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or  Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations?  Answer any pre-sale questions as truthfully and accurately as possible.  Read your policy carefully to ensure you have the cover you need.  Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim.  You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
QBSIIOSMPBC.TYIP
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
27/09/23
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
null
null
Missed Event
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
2024-01-31
allianz-missed-event
Ticket Missed Event Insurance Policy: ywag/bvxjayluuihbDear Shirley Rhodes-Phillips, Policy No.: ywag/bvxjayluuihb Worldpay transaction No. : NR41FV19KE4MH7LK Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Shirley Rhodes-Phillips Address:256 Khan green Port Francesfurt G6 2WG GB Email : stevenssharon@example.org Phone : +4429 2018 0847, Policy Details Type of policy: Missed Event Insurance Purchase Date : 12 September, 2023 Event Date : Wednesday 13 April, 2022 Premium : £9,958.94 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Shirley Rhodes-Phillips, Policy No.: ywag/bvxjayluuihb Worldpay transaction No. : NR41FV19KE4MH7LK Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Shirley Rhodes-Phillips Address:256 Khan green Port Francesfurt G6 2WG GB Email : stevenssharon@example.org Phone : +4429 2018 0847, Policy Details Type of policy: Missed Event Insurance Purchase Date : 12 September, 2023 Event Date : Wednesday 13 April, 2022 Premium : £9,958.94 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance:  The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder;  You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19).  You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK;  You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through;  You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home;  The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable;  The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available;  The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements;  You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action);  You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief;  You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19);  Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event;  You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife;  You are the birthing partner ofa relative and need to attend the birth of their child;  You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65;  You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or  Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations?  Answer any pre-sale questions as truthfully and accurately as possible.  Read your policy carefully to ensure you have the cover you need.  Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim.  You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
ywag/bvxjayluuihb
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
Wednesday 13 April, 2022
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
null
null
Missed Event
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
2024-01-31
allianz-missed-event
Ticket Missed Event Insurance Policy: K/HKSJ0G/36RDear Clifford Hill, Policy No.: K/HKSJ0G/36R Worldpay transaction No. : TP14TZ94AB7SP9MC Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Clifford Hill Address:Flat 5 Gibson square Smithmouth GU4 1WX GB Email : melanie23@example.net Phone : +44121 4960345, Policy Details Type of policy: Missed Event Insurance Purchase Date : 16/08/22 Event Date : Sunday 14 April, 2019 Premium : £6,587.06 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Clifford Hill, Policy No.: K/HKSJ0G/36R Worldpay transaction No. : TP14TZ94AB7SP9MC Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Clifford Hill Address:Flat 5 Gibson square Smithmouth GU4 1WX GB Email : melanie23@example.net Phone : +44121 4960345, Policy Details Type of policy: Missed Event Insurance Purchase Date : 16/08/22 Event Date : Sunday 14 April, 2019 Premium : £6,587.06 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance:  The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder;  You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19).  You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK;  You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through;  You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home;  The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable;  The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available;  The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements;  You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action);  You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief;  You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19);  Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event;  You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife;  You are the birthing partner ofa relative and need to attend the birth of their child;  You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65;  You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or  Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations?  Answer any pre-sale questions as truthfully and accurately as possible.  Read your policy carefully to ensure you have the cover you need.  Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim.  You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
K/HKSJ0G/36R
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
Sunday 14 April, 2019
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
null
null
Missed Event
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
2024-01-31
allianz-missed-event
Ticket Missed Event Insurance Policy: amx_ppljhfpetht-kfDear Susan Akhtar, Policy No.: amx_ppljhfpetht-kf Worldpay transaction No. : IE21NY90NJ4QZ7UQ Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Susan Akhtar Address:Studio 77 Spencer key Connortown G7C 4EU GB Email : turnerleslie@example.com Phone : 0118 496 0710, Policy Details Type of policy: Missed Event Insurance Purchase Date : Thursday 11 August, 2022 Event Date : 19 December, 2024 Premium : £7,832.86 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Susan Akhtar, Policy No.: amx_ppljhfpetht-kf Worldpay transaction No. : IE21NY90NJ4QZ7UQ Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Susan Akhtar Address:Studio 77 Spencer key Connortown G7C 4EU GB Email : turnerleslie@example.com Phone : 0118 496 0710, Policy Details Type of policy: Missed Event Insurance Purchase Date : Thursday 11 August, 2022 Event Date : 19 December, 2024 Premium : £7,832.86 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance:  The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder;  You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19).  You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK;  You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through;  You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home;  The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable;  The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available;  The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements;  You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action);  You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief;  You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19);  Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event;  You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife;  You are the birthing partner ofa relative and need to attend the birth of their child;  You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65;  You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or  Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations?  Answer any pre-sale questions as truthfully and accurately as possible.  Read your policy carefully to ensure you have the cover you need.  Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim.  You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
amx_ppljhfpetht-kf
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
19 December, 2024
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
null
null
Missed Event
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
2024-01-31
allianz-missed-event
Ticket Missed Event Insurance Policy: ALY471UATD/_/UYDear Mr Gary Burton, Policy No.: ALY471UATD/_/UY Worldpay transaction No. : ER49FG36UK7KJ0PL Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Mr Gary Burton Address:7 Lloyd isle Lake Cherylberg AB8M 0BA GB Email : wrightjenna@example.org Phone : +442074960511, Policy Details Type of policy: Missed Event Insurance Purchase Date : Sun 15 October, 2023 Event Date : 03 March, 2024 Premium : £62.99 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Mr Gary Burton, Policy No.: ALY471UATD/_/UY Worldpay transaction No. : ER49FG36UK7KJ0PL Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Mr Gary Burton Address:7 Lloyd isle Lake Cherylberg AB8M 0BA GB Email : wrightjenna@example.org Phone : +442074960511, Policy Details Type of policy: Missed Event Insurance Purchase Date : Sun 15 October, 2023 Event Date : 03 March, 2024 Premium : £62.99 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance:  The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder;  You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19).  You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK;  You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through;  You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home;  The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable;  The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available;  The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements;  You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action);  You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief;  You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19);  Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event;  You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife;  You are the birthing partner ofa relative and need to attend the birth of their child;  You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65;  You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or  Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations?  Answer any pre-sale questions as truthfully and accurately as possible.  Read your policy carefully to ensure you have the cover you need.  Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim.  You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
ALY471UATD/_/UY
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
03 March, 2024
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
null
null
Missed Event
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
2024-01-31
allianz-missed-event
Ticket Missed Event Insurance Policy: 8T4RL37ZCI-ZGKDZX-/4EDear Hazel Barlow, Policy No.: 8T4RL37ZCI-ZGKDZX-/4E Worldpay transaction No. : BD73ML15MU3HE5MC Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Hazel Barlow Address:68 Derek forks Wongburgh E45 9JJ GB Email : cookanne@example.org Phone : +4428 9018416, Policy Details Type of policy: Missed Event Insurance Purchase Date : 21 December, 2023 Event Date : 2023-02-08 Premium : £3,953.06 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Hazel Barlow, Policy No.: 8T4RL37ZCI-ZGKDZX-/4E Worldpay transaction No. : BD73ML15MU3HE5MC Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Hazel Barlow Address:68 Derek forks Wongburgh E45 9JJ GB Email : cookanne@example.org Phone : +4428 9018416, Policy Details Type of policy: Missed Event Insurance Purchase Date : 21 December, 2023 Event Date : 2023-02-08 Premium : £3,953.06 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance:  The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder;  You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19).  You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK;  You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through;  You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home;  The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable;  The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available;  The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements;  You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action);  You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief;  You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19);  Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event;  You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife;  You are the birthing partner ofa relative and need to attend the birth of their child;  You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65;  You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or  Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations?  Answer any pre-sale questions as truthfully and accurately as possible.  Read your policy carefully to ensure you have the cover you need.  Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim.  You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
8T4RL37ZCI-ZGKDZX-/4E
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
2023-02-08
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
null
null
Missed Event
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
2024-01-31
allianz-missed-event
Ticket Missed Event Insurance Policy: 9752YOLPLTHZE3_NNZDear Gregory McKenzie, Policy No.: 9752YOLPLTHZE3_NNZ Worldpay transaction No. : ZE26WV84SP5JG6IX Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Gregory McKenzie Address:Studio 76 Baker stream Leslieside WF4H 9AG GB Email : tevans@example.com Phone : +44(0)116 496 0366, Policy Details Type of policy: Missed Event Insurance Purchase Date : 26/04/2022 Event Date : Sat 15 February, 2020 Premium : £679.84 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Gregory McKenzie, Policy No.: 9752YOLPLTHZE3_NNZ Worldpay transaction No. : ZE26WV84SP5JG6IX Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Gregory McKenzie Address:Studio 76 Baker stream Leslieside WF4H 9AG GB Email : tevans@example.com Phone : +44(0)116 496 0366, Policy Details Type of policy: Missed Event Insurance Purchase Date : 26/04/2022 Event Date : Sat 15 February, 2020 Premium : £679.84 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance:  The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder;  You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19).  You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK;  You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through;  You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home;  The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable;  The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available;  The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements;  You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action);  You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief;  You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19);  Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event;  You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife;  You are the birthing partner ofa relative and need to attend the birth of their child;  You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65;  You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or  Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations?  Answer any pre-sale questions as truthfully and accurately as possible.  Read your policy carefully to ensure you have the cover you need.  Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim.  You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
9752YOLPLTHZE3_NNZ
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
Sat 15 February, 2020
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
null
null
Missed Event
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
2024-01-31
allianz-missed-event
Ticket Missed Event Insurance Policy: 6M/UM2N71P1Dear Iain Browne-Howard, Policy No.: 6M/UM2N71P1 Worldpay transaction No. : KR07TE69ZN0XV0TL Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Iain Browne-Howard Address:Flat 31 Gerald forge Joshuaville NW7 7ZP GB Email : mariondavis@example.org Phone : 01134960949, Policy Details Type of policy: Missed Event Insurance Purchase Date : 04 February, 2019 Event Date : 07/03/2021 Premium : £1,325.15 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Iain Browne-Howard, Policy No.: 6M/UM2N71P1 Worldpay transaction No. : KR07TE69ZN0XV0TL Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Iain Browne-Howard Address:Flat 31 Gerald forge Joshuaville NW7 7ZP GB Email : mariondavis@example.org Phone : 01134960949, Policy Details Type of policy: Missed Event Insurance Purchase Date : 04 February, 2019 Event Date : 07/03/2021 Premium : £1,325.15 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance:  The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder;  You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19).  You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK;  You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through;  You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home;  The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable;  The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available;  The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements;  You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action);  You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief;  You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19);  Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event;  You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife;  You are the birthing partner ofa relative and need to attend the birth of their child;  You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65;  You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or  Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations?  Answer any pre-sale questions as truthfully and accurately as possible.  Read your policy carefully to ensure you have the cover you need.  Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim.  You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
6M/UM2N71P1
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
07/03/2021
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
null
null
Missed Event
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
2024-01-31
allianz-missed-event
Ticket Missed Event Insurance Policy: CFWPNDZLJYPL-OOKDear Benjamin Watkins-Gibson, Policy No.: CFWPNDZLJYPL-OOK Worldpay transaction No. : GC39RH22XG7TW7LP Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Benjamin Watkins-Gibson Address:Studio 28 Holly mill Johnsonshire N84 1LR GB Email : judithmcdonald@example.org Phone : (029) 2018251, Policy Details Type of policy: Missed Event Insurance Purchase Date : Saturday 27 July, 2024 Event Date : 11/03/19 Premium : £1,260.48 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Benjamin Watkins-Gibson, Policy No.: CFWPNDZLJYPL-OOK Worldpay transaction No. : GC39RH22XG7TW7LP Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Benjamin Watkins-Gibson Address:Studio 28 Holly mill Johnsonshire N84 1LR GB Email : judithmcdonald@example.org Phone : (029) 2018251, Policy Details Type of policy: Missed Event Insurance Purchase Date : Saturday 27 July, 2024 Event Date : 11/03/19 Premium : £1,260.48 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance:  The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder;  You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19).  You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK;  You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through;  You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home;  The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable;  The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available;  The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements;  You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action);  You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief;  You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19);  Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event;  You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife;  You are the birthing partner ofa relative and need to attend the birth of their child;  You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65;  You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or  Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations?  Answer any pre-sale questions as truthfully and accurately as possible.  Read your policy carefully to ensure you have the cover you need.  Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim.  You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
CFWPNDZLJYPL-OOK
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
11/03/19
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
null
null
Missed Event
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
2024-01-31
allianz-missed-event
Ticket Missed Event Insurance Policy: M-VPBRA1Dear Joanna Kaur, Policy No.: M-VPBRA1 Worldpay transaction No. : NM22MH79BO1YP3WB Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Joanna Kaur Address:Flat 5 Tony viaduct West Andrew RM47 2FF GB Email : wpickering@example.org Phone : (0121) 496 0765, Policy Details Type of policy: Missed Event Insurance Purchase Date : Fri 24 October, 2025 Event Date : 2022-04-16 Premium : £6,728.28 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Joanna Kaur, Policy No.: M-VPBRA1 Worldpay transaction No. : NM22MH79BO1YP3WB Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Joanna Kaur Address:Flat 5 Tony viaduct West Andrew RM47 2FF GB Email : wpickering@example.org Phone : (0121) 496 0765, Policy Details Type of policy: Missed Event Insurance Purchase Date : Fri 24 October, 2025 Event Date : 2022-04-16 Premium : £6,728.28 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance:  The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder;  You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19).  You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK;  You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through;  You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home;  The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable;  The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available;  The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements;  You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action);  You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief;  You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19);  Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event;  You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife;  You are the birthing partner ofa relative and need to attend the birth of their child;  You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65;  You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or  Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations?  Answer any pre-sale questions as truthfully and accurately as possible.  Read your policy carefully to ensure you have the cover you need.  Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim.  You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
M-VPBRA1
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
2022-04-16
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
null
null
Missed Event
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
2024-01-31
allianz-missed-event
Ticket Missed Event Insurance Policy: EK7Y/7LDear Harriet Brown, Policy No.: EK7Y/7L Worldpay transaction No. : QQ89BG47HH9WX7VX Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Harriet Brown Address:054 Cross burgs Burnsview BT7P 9SA GB Email : eleanorgreen@example.com Phone : +44(0)9098790590, Policy Details Type of policy: Missed Event Insurance Purchase Date : 14 April, 2023 Event Date : 23/03/2021 Premium : £6,116.64 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Harriet Brown, Policy No.: EK7Y/7L Worldpay transaction No. : QQ89BG47HH9WX7VX Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Harriet Brown Address:054 Cross burgs Burnsview BT7P 9SA GB Email : eleanorgreen@example.com Phone : +44(0)9098790590, Policy Details Type of policy: Missed Event Insurance Purchase Date : 14 April, 2023 Event Date : 23/03/2021 Premium : £6,116.64 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance:  The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder;  You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19).  You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK;  You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through;  You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home;  The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable;  The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available;  The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements;  You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action);  You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief;  You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19);  Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event;  You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife;  You are the birthing partner ofa relative and need to attend the birth of their child;  You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65;  You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or  Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations?  Answer any pre-sale questions as truthfully and accurately as possible.  Read your policy carefully to ensure you have the cover you need.  Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim.  You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
EK7Y/7L
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
23/03/2021
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
null
null
Missed Event
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
2024-01-31
allianz-missed-event
Ticket Missed Event Insurance Policy: HRLVWZODear Rosemary Hill, Policy No.: HRLVWZO Worldpay transaction No. : HD65LR43TZ4GS8VI Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Rosemary Hill Address:82 Johnston manors Robertshaven B6 5WF GB Email : finchbrian@example.net Phone : (028) 9018146, Policy Details Type of policy: Missed Event Insurance Purchase Date : 22/02/19 Event Date : Sun 11 February, 2024 Premium : £6,967.22 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Rosemary Hill, Policy No.: HRLVWZO Worldpay transaction No. : HD65LR43TZ4GS8VI Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Rosemary Hill Address:82 Johnston manors Robertshaven B6 5WF GB Email : finchbrian@example.net Phone : (028) 9018146, Policy Details Type of policy: Missed Event Insurance Purchase Date : 22/02/19 Event Date : Sun 11 February, 2024 Premium : £6,967.22 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance:  The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder;  You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19).  You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK;  You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through;  You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home;  The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable;  The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available;  The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements;  You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action);  You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief;  You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19);  Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event;  You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife;  You are the birthing partner ofa relative and need to attend the birth of their child;  You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65;  You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or  Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations?  Answer any pre-sale questions as truthfully and accurately as possible.  Read your policy carefully to ensure you have the cover you need.  Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim.  You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
HRLVWZO
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
Sun 11 February, 2024
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
null
null
Missed Event
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
2024-01-31
allianz-missed-event
Ticket Missed Event Insurance Policy: tpfjimgmlkvxf-.jDear Bradley Jones, Policy No.: tpfjimgmlkvxf-.j Worldpay transaction No. : OF07RJ51TC6AA2BT Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Bradley Jones Address:Studio 4 Nicole circles Leslieburgh DY1W 7YF GB Email : rhill@example.com Phone : +44(0)1632 960244, Policy Details Type of policy: Missed Event Insurance Purchase Date : 22 January, 2022 Event Date : Friday 28 November, 2025 Premium : £2,539.55 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Bradley Jones, Policy No.: tpfjimgmlkvxf-.j Worldpay transaction No. : OF07RJ51TC6AA2BT Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Bradley Jones Address:Studio 4 Nicole circles Leslieburgh DY1W 7YF GB Email : rhill@example.com Phone : +44(0)1632 960244, Policy Details Type of policy: Missed Event Insurance Purchase Date : 22 January, 2022 Event Date : Friday 28 November, 2025 Premium : £2,539.55 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance:  The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder;  You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19).  You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK;  You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through;  You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home;  The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable;  The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available;  The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements;  You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action);  You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief;  You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19);  Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event;  You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife;  You are the birthing partner ofa relative and need to attend the birth of their child;  You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65;  You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or  Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations?  Answer any pre-sale questions as truthfully and accurately as possible.  Read your policy carefully to ensure you have the cover you need.  Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim.  You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
tpfjimgmlkvxf-.j
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
Friday 28 November, 2025
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
null
null
Missed Event
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
2024-01-31
allianz-missed-event
Ticket Missed Event Insurance Policy: iydug-mtowq-evqegDear Lydia Ali, Policy No.: iydug-mtowq-evqeg Worldpay transaction No. : HK78WY65LB7UN1XO Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Lydia Ali Address:Flat 0 Edwards rue Smithport WN0E 1NU GB Email : howard78@example.net Phone : +44(0)1632 960 228, Policy Details Type of policy: Missed Event Insurance Purchase Date : 2025-08-13 Event Date : Friday 20 September, 2024 Premium : £9,849.05 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Lydia Ali, Policy No.: iydug-mtowq-evqeg Worldpay transaction No. : HK78WY65LB7UN1XO Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Lydia Ali Address:Flat 0 Edwards rue Smithport WN0E 1NU GB Email : howard78@example.net Phone : +44(0)1632 960 228, Policy Details Type of policy: Missed Event Insurance Purchase Date : 2025-08-13 Event Date : Friday 20 September, 2024 Premium : £9,849.05 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance:  The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder;  You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19).  You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK;  You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through;  You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home;  The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable;  The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available;  The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements;  You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action);  You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief;  You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19);  Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event;  You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife;  You are the birthing partner ofa relative and need to attend the birth of their child;  You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65;  You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or  Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations?  Answer any pre-sale questions as truthfully and accurately as possible.  Read your policy carefully to ensure you have the cover you need.  Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim.  You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
iydug-mtowq-evqeg
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
Friday 20 September, 2024
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
null
null
Missed Event
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
2024-01-31
allianz-missed-event
Ticket Missed Event Insurance Policy: dqhfw-tgvfr-cifzzDear Mohammed Miller, Policy No.: dqhfw-tgvfr-cifzz Worldpay transaction No. : YU38WN21WO9ZL4OS Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Mohammed Miller Address:39 Edwards avenue Chandlerfurt M0 5FX GB Email : ffield@example.net Phone : (0114)4960677, Policy Details Type of policy: Missed Event Insurance Purchase Date : 25/10/23 Event Date : 10/07/2023 Premium : £1,477.11 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Mohammed Miller, Policy No.: dqhfw-tgvfr-cifzz Worldpay transaction No. : YU38WN21WO9ZL4OS Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Mohammed Miller Address:39 Edwards avenue Chandlerfurt M0 5FX GB Email : ffield@example.net Phone : (0114)4960677, Policy Details Type of policy: Missed Event Insurance Purchase Date : 25/10/23 Event Date : 10/07/2023 Premium : £1,477.11 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance:  The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder;  You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19).  You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK;  You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through;  You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home;  The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable;  The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available;  The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements;  You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action);  You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief;  You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19);  Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event;  You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife;  You are the birthing partner ofa relative and need to attend the birth of their child;  You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65;  You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or  Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations?  Answer any pre-sale questions as truthfully and accurately as possible.  Read your policy carefully to ensure you have the cover you need.  Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim.  You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
dqhfw-tgvfr-cifzz
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
10/07/2023
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
null
null
Missed Event
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
2024-01-31
allianz-missed-event
Ticket Missed Event Insurance Policy: 49EWH9C0YQBDDear Julian Thomas, Policy No.: 49EWH9C0YQBD Worldpay transaction No. : IR27IG87VQ8MP9GA Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Julian Thomas Address:Flat 74C Kerry groves Brownchester NW1W 0UL GB Email : toby30@example.net Phone : 0116 4960840, Policy Details Type of policy: Missed Event Insurance Purchase Date : 08/10/21 Event Date : 01 October, 2022 Premium : £1,066.13 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Julian Thomas, Policy No.: 49EWH9C0YQBD Worldpay transaction No. : IR27IG87VQ8MP9GA Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Julian Thomas Address:Flat 74C Kerry groves Brownchester NW1W 0UL GB Email : toby30@example.net Phone : 0116 4960840, Policy Details Type of policy: Missed Event Insurance Purchase Date : 08/10/21 Event Date : 01 October, 2022 Premium : £1,066.13 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance:  The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder;  You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19).  You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK;  You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through;  You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home;  The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable;  The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available;  The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements;  You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action);  You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief;  You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19);  Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event;  You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife;  You are the birthing partner ofa relative and need to attend the birth of their child;  You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65;  You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or  Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations?  Answer any pre-sale questions as truthfully and accurately as possible.  Read your policy carefully to ensure you have the cover you need.  Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim.  You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
49EWH9C0YQBD
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
01 October, 2022
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
null
null
Missed Event
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
2024-01-31
allianz-missed-event
Ticket Missed Event Insurance Policy: P.6SFC-VIU0Q6F/9K-L6PDear Dorothy Johnson, Policy No.: P.6SFC-VIU0Q6F/9K-L6P Worldpay transaction No. : GV37BE55MI3MA2XX Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Dorothy Johnson Address:61 Atkinson via Simpsonfort E3S 1YL GB Email : nigelbarker@example.com Phone : (0115) 496 0088, Policy Details Type of policy: Missed Event Insurance Purchase Date : 29/05/2022 Event Date : 25/06/2023 Premium : £6,160.62 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Dorothy Johnson, Policy No.: P.6SFC-VIU0Q6F/9K-L6P Worldpay transaction No. : GV37BE55MI3MA2XX Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Dorothy Johnson Address:61 Atkinson via Simpsonfort E3S 1YL GB Email : nigelbarker@example.com Phone : (0115) 496 0088, Policy Details Type of policy: Missed Event Insurance Purchase Date : 29/05/2022 Event Date : 25/06/2023 Premium : £6,160.62 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance:  The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder;  You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19).  You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK;  You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through;  You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home;  The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable;  The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available;  The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements;  You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action);  You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief;  You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19);  Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event;  You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife;  You are the birthing partner ofa relative and need to attend the birth of their child;  You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65;  You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or  Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations?  Answer any pre-sale questions as truthfully and accurately as possible.  Read your policy carefully to ensure you have the cover you need.  Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim.  You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
P.6SFC-VIU0Q6F/9K-L6P
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
25/06/2023
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
null
null
Missed Event
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
2024-01-31
allianz-missed-event
Ticket Missed Event Insurance Policy: 6MM7.W.V/Z8Dear Debra Holden, Policy No.: 6MM7.W.V/Z8 Worldpay transaction No. : LZ94SD15DQ9OI1WO Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Debra Holden Address:22 Thompson expressway South Geraldhaven EC52 4WF GB Email : zoconnor@example.net Phone : +441914960153, Policy Details Type of policy: Missed Event Insurance Purchase Date : 18/02/25 Event Date : 19 February, 2020 Premium : £9,605.64 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Debra Holden, Policy No.: 6MM7.W.V/Z8 Worldpay transaction No. : LZ94SD15DQ9OI1WO Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Debra Holden Address:22 Thompson expressway South Geraldhaven EC52 4WF GB Email : zoconnor@example.net Phone : +441914960153, Policy Details Type of policy: Missed Event Insurance Purchase Date : 18/02/25 Event Date : 19 February, 2020 Premium : £9,605.64 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance:  The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder;  You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19).  You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK;  You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through;  You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home;  The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable;  The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available;  The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements;  You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action);  You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief;  You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19);  Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event;  You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife;  You are the birthing partner ofa relative and need to attend the birth of their child;  You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65;  You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or  Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations?  Answer any pre-sale questions as truthfully and accurately as possible.  Read your policy carefully to ensure you have the cover you need.  Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim.  You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
6MM7.W.V/Z8
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
19 February, 2020
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
null
null
Missed Event
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
2024-01-31
allianz-missed-event
Ticket Missed Event Insurance Policy: E_GJMUII-.W.FMDear Donna Hunt-Hewitt, Policy No.: E_GJMUII-.W.FM Worldpay transaction No. : TK61UO72PB3LM0UX Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Donna Hunt-Hewitt Address:Flat 17Q Finch mountains South Max CR91 8JQ GB Email : carlpalmer@example.org Phone : +441154960481, Policy Details Type of policy: Missed Event Insurance Purchase Date : 05/03/24 Event Date : Sat 25 January, 2020 Premium : £4,394.96 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Donna Hunt-Hewitt, Policy No.: E_GJMUII-.W.FM Worldpay transaction No. : TK61UO72PB3LM0UX Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Donna Hunt-Hewitt Address:Flat 17Q Finch mountains South Max CR91 8JQ GB Email : carlpalmer@example.org Phone : +441154960481, Policy Details Type of policy: Missed Event Insurance Purchase Date : 05/03/24 Event Date : Sat 25 January, 2020 Premium : £4,394.96 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance:  The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder;  You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19).  You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK;  You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through;  You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home;  The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable;  The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available;  The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements;  You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action);  You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief;  You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19);  Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event;  You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife;  You are the birthing partner ofa relative and need to attend the birth of their child;  You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65;  You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or  Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations?  Answer any pre-sale questions as truthfully and accurately as possible.  Read your policy carefully to ensure you have the cover you need.  Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim.  You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
E_GJMUII-.W.FM
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
Sat 25 January, 2020
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
null
null
Missed Event
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
2024-01-31
allianz-missed-event
Ticket Missed Event Insurance Policy: SSFXZFHEMVJCJXCPTVZWDear Mrs Kim Hill, Policy No.: SSFXZFHEMVJCJXCPTVZW Worldpay transaction No. : BB04XO00WQ5BM9OJ Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Mrs Kim Hill Address:Studio 36O Douglas fords Brownville CV6A 2WX GB Email : jenkinsterry@example.org Phone : +441914960442, Policy Details Type of policy: Missed Event Insurance Purchase Date : Saturday 08 May, 2021 Event Date : 22/08/2022 Premium : £4,533.61 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Mrs Kim Hill, Policy No.: SSFXZFHEMVJCJXCPTVZW Worldpay transaction No. : BB04XO00WQ5BM9OJ Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Mrs Kim Hill Address:Studio 36O Douglas fords Brownville CV6A 2WX GB Email : jenkinsterry@example.org Phone : +441914960442, Policy Details Type of policy: Missed Event Insurance Purchase Date : Saturday 08 May, 2021 Event Date : 22/08/2022 Premium : £4,533.61 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance:  The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder;  You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19).  You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK;  You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through;  You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home;  The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable;  The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available;  The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements;  You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action);  You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief;  You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19);  Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event;  You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife;  You are the birthing partner ofa relative and need to attend the birth of their child;  You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65;  You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or  Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations?  Answer any pre-sale questions as truthfully and accurately as possible.  Read your policy carefully to ensure you have the cover you need.  Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim.  You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
SSFXZFHEMVJCJXCPTVZW
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
22/08/2022
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
null
null
Missed Event
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
2024-01-31
allianz-missed-event
Ticket Missed Event Insurance Policy: JZ/AFBHWCDear Mr Brandon Rose, Policy No.: JZ/AFBHWC Worldpay transaction No. : CR66TX24SQ5CV8RB Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Mr Brandon Rose Address:152 Hussain circle Keithfurt B65 1AD GB Email : quinnmary@example.com Phone : (0909) 879 0119, Policy Details Type of policy: Missed Event Insurance Purchase Date : Thu 05 May, 2022 Event Date : 01/01/22 Premium : £927.61 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Mr Brandon Rose, Policy No.: JZ/AFBHWC Worldpay transaction No. : CR66TX24SQ5CV8RB Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Mr Brandon Rose Address:152 Hussain circle Keithfurt B65 1AD GB Email : quinnmary@example.com Phone : (0909) 879 0119, Policy Details Type of policy: Missed Event Insurance Purchase Date : Thu 05 May, 2022 Event Date : 01/01/22 Premium : £927.61 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance:  The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder;  You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19).  You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK;  You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through;  You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home;  The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable;  The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available;  The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements;  You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action);  You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief;  You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19);  Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event;  You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife;  You are the birthing partner ofa relative and need to attend the birth of their child;  You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65;  You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or  Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations?  Answer any pre-sale questions as truthfully and accurately as possible.  Read your policy carefully to ensure you have the cover you need.  Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim.  You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
JZ/AFBHWC
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
01/01/22
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
null
null
Missed Event
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
2024-01-31
allianz-missed-event
Ticket Missed Event Insurance Policy: a.ur.qwoc_xemlon_Dear Dr Leslie Buckley, Policy No.: a.ur.qwoc_xemlon_ Worldpay transaction No. : AV70JL06HI3CC1SF Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Dr Leslie Buckley Address:Studio 9 Julia roads North Chloeview M87 1PW GB Email : mohammad39@example.net Phone : (0808) 157 0296, Policy Details Type of policy: Missed Event Insurance Purchase Date : 2025-02-20 Event Date : 01 February, 2022 Premium : £4,973.10 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Dr Leslie Buckley, Policy No.: a.ur.qwoc_xemlon_ Worldpay transaction No. : AV70JL06HI3CC1SF Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Dr Leslie Buckley Address:Studio 9 Julia roads North Chloeview M87 1PW GB Email : mohammad39@example.net Phone : (0808) 157 0296, Policy Details Type of policy: Missed Event Insurance Purchase Date : 2025-02-20 Event Date : 01 February, 2022 Premium : £4,973.10 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance:  The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder;  You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19).  You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK;  You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through;  You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home;  The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable;  The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available;  The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements;  You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action);  You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief;  You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19);  Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event;  You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife;  You are the birthing partner ofa relative and need to attend the birth of their child;  You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65;  You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or  Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations?  Answer any pre-sale questions as truthfully and accurately as possible.  Read your policy carefully to ensure you have the cover you need.  Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim.  You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
a.ur.qwoc_xemlon_
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
01 February, 2022
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
null
null
Missed Event
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
2024-01-31
allianz-missed-event
Ticket Missed Event Insurance Policy: MNFBIPCBLSDear Ms Lauren Watson, Policy No.: MNFBIPCBLS Worldpay transaction No. : QK83RM43WX9HU3SM Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Ms Lauren Watson Address:Studio 7 Thompson gardens West Joseph N0W 1BW GB Email : wcook@example.com Phone : +44(0)115 496 0359, Policy Details Type of policy: Missed Event Insurance Purchase Date : 2022-02-20 Event Date : Thursday 28 December, 2023 Premium : £5,727.86 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Ms Lauren Watson, Policy No.: MNFBIPCBLS Worldpay transaction No. : QK83RM43WX9HU3SM Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Ms Lauren Watson Address:Studio 7 Thompson gardens West Joseph N0W 1BW GB Email : wcook@example.com Phone : +44(0)115 496 0359, Policy Details Type of policy: Missed Event Insurance Purchase Date : 2022-02-20 Event Date : Thursday 28 December, 2023 Premium : £5,727.86 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance:  The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder;  You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19).  You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK;  You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through;  You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home;  The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable;  The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available;  The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements;  You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action);  You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief;  You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19);  Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event;  You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife;  You are the birthing partner ofa relative and need to attend the birth of their child;  You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65;  You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or  Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations?  Answer any pre-sale questions as truthfully and accurately as possible.  Read your policy carefully to ensure you have the cover you need.  Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim.  You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
MNFBIPCBLS
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
Thursday 28 December, 2023
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
null
null
Missed Event
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
2024-01-31
allianz-missed-event
Ticket Missed Event Insurance Policy: 57I3DWT.Z94NDear Trevor Smith, Policy No.: 57I3DWT.Z94N Worldpay transaction No. : IT32QK52PI0TV4WI Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Trevor Smith Address:0 Farrell streets Lake Beverley M88 3JN GB Email : lynne56@example.net Phone : +44121 496 0296, Policy Details Type of policy: Missed Event Insurance Purchase Date : Sat 29 August, 2020 Event Date : 18/01/2021 Premium : £8,072.99 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Trevor Smith, Policy No.: 57I3DWT.Z94N Worldpay transaction No. : IT32QK52PI0TV4WI Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Trevor Smith Address:0 Farrell streets Lake Beverley M88 3JN GB Email : lynne56@example.net Phone : +44121 496 0296, Policy Details Type of policy: Missed Event Insurance Purchase Date : Sat 29 August, 2020 Event Date : 18/01/2021 Premium : £8,072.99 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance:  The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder;  You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19).  You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK;  You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through;  You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home;  The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable;  The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available;  The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements;  You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action);  You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief;  You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19);  Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event;  You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife;  You are the birthing partner ofa relative and need to attend the birth of their child;  You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65;  You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or  Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations?  Answer any pre-sale questions as truthfully and accurately as possible.  Read your policy carefully to ensure you have the cover you need.  Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim.  You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
57I3DWT.Z94N
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
18/01/2021
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
null
null
Missed Event
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
2024-01-31
allianz-missed-event
Ticket Missed Event Insurance Policy: 7P4/216Dear Vincent Lloyd, Policy No.: 7P4/216 Worldpay transaction No. : TV70PL18UE6ND6PK Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Vincent Lloyd Address:Studio 22 Terry pines Seanville EX4M 6BY GB Email : hunterjonathan@example.org Phone : +44116 496 0841, Policy Details Type of policy: Missed Event Insurance Purchase Date : 28/05/2020 Event Date : 11/01/2023 Premium : £6,376.18 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Vincent Lloyd, Policy No.: 7P4/216 Worldpay transaction No. : TV70PL18UE6ND6PK Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Vincent Lloyd Address:Studio 22 Terry pines Seanville EX4M 6BY GB Email : hunterjonathan@example.org Phone : +44116 496 0841, Policy Details Type of policy: Missed Event Insurance Purchase Date : 28/05/2020 Event Date : 11/01/2023 Premium : £6,376.18 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance:  The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder;  You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19).  You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK;  You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through;  You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home;  The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable;  The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available;  The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements;  You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action);  You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief;  You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19);  Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event;  You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife;  You are the birthing partner ofa relative and need to attend the birth of their child;  You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65;  You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or  Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations?  Answer any pre-sale questions as truthfully and accurately as possible.  Read your policy carefully to ensure you have the cover you need.  Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim.  You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
7P4/216
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
11/01/2023
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
null
null
Missed Event
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
2024-01-31
allianz-missed-event
Ticket Missed Event Insurance Policy: Y7TCPM3D0YWJN8Dear Ellie Green, Policy No.: Y7TCPM3D0YWJN8 Worldpay transaction No. : EA83LF63BC3EP6YY Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Ellie Green Address:0 Marsh creek Collinsview M6S 6AN GB Email : georgiaharding@example.org Phone : 0292018495, Policy Details Type of policy: Missed Event Insurance Purchase Date : 01/04/22 Event Date : 01 April, 2023 Premium : £5,655.16 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Ellie Green, Policy No.: Y7TCPM3D0YWJN8 Worldpay transaction No. : EA83LF63BC3EP6YY Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Ellie Green Address:0 Marsh creek Collinsview M6S 6AN GB Email : georgiaharding@example.org Phone : 0292018495, Policy Details Type of policy: Missed Event Insurance Purchase Date : 01/04/22 Event Date : 01 April, 2023 Premium : £5,655.16 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance:  The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder;  You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19).  You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK;  You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through;  You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home;  The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable;  The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available;  The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements;  You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action);  You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief;  You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19);  Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event;  You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife;  You are the birthing partner ofa relative and need to attend the birth of their child;  You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65;  You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or  Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations?  Answer any pre-sale questions as truthfully and accurately as possible.  Read your policy carefully to ensure you have the cover you need.  Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim.  You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
Y7TCPM3D0YWJN8
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
01 April, 2023
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
null
null
Missed Event
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
2024-01-31
allianz-missed-event
Ticket Missed Event Insurance Policy: RK5WDNAX-XQ3I6Dear Rebecca Taylor, Policy No.: RK5WDNAX-XQ3I6 Worldpay transaction No. : BN77IC85ZY1UI0IJ Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Rebecca Taylor Address:6 Wilson mills Lake Donald N98 2DU GB Email : lyndaweston@example.org Phone : +44151 496 0710, Policy Details Type of policy: Missed Event Insurance Purchase Date : 2023-08-05 Event Date : 17/07/19 Premium : £4,432.53 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Rebecca Taylor, Policy No.: RK5WDNAX-XQ3I6 Worldpay transaction No. : BN77IC85ZY1UI0IJ Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Rebecca Taylor Address:6 Wilson mills Lake Donald N98 2DU GB Email : lyndaweston@example.org Phone : +44151 496 0710, Policy Details Type of policy: Missed Event Insurance Purchase Date : 2023-08-05 Event Date : 17/07/19 Premium : £4,432.53 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance:  The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder;  You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19).  You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK;  You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through;  You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home;  The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable;  The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available;  The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements;  You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action);  You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief;  You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19);  Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event;  You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife;  You are the birthing partner ofa relative and need to attend the birth of their child;  You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65;  You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or  Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations?  Answer any pre-sale questions as truthfully and accurately as possible.  Read your policy carefully to ensure you have the cover you need.  Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim.  You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
RK5WDNAX-XQ3I6
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
17/07/19
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
null
null
Missed Event
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
2024-01-31
allianz-missed-event
Ticket Missed Event Insurance Policy: VUJZB/TRUVDear Ms Lorraine Wright, Policy No.: VUJZB/TRUV Worldpay transaction No. : GC36ZM47NP0NA7KW Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Ms Lorraine Wright Address:28 Reed bridge Stanleyshire G2 0QZ GB Email : jtaylor@example.org Phone : +44141 496 0703, Policy Details Type of policy: Missed Event Insurance Purchase Date : Monday 02 October, 2023 Event Date : 16/04/24 Premium : £2,838.83 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Ms Lorraine Wright, Policy No.: VUJZB/TRUV Worldpay transaction No. : GC36ZM47NP0NA7KW Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Ms Lorraine Wright Address:28 Reed bridge Stanleyshire G2 0QZ GB Email : jtaylor@example.org Phone : +44141 496 0703, Policy Details Type of policy: Missed Event Insurance Purchase Date : Monday 02 October, 2023 Event Date : 16/04/24 Premium : £2,838.83 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance:  The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder;  You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19).  You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK;  You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through;  You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home;  The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable;  The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available;  The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements;  You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action);  You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief;  You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19);  Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event;  You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife;  You are the birthing partner ofa relative and need to attend the birth of their child;  You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65;  You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or  Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations?  Answer any pre-sale questions as truthfully and accurately as possible.  Read your policy carefully to ensure you have the cover you need.  Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim.  You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
VUJZB/TRUV
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
16/04/24
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
null
null
Missed Event
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
2024-01-31
allianz-missed-event
Ticket Missed Event Insurance Policy: 7-ELWX_EP71XX/ACGDear Brandon Hartley, Policy No.: 7-ELWX_EP71XX/ACG Worldpay transaction No. : TR66MC66SF4FY0YB Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Brandon Hartley Address:01 Scott plains Dylanberg B3D 6ZR GB Email : hayleyrobinson@example.com Phone : 0151 4960854, Policy Details Type of policy: Missed Event Insurance Purchase Date : 09/09/2025 Event Date : 2021-10-16 Premium : £8,879.48 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Brandon Hartley, Policy No.: 7-ELWX_EP71XX/ACG Worldpay transaction No. : TR66MC66SF4FY0YB Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Brandon Hartley Address:01 Scott plains Dylanberg B3D 6ZR GB Email : hayleyrobinson@example.com Phone : 0151 4960854, Policy Details Type of policy: Missed Event Insurance Purchase Date : 09/09/2025 Event Date : 2021-10-16 Premium : £8,879.48 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance:  The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder;  You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19).  You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK;  You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through;  You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home;  The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable;  The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available;  The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements;  You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action);  You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief;  You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19);  Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event;  You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife;  You are the birthing partner ofa relative and need to attend the birth of their child;  You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65;  You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or  Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations?  Answer any pre-sale questions as truthfully and accurately as possible.  Read your policy carefully to ensure you have the cover you need.  Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim.  You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
7-ELWX_EP71XX/ACG
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
2021-10-16
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
null
null
Missed Event
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
2024-01-31
allianz-missed-event
Ticket Missed Event Insurance Policy: MF4J6OLWJSFDear Maurice Atkins, Policy No.: MF4J6OLWJSF Worldpay transaction No. : US35IB70ZL8UY2EM Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Maurice Atkins Address:9 Leonard ford Wattsport SA8 6GX GB Email : christian89@example.com Phone : +44(0)3069990577, Policy Details Type of policy: Missed Event Insurance Purchase Date : 26/12/2023 Event Date : 29 July, 2024 Premium : £6,118.31 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Maurice Atkins, Policy No.: MF4J6OLWJSF Worldpay transaction No. : US35IB70ZL8UY2EM Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Maurice Atkins Address:9 Leonard ford Wattsport SA8 6GX GB Email : christian89@example.com Phone : +44(0)3069990577, Policy Details Type of policy: Missed Event Insurance Purchase Date : 26/12/2023 Event Date : 29 July, 2024 Premium : £6,118.31 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance:  The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder;  You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19).  You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK;  You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through;  You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home;  The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable;  The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available;  The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements;  You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action);  You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief;  You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19);  Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event;  You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife;  You are the birthing partner ofa relative and need to attend the birth of their child;  You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65;  You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or  Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations?  Answer any pre-sale questions as truthfully and accurately as possible.  Read your policy carefully to ensure you have the cover you need.  Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim.  You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
MF4J6OLWJSF
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
29 July, 2024
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
null
null
Missed Event
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
2024-01-31
allianz-missed-event
Ticket Missed Event Insurance Policy: 2LW794QFT0CWHDear Patricia Fox, Policy No.: 2LW794QFT0CWH Worldpay transaction No. : BZ03MG92CS5NN3VJ Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Patricia Fox Address:077 Josephine avenue East Kimberleyshire BD75 5XX GB Email : thilton@example.com Phone : +44(0)1514960545, Policy Details Type of policy: Missed Event Insurance Purchase Date : 2021-11-04 Event Date : 15 February, 2021 Premium : £1,150.77 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Patricia Fox, Policy No.: 2LW794QFT0CWH Worldpay transaction No. : BZ03MG92CS5NN3VJ Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Patricia Fox Address:077 Josephine avenue East Kimberleyshire BD75 5XX GB Email : thilton@example.com Phone : +44(0)1514960545, Policy Details Type of policy: Missed Event Insurance Purchase Date : 2021-11-04 Event Date : 15 February, 2021 Premium : £1,150.77 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance:  The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder;  You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19).  You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK;  You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through;  You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home;  The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable;  The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available;  The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements;  You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action);  You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief;  You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19);  Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event;  You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife;  You are the birthing partner ofa relative and need to attend the birth of their child;  You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65;  You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or  Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations?  Answer any pre-sale questions as truthfully and accurately as possible.  Read your policy carefully to ensure you have the cover you need.  Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim.  You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
2LW794QFT0CWH
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
15 February, 2021
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
null
null
Missed Event
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
2024-01-31
allianz-missed-event
Ticket Missed Event Insurance Policy: XJUHDG_GTZACMBOQIDear Miss Dorothy Jarvis, Policy No.: XJUHDG_GTZACMBOQI Worldpay transaction No. : KO05SH57VN8JJ2HF Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Miss Dorothy Jarvis Address:450 Caroline tunnel Bruceburgh IG0 3AA GB Email : sbishop@example.com Phone : +44(0)1632960011, Policy Details Type of policy: Missed Event Insurance Purchase Date : Sat 11 May, 2019 Event Date : 13 June, 2022 Premium : £7,797.73 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Miss Dorothy Jarvis, Policy No.: XJUHDG_GTZACMBOQI Worldpay transaction No. : KO05SH57VN8JJ2HF Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Miss Dorothy Jarvis Address:450 Caroline tunnel Bruceburgh IG0 3AA GB Email : sbishop@example.com Phone : +44(0)1632960011, Policy Details Type of policy: Missed Event Insurance Purchase Date : Sat 11 May, 2019 Event Date : 13 June, 2022 Premium : £7,797.73 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance:  The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder;  You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19).  You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK;  You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through;  You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home;  The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable;  The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available;  The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements;  You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action);  You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief;  You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19);  Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event;  You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife;  You are the birthing partner ofa relative and need to attend the birth of their child;  You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65;  You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or  Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations?  Answer any pre-sale questions as truthfully and accurately as possible.  Read your policy carefully to ensure you have the cover you need.  Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim.  You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
XJUHDG_GTZACMBOQI
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
13 June, 2022
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
null
null
Missed Event
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
2024-01-31
allianz-missed-event
Ticket Missed Event Insurance Policy: JAX8G257Y_960R8DDear Timothy Summers, Policy No.: JAX8G257Y_960R8D Worldpay transaction No. : TF40FQ12LT6EF0WT Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Timothy Summers Address:Flat 39d Davey loaf South Jayne W3 9TR GB Email : skennedy@example.net Phone : +441914960815, Policy Details Type of policy: Missed Event Insurance Purchase Date : 2021-02-04 Event Date : 28/12/22 Premium : £5,272.92 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Timothy Summers, Policy No.: JAX8G257Y_960R8D Worldpay transaction No. : TF40FQ12LT6EF0WT Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Timothy Summers Address:Flat 39d Davey loaf South Jayne W3 9TR GB Email : skennedy@example.net Phone : +441914960815, Policy Details Type of policy: Missed Event Insurance Purchase Date : 2021-02-04 Event Date : 28/12/22 Premium : £5,272.92 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance:  The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder;  You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19).  You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK;  You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through;  You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home;  The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable;  The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available;  The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements;  You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action);  You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief;  You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19);  Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event;  You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife;  You are the birthing partner ofa relative and need to attend the birth of their child;  You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65;  You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or  Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations?  Answer any pre-sale questions as truthfully and accurately as possible.  Read your policy carefully to ensure you have the cover you need.  Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim.  You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
JAX8G257Y_960R8D
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
28/12/22
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
null
null
Missed Event
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
2024-01-31
allianz-missed-event
Ticket Missed Event Insurance Policy: QQF0.DH_SHRT4US51RDear Joyce Davies-Rhodes, Policy No.: QQF0.DH_SHRT4US51R Worldpay transaction No. : KD24EM35HP1KZ7IT Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Joyce Davies-Rhodes Address:Flat 15J Amanda coves Dominicshire CV9 9FT GB Email : bernard60@example.net Phone : (0141) 496 0152, Policy Details Type of policy: Missed Event Insurance Purchase Date : 22/08/2019 Event Date : Fri 13 November, 2020 Premium : £5,358.59 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Joyce Davies-Rhodes, Policy No.: QQF0.DH_SHRT4US51R Worldpay transaction No. : KD24EM35HP1KZ7IT Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Joyce Davies-Rhodes Address:Flat 15J Amanda coves Dominicshire CV9 9FT GB Email : bernard60@example.net Phone : (0141) 496 0152, Policy Details Type of policy: Missed Event Insurance Purchase Date : 22/08/2019 Event Date : Fri 13 November, 2020 Premium : £5,358.59 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance:  The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder;  You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19).  You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK;  You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through;  You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home;  The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable;  The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available;  The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements;  You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action);  You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief;  You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19);  Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event;  You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife;  You are the birthing partner ofa relative and need to attend the birth of their child;  You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65;  You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or  Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations?  Answer any pre-sale questions as truthfully and accurately as possible.  Read your policy carefully to ensure you have the cover you need.  Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim.  You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
QQF0.DH_SHRT4US51R
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
Fri 13 November, 2020
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
null
null
Missed Event
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
2024-01-31
allianz-missed-event
Ticket Missed Event Insurance Policy: 0CCU0FBU/38-Q.KCAF12LYCDear Dr Gareth Jenkins, Policy No.: 0CCU0FBU/38-Q.KCAF12LYC Worldpay transaction No. : ZY98TV69DV3XA5EG Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Dr Gareth Jenkins Address:Studio 5 Gerald ranch Danielleberg DY79 2XR GB Email : lawrencehughes@example.com Phone : +44808 1570508, Policy Details Type of policy: Missed Event Insurance Purchase Date : 22 April, 2022 Event Date : 23/08/2019 Premium : £1,615.97 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Dr Gareth Jenkins, Policy No.: 0CCU0FBU/38-Q.KCAF12LYC Worldpay transaction No. : ZY98TV69DV3XA5EG Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Dr Gareth Jenkins Address:Studio 5 Gerald ranch Danielleberg DY79 2XR GB Email : lawrencehughes@example.com Phone : +44808 1570508, Policy Details Type of policy: Missed Event Insurance Purchase Date : 22 April, 2022 Event Date : 23/08/2019 Premium : £1,615.97 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance:  The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder;  You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19).  You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK;  You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through;  You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home;  The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable;  The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available;  The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements;  You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action);  You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief;  You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19);  Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event;  You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife;  You are the birthing partner ofa relative and need to attend the birth of their child;  You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65;  You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or  Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations?  Answer any pre-sale questions as truthfully and accurately as possible.  Read your policy carefully to ensure you have the cover you need.  Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim.  You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
0CCU0FBU/38-Q.KCAF12LYC
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
23/08/2019
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
null
null
Missed Event
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
2024-01-31
allianz-missed-event
Ticket Missed Event Insurance Policy: 31-RZ14G-_/PQI/WW4MQ49Dear Dr Shaun Rogers, Policy No.: 31-RZ14G-_/PQI/WW4MQ49 Worldpay transaction No. : QO80BR56BG8KC6HC Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Dr Shaun Rogers Address:Studio 31 Ruth knoll New Chelsea GL6 8JB GB Email : sara21@example.com Phone : 0121 496 0459, Policy Details Type of policy: Missed Event Insurance Purchase Date : 10/03/2019 Event Date : 2021-10-18 Premium : £3,604.50 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Dr Shaun Rogers, Policy No.: 31-RZ14G-_/PQI/WW4MQ49 Worldpay transaction No. : QO80BR56BG8KC6HC Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Dr Shaun Rogers Address:Studio 31 Ruth knoll New Chelsea GL6 8JB GB Email : sara21@example.com Phone : 0121 496 0459, Policy Details Type of policy: Missed Event Insurance Purchase Date : 10/03/2019 Event Date : 2021-10-18 Premium : £3,604.50 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance:  The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder;  You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19).  You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK;  You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through;  You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home;  The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable;  The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available;  The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements;  You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action);  You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief;  You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19);  Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event;  You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife;  You are the birthing partner ofa relative and need to attend the birth of their child;  You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65;  You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or  Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations?  Answer any pre-sale questions as truthfully and accurately as possible.  Read your policy carefully to ensure you have the cover you need.  Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim.  You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
31-RZ14G-_/PQI/WW4MQ49
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
2021-10-18
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
null
null
Missed Event
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
2024-01-31
allianz-missed-event
Ticket Missed Event Insurance Policy: B/T.0IEC2WDear Anthony Stephens, Policy No.: B/T.0IEC2W Worldpay transaction No. : RI56SI21PM3NC0TF Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Anthony Stephens Address:Studio 6 Carol tunnel South Ann G02 2ZD GB Email : dylanandrews@example.com Phone : +44(0)909 8790570, Policy Details Type of policy: Missed Event Insurance Purchase Date : 2025-06-21 Event Date : Monday 09 December, 2024 Premium : £7,884.15 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Anthony Stephens, Policy No.: B/T.0IEC2W Worldpay transaction No. : RI56SI21PM3NC0TF Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Anthony Stephens Address:Studio 6 Carol tunnel South Ann G02 2ZD GB Email : dylanandrews@example.com Phone : +44(0)909 8790570, Policy Details Type of policy: Missed Event Insurance Purchase Date : 2025-06-21 Event Date : Monday 09 December, 2024 Premium : £7,884.15 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance:  The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder;  You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19).  You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK;  You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through;  You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home;  The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable;  The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available;  The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements;  You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action);  You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief;  You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19);  Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event;  You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife;  You are the birthing partner ofa relative and need to attend the birth of their child;  You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65;  You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or  Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations?  Answer any pre-sale questions as truthfully and accurately as possible.  Read your policy carefully to ensure you have the cover you need.  Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim.  You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
B/T.0IEC2W
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
Monday 09 December, 2024
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
null
null
Missed Event
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
2024-01-31
allianz-missed-event
Ticket Missed Event Insurance Policy: THWQAYXLPMRNH_NBDDear Sheila Connolly, Policy No.: THWQAYXLPMRNH_NBD Worldpay transaction No. : QO68AL08ZL7AI9QE Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Sheila Connolly Address:23 Aaron lakes Lake Ricky L7 4HE GB Email : obrienglen@example.com Phone : 0121 4960691, Policy Details Type of policy: Missed Event Insurance Purchase Date : Tuesday 22 July, 2025 Event Date : 12/12/2020 Premium : £4,651.44 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Sheila Connolly, Policy No.: THWQAYXLPMRNH_NBD Worldpay transaction No. : QO68AL08ZL7AI9QE Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Sheila Connolly Address:23 Aaron lakes Lake Ricky L7 4HE GB Email : obrienglen@example.com Phone : 0121 4960691, Policy Details Type of policy: Missed Event Insurance Purchase Date : Tuesday 22 July, 2025 Event Date : 12/12/2020 Premium : £4,651.44 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance:  The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder;  You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19).  You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK;  You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through;  You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home;  The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable;  The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available;  The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements;  You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action);  You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief;  You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19);  Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event;  You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife;  You are the birthing partner ofa relative and need to attend the birth of their child;  You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65;  You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or  Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations?  Answer any pre-sale questions as truthfully and accurately as possible.  Read your policy carefully to ensure you have the cover you need.  Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim.  You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
THWQAYXLPMRNH_NBD
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
12/12/2020
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
null
null
Missed Event
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
2024-01-31
allianz-missed-event
Ticket Missed Event Insurance Policy: BSJKCN_-KGED_YDear Ms Kayleigh Barnes, Policy No.: BSJKCN_-KGED_Y Worldpay transaction No. : NZ74YV23BA5PM6BS Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Ms Kayleigh Barnes Address:26 Joanne stream Lake Louisburgh GL9H 9LU GB Email : asmith@example.org Phone : 0808 1570799, Policy Details Type of policy: Missed Event Insurance Purchase Date : Thursday 12 May, 2022 Event Date : 2026-01-07 Premium : £3,460.57 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Ms Kayleigh Barnes, Policy No.: BSJKCN_-KGED_Y Worldpay transaction No. : NZ74YV23BA5PM6BS Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Ms Kayleigh Barnes Address:26 Joanne stream Lake Louisburgh GL9H 9LU GB Email : asmith@example.org Phone : 0808 1570799, Policy Details Type of policy: Missed Event Insurance Purchase Date : Thursday 12 May, 2022 Event Date : 2026-01-07 Premium : £3,460.57 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance:  The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder;  You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19).  You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK;  You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through;  You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home;  The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable;  The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available;  The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements;  You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action);  You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief;  You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19);  Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event;  You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife;  You are the birthing partner ofa relative and need to attend the birth of their child;  You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65;  You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or  Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations?  Answer any pre-sale questions as truthfully and accurately as possible.  Read your policy carefully to ensure you have the cover you need.  Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim.  You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
BSJKCN_-KGED_Y
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
2026-01-07
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
null
null
Missed Event
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
2024-01-31
allianz-missed-event
Ticket Missed Event Insurance Policy: 0ZMFKSTADear Ms Diane Scott, Policy No.: 0ZMFKSTA Worldpay transaction No. : XS26ZH13OF4YG3KS Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Ms Diane Scott Address:Studio 17 Hall spur New Ricky N0 0HA GB Email : mprice@example.org Phone : 01632 960295, Policy Details Type of policy: Missed Event Insurance Purchase Date : 06/06/24 Event Date : 07 June, 2024 Premium : £8,150.42 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Ms Diane Scott, Policy No.: 0ZMFKSTA Worldpay transaction No. : XS26ZH13OF4YG3KS Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Ms Diane Scott Address:Studio 17 Hall spur New Ricky N0 0HA GB Email : mprice@example.org Phone : 01632 960295, Policy Details Type of policy: Missed Event Insurance Purchase Date : 06/06/24 Event Date : 07 June, 2024 Premium : £8,150.42 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance:  The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder;  You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19).  You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK;  You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through;  You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home;  The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable;  The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available;  The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements;  You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action);  You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief;  You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19);  Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event;  You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife;  You are the birthing partner ofa relative and need to attend the birth of their child;  You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65;  You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or  Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations?  Answer any pre-sale questions as truthfully and accurately as possible.  Read your policy carefully to ensure you have the cover you need.  Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim.  You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
0ZMFKSTA
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
07 June, 2024
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
null
null
Missed Event
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
2024-01-31
allianz-missed-event
Ticket Missed Event Insurance Policy: BB-M/XX//.DEGEB4IP/B25Dear Bradley Fletcher, Policy No.: BB-M/XX//.DEGEB4IP/B25 Worldpay transaction No. : FF84GH39NL8RD4KG Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Bradley Fletcher Address:Flat 69 Kate bridge Johnshire TQ8R 7SY GB Email : elaine51@example.org Phone : +44(0)115 4960760, Policy Details Type of policy: Missed Event Insurance Purchase Date : Thursday 03 July, 2025 Event Date : 31/08/2022 Premium : £7,952.85 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Bradley Fletcher, Policy No.: BB-M/XX//.DEGEB4IP/B25 Worldpay transaction No. : FF84GH39NL8RD4KG Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Bradley Fletcher Address:Flat 69 Kate bridge Johnshire TQ8R 7SY GB Email : elaine51@example.org Phone : +44(0)115 4960760, Policy Details Type of policy: Missed Event Insurance Purchase Date : Thursday 03 July, 2025 Event Date : 31/08/2022 Premium : £7,952.85 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance:  The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder;  You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19).  You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK;  You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through;  You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home;  The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable;  The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available;  The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements;  You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action);  You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief;  You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19);  Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event;  You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife;  You are the birthing partner ofa relative and need to attend the birth of their child;  You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65;  You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or  Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations?  Answer any pre-sale questions as truthfully and accurately as possible.  Read your policy carefully to ensure you have the cover you need.  Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim.  You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
BB-M/XX//.DEGEB4IP/B25
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
31/08/2022
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
null
null
Missed Event
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
2024-01-31
allianz-missed-event
Ticket Missed Event Insurance Policy: RF56.1FDear Sheila Davis, Policy No.: RF56.1F Worldpay transaction No. : ZF89JT17ZP5KQ1GO Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Sheila Davis Address:3 Neil well Phillipborough CF9 4DH GB Email : gscott@example.org Phone : (0909)8790196, Policy Details Type of policy: Missed Event Insurance Purchase Date : Wed 02 December, 2020 Event Date : Thursday 07 October, 2021 Premium : £2,108.90 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Sheila Davis, Policy No.: RF56.1F Worldpay transaction No. : ZF89JT17ZP5KQ1GO Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Sheila Davis Address:3 Neil well Phillipborough CF9 4DH GB Email : gscott@example.org Phone : (0909)8790196, Policy Details Type of policy: Missed Event Insurance Purchase Date : Wed 02 December, 2020 Event Date : Thursday 07 October, 2021 Premium : £2,108.90 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance:  The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder;  You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19).  You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK;  You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through;  You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home;  The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable;  The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available;  The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements;  You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action);  You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief;  You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19);  Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event;  You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife;  You are the birthing partner ofa relative and need to attend the birth of their child;  You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65;  You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or  Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations?  Answer any pre-sale questions as truthfully and accurately as possible.  Read your policy carefully to ensure you have the cover you need.  Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim.  You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
RF56.1F
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
Thursday 07 October, 2021
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
null
null
Missed Event
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
2024-01-31
allianz-missed-event
Ticket Missed Event Insurance Policy: O2G4U7GLYN/63SDear Mr Jason Stevenson, Policy No.: O2G4U7GLYN/63S Worldpay transaction No. : UC25TB33IN9RN7CY Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Mr Jason Stevenson Address:Flat 80l Leah ranch New Paulineburgh SO66 3HY GB Email : lbray@example.net Phone : (0808) 157 0525, Policy Details Type of policy: Missed Event Insurance Purchase Date : 05/03/19 Event Date : 01 May, 2025 Premium : £8,280.62 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Mr Jason Stevenson, Policy No.: O2G4U7GLYN/63S Worldpay transaction No. : UC25TB33IN9RN7CY Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Mr Jason Stevenson Address:Flat 80l Leah ranch New Paulineburgh SO66 3HY GB Email : lbray@example.net Phone : (0808) 157 0525, Policy Details Type of policy: Missed Event Insurance Purchase Date : 05/03/19 Event Date : 01 May, 2025 Premium : £8,280.62 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance:  The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder;  You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19).  You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK;  You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through;  You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home;  The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable;  The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available;  The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements;  You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action);  You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief;  You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19);  Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event;  You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife;  You are the birthing partner ofa relative and need to attend the birth of their child;  You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65;  You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or  Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations?  Answer any pre-sale questions as truthfully and accurately as possible.  Read your policy carefully to ensure you have the cover you need.  Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim.  You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
O2G4U7GLYN/63S
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
01 May, 2025
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
null
null
Missed Event
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
2024-01-31
allianz-missed-event
Ticket Missed Event Insurance Policy: tu.wlfyhx-ju.ffpgcuvo-dDear Margaret Hughes, Policy No.: tu.wlfyhx-ju.ffpgcuvo-d Worldpay transaction No. : FN70KS13TV2YV0JA Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Margaret Hughes Address:24 Nicole manors Alexstad B6K 5JX GB Email : emiller@example.net Phone : +44(0)113 4960594, Policy Details Type of policy: Missed Event Insurance Purchase Date : 31 August, 2023 Event Date : 19/09/2024 Premium : £9,970.12 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Margaret Hughes, Policy No.: tu.wlfyhx-ju.ffpgcuvo-d Worldpay transaction No. : FN70KS13TV2YV0JA Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Margaret Hughes Address:24 Nicole manors Alexstad B6K 5JX GB Email : emiller@example.net Phone : +44(0)113 4960594, Policy Details Type of policy: Missed Event Insurance Purchase Date : 31 August, 2023 Event Date : 19/09/2024 Premium : £9,970.12 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance:  The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder;  You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19).  You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK;  You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through;  You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home;  The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable;  The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available;  The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements;  You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action);  You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief;  You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19);  Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event;  You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife;  You are the birthing partner ofa relative and need to attend the birth of their child;  You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65;  You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or  Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations?  Answer any pre-sale questions as truthfully and accurately as possible.  Read your policy carefully to ensure you have the cover you need.  Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim.  You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
tu.wlfyhx-ju.ffpgcuvo-d
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
19/09/2024
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
null
null
Missed Event
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
2024-01-31
allianz-missed-event
Ticket Missed Event Insurance Policy: xxe.m_vsxpj_vvsdvj.wDear Victoria Cox-Lloyd, Policy No.: xxe.m_vsxpj_vvsdvj.w Worldpay transaction No. : NC96EO46AK8XP7FE Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Victoria Cox-Lloyd Address:92 Moore canyon Kellytown SE0 4GE GB Email : chale@example.org Phone : 0121 496 0036, Policy Details Type of policy: Missed Event Insurance Purchase Date : 01/07/2023 Event Date : 11/08/22 Premium : £3,601.17 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Victoria Cox-Lloyd, Policy No.: xxe.m_vsxpj_vvsdvj.w Worldpay transaction No. : NC96EO46AK8XP7FE Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Victoria Cox-Lloyd Address:92 Moore canyon Kellytown SE0 4GE GB Email : chale@example.org Phone : 0121 496 0036, Policy Details Type of policy: Missed Event Insurance Purchase Date : 01/07/2023 Event Date : 11/08/22 Premium : £3,601.17 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance:  The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder;  You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19).  You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK;  You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through;  You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home;  The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable;  The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available;  The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements;  You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action);  You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief;  You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19);  Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event;  You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife;  You are the birthing partner ofa relative and need to attend the birth of their child;  You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65;  You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or  Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations?  Answer any pre-sale questions as truthfully and accurately as possible.  Read your policy carefully to ensure you have the cover you need.  Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim.  You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
xxe.m_vsxpj_vvsdvj.w
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
11/08/22
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
null
null
Missed Event
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
2024-01-31
allianz-missed-event
Ticket Missed Event Insurance Policy: P4X1_GS132K-P/GC6MMYW7/CMDear Patricia Collins-Burton, Policy No.: P4X1_GS132K-P/GC6MMYW7/CM Worldpay transaction No. : FH47TR77KB2PP4TF Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Patricia Collins-Burton Address:48 Stanley mills Moorehaven L63 0LU GB Email : staceypowell@example.net Phone : (0118)4960147, Policy Details Type of policy: Missed Event Insurance Purchase Date : Saturday 12 April, 2025 Event Date : 15 September, 2020 Premium : £5,696.94 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Patricia Collins-Burton, Policy No.: P4X1_GS132K-P/GC6MMYW7/CM Worldpay transaction No. : FH47TR77KB2PP4TF Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Patricia Collins-Burton Address:48 Stanley mills Moorehaven L63 0LU GB Email : staceypowell@example.net Phone : (0118)4960147, Policy Details Type of policy: Missed Event Insurance Purchase Date : Saturday 12 April, 2025 Event Date : 15 September, 2020 Premium : £5,696.94 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance:  The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder;  You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19).  You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK;  You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through;  You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home;  The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable;  The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available;  The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements;  You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action);  You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief;  You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19);  Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event;  You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife;  You are the birthing partner ofa relative and need to attend the birth of their child;  You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65;  You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or  Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations?  Answer any pre-sale questions as truthfully and accurately as possible.  Read your policy carefully to ensure you have the cover you need.  Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim.  You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
P4X1_GS132K-P/GC6MMYW7/CM
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
15 September, 2020
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
null
null
Missed Event
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
2024-01-31
allianz-missed-event
Ticket Missed Event Insurance Policy: 7Q0Z.NKKAS21ZOGCY7MEBDear Mohammad Patel-Hicks, Policy No.: 7Q0Z.NKKAS21ZOGCY7MEB Worldpay transaction No. : GT18LE73EG1UM8OT Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Mohammad Patel-Hicks Address:6 Olivia crest Williamsmouth TQ7 1JF GB Email : tsingh@example.com Phone : 0289018523, Policy Details Type of policy: Missed Event Insurance Purchase Date : Wednesday 30 April, 2025 Event Date : 2024-01-23 Premium : £7,888.88 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Mohammad Patel-Hicks, Policy No.: 7Q0Z.NKKAS21ZOGCY7MEB Worldpay transaction No. : GT18LE73EG1UM8OT Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Mohammad Patel-Hicks Address:6 Olivia crest Williamsmouth TQ7 1JF GB Email : tsingh@example.com Phone : 0289018523, Policy Details Type of policy: Missed Event Insurance Purchase Date : Wednesday 30 April, 2025 Event Date : 2024-01-23 Premium : £7,888.88 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance:  The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder;  You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19).  You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK;  You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through;  You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home;  The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable;  The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available;  The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements;  You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action);  You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief;  You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19);  Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event;  You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife;  You are the birthing partner ofa relative and need to attend the birth of their child;  You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65;  You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or  Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations?  Answer any pre-sale questions as truthfully and accurately as possible.  Read your policy carefully to ensure you have the cover you need.  Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim.  You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
7Q0Z.NKKAS21ZOGCY7MEB
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
2024-01-23
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
null
null
Missed Event
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
2024-01-31
allianz-missed-event
Ticket Missed Event Insurance Policy: R.5QDR4Dear Dr Ronald Knight, Policy No.: R.5QDR4 Worldpay transaction No. : TG75UP83OD7DF5LY Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Dr Ronald Knight Address:6 Dennis views South Jane PR8 8QU GB Email : hunttracey@example.net Phone : (0191) 496 0152, Policy Details Type of policy: Missed Event Insurance Purchase Date : Wednesday 09 April, 2025 Event Date : 13/05/2025 Premium : £6,164.46 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Dr Ronald Knight, Policy No.: R.5QDR4 Worldpay transaction No. : TG75UP83OD7DF5LY Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Dr Ronald Knight Address:6 Dennis views South Jane PR8 8QU GB Email : hunttracey@example.net Phone : (0191) 496 0152, Policy Details Type of policy: Missed Event Insurance Purchase Date : Wednesday 09 April, 2025 Event Date : 13/05/2025 Premium : £6,164.46 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance:  The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder;  You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19).  You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK;  You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through;  You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home;  The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable;  The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available;  The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements;  You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action);  You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief;  You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19);  Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event;  You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife;  You are the birthing partner ofa relative and need to attend the birth of their child;  You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65;  You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or  Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations?  Answer any pre-sale questions as truthfully and accurately as possible.  Read your policy carefully to ensure you have the cover you need.  Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim.  You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
R.5QDR4
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
13/05/2025
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
null
null
Missed Event
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
2024-01-31
allianz-missed-event
Ticket Missed Event Insurance Policy: 1.G4K//TDR5TDCRDear Dr Eric Pickering, Policy No.: 1.G4K//TDR5TDCR Worldpay transaction No. : FB51OZ50PE6XT3BI Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Dr Eric Pickering Address:Studio 55c Smith ville Olivershire N8K 7GG GB Email : bethanrichardson@example.net Phone : (0118) 496 0772, Policy Details Type of policy: Missed Event Insurance Purchase Date : 2025-07-27 Event Date : 28/02/2019 Premium : £9,384.91 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Dr Eric Pickering, Policy No.: 1.G4K//TDR5TDCR Worldpay transaction No. : FB51OZ50PE6XT3BI Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Dr Eric Pickering Address:Studio 55c Smith ville Olivershire N8K 7GG GB Email : bethanrichardson@example.net Phone : (0118) 496 0772, Policy Details Type of policy: Missed Event Insurance Purchase Date : 2025-07-27 Event Date : 28/02/2019 Premium : £9,384.91 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance:  The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder;  You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19).  You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK;  You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through;  You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home;  The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable;  The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available;  The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements;  You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action);  You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief;  You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19);  Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event;  You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife;  You are the birthing partner ofa relative and need to attend the birth of their child;  You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65;  You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or  Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations?  Answer any pre-sale questions as truthfully and accurately as possible.  Read your policy carefully to ensure you have the cover you need.  Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim.  You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
1.G4K//TDR5TDCR
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
28/02/2019
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
null
null
Missed Event
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
2024-01-31
allianz-missed-event
Ticket Missed Event Insurance Policy: FUK.AR-V70Dear Mathew Kay, Policy No.: FUK.AR-V70 Worldpay transaction No. : UH71JT06PC5RG7VX Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Mathew Kay Address:7 Martin extensions North Lisa N51 2GE GB Email : uburke@example.org Phone : +44113 4960884, Policy Details Type of policy: Missed Event Insurance Purchase Date : 2025-12-28 Event Date : 12 January, 2026 Premium : £2,741.92 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Mathew Kay, Policy No.: FUK.AR-V70 Worldpay transaction No. : UH71JT06PC5RG7VX Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Mathew Kay Address:7 Martin extensions North Lisa N51 2GE GB Email : uburke@example.org Phone : +44113 4960884, Policy Details Type of policy: Missed Event Insurance Purchase Date : 2025-12-28 Event Date : 12 January, 2026 Premium : £2,741.92 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance:  The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder;  You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19).  You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK;  You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through;  You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home;  The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable;  The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available;  The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements;  You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action);  You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief;  You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19);  Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event;  You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife;  You are the birthing partner ofa relative and need to attend the birth of their child;  You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65;  You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or  Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations?  Answer any pre-sale questions as truthfully and accurately as possible.  Read your policy carefully to ensure you have the cover you need.  Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim.  You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
FUK.AR-V70
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
12 January, 2026
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
null
null
Missed Event
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
2024-01-31
allianz-missed-event
Ticket Missed Event Insurance Policy: QPEE1B/F17WAPDear Valerie Banks-Payne, Policy No.: QPEE1B/F17WAP Worldpay transaction No. : FF44PH60KY3NO1OV Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Valerie Banks-Payne Address:Studio 9 Brett shores Port Rosie CW5 1NH GB Email : jasonthompson@example.com Phone : 01154960795, Policy Details Type of policy: Missed Event Insurance Purchase Date : Friday 10 February, 2023 Event Date : 19 December, 2025 Premium : £6,178.36 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Valerie Banks-Payne, Policy No.: QPEE1B/F17WAP Worldpay transaction No. : FF44PH60KY3NO1OV Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Valerie Banks-Payne Address:Studio 9 Brett shores Port Rosie CW5 1NH GB Email : jasonthompson@example.com Phone : 01154960795, Policy Details Type of policy: Missed Event Insurance Purchase Date : Friday 10 February, 2023 Event Date : 19 December, 2025 Premium : £6,178.36 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance:  The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder;  You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19).  You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK;  You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through;  You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home;  The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable;  The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available;  The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements;  You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action);  You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief;  You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19);  Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event;  You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife;  You are the birthing partner ofa relative and need to attend the birth of their child;  You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65;  You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or  Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations?  Answer any pre-sale questions as truthfully and accurately as possible.  Read your policy carefully to ensure you have the cover you need.  Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim.  You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
QPEE1B/F17WAP
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
19 December, 2025
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
null
null
Missed Event
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
2024-01-31
allianz-missed-event
Ticket Missed Event Insurance Policy: ILIFC-.A.HWZQRHFOFBFDear Aaron O'Connor, Policy No.: ILIFC-.A.HWZQRHFOFBF Worldpay transaction No. : MV39MJ95JC2XV7DO Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Aaron O'Connor Address:Studio 30p Sheila manors New Paula CO3 3LS GB Email : ioconnor@example.net Phone : +44(0)28 9018242, Policy Details Type of policy: Missed Event Insurance Purchase Date : 11/06/21 Event Date : 10/04/2021 Premium : £812.35 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Aaron O'Connor, Policy No.: ILIFC-.A.HWZQRHFOFBF Worldpay transaction No. : MV39MJ95JC2XV7DO Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Aaron O'Connor Address:Studio 30p Sheila manors New Paula CO3 3LS GB Email : ioconnor@example.net Phone : +44(0)28 9018242, Policy Details Type of policy: Missed Event Insurance Purchase Date : 11/06/21 Event Date : 10/04/2021 Premium : £812.35 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance:  The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder;  You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19).  You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK;  You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through;  You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home;  The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable;  The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available;  The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements;  You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action);  You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief;  You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19);  Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event;  You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife;  You are the birthing partner ofa relative and need to attend the birth of their child;  You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65;  You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or  Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations?  Answer any pre-sale questions as truthfully and accurately as possible.  Read your policy carefully to ensure you have the cover you need.  Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim.  You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
ILIFC-.A.HWZQRHFOFBF
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
10/04/2021
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
null
null
Missed Event
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
2024-01-31
allianz-missed-event
Ticket Missed Event Insurance Policy: EZSKKWUKDear Gail Kaur, Policy No.: EZSKKWUK Worldpay transaction No. : GU26YF04DQ1MS1BW Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Gail Kaur Address:4 Geraldine drive Martinhaven W2D 9AD GB Email : kyle10@example.com Phone : 0161 4960877, Policy Details Type of policy: Missed Event Insurance Purchase Date : Tue 09 April, 2019 Event Date : Saturday 07 June, 2025 Premium : £124.15 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Gail Kaur, Policy No.: EZSKKWUK Worldpay transaction No. : GU26YF04DQ1MS1BW Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Gail Kaur Address:4 Geraldine drive Martinhaven W2D 9AD GB Email : kyle10@example.com Phone : 0161 4960877, Policy Details Type of policy: Missed Event Insurance Purchase Date : Tue 09 April, 2019 Event Date : Saturday 07 June, 2025 Premium : £124.15 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance:  The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder;  You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19).  You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK;  You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through;  You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home;  The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable;  The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available;  The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements;  You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action);  You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief;  You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19);  Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event;  You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife;  You are the birthing partner ofa relative and need to attend the birth of their child;  You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65;  You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or  Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations?  Answer any pre-sale questions as truthfully and accurately as possible.  Read your policy carefully to ensure you have the cover you need.  Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim.  You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
EZSKKWUK
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
Saturday 07 June, 2025
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
null
null
Missed Event
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
2024-01-31
allianz-missed-event
Ticket Missed Event Insurance Policy: X-QTVYYXI.GSAA.TEFGC-Dear Dr Shirley Turner, Policy No.: X-QTVYYXI.GSAA.TEFGC- Worldpay transaction No. : WJ24OV79OP3LI5QX Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Dr Shirley Turner Address:4 Lane groves Julianstad G8U 1EH GB Email : xdoyle@example.com Phone : +44(0)131 496 0697, Policy Details Type of policy: Missed Event Insurance Purchase Date : 12 July, 2020 Event Date : 06/12/20 Premium : £2,292.69 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Dr Shirley Turner, Policy No.: X-QTVYYXI.GSAA.TEFGC- Worldpay transaction No. : WJ24OV79OP3LI5QX Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Dr Shirley Turner Address:4 Lane groves Julianstad G8U 1EH GB Email : xdoyle@example.com Phone : +44(0)131 496 0697, Policy Details Type of policy: Missed Event Insurance Purchase Date : 12 July, 2020 Event Date : 06/12/20 Premium : £2,292.69 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance:  The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder;  You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19).  You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK;  You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through;  You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home;  The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable;  The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available;  The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements;  You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action);  You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief;  You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19);  Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event;  You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife;  You are the birthing partner ofa relative and need to attend the birth of their child;  You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65;  You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or  Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations?  Answer any pre-sale questions as truthfully and accurately as possible.  Read your policy carefully to ensure you have the cover you need.  Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim.  You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
X-QTVYYXI.GSAA.TEFGC-
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
06/12/20
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
null
null
Missed Event
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
2024-01-31
allianz-missed-event
Ticket Missed Event Insurance Policy: 1K/JLBX91.AYBDear Miss Diane Lee, Policy No.: 1K/JLBX91.AYB Worldpay transaction No. : RF53RK72NX0ZW9SQ Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Miss Diane Lee Address:219 Kayleigh crest Lesleyborough N6C 3RB GB Email : eileencoleman@example.com Phone : 0121 496 0485, Policy Details Type of policy: Missed Event Insurance Purchase Date : Thu 23 January, 2025 Event Date : 08/03/24 Premium : £4,698.55 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Miss Diane Lee, Policy No.: 1K/JLBX91.AYB Worldpay transaction No. : RF53RK72NX0ZW9SQ Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Miss Diane Lee Address:219 Kayleigh crest Lesleyborough N6C 3RB GB Email : eileencoleman@example.com Phone : 0121 496 0485, Policy Details Type of policy: Missed Event Insurance Purchase Date : Thu 23 January, 2025 Event Date : 08/03/24 Premium : £4,698.55 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance:  The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder;  You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19).  You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK;  You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through;  You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home;  The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable;  The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available;  The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements;  You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action);  You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief;  You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19);  Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event;  You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife;  You are the birthing partner ofa relative and need to attend the birth of their child;  You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65;  You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or  Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations?  Answer any pre-sale questions as truthfully and accurately as possible.  Read your policy carefully to ensure you have the cover you need.  Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim.  You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
1K/JLBX91.AYB
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
08/03/24
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
null
null
Missed Event
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
2024-01-31
allianz-missed-event
Ticket Missed Event Insurance Policy: O-46CV0//GF/AM/OL5-G.0CDear Owen Webb, Policy No.: O-46CV0//GF/AM/OL5-G.0C Worldpay transaction No. : YK71EP08US9IM7ZM Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Owen Webb Address:Studio 83O Kemp courts Coateston B1 2PN GB Email : chloe79@example.org Phone : 0114 4960987, Policy Details Type of policy: Missed Event Insurance Purchase Date : 08/05/19 Event Date : Sun 21 December, 2025 Premium : £4,505.25 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Owen Webb, Policy No.: O-46CV0//GF/AM/OL5-G.0C Worldpay transaction No. : YK71EP08US9IM7ZM Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Owen Webb Address:Studio 83O Kemp courts Coateston B1 2PN GB Email : chloe79@example.org Phone : 0114 4960987, Policy Details Type of policy: Missed Event Insurance Purchase Date : 08/05/19 Event Date : Sun 21 December, 2025 Premium : £4,505.25 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance:  The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder;  You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19).  You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK;  You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through;  You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home;  The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable;  The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available;  The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements;  You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action);  You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief;  You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19);  Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event;  You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife;  You are the birthing partner ofa relative and need to attend the birth of their child;  You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65;  You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or  Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations?  Answer any pre-sale questions as truthfully and accurately as possible.  Read your policy carefully to ensure you have the cover you need.  Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim.  You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
O-46CV0//GF/AM/OL5-G.0C
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
Sun 21 December, 2025
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
null
null
Missed Event
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
2024-01-31
allianz-missed-event
Ticket Missed Event Insurance Policy: gm/.izf/cywywzjtDear Mr Iain Clarke, Policy No.: gm/.izf/cywywzjt Worldpay transaction No. : ZQ59BX32CN3RK9GC Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Mr Iain Clarke Address:000 Mohammed springs Kinghaven AB9Y 0WF GB Email : kylepearson@example.com Phone : +4428 9018601, Policy Details Type of policy: Missed Event Insurance Purchase Date : Tue 28 April, 2020 Event Date : 25/02/2020 Premium : £1,785.49 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Mr Iain Clarke, Policy No.: gm/.izf/cywywzjt Worldpay transaction No. : ZQ59BX32CN3RK9GC Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Mr Iain Clarke Address:000 Mohammed springs Kinghaven AB9Y 0WF GB Email : kylepearson@example.com Phone : +4428 9018601, Policy Details Type of policy: Missed Event Insurance Purchase Date : Tue 28 April, 2020 Event Date : 25/02/2020 Premium : £1,785.49 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance:  The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder;  You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19).  You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK;  You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through;  You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home;  The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable;  The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available;  The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements;  You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action);  You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief;  You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19);  Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event;  You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife;  You are the birthing partner ofa relative and need to attend the birth of their child;  You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65;  You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or  Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations?  Answer any pre-sale questions as truthfully and accurately as possible.  Read your policy carefully to ensure you have the cover you need.  Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim.  You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
gm/.izf/cywywzjt
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
25/02/2020
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
null
null
Missed Event
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
2024-01-31
allianz-missed-event
Ticket Missed Event Insurance Policy: mntrdvippdhxqpeDear Jack Chapman, Policy No.: mntrdvippdhxqpe Worldpay transaction No. : YE39BI32SO3VH8VL Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Jack Chapman Address:Flat 09 Barry mountain West Elliott L9 4SZ GB Email : richard50@example.org Phone : (0306) 9990318, Policy Details Type of policy: Missed Event Insurance Purchase Date : Thu 24 December, 2020 Event Date : Wed 04 September, 2024 Premium : £3,757.59 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Jack Chapman, Policy No.: mntrdvippdhxqpe Worldpay transaction No. : YE39BI32SO3VH8VL Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Jack Chapman Address:Flat 09 Barry mountain West Elliott L9 4SZ GB Email : richard50@example.org Phone : (0306) 9990318, Policy Details Type of policy: Missed Event Insurance Purchase Date : Thu 24 December, 2020 Event Date : Wed 04 September, 2024 Premium : £3,757.59 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance:  The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder;  You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19).  You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK;  You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through;  You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home;  The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable;  The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available;  The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements;  You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action);  You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief;  You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19);  Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event;  You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife;  You are the birthing partner ofa relative and need to attend the birth of their child;  You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65;  You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or  Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations?  Answer any pre-sale questions as truthfully and accurately as possible.  Read your policy carefully to ensure you have the cover you need.  Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim.  You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
mntrdvippdhxqpe
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
Wed 04 September, 2024
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
null
null
Missed Event
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
2024-01-31
allianz-missed-event
Ticket Missed Event Insurance Policy: 0SS46WNQDear Danielle Hammond, Policy No.: 0SS46WNQ Worldpay transaction No. : TY53IR99GZ9DO9DL Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Danielle Hammond Address:203 Wheeler parkway West Mitchellbury OL06 5AP GB Email : dyates@example.net Phone : 0131 4960389, Policy Details Type of policy: Missed Event Insurance Purchase Date : Sun 22 January, 2023 Event Date : 12/04/2020 Premium : £8,142.04 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Danielle Hammond, Policy No.: 0SS46WNQ Worldpay transaction No. : TY53IR99GZ9DO9DL Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Danielle Hammond Address:203 Wheeler parkway West Mitchellbury OL06 5AP GB Email : dyates@example.net Phone : 0131 4960389, Policy Details Type of policy: Missed Event Insurance Purchase Date : Sun 22 January, 2023 Event Date : 12/04/2020 Premium : £8,142.04 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance:  The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder;  You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19).  You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK;  You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through;  You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home;  The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable;  The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available;  The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements;  You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action);  You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief;  You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19);  Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event;  You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife;  You are the birthing partner ofa relative and need to attend the birth of their child;  You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65;  You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or  Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations?  Answer any pre-sale questions as truthfully and accurately as possible.  Read your policy carefully to ensure you have the cover you need.  Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim.  You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
0SS46WNQ
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
12/04/2020
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
null
null
Missed Event
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
2024-01-31
allianz-missed-event
Ticket Missed Event Insurance Policy: 616VWG5WUDear Pamela Roberts, Policy No.: 616VWG5WU Worldpay transaction No. : CY03TA88WY5RG0ON Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Pamela Roberts Address:Flat 4 Mitchell crossroad South Jenniferville M92 8WG GB Email : wbooth@example.org Phone : (0161) 496 0255, Policy Details Type of policy: Missed Event Insurance Purchase Date : 26/07/2025 Event Date : Fri 01 July, 2022 Premium : £994.99 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Pamela Roberts, Policy No.: 616VWG5WU Worldpay transaction No. : CY03TA88WY5RG0ON Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Pamela Roberts Address:Flat 4 Mitchell crossroad South Jenniferville M92 8WG GB Email : wbooth@example.org Phone : (0161) 496 0255, Policy Details Type of policy: Missed Event Insurance Purchase Date : 26/07/2025 Event Date : Fri 01 July, 2022 Premium : £994.99 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance:  The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder;  You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19).  You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK;  You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through;  You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home;  The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable;  The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available;  The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements;  You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action);  You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief;  You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19);  Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event;  You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife;  You are the birthing partner ofa relative and need to attend the birth of their child;  You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65;  You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or  Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations?  Answer any pre-sale questions as truthfully and accurately as possible.  Read your policy carefully to ensure you have the cover you need.  Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim.  You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
616VWG5WU
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
Fri 01 July, 2022
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
null
null
Missed Event
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
2024-01-31
allianz-missed-event
Ticket Missed Event Insurance Policy: COAX0AOPXSG.R2DF/0U8.ABDear Andrew Savage, Policy No.: COAX0AOPXSG.R2DF/0U8.AB Worldpay transaction No. : LX58YH87TF1XO3UR Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Andrew Savage Address:Studio 15W Steven landing South Eileen DA41 8YA GB Email : peterdavison@example.com Phone : (0141) 496 0765, Policy Details Type of policy: Missed Event Insurance Purchase Date : 10 August, 2020 Event Date : 06 February, 2022 Premium : £6,200.94 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Andrew Savage, Policy No.: COAX0AOPXSG.R2DF/0U8.AB Worldpay transaction No. : LX58YH87TF1XO3UR Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Andrew Savage Address:Studio 15W Steven landing South Eileen DA41 8YA GB Email : peterdavison@example.com Phone : (0141) 496 0765, Policy Details Type of policy: Missed Event Insurance Purchase Date : 10 August, 2020 Event Date : 06 February, 2022 Premium : £6,200.94 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance:  The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder;  You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19).  You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK;  You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through;  You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home;  The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable;  The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available;  The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements;  You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action);  You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief;  You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19);  Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event;  You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife;  You are the birthing partner ofa relative and need to attend the birth of their child;  You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65;  You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or  Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations?  Answer any pre-sale questions as truthfully and accurately as possible.  Read your policy carefully to ensure you have the cover you need.  Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim.  You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
COAX0AOPXSG.R2DF/0U8.AB
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
06 February, 2022
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
null
null
Missed Event
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
2024-01-31
allianz-missed-event
Ticket Missed Event Insurance Policy: ydbvgcwqjv_zdDear Dr Pauline Morris, Policy No.: ydbvgcwqjv_zd Worldpay transaction No. : XV23AC62DO4GN8PX Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Dr Pauline Morris Address:69 Louise village Elaineland B34 1EQ GB Email : jonesdawn@example.org Phone : 0191 498 0077, Policy Details Type of policy: Missed Event Insurance Purchase Date : 30 July, 2022 Event Date : Thu 19 December, 2019 Premium : £9,209.83 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Dr Pauline Morris, Policy No.: ydbvgcwqjv_zd Worldpay transaction No. : XV23AC62DO4GN8PX Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Dr Pauline Morris Address:69 Louise village Elaineland B34 1EQ GB Email : jonesdawn@example.org Phone : 0191 498 0077, Policy Details Type of policy: Missed Event Insurance Purchase Date : 30 July, 2022 Event Date : Thu 19 December, 2019 Premium : £9,209.83 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance:  The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder;  You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19).  You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK;  You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through;  You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home;  The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable;  The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available;  The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements;  You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action);  You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief;  You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19);  Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event;  You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife;  You are the birthing partner ofa relative and need to attend the birth of their child;  You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65;  You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or  Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations?  Answer any pre-sale questions as truthfully and accurately as possible.  Read your policy carefully to ensure you have the cover you need.  Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim.  You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
ydbvgcwqjv_zd
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
Thu 19 December, 2019
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
null
null
Missed Event
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
2024-01-31
allianz-missed-event
Ticket Missed Event Insurance Policy: 2_G4QCNK7N1X3NDear Kieran Wright-Turner, Policy No.: 2_G4QCNK7N1X3N Worldpay transaction No. : TU27XX77GH5HM0EY Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Kieran Wright-Turner Address:Studio 99i Palmer stream Clarkfort L54 4EZ GB Email : nichollsjane@example.net Phone : +44161 4960708, Policy Details Type of policy: Missed Event Insurance Purchase Date : Tue 12 January, 2021 Event Date : 2021-04-02 Premium : £4,534.35 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Kieran Wright-Turner, Policy No.: 2_G4QCNK7N1X3N Worldpay transaction No. : TU27XX77GH5HM0EY Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Kieran Wright-Turner Address:Studio 99i Palmer stream Clarkfort L54 4EZ GB Email : nichollsjane@example.net Phone : +44161 4960708, Policy Details Type of policy: Missed Event Insurance Purchase Date : Tue 12 January, 2021 Event Date : 2021-04-02 Premium : £4,534.35 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance:  The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder;  You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19).  You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK;  You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through;  You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home;  The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable;  The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available;  The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements;  You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action);  You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief;  You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19);  Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event;  You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife;  You are the birthing partner ofa relative and need to attend the birth of their child;  You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65;  You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or  Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations?  Answer any pre-sale questions as truthfully and accurately as possible.  Read your policy carefully to ensure you have the cover you need.  Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim.  You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
2_G4QCNK7N1X3N
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
2021-04-02
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
null
null
Missed Event
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
2024-01-31
allianz-missed-event
Ticket Missed Event Insurance Policy: LLLZSN.IHFQJLDear Mr Garry Wallace, Policy No.: LLLZSN.IHFQJL Worldpay transaction No. : AW34UA52JT1VU0FX Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Mr Garry Wallace Address:Studio 38 Parry square Jonesport B2 0UB GB Email : lynnewarren@example.com Phone : +44118 4960401, Policy Details Type of policy: Missed Event Insurance Purchase Date : Thursday 24 March, 2022 Event Date : 2024-08-16 Premium : £9,748.85 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Mr Garry Wallace, Policy No.: LLLZSN.IHFQJL Worldpay transaction No. : AW34UA52JT1VU0FX Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Mr Garry Wallace Address:Studio 38 Parry square Jonesport B2 0UB GB Email : lynnewarren@example.com Phone : +44118 4960401, Policy Details Type of policy: Missed Event Insurance Purchase Date : Thursday 24 March, 2022 Event Date : 2024-08-16 Premium : £9,748.85 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance:  The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder;  You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19).  You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK;  You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through;  You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home;  The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable;  The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available;  The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements;  You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action);  You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief;  You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19);  Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event;  You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife;  You are the birthing partner ofa relative and need to attend the birth of their child;  You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65;  You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or  Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations?  Answer any pre-sale questions as truthfully and accurately as possible.  Read your policy carefully to ensure you have the cover you need.  Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim.  You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
LLLZSN.IHFQJL
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
2024-08-16
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
null
null
Missed Event
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
2024-01-31
allianz-missed-event
Ticket Missed Event Insurance Policy: 22YCFY/APDear Lynn Tucker, Policy No.: 22YCFY/AP Worldpay transaction No. : TZ23VT98UL7OP6AE Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Lynn Tucker Address:Flat 25 Lawrence heights West Gerald BH54 4TS GB Email : terry59@example.com Phone : (0191) 4960792, Policy Details Type of policy: Missed Event Insurance Purchase Date : 04/01/23 Event Date : 11 January, 2025 Premium : £8,141.92 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Lynn Tucker, Policy No.: 22YCFY/AP Worldpay transaction No. : TZ23VT98UL7OP6AE Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Lynn Tucker Address:Flat 25 Lawrence heights West Gerald BH54 4TS GB Email : terry59@example.com Phone : (0191) 4960792, Policy Details Type of policy: Missed Event Insurance Purchase Date : 04/01/23 Event Date : 11 January, 2025 Premium : £8,141.92 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance:  The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder;  You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19).  You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK;  You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through;  You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home;  The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable;  The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available;  The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements;  You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action);  You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief;  You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19);  Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event;  You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife;  You are the birthing partner ofa relative and need to attend the birth of their child;  You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65;  You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or  Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations?  Answer any pre-sale questions as truthfully and accurately as possible.  Read your policy carefully to ensure you have the cover you need.  Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim.  You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
22YCFY/AP
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
11 January, 2025
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
null
null
Missed Event
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
2024-01-31
allianz-missed-event
Ticket Missed Event Insurance Policy: JIJ/M1QB/Q4BDear Mr Charles Gibbs, Policy No.: JIJ/M1QB/Q4B Worldpay transaction No. : GL83PF20CU5CJ8UC Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Mr Charles Gibbs Address:9 Peters greens New Brandon DT49 6JH GB Email : daymichelle@example.net Phone : (0113)4960161, Policy Details Type of policy: Missed Event Insurance Purchase Date : 22/06/22 Event Date : 2020-01-17 Premium : £1,110.61 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Mr Charles Gibbs, Policy No.: JIJ/M1QB/Q4B Worldpay transaction No. : GL83PF20CU5CJ8UC Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Mr Charles Gibbs Address:9 Peters greens New Brandon DT49 6JH GB Email : daymichelle@example.net Phone : (0113)4960161, Policy Details Type of policy: Missed Event Insurance Purchase Date : 22/06/22 Event Date : 2020-01-17 Premium : £1,110.61 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance:  The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder;  You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19).  You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK;  You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through;  You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home;  The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable;  The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available;  The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements;  You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action);  You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief;  You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19);  Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event;  You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife;  You are the birthing partner ofa relative and need to attend the birth of their child;  You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65;  You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or  Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations?  Answer any pre-sale questions as truthfully and accurately as possible.  Read your policy carefully to ensure you have the cover you need.  Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim.  You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
JIJ/M1QB/Q4B
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
2020-01-17
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
null
null
Missed Event
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
2024-01-31
allianz-missed-event
Ticket Missed Event Insurance Policy: 9/127WDDear Grace Harris, Policy No.: 9/127WD Worldpay transaction No. : SO67CM75SJ1UW5YY Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Grace Harris Address:Studio 0 Taylor port Buckleyfurt PR4 2NR GB Email : xbradley@example.com Phone : +44(0)1154960317, Policy Details Type of policy: Missed Event Insurance Purchase Date : 04/04/2020 Event Date : Mon 27 January, 2025 Premium : £2,646.96 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Grace Harris, Policy No.: 9/127WD Worldpay transaction No. : SO67CM75SJ1UW5YY Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Grace Harris Address:Studio 0 Taylor port Buckleyfurt PR4 2NR GB Email : xbradley@example.com Phone : +44(0)1154960317, Policy Details Type of policy: Missed Event Insurance Purchase Date : 04/04/2020 Event Date : Mon 27 January, 2025 Premium : £2,646.96 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance:  The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder;  You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19).  You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK;  You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through;  You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home;  The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable;  The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available;  The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements;  You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action);  You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief;  You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19);  Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event;  You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife;  You are the birthing partner ofa relative and need to attend the birth of their child;  You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65;  You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or  Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations?  Answer any pre-sale questions as truthfully and accurately as possible.  Read your policy carefully to ensure you have the cover you need.  Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim.  You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
9/127WD
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
Mon 27 January, 2025
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
null
null
Missed Event
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
2024-01-31
allianz-missed-event
Ticket Missed Event Insurance Policy: FCHOHMXOAVJ.YXDear Miss Holly Hughes, Policy No.: FCHOHMXOAVJ.YX Worldpay transaction No. : LL56FW01KA8GT6QM Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Miss Holly Hughes Address:Flat 31p Gallagher mountain North Stephanie W3W 9JQ GB Email : peter88@example.org Phone : 09098790926, Policy Details Type of policy: Missed Event Insurance Purchase Date : 03/11/2025 Event Date : Thursday 16 January, 2020 Premium : £6,240.89 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Miss Holly Hughes, Policy No.: FCHOHMXOAVJ.YX Worldpay transaction No. : LL56FW01KA8GT6QM Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Miss Holly Hughes Address:Flat 31p Gallagher mountain North Stephanie W3W 9JQ GB Email : peter88@example.org Phone : 09098790926, Policy Details Type of policy: Missed Event Insurance Purchase Date : 03/11/2025 Event Date : Thursday 16 January, 2020 Premium : £6,240.89 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance:  The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder;  You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19).  You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK;  You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through;  You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home;  The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable;  The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available;  The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements;  You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action);  You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief;  You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19);  Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event;  You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife;  You are the birthing partner ofa relative and need to attend the birth of their child;  You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65;  You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or  Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations?  Answer any pre-sale questions as truthfully and accurately as possible.  Read your policy carefully to ensure you have the cover you need.  Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim.  You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
FCHOHMXOAVJ.YX
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
Thursday 16 January, 2020
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
null
null
Missed Event
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
2024-01-31
allianz-missed-event
Ticket Missed Event Insurance Policy: YCW/YDWPYDear Rachel Reed, Policy No.: YCW/YDWPY Worldpay transaction No. : ON17IJ71IT3UG7WA Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Rachel Reed Address:89 Ricky drives Andersonville B6 5XA GB Email : carolyn45@example.net Phone : 01632 960530, Policy Details Type of policy: Missed Event Insurance Purchase Date : 09 August, 2025 Event Date : Friday 11 October, 2024 Premium : £7,973.68 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Rachel Reed, Policy No.: YCW/YDWPY Worldpay transaction No. : ON17IJ71IT3UG7WA Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Rachel Reed Address:89 Ricky drives Andersonville B6 5XA GB Email : carolyn45@example.net Phone : 01632 960530, Policy Details Type of policy: Missed Event Insurance Purchase Date : 09 August, 2025 Event Date : Friday 11 October, 2024 Premium : £7,973.68 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance:  The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder;  You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19).  You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK;  You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through;  You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home;  The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable;  The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available;  The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements;  You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action);  You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief;  You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19);  Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event;  You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife;  You are the birthing partner ofa relative and need to attend the birth of their child;  You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65;  You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or  Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations?  Answer any pre-sale questions as truthfully and accurately as possible.  Read your policy carefully to ensure you have the cover you need.  Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim.  You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
YCW/YDWPY
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
Friday 11 October, 2024
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
null
null
Missed Event
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
2024-01-31
allianz-missed-event
Ticket Missed Event Insurance Policy: laspfogo_rnhglrtjmhDear Sheila Hope, Policy No.: laspfogo_rnhglrtjmh Worldpay transaction No. : XP91JA28VS5IA9OC Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Sheila Hope Address:Flat 6 Eric fields South Glennport KY0N 0AN GB Email : birchben@example.net Phone : +44(0)289018897, Policy Details Type of policy: Missed Event Insurance Purchase Date : 24/10/2020 Event Date : 11/01/2020 Premium : £7,547.96 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Sheila Hope, Policy No.: laspfogo_rnhglrtjmh Worldpay transaction No. : XP91JA28VS5IA9OC Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Sheila Hope Address:Flat 6 Eric fields South Glennport KY0N 0AN GB Email : birchben@example.net Phone : +44(0)289018897, Policy Details Type of policy: Missed Event Insurance Purchase Date : 24/10/2020 Event Date : 11/01/2020 Premium : £7,547.96 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance:  The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder;  You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19).  You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK;  You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through;  You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home;  The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable;  The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available;  The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements;  You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action);  You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief;  You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19);  Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event;  You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife;  You are the birthing partner ofa relative and need to attend the birth of their child;  You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65;  You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or  Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations?  Answer any pre-sale questions as truthfully and accurately as possible.  Read your policy carefully to ensure you have the cover you need.  Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim.  You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
laspfogo_rnhglrtjmh
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
11/01/2020
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
null
null
Missed Event
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
2024-01-31
allianz-missed-event
Ticket Missed Event Insurance Policy: o.hapepDear Maurice Barker, Policy No.: o.hapep Worldpay transaction No. : OY27WP84WC1YL9VD Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Maurice Barker Address:Studio 54 Baker circle South Jonathan M57 7DG GB Email : wardelliott@example.com Phone : +44(0)141 4960414, Policy Details Type of policy: Missed Event Insurance Purchase Date : 2020-03-19 Event Date : 21/11/21 Premium : £5,056.86 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Maurice Barker, Policy No.: o.hapep Worldpay transaction No. : OY27WP84WC1YL9VD Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Maurice Barker Address:Studio 54 Baker circle South Jonathan M57 7DG GB Email : wardelliott@example.com Phone : +44(0)141 4960414, Policy Details Type of policy: Missed Event Insurance Purchase Date : 2020-03-19 Event Date : 21/11/21 Premium : £5,056.86 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance:  The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder;  You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19).  You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK;  You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through;  You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home;  The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable;  The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available;  The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements;  You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action);  You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief;  You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19);  Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event;  You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife;  You are the birthing partner ofa relative and need to attend the birth of their child;  You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65;  You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or  Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations?  Answer any pre-sale questions as truthfully and accurately as possible.  Read your policy carefully to ensure you have the cover you need.  Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim.  You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
o.hapep
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
21/11/21
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
null
null
Missed Event
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
2024-01-31
allianz-missed-event
Ticket Missed Event Insurance Policy: A1Q.ID0F/O-U/8FZ6Dear Leonard Field, Policy No.: A1Q.ID0F/O-U/8FZ6 Worldpay transaction No. : VK02BT56TF6HV5FA Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Leonard Field Address:83 Cunningham common North Victoriafurt B6F 9AB GB Email : christian76@example.net Phone : (0114)4960765, Policy Details Type of policy: Missed Event Insurance Purchase Date : 25/12/22 Event Date : 2020-04-12 Premium : £9,475.24 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Leonard Field, Policy No.: A1Q.ID0F/O-U/8FZ6 Worldpay transaction No. : VK02BT56TF6HV5FA Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Leonard Field Address:83 Cunningham common North Victoriafurt B6F 9AB GB Email : christian76@example.net Phone : (0114)4960765, Policy Details Type of policy: Missed Event Insurance Purchase Date : 25/12/22 Event Date : 2020-04-12 Premium : £9,475.24 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance:  The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder;  You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19).  You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK;  You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through;  You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home;  The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable;  The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available;  The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements;  You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action);  You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief;  You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19);  Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event;  You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife;  You are the birthing partner ofa relative and need to attend the birth of their child;  You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65;  You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or  Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations?  Answer any pre-sale questions as truthfully and accurately as possible.  Read your policy carefully to ensure you have the cover you need.  Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim.  You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
A1Q.ID0F/O-U/8FZ6
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
2020-04-12
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
null
null
Missed Event
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
2024-01-31
allianz-missed-event
Ticket Missed Event Insurance Policy: j.uxwzrj-i-Dear Dr Matthew Green, Policy No.: j.uxwzrj-i- Worldpay transaction No. : QP69CW69IA8RI9KM Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Dr Matthew Green Address:Studio 6 Andrews divide Coleview FY4B 4EA GB Email : mread@example.com Phone : +44(0)1632 960 527, Policy Details Type of policy: Missed Event Insurance Purchase Date : 09/02/24 Event Date : Thursday 27 August, 2020 Premium : £4,551.50 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Dr Matthew Green, Policy No.: j.uxwzrj-i- Worldpay transaction No. : QP69CW69IA8RI9KM Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Dr Matthew Green Address:Studio 6 Andrews divide Coleview FY4B 4EA GB Email : mread@example.com Phone : +44(0)1632 960 527, Policy Details Type of policy: Missed Event Insurance Purchase Date : 09/02/24 Event Date : Thursday 27 August, 2020 Premium : £4,551.50 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance:  The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder;  You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19).  You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK;  You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through;  You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home;  The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable;  The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available;  The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements;  You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action);  You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief;  You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19);  Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event;  You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife;  You are the birthing partner ofa relative and need to attend the birth of their child;  You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65;  You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or  Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations?  Answer any pre-sale questions as truthfully and accurately as possible.  Read your policy carefully to ensure you have the cover you need.  Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim.  You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
j.uxwzrj-i-
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
Thursday 27 August, 2020
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
null
null
Missed Event
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
2024-01-31
allianz-missed-event
Ticket Missed Event Insurance Policy: GA6ZWLVICIP/8JFAWQM4PDear Adrian Newton, Policy No.: GA6ZWLVICIP/8JFAWQM4P Worldpay transaction No. : TO27HG09GI4RG9CM Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Adrian Newton Address:43 Ashleigh roads Harrisonshire TF8H 5EY GB Email : timothy23@example.org Phone : (028) 9018263, Policy Details Type of policy: Missed Event Insurance Purchase Date : Fri 18 March, 2022 Event Date : 30 August, 2021 Premium : £1,560.29 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Adrian Newton, Policy No.: GA6ZWLVICIP/8JFAWQM4P Worldpay transaction No. : TO27HG09GI4RG9CM Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Adrian Newton Address:43 Ashleigh roads Harrisonshire TF8H 5EY GB Email : timothy23@example.org Phone : (028) 9018263, Policy Details Type of policy: Missed Event Insurance Purchase Date : Fri 18 March, 2022 Event Date : 30 August, 2021 Premium : £1,560.29 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance:  The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder;  You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19).  You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK;  You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through;  You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home;  The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable;  The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available;  The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements;  You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action);  You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief;  You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19);  Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event;  You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife;  You are the birthing partner ofa relative and need to attend the birth of their child;  You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65;  You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or  Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations?  Answer any pre-sale questions as truthfully and accurately as possible.  Read your policy carefully to ensure you have the cover you need.  Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim.  You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
GA6ZWLVICIP/8JFAWQM4P
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
30 August, 2021
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
null
null
Missed Event
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
2024-01-31
allianz-missed-event
Ticket Missed Event Insurance Policy: VAO/KG3M/GAQDear Nathan Stokes-Akhtar, Policy No.: VAO/KG3M/GAQ Worldpay transaction No. : VH53YJ43BA6QW0AO Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Nathan Stokes-Akhtar Address:Flat 84 Vaughan ports West Abbie LS2H 4UJ GB Email : jrose@example.org Phone : 01164960963, Policy Details Type of policy: Missed Event Insurance Purchase Date : 28/12/2022 Event Date : 18/01/2021 Premium : £6,182.46 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Nathan Stokes-Akhtar, Policy No.: VAO/KG3M/GAQ Worldpay transaction No. : VH53YJ43BA6QW0AO Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Nathan Stokes-Akhtar Address:Flat 84 Vaughan ports West Abbie LS2H 4UJ GB Email : jrose@example.org Phone : 01164960963, Policy Details Type of policy: Missed Event Insurance Purchase Date : 28/12/2022 Event Date : 18/01/2021 Premium : £6,182.46 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance:  The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder;  You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19).  You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK;  You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through;  You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home;  The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable;  The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available;  The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements;  You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action);  You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief;  You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19);  Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event;  You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife;  You are the birthing partner ofa relative and need to attend the birth of their child;  You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65;  You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or  Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations?  Answer any pre-sale questions as truthfully and accurately as possible.  Read your policy carefully to ensure you have the cover you need.  Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim.  You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
VAO/KG3M/GAQ
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
18/01/2021
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
null
null
Missed Event
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
2024-01-31
allianz-missed-event
Ticket Missed Event Insurance Policy: W31Y/FPDear Dr Douglas Parker, Policy No.: W31Y/FP Worldpay transaction No. : JH61HB46ZD6EB5AY Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Dr Douglas Parker Address:8 King drives Carrollchester YO3 5WR GB Email : wardmaureen@example.org Phone : +44306 999 0596, Policy Details Type of policy: Missed Event Insurance Purchase Date : 23 April, 2024 Event Date : Thursday 28 November, 2019 Premium : £2,799.00 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Dr Douglas Parker, Policy No.: W31Y/FP Worldpay transaction No. : JH61HB46ZD6EB5AY Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Dr Douglas Parker Address:8 King drives Carrollchester YO3 5WR GB Email : wardmaureen@example.org Phone : +44306 999 0596, Policy Details Type of policy: Missed Event Insurance Purchase Date : 23 April, 2024 Event Date : Thursday 28 November, 2019 Premium : £2,799.00 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance:  The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder;  You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19).  You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK;  You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through;  You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home;  The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable;  The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available;  The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements;  You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action);  You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief;  You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19);  Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event;  You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife;  You are the birthing partner ofa relative and need to attend the birth of their child;  You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65;  You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or  Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations?  Answer any pre-sale questions as truthfully and accurately as possible.  Read your policy carefully to ensure you have the cover you need.  Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim.  You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
W31Y/FP
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
Thursday 28 November, 2019
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
null
null
Missed Event
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
2024-01-31
allianz-missed-event
Ticket Missed Event Insurance Policy: 0SOH_RYDear Ms Gail Hall, Policy No.: 0SOH_RY Worldpay transaction No. : KR14GR29ZN8TD2UJ Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Ms Gail Hall Address:259 Gerald burg East Craigmouth BA53 4EW GB Email : jayclark@example.org Phone : +44121 496 0881, Policy Details Type of policy: Missed Event Insurance Purchase Date : 14/04/2023 Event Date : Saturday 30 November, 2024 Premium : £5,586.03 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Ms Gail Hall, Policy No.: 0SOH_RY Worldpay transaction No. : KR14GR29ZN8TD2UJ Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Ms Gail Hall Address:259 Gerald burg East Craigmouth BA53 4EW GB Email : jayclark@example.org Phone : +44121 496 0881, Policy Details Type of policy: Missed Event Insurance Purchase Date : 14/04/2023 Event Date : Saturday 30 November, 2024 Premium : £5,586.03 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance:  The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder;  You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19).  You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK;  You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through;  You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home;  The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable;  The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available;  The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements;  You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action);  You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief;  You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19);  Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event;  You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife;  You are the birthing partner ofa relative and need to attend the birth of their child;  You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65;  You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or  Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations?  Answer any pre-sale questions as truthfully and accurately as possible.  Read your policy carefully to ensure you have the cover you need.  Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim.  You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
0SOH_RY
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
Saturday 30 November, 2024
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
null
null
Missed Event
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
2024-01-31
allianz-missed-event
Ticket Missed Event Insurance Policy: tdiles_-obcDear Miss Lynne Davidson, Policy No.: tdiles_-obc Worldpay transaction No. : RF39LQ44XJ6XO4HL Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Miss Lynne Davidson Address:Studio 9 Eleanor crest North Dennis M87 8NJ GB Email : zoelawson@example.org Phone : 09098790570, Policy Details Type of policy: Missed Event Insurance Purchase Date : 2022-12-07 Event Date : 16/07/2021 Premium : £8,505.01 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Miss Lynne Davidson, Policy No.: tdiles_-obc Worldpay transaction No. : RF39LQ44XJ6XO4HL Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Miss Lynne Davidson Address:Studio 9 Eleanor crest North Dennis M87 8NJ GB Email : zoelawson@example.org Phone : 09098790570, Policy Details Type of policy: Missed Event Insurance Purchase Date : 2022-12-07 Event Date : 16/07/2021 Premium : £8,505.01 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance:  The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder;  You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19).  You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK;  You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through;  You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home;  The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable;  The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available;  The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements;  You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action);  You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief;  You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19);  Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event;  You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife;  You are the birthing partner ofa relative and need to attend the birth of their child;  You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65;  You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or  Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations?  Answer any pre-sale questions as truthfully and accurately as possible.  Read your policy carefully to ensure you have the cover you need.  Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim.  You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
tdiles_-obc
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
16/07/2021
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
null
null
Missed Event
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
2024-01-31
allianz-missed-event
Ticket Missed Event Insurance Policy: XXM8M./P-E.2NSBYI3PCDFDear Kathryn Smith-Stewart, Policy No.: XXM8M./P-E.2NSBYI3PCDF Worldpay transaction No. : ES35BN71YR8VA1TF Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Kathryn Smith-Stewart Address:Flat 78D Brian parkway Port Trevorshire S45 3XH GB Email : maureen90@example.com Phone : 01214960219, Policy Details Type of policy: Missed Event Insurance Purchase Date : 22 December, 2019 Event Date : Monday 30 November, 2020 Premium : £6,607.52 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Kathryn Smith-Stewart, Policy No.: XXM8M./P-E.2NSBYI3PCDF Worldpay transaction No. : ES35BN71YR8VA1TF Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Kathryn Smith-Stewart Address:Flat 78D Brian parkway Port Trevorshire S45 3XH GB Email : maureen90@example.com Phone : 01214960219, Policy Details Type of policy: Missed Event Insurance Purchase Date : 22 December, 2019 Event Date : Monday 30 November, 2020 Premium : £6,607.52 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance:  The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder;  You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19).  You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK;  You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through;  You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home;  The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable;  The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available;  The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements;  You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action);  You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief;  You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19);  Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event;  You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife;  You are the birthing partner ofa relative and need to attend the birth of their child;  You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65;  You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or  Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations?  Answer any pre-sale questions as truthfully and accurately as possible.  Read your policy carefully to ensure you have the cover you need.  Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim.  You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
XXM8M./P-E.2NSBYI3PCDF
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
Monday 30 November, 2020
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
null
null
Missed Event
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
2024-01-31
allianz-missed-event
Ticket Missed Event Insurance Policy: XYOVAWEJSDear Hollie Edwards, Policy No.: XYOVAWEJS Worldpay transaction No. : ZE76FG97GE2BR1FB Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Hollie Edwards Address:6 Burton burgs Port Lewis E7T 9FQ GB Email : owright@example.org Phone : +44(0)1614960220, Policy Details Type of policy: Missed Event Insurance Purchase Date : Wednesday 02 June, 2021 Event Date : 11/04/2020 Premium : £6,183.11 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Hollie Edwards, Policy No.: XYOVAWEJS Worldpay transaction No. : ZE76FG97GE2BR1FB Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Hollie Edwards Address:6 Burton burgs Port Lewis E7T 9FQ GB Email : owright@example.org Phone : +44(0)1614960220, Policy Details Type of policy: Missed Event Insurance Purchase Date : Wednesday 02 June, 2021 Event Date : 11/04/2020 Premium : £6,183.11 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance:  The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder;  You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19).  You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK;  You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through;  You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home;  The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable;  The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available;  The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements;  You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action);  You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief;  You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19);  Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event;  You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife;  You are the birthing partner ofa relative and need to attend the birth of their child;  You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65;  You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or  Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations?  Answer any pre-sale questions as truthfully and accurately as possible.  Read your policy carefully to ensure you have the cover you need.  Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim.  You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
XYOVAWEJS
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
11/04/2020
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
null
null
Missed Event
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
2024-01-31
allianz-missed-event
Ticket Missed Event Insurance Policy: 3F_JCJZLN.DNO0H7N7FA0QDear Mark Thompson, Policy No.: 3F_JCJZLN.DNO0H7N7FA0Q Worldpay transaction No. : DL70HQ11OP8OD7MY Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Mark Thompson Address:Flat 11 Katie court Byrnetown CH15 9SY GB Email : powellsteven@example.net Phone : +44(0)115 496 0692, Policy Details Type of policy: Missed Event Insurance Purchase Date : 25 November, 2021 Event Date : 2020-01-11 Premium : £4,309.30 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Mark Thompson, Policy No.: 3F_JCJZLN.DNO0H7N7FA0Q Worldpay transaction No. : DL70HQ11OP8OD7MY Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Mark Thompson Address:Flat 11 Katie court Byrnetown CH15 9SY GB Email : powellsteven@example.net Phone : +44(0)115 496 0692, Policy Details Type of policy: Missed Event Insurance Purchase Date : 25 November, 2021 Event Date : 2020-01-11 Premium : £4,309.30 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance:  The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder;  You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19).  You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK;  You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through;  You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home;  The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable;  The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available;  The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements;  You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action);  You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief;  You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19);  Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event;  You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife;  You are the birthing partner ofa relative and need to attend the birth of their child;  You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65;  You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or  Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations?  Answer any pre-sale questions as truthfully and accurately as possible.  Read your policy carefully to ensure you have the cover you need.  Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim.  You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
3F_JCJZLN.DNO0H7N7FA0Q
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
2020-01-11
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
null
null
Missed Event
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
2024-01-31
allianz-missed-event
Ticket Missed Event Insurance Policy: L/JT-OYRKAN/RTYDear Damian Price, Policy No.: L/JT-OYRKAN/RTY Worldpay transaction No. : VY22MC98LQ8OA9SN Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Damian Price Address:Studio 36g Woodward court North Lesliefurt B2J 6YE GB Email : jcook@example.net Phone : +441632960500, Policy Details Type of policy: Missed Event Insurance Purchase Date : Tuesday 24 December, 2024 Event Date : 01/03/25 Premium : £90.54 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Damian Price, Policy No.: L/JT-OYRKAN/RTY Worldpay transaction No. : VY22MC98LQ8OA9SN Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Damian Price Address:Studio 36g Woodward court North Lesliefurt B2J 6YE GB Email : jcook@example.net Phone : +441632960500, Policy Details Type of policy: Missed Event Insurance Purchase Date : Tuesday 24 December, 2024 Event Date : 01/03/25 Premium : £90.54 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance:  The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder;  You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19).  You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK;  You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through;  You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home;  The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable;  The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available;  The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements;  You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action);  You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief;  You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19);  Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event;  You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife;  You are the birthing partner ofa relative and need to attend the birth of their child;  You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65;  You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or  Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations?  Answer any pre-sale questions as truthfully and accurately as possible.  Read your policy carefully to ensure you have the cover you need.  Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim.  You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
L/JT-OYRKAN/RTY
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
01/03/25
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
null
null
Missed Event
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
2024-01-31
allianz-missed-event
Ticket Missed Event Insurance Policy: TAZ8-6L./B4.LUDear Deborah Bryan, Policy No.: TAZ8-6L./B4.LU Worldpay transaction No. : RI74FR46KX8YM7EN Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Deborah Bryan Address:385 Preston lakes New Naomiville M41 8XG GB Email : jasmine80@example.org Phone : +441144960816, Policy Details Type of policy: Missed Event Insurance Purchase Date : 09/03/2023 Event Date : Thu 24 October, 2024 Premium : £4,624.54 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Deborah Bryan, Policy No.: TAZ8-6L./B4.LU Worldpay transaction No. : RI74FR46KX8YM7EN Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Deborah Bryan Address:385 Preston lakes New Naomiville M41 8XG GB Email : jasmine80@example.org Phone : +441144960816, Policy Details Type of policy: Missed Event Insurance Purchase Date : 09/03/2023 Event Date : Thu 24 October, 2024 Premium : £4,624.54 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance:  The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder;  You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19).  You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK;  You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through;  You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home;  The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable;  The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available;  The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements;  You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action);  You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief;  You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19);  Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event;  You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife;  You are the birthing partner ofa relative and need to attend the birth of their child;  You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65;  You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or  Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations?  Answer any pre-sale questions as truthfully and accurately as possible.  Read your policy carefully to ensure you have the cover you need.  Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim.  You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
TAZ8-6L./B4.LU
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
Thu 24 October, 2024
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
null
null
Missed Event
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
2024-01-31
allianz-missed-event
Ticket Missed Event Insurance Policy: 1Q4B/WTX-BTUTFDear Martyn Greenwood, Policy No.: 1Q4B/WTX-BTUTF Worldpay transaction No. : LA40MV02NH5BG8FC Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Martyn Greenwood Address:Flat 5 Alice trail Turnerstad IV5A 6DY GB Email : qfrench@example.com Phone : 01614960724, Policy Details Type of policy: Missed Event Insurance Purchase Date : 2023-05-23 Event Date : 06/09/21 Premium : £2,193.59 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Martyn Greenwood, Policy No.: 1Q4B/WTX-BTUTF Worldpay transaction No. : LA40MV02NH5BG8FC Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Martyn Greenwood Address:Flat 5 Alice trail Turnerstad IV5A 6DY GB Email : qfrench@example.com Phone : 01614960724, Policy Details Type of policy: Missed Event Insurance Purchase Date : 2023-05-23 Event Date : 06/09/21 Premium : £2,193.59 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance:  The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder;  You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19).  You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK;  You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through;  You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home;  The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable;  The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available;  The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements;  You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action);  You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief;  You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19);  Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event;  You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife;  You are the birthing partner ofa relative and need to attend the birth of their child;  You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65;  You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or  Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations?  Answer any pre-sale questions as truthfully and accurately as possible.  Read your policy carefully to ensure you have the cover you need.  Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim.  You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
1Q4B/WTX-BTUTF
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
06/09/21
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
null
null
Missed Event
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
2024-01-31
allianz-missed-event
Ticket Missed Event Insurance Policy: d/sawmllwngtwyuef-fczDear Dr Jack Moore, Policy No.: d/sawmllwngtwyuef-fcz Worldpay transaction No. : LF11EF13BL6MT1DK Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Dr Jack Moore Address:75 Victoria glen West Jasminehaven HD5 9SZ GB Email : duncanwalker@example.net Phone : +448081570008, Policy Details Type of policy: Missed Event Insurance Purchase Date : 2022-09-22 Event Date : Mon 12 October, 2020 Premium : £8,733.84 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Dr Jack Moore, Policy No.: d/sawmllwngtwyuef-fcz Worldpay transaction No. : LF11EF13BL6MT1DK Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Dr Jack Moore Address:75 Victoria glen West Jasminehaven HD5 9SZ GB Email : duncanwalker@example.net Phone : +448081570008, Policy Details Type of policy: Missed Event Insurance Purchase Date : 2022-09-22 Event Date : Mon 12 October, 2020 Premium : £8,733.84 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance:  The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder;  You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19).  You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK;  You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through;  You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home;  The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable;  The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available;  The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements;  You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action);  You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief;  You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19);  Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event;  You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife;  You are the birthing partner ofa relative and need to attend the birth of their child;  You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65;  You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or  Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations?  Answer any pre-sale questions as truthfully and accurately as possible.  Read your policy carefully to ensure you have the cover you need.  Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim.  You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
d/sawmllwngtwyuef-fcz
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
Mon 12 October, 2020
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
null
null
Missed Event
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
2024-01-31
allianz-missed-event
Ticket Missed Event Insurance Policy: TXOR.7YQU7_Z___8S5ZW/KHDDear Dr Jordan Murray, Policy No.: TXOR.7YQU7_Z___8S5ZW/KHD Worldpay transaction No. : NV29VW64TJ3CR3KV Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Dr Jordan Murray Address:Studio 59b Martin gardens South Daniel BS1Y 1HY GB Email : bakeralice@example.net Phone : +44289018949, Policy Details Type of policy: Missed Event Insurance Purchase Date : 24/12/22 Event Date : 04 October, 2019 Premium : £7,619.47 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. ************************************************************************************************************************************************************************************************************************************************** . Dear Dr Jordan Murray, Policy No.: TXOR.7YQU7_Z___8S5ZW/KHD Worldpay transaction No. : NV29VW64TJ3CR3KV Thank you for purchasing Allianz Assistance Missed Event Insurance on Ticketmaster.co.uk . Attached is your policy document as a PDF file - this document contains everything you need to know about the benefits you have selected. However, to ensure you understand the cover provided, please read the policy wording carefully. Policyholder Dr Jordan Murray Address:Studio 59b Martin gardens South Daniel BS1Y 1HY GB Email : bakeralice@example.net Phone : +44289018949, Policy Details Type of policy: Missed Event Insurance Purchase Date : 24/12/22 Event Date : 04 October, 2019 Premium : £7,619.47 GBP (Inc. Insurance Premium Tax) – Billed Separately to ticket purchase by “TICKETMASTER EVENT INSURANCE”. Policy Queries If you have any questions about your policy or your policy document is not attached, please contact our Customer Experience team by: Email: missedeventinsurance@allianz-assistance.co.uk. Phone: 0345 641 9726 (Mon - Fri 9am to 5pm). This number is for insurance queries only. For any queries relating to your event ticket please contact Ticketmaster directly by signing in to the ‘ My account ’ area on Ticketmaster.co.uk. If the cover is not suitable for your requirements or you have purchased this in error, please email or call Customer Experience Team within 21 days of the policy being issued requesting the policy to be cancelled. We will cancel the policy and refund all monies as long as the Event date has not passed, you have not made or intend to make a claim. Policy Claims If you need to make a claim the quickest and easiest way is to submit your claim online at www.allianz-protection.com . Alternatively you can request a claim form by emailing ticket.claims@allianz-assistance.co.uk or calling 0345 641 9727. ************************************************************************************************************************************************************************************************************************************************** DISCLAIMER Any opinions expressed in this email are those of the individual and not necessarily of AWP Assistance UK Ltd trading as Allianz Assistance. This email and any files transmitted with it, including replies and forwarded copies (which may contain alterations) subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the sender immediately and include a copy of this message. Please then delete this email and destroy any copies of it. Thank you. Please note that we reserve the right to monitor and read any emails sent and received by the Company under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. AWP Assistance UK Ltd trading as Allianz Assistance Registered in England no. 1710361, Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS , is authorised and regulated by the Financial Conduct Authority. **************************************************************************************************************************************************************************************************************************************************Page / 11 Missed Event Insurance Cover is only available if you area resident of the UK only. Important contacts Policy cancellations: Email: missedeventinsurance@allianz-assistance.co.uk Customer services: Email: missedeventinsurance@allianz-assistance.co.uk Call: 0345 641 9726 Claims: Submit online at www.allianz-protection.com Email: ticket.claims@allianz-assistance.co.uk Call: 0345 641 9727 Note All calls maybe monitored or recorded for quality control and training purposes. Contents Page Missed event – Section 1 2-3 Important information 4-5 Definition of words 6-7 Conditions 7 Making a claim 8 Making a complaint 8 Demands and needs statement 9 About our insurance services 9 Thank you for choosing Missed Event Insurance which covers you in case you are unable to attend your specific event in the UK or Republic of Ireland. Your policy does not cover everything. You should read this policy carefully to make sure it provides the cover you need. If there is anything you do not understand you should email missedeventinsurance@allianz-assistance.co.uk, call 0345 641 9726, or write to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. 2 Missed event - Section 1 If you think you have to miss your event, we must be told immediately - see under the heading ‘Making a claim’ for more information. WHAT YOU ARE COVERED FOR We will pay you or your Personal Representatives up to £1,000 but no more than the face value of your event ticket(s) plus any booking fees or postage costs that have been paid for and that cannot be recovered from anywhere else. We will provide this cover if you are unable to attend the event because one of the following necessary and unavoidable circumstances happens during the period of insurance:  The death, serious injury or serious illness (including being diagnosed with an epidemic or pandemic disease, such as COVID-19) of you, a ticket holder ora relative of you ora ticket holder;  You ora ticket holder are denied entry to the event venue on the order of any government, public authority or the venue management due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic or pandemic disease, such as COVID-19).  You ora ticket holder are called for jury service in the UK or asa witness ina court in the UK;  You ora ticket holder being held in quarantine by order or other requirement ofa government or public authority, based on their suspicion that you ora ticket holder, specifically, have been exposed to a contagious disease (including an epidemic ora pandemic disease such as COVID-19). This does not include any quarantine that applies generally or broadly to some or all ofa population or geographical area, or that applies based on where you are travelling to, from or through;  You ora ticket holder are needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your or their home;  The public transport (including scheduled flights) that you are using to get you to the event venue does not run to its timetable;  The vehicle you are travelling in hasan accident or breaks down or is delayed ina traffic jam for more than 2 hours, when there is no alternative route available;  The vehicle you ora ticket holder intend to use to travel to the event venue is stolen and you or they cannot reasonably make other travel arrangements;  You area member of the armed forces and have your previously agreed leave withdrawn (except because of war or disciplinary action);  You serve asa first responder and are unexpectedly called in for duty due to a major accident or emergency, to provide aid or relief;  You ora ticket holder being refused boarding of the public transport (including scheduled flights) being used to get to the event venue, on the order of any government, public authority or carrier, due to you ora ticket holder displaying symptoms ofa contagious disease (including an epidemic ora pandemic disease such as COVID-19);  Your tickets for the event are stolen and cannot be recovered or reissued before the start of the event;  You find out you are pregnant after purchasing the event tickets and/or this policy (whichever is later) and are advised not to attend by your doctor or midwife;  You are the birthing partner ofa relative and need to attend the birth of their child;  You being made redundant by an employer, if you have been employed by them for a continuous period of two years or more and you are aged 18 to 65;  You ora ticket holder’s current employer permanently transfers your ora ticket holder’s job to a location more than 100 miles from its current location. This cover includes home relocation due to a transfer made by the current employer of you ora ticket holder’s partner; or  Severe weather leads to there being no serviceable transport routes between yourPage / 2 home and the event venue. 3 WHAT YOU ARE NOT COVERED FOR Anything the company providing your transport or accommodation, their agents, any person acting for you or your conference organiser is responsible for. Anything caused by: - cancellation, abandonment, postponement or relocation of the event by the artist, performer, organisers or promoters of the event; - bankruptcy or liquidation of the artist, performer, company organising or promoting the event, their agents or any person acting for you; - you not wanting to attend or not enjoying the event; - you travelling in an aircraft (except asa passenger ina fully-licensed, passenger-carrying aircraft); - your suicide, self-injury or deliberately putting yourself at risk (unless you were trying to save another person’s life); - you being under the influence of drugs (except those prescribed bya doctor but not for the treatment of drug addiction); - the director indirect effect of you using alcohol or solvents; - the death of any pet or animal; - the withdrawal from service of an aircraft, cross-channel train or sea vessel (temporarily or permanently), on which you are booked to travel, by the carrier or on the recommendation or order of any government, civil aviation authority, port authority, rail authority or other similar authority in any country. Any claim arising from, or consisting of, the following: - War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’etat, terrorism or weapons of mass destruction; - Any epidemic or pandemic, except as expressly shown as being covered; - You not following any suggestions or recommendations made by any government or other official during the period of insurance; - Ionising radiation or radioactive contamination from nuclear fuel or nuclear waste or any risk from nuclear equipment; - You acting in an illegal or malicious way; - Any economic sanction (trade restriction) which prohibits us, the insurer or members of the Allianz Group from providing cover under this policy. - Cyber risks of any kind. - Any loss caused asa director indirect result of anything you are claiming for, for example loss of transport or accommodation costs that are not part of the event package, unless it says differently in the policy. Claims relating to: - Financial circumstances or work commitments, except as expressly shown as being covered; - Annual passes or season tickets; - Something that you knew about at the time of booking this insurance; - Something that happened before your policy or event tickets were purchased (whichever is later) and which could reasonably have been expected to be the reason for a claim, unless we agreed in writing to cover it; - Event tickets purchased for business purposes; - Event tickets not purchased from Ticketmaster UK Limited through the Ticketmaster.co.uk website; - Event tickets that include transport or accommodation costs; - Delays or failure of public transport caused by strike or industrial action, which began or was announced before you left home or where you could have reasonably made other travel arrangements; - Theft unless you have reported the incident to the police (if this applies) and can provide a written report or official report number that can be verified by us. Any claim unless you: - Get a letter from the public transport provider (if this applies) confirming that the service did not run on time; - Get confirmation of the delay from the authority who went to the accident or breakdown (if this applies) affecting the vehicle you were travelling in; - Have allowed time in your travel plans for delays which can reasonably be expected. Please refer to the Conditions and Making a claim sections that also apply. Page / 1 What is insured? What is not insured? Are there any restrictions on cover?3Being unable to attend the event - Refund of the face value of your event ticket(s) plus any booking fees or postage costs paid, if you are unable to attend the event for one of the specified reasons.7 Claims where you cannot provide sufficient supporting evidence. 7Any transport or accommodation costs. 7Cancellation, abandonment, postponement or relocation of the event made by the artist, performer, organisers or promoters of the event. 7Claim circumstances you were aware of before your policy was issued or tickets were booked (whichever is the later). 7Claims that are caused asa director indirect result of something you are claiming for, such as loss of transport or accommodation costs. !Cover is only available to residents of the UK, Channel Islands or Isle of Man. !Only events within the UK or Republic of Ireland are covered. !Event tickets must be purchased from Ticketmaster through the Ticketmaster.co.uk website. ! Cover does not apply to season tickets or annual passes. !There are General Conditions that you have to meet for cover to apply. !The policy contains exclusions relating to specific circumstances. This document only provides a basic summary of policy cover. The full terms and conditions of the contract are shown on the policy document, which you should read carefully to ensure you have the cover you need. What is this type of Insurance? This is missed event insurance which covers you if you are unable to attend the event you have booked.Missed Event Insurance Insurance Product Information Document Company: AWP P&C; SA, registered office: 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registration no: 519490080 RCS, authorised by L’Autorité de Contrôle Prudentiel et de Résolution in France and subject to limited regulation by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website. Product: Ticketmaster Missed Event Insurance Policy 1Where amI covered? You are only covered for events within the UK or the Republic of Ireland. 2Ref: 3064MEV 03/21 IPIDWhat are my obligations?  Answer any pre-sale questions as truthfully and accurately as possible.  Read your policy carefully to ensure you have the cover you need.  Tell us as soon as possible if there are any changes to your circumstances that may affect your cover, or if itis likely you will need to make a claim.  You should take reasonable care to protect yourself and your property against accident, injury, loss and damage and to minimise any claim. When and how doI pay? You will need to pay your policy premium in full in order for cover to apply. All cover will end if payment is incomplete or rejected, or if the policy is cancelled. The premium can be paid using one of the payment options given to you by the seller of this insurance. When does the cover start and end? Your policy provides cover during the period shown on your insurance confirmation. How doI cancel the contract? You have 21 days from the date of receiving your policy documents, to ensure that they meet your requirements. If you wish to cancel the contract during this period, you should email missedeventinsurance@allianz-assistance.co.uk call 0345 641 9726 or write to Allianz Assistance, Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Your premium will be refunded in full, although if you have attended the event, made a claim or intend to make a claim, we will recover the costs for providing these services. You may still cancel the contract after this 21 day cancellation period but no refund will be made.
TXOR.7YQU7_Z___8S5ZW/KHD
(?<=Policy No\.: )[-\w_\/\.]+?(?= )
04 October, 2019
(?<=Event Date : )[-\w_\/\. ,]+?(?= Premium)
null
null
Missed Event
(?<=Type of policy: )[-\w_\/\. ]+?(?= Insurance)
2024-01-31